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The Sanctuary House Hotel

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#186 of 1,071 Hotels in London
Certificate of Excellence
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The Sanctuary House Hotel
The Sanctuary House Hotel
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889 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Byfield, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Excellent selection of pies and other pub food. Great service and reasonably priced. Went at lunch time and although busy we were seated immediately. If not into pies menu had several other items that would appeal to almost anyone

Helpful?
Thank jimf01922
Stoneham, Massachusetts
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was a hot day, so we found a nice café restaurant at the foot of Tower Bridge. Activity on the Thames River was awesome. The food was great and our server was very good. we heard the Bridge was going to open that day and we were excited to see it.

Helpful?
Thank John H
Dublin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I selected this hotel based on trip advisor reviews but was frankly quite disappointed with the overall experience. Room while clean, was smaller than expected and I reported to the front desk that theTV was not working, but it wasn't fixed, nor did the staff let me know at any point what was happening. I mentioned it during check out... More 

Helpful?
Thank Liz M
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

HI Liz M Thank you for taking the time to review us and I am really sorry to hear that your experience wasn't the same as what you had read about us through other trip advisor users. The Television problem was reported to me and the issue was looked into and I am really sorry that the information wasn't relayed... More 

Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel in an amazing location. Staff were very friendly and went above and beyond when we needed use of a business centre. Rooms and decor were very unique "old London" with some contemporary parts.

Review collected in partnership with this hotel

Helpful?
Thank Trevor0002014
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

HI Trevor0002014 Thank you very much for taking the time to leave this wonderful review I am really glad you enjoyed your stay and liked our rooms. I will bring up your feedback with the team in our next team meeting Hope to see you back here again in the near future Kind Regards Dave H More 

Overijse, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Sanctuary House recently and enjoyed it very much. The rooms were exceptionally clean and quite comfortable. The receptionist was well informed and courteous. The pub connected with the Sanctuary House was wonderful and very friendly. The only complaint we had was that there was no hotel parking, nor a convenient car park nearby.... More 

Helpful?
Thank Fran C
SanctuaryHouseHotel, Manager at The Sanctuary House Hotel, responded to this review

Dear Fran C, Thank you very much for leaving your lovely review. I am glad to hear that you thoroughly enjoyed your stay with us. Looking forward to welcoming you back soon. Kind regards, David Hay General Manager More 

Niles, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Location, location, location is only one of it's great qualities! I work in Switzerland during my summers, then fly out of London. Sanctuary House is a regular stay for me. The service and the quality of my stay have always been excellent.

Review collected in partnership with this hotel

Helpful?
Thank susanwM2546JP
SanctuaryHouseHotel, Manager at The Sanctuary House Hotel, responded to this review

Dear Susan, Thank you for taking the time leave your review. We greatly appreciate your wonderful comments about our location, service and the level of comfort of our rooms. It is one of our main goals to see that our customers always leave happy and satisfied and we are more than glad to learn that we succeeded in making your... More 

DeKalb, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a great location near an underground station making it easy to get around. Located on a quiet street and part of London away from the busy loud tourist areas. Smaller hotel with little frills from a big chain. But if you aren't spending much time in your room it is fine. Room was clean. Staff was friendly. Location... More 

Review collected in partnership with this hotel

Helpful?
Thank Alex N
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear Alex N, Thank you for taking the time to leave your review. We are excited to hear that your stay with us went so well. Me and my team here at Sanctuary House Hotel are always trying to provide the best service possible in order for our guests to feel special and welcome and we are glad that you... More 

Townsville, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

What an amazing little hotel! Superb location, very close to the tube station and many places to eat. Hotel was well equipped and staff very warm, friendly and welcoming. Rooms exceeded expectations. Will definitely be making a return trip in the future!

Review collected in partnership with this hotel

Helpful?
Thank lozaa090515
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear lozaa090515, Thank you for taking the time to leave your review. We greatly appreciate your wonderful comments about our location, service and the level of comfort of our rooms. It is one of our main goals to see that our customers always leave happy and satisfied and we are more than glad to learn that we succeeded in making... More 

Brisbane, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The service here was fantastic, the food was good and the location was excellent. You can see Westminister Abbey as soon as you leave the hotel. So it takes about 5 mins to get to the Houses of Parliament. Will be definitely staying again.

Review collected in partnership with this hotel

Helpful?
Thank Shelboss
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear Shelboss, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, David Hay, General Manager More 

Missoula, Montana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

King beds are hard to find in Europe and was able to do that and had a nice size room with great amenities. (Room 533) The location was awesome within walking distance to Westminster Abbey and the Eye. Great hotel in great location!

Review collected in partnership with this hotel

Helpful?
Thank Ellen E
SanctuaryHouseHotel, General Manager at The Sanctuary House Hotel, responded to this review

Dear Ellen E, Thank you for taking the time to leave your review and for providing us with the opportunity to be your host. We are very thankful for your lovely comments about our hotel and we hope that we will be able to create an even better impression next time. We hope to see you again soon. Kind regards,... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
At the heart of Westminster lies the Sanctuary House - a warm and inviting hotel that offers fine food, great hospitality and top class accommodation. Our 34 beautifully appointed bedrooms feature all the comforts of home.All our stylish bedrooms are extremely well appointed, with ensuite bathrooms, flatscreen TVs and little luxuries to help you enjoy a special stay in Westminster.As a Fuller’s Ale & Pie House, we are famous for our fantastic homemade pies - an authentic taste of London. There's chef's specials too, and an ever-changing bar menu.One of the best hotels near Big Ben, the Sanctuary House is just a couple of minutes walk away. The most famous sight in Britain, virtually on our doorstep. ... more   less 

Additional Information about The Sanctuary House Hotel

Address: 33 Tothill Street | Westminster, London SW1H 9LA, England
Location: United Kingdom > England > London > Westminster
Price Range: $175 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Sanctuary House Hotel 3.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Sanctuary Hotel London
The Sanctuary Hotel
The Sanctuary House Hotel London, England
Hotel Style:
#134 Romantic Hotel in London
#257 Family Hotel in London
#277 Business Hotel in London
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