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Caswell Hotel

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Caswell Hotel
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302 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very close to Victoria. The staff is excellent, especially a receptionist called Alvaro. He was very kind, friendly and helped me in everything I needed. The breakfast was very good. The rooms are small but very comfortable beds.

Helpful?
Thank Manuel19111983
CaswellHotel, Manager at Caswell Hotel, responded to this review

Dear Manuel19111983, Thank you for taking the time to post your recent experience on trip advisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone comfortable stay. I am delighted that you enjoyed your stay with us. I am especially grateful for your positive feedback. Thank you for mentioning "Alvaro"... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Rooms are small which is typical for London. The location is great, the hotel's staff is nice and friendly. The price seemed to be a little bit high. Some moments were a bit uncomfortable, for example a small shower room with no space to hang things. I liked to stay in this hotel overall.

Helpful?
Thank Vladimir M
CaswellHotel, Manager at Caswell Hotel, responded to this review

Dear Vladimir M, Thank you for taking the time to give us feedback on your recent stay with us on trip advisor. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am glad that you enjoyed your stay with us and found... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Breakfast service every day was really good. Hotel was situated in a good location close to Victoria station and the underground. However the hotel was tiny!!!!! Room was width of a single bed with shared toilet and shower. Lack of air conditioning. Shared toilet and shower is not for you if you are claustrophobic. Staff were pretty friendly. Sucks if... More 

Helpful?
Thank Penny G
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Thank you for your feedback. We review the feedback on a regular basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am sorry that you had a problem with the size of a room. Yes, our property has old decor, but... More 

Taunton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Comfortable hotel, with large clean rooms. Very friendly staff. On the downside no wash basin in the loo and no plugs in the basin in the room. Showers very small and no real place to hang your clothes up while showering. Breakfast room a little small and could be crowded at times.

Helpful?
1 Thank farmeizkid
CaswellHotel, Manager at Caswell Hotel, responded to this review

Thank you for your feedback. We review the feedback on a regular basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am sorry that you had a problem with the size of the showers. Here I assure you that we have... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I brought the children to London stayed here. So close to shops, tube, buses and some amazing restaurants. Beds were comfy and Friendly staff. Breakfast was sufficient. We had Tea/coffee in the room along with shower gel and shampoo. A lovely hotel. Will be booking again.

Helpful?
2 Thank Chloe E
CaswellHotel, Manager at Caswell Hotel, responded to this review

Thank you for taking the time to post your recent experience on trip advisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone comfortable stay. I am delighted that you enjoyed your stay with us. I am especially grateful for your positive feedback. I look forward to welcoming you when... More 

Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 15, 2016

Stayed in London for a few days for the typical touristic visit. Is a simple hotel that was a good option due to its location - walking distance from Victoria Station and PIMLICO subway station. There is no lift to the different floors. Friendly and helpful staff.

Helpful?
2 Thank João Pedro C
ManagerCaswell, Front Office Supervisor at Caswell Hotel, responded to this review

Dear João Pedro C, Thank you for taking the time to give us feedback from your recent stay with us on trip advisor. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am glad you had such a pleasant stay and found... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2016 via mobile

Very good location, amazing breakfast, exallent price, friendly staff! We would like to book for next Sunday but no rooms. We can recommend this lovely hotel to everybody who wants to save money and stay close to Victoria station.

Helpful?
1 Thank Ravia_Dobr
ManagerCaswell, Front Office Manager at Caswell Hotel, responded to this review

Dear Ravia_Dobr, We very much appreciate the time and attention you have taken in posting a review of your recent stay at The Caswell Hotel London Victoria. It was a great pleasure to learn that you thoroughly enjoyed each aspect of your stay with us. It is always a joy to hear when our guests are pleased with their experience... More 

Venice, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2016

Simple rooms but very clean and quiet, very nice staff, sufficent breakfast - we will come surely again. Only 5 min to the next Underground, Victora Station is near - very good situated! Also coffee - and tea making available in the room, hairdryer and free WLAN....

Helpful?
1 Thank sunpark2016
ManagerCaswell, Front Office Supervisor at Caswell Hotel, responded to this review

Dear sunpark2016, Thank you for taking the time to post your recent experience on trip advisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone comfortable stay. I am delighted that you enjoyed your stay with us. I am especially grateful for your positive feedback. I look forward to welcoming... More 

Budleigh Salterton, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2016

For a central London hotel this was good value. Clean room, tea & coffee making facilities. Loo down a flight of stairs, shower down two, but both fine. Continental breakfast surprising good with freshly warmed crosants.

Helpful?
Thank Steve_Budleigh
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear Steve_Budleigh, We appreciate the time and attention you have taken in posting a review of your recent stay at the Caswelll Hotel London Victoria. I am glad to hear that you have enjoyed your stay in our discreet hotel. Hopefully we can welcome you again on your next visit. Kind regards, Nimesh Patel Operations Manager Caswell Hotel London Victoria... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2016

Located within walking distance from Buckingham Palace, Trafalgar Square, Big Ben and Westminster Abbey- to name a few! Close to Victoria Station and theatres, bus service, supermarkets and restaurants! Caswell Hotel is ideal for the traveller that only needs a comfy home base whilst visiting London. The staff are very friendly and helpful. Breakfasts are excellent! Bathroom and toilet facilities... More 

Helpful?
1 Thank BernadetteRobson
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear BernadetteRobson, Thank you for your feedback. We review the feedback on a regular basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am glad to hear that you have enjoyed your stay in our hotel. Also, thank you for mentioning... More 

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Value budget Central London stays for cost-conscious travellers at this 19 rooms London Bed & Breakfast hotel with a range of affordable, functional rooms easy on your pocket just a 6 minutes from Victoria station and a short walk from Buckingham Palace. Ideal for families and groups of friends-Basic or Ensuite triple and quad rooms! Elementary comforts, friendly helpful service and well connected to the whole of the capital, with fast direct train links to/from Gatwick airport a short stroll away.Nearest tube station is Victoria (Circle, District, Victoria lines plus regional / national rail links including Gatwick Express, and national / international coach services), 5 minutes from the hotel. Choose from simple, affordable basic rooms with shared bathroom / WC in the hall or en suite options, all equipped with LCD TV and hairdryer. Wi Fi internet is also provided free of charge at Reception area.Local shops, cafes, pubs and eateries are a short stroll from your London base, and it's just 10 minutes on foot to Hyde Park and Marble Arch. The Houses of Parliament, the imposing Whitehall and the historic Westminster Abbey are a 15 minute stroll. By tube just 10 minutes to Earl's Court, fashionable South Kensington (for the Natural History / Victoria & Albert museums), Notting Hill and Portobello Road market, plus the vibrant West End, Piccadilly Circus and Covent Garden. The Tower of London, Tower Bridge and The City are also an easy 15 minute tube journey. Affordable, enjoyable location for your London trip. ... more   less 

Additional Information about Caswell Hotel

Address: 25 Gloucester Street, London SW1V 2DB, England
Location: United Kingdom > England > London > Pimlico
Price Range: $66 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Caswell Hotel 2*
Number of rooms: 19
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Also Known As:
Caswell Hotel London, England
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