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London Marriott Hotel Maida Vale

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Plaza Parade | Maida Vale, London NW6 5RP, England
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London Marriott Hotel Maida Vale
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933 Reviews from our TripAdvisor Community

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Reading, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed in This Marriott Hotel for one night whilst on a night out in London. Check in was very fast and incredibly friendly the staff were so helpful from the moment you walked into the front door. Room was spacious and very clean. Bed comfy, maybe on the soft side, but I cannot fault this really. Very close to... More 

Helpful?
Thank Gareth B
London, United Kingdom
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was looking for a good value family stay in London but with proven quality (You know what you are getting) We have used Marriott Hotels before and have not been disappointment. Hotel looks to be about 10 years old or older but needs a refurbishment but the room was great, plenty of room for four only negative was TV... More 

Helpful?
Thank Honestdog63
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed here around 4 or 5 times from late 2015 to 2016. Always been a great stay with very help staff on hand. Food is good and rooms are a good standard. A good value choice too as the room rate is normally fairly low compared to other Marriotts in the area.

Helpful?
1 Thank Sun10000
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I had a terrible experience. When I asked about parking arrangements at the Hotel, the reception lady gave me explicit instructions to park in from to the Hotel on a single yellow line then come into the hotel; and obtain the pass to park in the Hotel car park. I did as was advised and the double checked with the... More 

Helpful?
Thank Biffo3000
Marriott_Maida, Manager at London Marriott Hotel Maida Vale, responded to this review

Dear Biffo3000, Thank you for bringing to our attention again your dissatisfaction concerning the parking process and facilities at our hotel. We apologise that you feel our Duty Manager did not deal with this situation appropriately. Please be assured that this incident was followed up with our host involved and from our understanding this was a genuine miscommunication. We are... More 

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Washington, DC
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent over 2 weeks at this property during a fall visit to London. It was my 2nd choice to the Marriott Kensington, but had switched for part of the visit due to price and wound up staying due to superior beds, believe it or not. Kensington threw my back out and didn’t have any alternatives, so I just couldn’t... More 

Helpful?
3 Thank Ms.Travels
Swords, Ireland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick friendly check in. The room was very comfortable, excellent bed ensured a good nights sleep. The room was clean. Location was only a few minutes away from central London by an excellent bus network or tube. I would say that there are many hotels further up the Trip Advisor ranking list that are not a patch on here. Excellent... More 

Helpful?
1 Thank fingalliandubmuso
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Sadly disappointed with this hotel. Room very small for price, unsure as to how this has been graded a 4* hotel. Windows wouldn't open, bath and shower very small, only 5 channels on TV. Had to pay additional for wifi and parking. Comfy bed though.

Helpful?
Thank Emma F
Marriott_Maida, Manager at London Marriott Hotel Maida Vale, responded to this review

Dear Emma F, We are very sorry to hear that you found your stay with us disappointing and have considered your feedback with concern. The general size of our bedrooms is typical for London and our baths and showers are standard size in our deluxe rooms. We apologise if you feel you did not receive value for money concerning these... More 

Stockholm, Sweden
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I checked in with the marriott app. They charged my CC as they should, but the also took an other 500 sek/per night as a garanti for the room ?! Thats alot! Well except for that, The room was stunning, well cleaned and my mom and I really enjoyed our stay.The breakfast food was amazing, that was the best with... More 

Helpful?
Thank ecuadoriangirl
Marriott_Maida, Manager at London Marriott Hotel Maida Vale, responded to this review

Dear ecuardoriangirl, Thank you for staying with us recently and taking the time to review our hotel. It’s fantastic that you used the Marriott mobile app to facilitate your check in, we do hope that you found this to be smooth and user friendly option. We have had great feedback concerning the app. We apologise that you were surprised by... More 

London, United Kingdom
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located, just off Edgware Road. Within a few minutes you're in the city centre. The hotel made a good first impression, but if you look at the details, you'll notice that it got a bit long in the tooth. The bar offers quite a variety of drinks and even shisha (which is not recommended due to... More 

Helpful?
Thank JakeHerp
Toronto, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is my go to when I am in London for pleasure. I like the location just under 2 miles from Oxford Street. The staff does change frequently it appears and I would say are not the most attentive. My visit last week was the first in at least 5 years and I would say an upgrade is needed... More 

Helpful?
Thank BakerHill
Marriott_Maida, Manager at London Marriott Hotel Maida Vale, responded to this review

Dear BakerHill, It was a pleasure to hear that you are a frequent guest at our hotel and please allow us to take this opportunity to thank you for your loyalty. We are sincerely sorry that you did not feel our hosts extended the expected level of service and that you experienced new faces in some areas of the hotel.... More 

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