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Caswell Hotel

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Caswell Hotel
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296 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in London for a few days for the typical touristic visit. Is a simple hotel that was a good option due to its location - walking distance from Victoria Station and PIMLICO subway station. There is no lift to the different floors. Friendly and helpful staff.

Helpful?
Thank João Pedro C
ManagerCaswell, Front Office Supervisor at Caswell Hotel, responded to this review

Dear João Pedro C, Thank you for taking the time to give us feedback from your recent stay with us on trip advisor. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am glad you had such a pleasant stay and found... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very good location, amazing breakfast, exallent price, friendly staff! We would like to book for next Sunday but no rooms. We can recommend this lovely hotel to everybody who wants to save money and stay close to Victoria station.

Helpful?
Thank Ravia_Dobr
ManagerCaswell, Front Office Manager at Caswell Hotel, responded to this review

Dear Ravia_Dobr, We very much appreciate the time and attention you have taken in posting a review of your recent stay at The Caswell Hotel London Victoria. It was a great pleasure to learn that you thoroughly enjoyed each aspect of your stay with us. It is always a joy to hear when our guests are pleased with their experience... More 

Venice, Italy
1 review
5 of 5 stars Reviewed 3 weeks ago

Simple rooms but very clean and quiet, very nice staff, sufficent breakfast - we will come surely again. Only 5 min to the next Underground, Victora Station is near - very good situated! Also coffee - and tea making available in the room, hairdryer and free WLAN....

Helpful?
Thank sunpark2016
ManagerCaswell, Front Office Supervisor at Caswell Hotel, responded to this review

Dear sunpark2016, Thank you for taking the time to post your recent experience on trip advisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone comfortable stay. I am delighted that you enjoyed your stay with us. I am especially grateful for your positive feedback. I look forward to welcoming... More 

Budleigh Salterton, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2016

For a central London hotel this was good value. Clean room, tea & coffee making facilities. Loo down a flight of stairs, shower down two, but both fine. Continental breakfast surprising good with freshly warmed crosants.

Helpful?
Thank Steve_Budleigh
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear Steve_Budleigh, We appreciate the time and attention you have taken in posting a review of your recent stay at the Caswelll Hotel London Victoria. I am glad to hear that you have enjoyed your stay in our discreet hotel. Hopefully we can welcome you again on your next visit. Kind regards, Nimesh Patel Operations Manager Caswell Hotel London Victoria... More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 23, 2016

Located within walking distance from Buckingham Palace, Trafalgar Square, Big Ben and Westminster Abbey- to name a few! Close to Victoria Station and theatres, bus service, supermarkets and restaurants! Caswell Hotel is ideal for the traveller that only needs a comfy home base whilst visiting London. The staff are very friendly and helpful. Breakfasts are excellent! Bathroom and toilet facilities... More 

Helpful?
Thank BernadetteRobson
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear BernadetteRobson, Thank you for your feedback. We review the feedback on a regular basis as this helps us improve the service that we give to future guests and also understand what is important to the people that stay with us. I am glad to hear that you have enjoyed your stay in our hotel. Also, thank you for mentioning... More 

Milan, Italy
2 reviews
5 of 5 stars Reviewed June 22, 2016

Hello, we are an Italian family 2 adults and 2 children, we stayed 5 days at the Caswell Hotel, and we thoroughly enjoyed our stay, they were helpful, the room was clean and there was everything you need. Great value for money. Excellent breakfast in the morning. Excellent location close to the center.

Helpful?
Thank fdelmiglio
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear fdelmiglio, We very much appreciate the time and attention you have taken in posting a review of your recent stay on Trip advisor. I am truly pleased to hear that we have lived up to your expectations and you have enjoyed everything from the location to the level of service. I would like to thank you for you for... More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed June 22, 2016

Everything was great! There was no problem, everything was close, the breakfast was copious and very delicious (especially as it was included in the price!), the staff was very nice and helpful, especially Cintia with whom we could talk so well!

