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The Zetter Marylebone

28-30 Seymour Street, London W1H 7JB England
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Traveler (166)
Dining (35)
Room & Suite (28)
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About

#180 of 3,039 hotels in London
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
The Zetter Marylebone is the second addition to The Zetter Group’s Townhouse hotel family. This 24 bedroom Georgian townhouse and cocktail lounge enjoys an enviable location on Seymour Street, part of the grand Portman Estate. The tranquillity of this location belies its close proximity to the energy of Selfridges department store and just beyond that the bustle of Oxford Street and Bond Street. Awash with curios collections and antique furniture, you'd be forgiven for thinking you've been transported back in time when you enter the property. While The Zetter Clerkenwell is known to some as the home of The Zetter’s Great Aunt Wilhelmina, The Marylebone property is the next in the family & is that of Wicked Uncle Seymour. Inspired by the architectural collections of Sir John Soane, the interiors are crammed with a sprawling collection amassed during Uncle Seymour’s European Grand Tour, reflecting the fictional owner’s eclectic and rather colourful character.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Newspaper
Non-smoking hotel
First aid kit
Umbrella
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, French, Spanish, Hungarian and 3 more
346Reviews5Q+A40Room tips
Traveler rating
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HUNTER R wrote a review Nov 2023
Lenox, Massachusetts9 contributions30 helpful votes
I loved this place. It’s the perfect location. Quiet but in a very central locale. It’s become dated in one year. Doors unpainted, untidy cleaning, bad product, unreliable breakfast service ( mostly time) . Very reasonable but don’t have emergent open heart surgery ( they swallowed half my payment) Some very friendly staff but they do not intuitively have any idea of making a stay better for one. We took 2 rooms because we can’t sleep in smaller beds and there are no doubles….all in all, needs a refurbish!…. At least a cleaning.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cactus R wrote a review Sep 2023
Park City, Utah2 contributions
The Zetter team really delivered an outstanding experience. Clean, spacious room with a super comfy bed, excellent service at all hours, fin decor and an excellent location. Great restaurant recommendations too. I can't think of anything that could have been better.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MissPiggyMoo wrote a review Sep 2023
Dublin, Ireland71 contributions113 helpful votes
Positives - Staff were very pleasant, Bed was comfy, Room was clean, Location was very convenient. Negatives - Bathroom was very dark and quite small. Room was very hot but the air conditioning was very loud, so I tried to open the tiny bedroom window to let in some cool air and this instead filled the room with an overpowering food (curry ?) odour. No biscuits provided with tea in room. No visible room service/room service menu. When I got back to hotel at 1am, I was locked out and had to telephone to gain admission.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Sep 29, 2023
Dear MissPiggyPoo Thank you for your feedback, we take all comments, both positive and constructive in order to continually improve. I would like to discuss your feedback further, please do contact me at Eljesa@thezetter.com to discuss, Kind regards, Eljesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tala1969 wrote a review Aug 2023
Kuwait City, Kuwait1 contribution
When we arrived at the hotel, and after the entry procedures were quick and easy, we went up to the room and found it not clean, the bathroom was used and dirty, and room number 24, we found its air conditioning not working.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Aug 31, 2023
Dear Tala1969, Thank you for taking the time to feedback and review on Tripadvisor and follow on from your fellow guests review. Whilst we take all feedback, both positive and constructive on board to continually improve our service, I must take a moment on this ocassion to refute your claims. Once the team was made aware of the issues you faced with A/C in your room, they immediately worked with our maintenance team to rectify your concerns, they also, offered a room move, which you refused. Further to this, the team mentioned that as we are eco-conscious and for energy saving reasons, the A/C will not work in the room if the window is open, which our maintenance team on the day found upon entering the room I am happy to discuss your concerns further, should you wish to do so please do not hesitate to contact me directly at Eljesa@thezetter.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Murtada E wrote a review Aug 2023
New York City, New York15 contributions6 helpful votes
great location off marble arch, nice atmosphere, comfy rooms, has flair and unique style and ok prices, like living in old london for a few days - stayed in two diff the one without a view had one window so no light but the other had lots of light
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Aug 22, 2023
Dear 435murtadae, Thank you for your feedback! We look forward to welcoming you back soon for a five bubble experience! We hope to welcome you back in the near future, Best, Eljesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Talal Alkandari wrote a review Aug 2023
Kuwait1 contribution
Nothing is good with this hotel. The bathrooms are very dirty with visible mold and hair on the toilet. The AC is not working. The customer service was awful as they did not offer another room and only offered to clean the room the next day. I dont recommend going here at all
