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BEST WESTERN Chiswick Palace & Suites

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BEST WESTERN Chiswick Palace & Suites
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657 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Chichester, United Kingdom
Reviewed 4 days ago NEW

Stayed for one night in single room. The room was very clean, comfortable bed, excellent shower room with white towels in near new condition. Tea and coffee facilities with biscuits. Overall great value for money would stay again.

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Helpful?
Thank jeanne c
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Jeanne c, thank you for your five star review of the hotel. I was pleased you enjoyed all the amenities provided and the facilities available at the hotel. We look forward to welcoming you back again soon to the hotel. Kind Regards

Wirral, United Kingdom
Reviewed 6 days ago NEWvia mobile

Chiswick high street is lovely, nice eating places, bars, good vibe. We stayed for a night after the rugby at Twickenham. The staff were absolutely lovely and the room was clean and had everything that you would need. Only problem is that the room was possibly the smallest room I've ever stayed in and the bathroom was definitely the smallest...

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Helpful?
Thank Jonathan B
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Jonathan B, thank you for your lovely review, and various comments which have been noted. We are pleased you enjoyed your stay here with us at the Best Western Chiswick hotel. We hope to welcome you back to the hotel soon. Kind Regards

Newent, United Kingdom
Reviewed 1 week ago via mobile

I booked the hotel for an overnight stop for a day of sight seeing in London and going to a show. Room cost less than £100, parking was free if you were willing to risk there being a space (probably room for about 20 cars) or £12 to guarantee a space. Room and hotel were well decorated, clean, tidy and...

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Helpful?
Thank Adrian L
Melbourne, Victoria, Australia
Reviewed 1 week ago

Really nice hotel in Chiswick, We stayed here on a recent Twickenham visit for the Rugby, I was pleasantly surprised with how nice this place was - and in a great location! Good option if you need to stay in the London area!

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Helpful?
Thank David M
Reviewed 1 week ago via mobile

We spent 2 nights in this hotel. Our room was on 2nd floor at the back and really nice. On first morning when we woke up, having slept with window open, (aircon not available), we found ourselves in a very smelly room. The grilling of bacon from ground floor was overwhelming, coming up through staircase but also coming in through...

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Helpful?
Thank mamitanl
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear mamitani, thank you for your review and please accept my apologies for the inconvenience caused during your stay. We are generally well considered for good service and standards. We hope to welcome you back and ensure to make your next stay a memorable one.

Hastings, United Kingdom
Reviewed 2 weeks ago

I had a project with company in Chiswick Business park. I arrived 2 days before the project and book this best western. Those were the coldest nights ever. I was sleeping fully dressed up and it was 10C degrees in the room. Complained many times to reception but nothing. the things became worse when i woke up and wanted to...

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Helpful?
1Thank Matt B
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Matt B, thank you for your review. Could I request you to give me a call on 0208 994 1712, so I could offer you a more personal apology. Many Thanks,

Killaloe, Ireland
Reviewed 2 weeks ago via mobile

We stayed here for two nights for a leisurely break away. It's a really nice area with some lovely restaurants and shops close by. The hotel is very nice, very clean, staff are friendly. Our room was really spacious with a living room area and kitchen however it was in the basement so we had no windows out onto the...

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Helpful?
Thank Grace B
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Grace B, thank you for your review and we have noted all your comments. The hot water issue was a one off isolated incident and please accept my sincere apologies for the distruption. When you are next in the area, please give us a call and we will ensure your next stay will be pleasant and memorable. Kind Regards

Aberdeen, Scotland
Reviewed 2 weeks ago

I stayed here while attending meetings in London and the Location was very good for what I needed. The Room I received was in the basement and was very small. This was ok for a couple of days as I was barely in the room but any longer and I may have went stir crazy with it

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Helpful?
Thank kevross85
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear kevross85, thank you for your review and all your comments are taken on board. If you are in the area next, please give us a call and we will ensure you are looked after. Hope to welcome you back again soon. Kind Regards

London, United Kingdom
Reviewed 2 weeks ago

Excellent location on Chiswick High Road. Close to all restaurants, shops and bars. Our room was not part of the main hotel but in a block through a walk way which was fine. We had a king size bed and the room was very spacious. Everything clean as you would expect. Duvets were very thin so had to use the...

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Helpful?
Thank carslates1971
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Carslates1971, thank you for your extensive review. Whilst I pleased you had a pleasant stay here, I have also taken all your comments on board and shared with the team. All though we do not have a bar onsite, but we definitely sell both alcoholic and non alcoholic drinks from reception. We hope to welcome you back in the...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here en-route to a holiday departing from Heathrow. We live in Essex so know the area well as previously lived in west London. Chiswick is such a lovely area and this hotel was lovely. Nice amenities in the room, lovely biscuits. Everything you need. I would really recommend this hotel to tourists visiting London, Chiswick high road is gorgeous...

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Helpful?
Thank MPY007
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear MPY007, thank you for you positive review about the Best Western Chiswick. We appreciate your generous comments about the hotel, room and the amenities we provide. We hope to welcome you back to the Best Western Chiswick hotel soon. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning

Additional Information about BEST WESTERN Chiswick Palace & Suites

Address: 73 Chiswick High Road | Chiswick, London W4 2LS, England
Location: United Kingdom > England > London > Chiswick
Price Range: $80 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chiswick Palace & Suites 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Chiswick Palace And Suites
Best Western Chiswick Palace Hotel London
Chiswick Hotel London
Best Western London
BEST WESTERN Chiswick Palace & Suites London, England
Hotel Style:
#91 Best Value Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Chiswick Palace & Suites staff and other travelers.
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Questions? Get answers from BEST WESTERN Chiswick Palace & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“just book at this hotel i am sure you will not be disappointed.”
 of 5 bubbles dannyg315, 4 weeks ago | Read review
“I had a room at the back of the hotel on the ground floor - Very quiet”
 of 5 bubbles W3376HSpaulc, Nov 1, 2016 | Read review
“nake sure the shower is not short”
 of 5 bubbles ASchlarb, Oct 25, 2016 | Read review
“try and avoid the basement rooms”
 of 5 bubbles 474ianl, Oct 17, 2016 | Read review
“Rooms to the rear of the hotel will be quieter”
 of 5 bubbles lindafromworthing, Oct 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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