Helpful?
Thank RoKonik
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear RoKonik, We very much appreciate for taking the time and attention to give us a feedback of your recent stay at The Victor Hotel. We review the feedback we get on TripAdvisor on a daily basis so we can make the changes that will improve the experience for future guests. I am delighted that you picked us form the... More 

Geneva, Switzerland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2016

Went there because of the location but got really disappointed as quality was very low starting by the floor which made noise while walking and the bathroom which was a cubicle and finished with the very unpleasant staff which spoke very little English and the breakfast which was very basic.

Helpful?
Thank Rproliveira
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear Rprolveira, Thank you for taking the time to share your experience from your recent stay with us. I appreciate all the feedback that we get as it helps us improve the stay for future guests. I am sorry that we did not meet your expectations on this occasion. We also have some rooms at grond floor which may have... More 

Travelers are raving about these London hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 15, 2016

Tiny room, narrow staircase, very difficult to climb it up to the 4th floor with your luggage, no lift. Outdates furniture, old carpets. Some rooms don't have bathroom and you have to use the one between the floors. No Wi-Fi upstairs, just in the office and maybe on the first floor. The staff is friendly and helpful. The best things... More 

Helpful?
Thank Ketty C
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Dear Ketty C, Thank you for taking the time to write a review. I am so sorry to learn that your recent stay was disappointing. We also have some Ensuite rooms with private Shower and toilet which will be more comfort for you. Once again I am sorry that we did not meet your expectation on this occasion. Kind regards... More 

Auch, France
1 review
4 of 5 stars Reviewed April 29, 2016

We had a family short trip in London and stayed 3 nights at Caswell Hotel, the staff is very helpful, the breakfast great before a long walking day... The location of the hotel is ideal (near Westminster, Big Ben... and Victoria Coach station). Wi-fi was only available at the office and in the room of the first floor, but our... More 

Helpful?
Thank cathiecathie
ManagerCaswell, Manager at Caswell Hotel, responded to this review

Thank you for taking the time to post your recent experience on trip advisor. Your feedback is very important to me as it highlights where we need to make changes to give everyone comfortable stay. I am delighted that you enjoyed your stay with us. I am especially grateful for your positive feedback. I look forward to welcoming you when... More 

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Value budget Central London stays for cost-conscious travellers at this 19 rooms London Bed & Breakfast hotel with a range of affordable, functional rooms easy on your pocket just a 6 minutes from Victoria station and a short walk from Buckingham Palace. Ideal for families and groups of friends-Basic or Ensuite triple and quad rooms! Elementary comforts, friendly helpful service and well connected to the whole of the capital, with fast direct train links to/from Gatwick airport a short stroll away.Nearest tube station is Victoria (Circle, District, Victoria lines plus regional / national rail links including Gatwick Express, and national / international coach services), 5 minutes from the hotel. Choose from simple, affordable basic rooms with shared bathroom / WC in the hall or en suite options, all equipped with LCD TV and hairdryer. Wi Fi internet is also provided free of charge.Local shops, cafes, pubs and eateries are a short stroll from your London base, and it´s just 10 minutes on foot to Hyde Park and Marble Arch. The Houses of Parliament, the imposing Whitehall and the historic Westminster Abbey are a 15 minute stroll. By tube just 10 minutes to Earl´s Court, fashionable South Kensington (for the Natural History / Victoria & Albert museums), Notting Hill and Portobello Road market, plus the vibrant West End, Piccadilly Circus and Covent Garden. The Tower of London, Tower Bridge and The City are also an easy 15 minute tube journey. Affordable, enjoyable location for your London trip. ... more   less 

Additional Information about Caswell Hotel

Address: 25 Gloucester Street, London SW1V 2DB, England
Location: United Kingdom > England > London > Pimlico
Price Range: $66 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Caswell Hotel 2*
Number of rooms: 19
Reservation Options:
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Also Known As:
Caswell Hotel London, England
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