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Aug 31, 2023
Dear Meander51297143249, Thank you for taking the time to feedback and review on Tripadvisor. Whilst we take all feedback, both positive and constructive on board to continually improve our service, I must take a moment on this ocassion to refute your claims. Once the team was made aware of the issues you faced with A/C in your room, they immediately worked with our maintenance team to rectify your concerns, they also, offered a room move, which you refused. Further to this, the team mentioned that as we are eco-conscious and for energy saving reasons, the A/C will not work in the room if the window is open, which our maintenance team on the day found upon entering the room I am happy to discuss your concerns further, should you wish to do so please do not hesitate to contact me directly at Eljesa@thezetter.com Kind regards, Eljesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark P wrote a review Jun 2023
1 contribution
Fantastic stay. attention to detail - perfect. Room out of this world ( ok, it was a suite - it was our wedding night ! ) staff friendly, bar amazing. Atmosphere and vibe incredible. Location superb, staff friendly and attentive. In short - possibly the best hotel I’ve ever stayed in. No, go on - the best hotel I’ve ever stayed in.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Jul 31, 2023
Dear Mark P, Thank you for your fantastic feedback. For your wedding night, one deserves to pull out all the stops! Delighted to hear you enjoyed every aspect of your visit and we look forward to welcoming you back to celebrate many an anniversary! Please do not hesitate to get in touch for any future bookings at Eljesa@thezetter.com Kind regards, Eljesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leon D wrote a review Jun 2023
Amsterdam, The Netherlands47 contributions51 helpful votes
Nice little hotel at great location. Just very expensive, but so are all hotels in London. On arrival hotel team had meeting in bar. Made it not very appealing to sit down and have drink. Is small hotel so probably no other place to meet.. but still..
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Aug 22, 2023
Dear Leon D, Thank you for your overall positive review. The meeting taking place on the day of your arrival was an event, our lounge spaces are often reserved to host such, and we apologise if you felt any inconvenience of this, I hope this does clarify for you and I do hope to welcome you back in the near future, Best, Eljesa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ctf41or8ub wrote a review Jun 2023
Mobile, Alabama1 contribution
Zetter Townhouse was a great location. The staff was very friendly, the breakfast was great, the location superb. We enjoy small boutique hotels and this fit the bill perfectly. The staff had good restaurant recommendations. Just a great visit to London.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Jun 20, 2023
Dear Ctf41or8ub, Thank you for your outstanding review! We are delighted to note you enjoyed every aspect of your visit and look forward to welcoming you back in the near future, Kind regards, Eljesaq
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ted S wrote a review Jun 2023
San Rafael, California44 contributions9 helpful votes
+1
A lovely hotel with easy access to London sights. We stayed on the third floor and never once did we hear anything from the popular lounge downstairs or from the street outside. The housekeeping staff is prompt, discrete, and efficient. The room was also quite nice with a vintage feel to it that’s perfectly ready for Instagram. My wife enjoyed the quirky aspects of the hotel (the theme that you’ve visiting a wealthy London England uncle), but I really like hotels “function as hotels.” This will appeal to everyone.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eljesa Saciri, General Manager at The Zetter Marylebone
Responded Jun 12, 2023
Dear Teds503, Thank you for your outstanding review! You have highlighted everything we pride ourselves so greatly on here at The Zetter. We look forward to welcoming you back again soon, Best, Eljesa & Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$329 - $506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
edward lear london, hotel edward lear, edward lear hotel
FORMERLY KNOWN AS
Edward Lear Hotel
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
24
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THE ZETTER MARYLEBONE - Updated 2023 Prices & Hotel Reviews (London, England)

Frequently Asked Questions about The Zetter Marylebone
Which popular attractions are close to The Zetter Marylebone?
Nearby attractions include Frameless (0.1 miles), Wallace Collection (0.2 miles), and Animals in War Memorial (0.3 miles).
What are some of the property amenities at The Zetter Marylebone?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at The Zetter Marylebone?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Zetter Marylebone?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to The Zetter Marylebone?
Conveniently located restaurants include Steak And Lobster Marble Arch, SOUND Cafe, and TOKii.
Are any cleaning services offered at The Zetter Marylebone?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Zetter Marylebone?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Polish, Hungarian, and Lithuanian.
Are there any historical sites close to The Zetter Marylebone?
Many travelers enjoy visiting Houses of Parliament (1.8 miles), Churchill War Rooms (1.5 miles), and Tower of London (3.6 miles).
Is The Zetter Marylebone accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.