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Hilton London Paddington

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Hilton London Paddington
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3,205 Reviews from our TripAdvisor Community

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Showing 2,815: English reviews
Houston, Texas
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Reserved the family room for 3 online. 2 dbl and 1 twin to accommodate twenty something daughter and husband/myself. The room shown online looked large (by London standards) and was looking forward to having some room to move around in. Checked in and was given "free " upgrade to have wifi - ?? what?? We are Hilton members and automatically... More 

Helpful?
1 Thank musimom
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear musimom, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback and thanks to it we always strive to improve our services. We are sorry to hear that there had been several elements with which you were not satisfied when you checked in and for this we would like to extend our... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well-appointed, fairly spacious, air-conditioned rooms. Extremely convenient to Paddington station and other central London attractions. A short walk from Hyde Park. Somewhat pricey, although that's probably because of the location. Good food from room service, although there is a £5 "tray charge".

Helpful?
Thank David G
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear David G Thank you for taking the time to share your experience following your visit to our Hotel. We are pleased to hear that you enjoyed everything during your stay and we hope to see you coming back in the future when yu next require accommodation in Paddington. Yours sincerely Alex Guest Relations More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

If you need a hotel close to the centre of the city and one that offers an easy commute the Hilton Paddington offers you the most ideal combination. The rooms are a bit dated and the service could be a lot better but the location far outweigh these disadvantages.

Helpful?
Thank Sudarshan S
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Sudarshan S, Thank you for your comments on our Hotel. We are happy to hear that you very much enjoyed the unbeatable location of the Hotel, however at the same time, we are most concerned to know that the service was not up to the level of standards we aim to achieve. Please allow us to extend our sincere... More 

Level Contributor
14 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Four of us, my wife, two teen kids and myself were staying for 1 night only arrived from Indonesia and heading to Oxford on the next day. We chose this hotel, before leaving our country, as it is situated very near to Paddington train station in accordance to Trip Advisor, and our next day trip will be taking train from... More 

Helpful?
Thank Agung L
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Agung L, Thank you for choosing to stay at Hilton London Paddington with your family and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the superb location of the Hotel and that you had enjoyed your stay. We trust you enjoyed your Oxford visit... More 

London, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Convenient location by Paddington station, everything is a tube ride away and even extra convenient if you catching the Paddington express to Heathrow airport. Hotel service is ok I didn't feel like the stuff went an extra mile they just did what the had to do. The executive lounge has a good selection of drinks but the food is s... More 

Helpful?
Thank MissMonique2000zw
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear MissMonique2000zw, Thank you for being our Guest and for leaving your review following your visit. We are happy to know that you benefited from the superb location of the Hotel and enjoyed your overall stay. Please know that we take all Guest feedback seriously and your comment on the Executive Lounge food have been passed to the Manager. We... More 

Birmingham, United Kingdom
Level Contributor
189 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This Hilton is extremely convenient if you are flying into T2 or T3 where there are no onsite hotels; seconds from the Heathrow Express to the hotel's reception. Our check in was efficient but as a Diamond HH member I was disappointed there was no room upgrade particularly as the hotel didn't appear to be that busy. Room was fine... More 

Helpful?
Thank yhi904
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear yhi904, Thank you for being a loyal Hilton Guest and for choosing our Hotel for your overnight stay. We are sorry to hear that there were no available upgrades at the time of checking in and the room allocated was not up to your standards. Please accept our sincere apologies. We are most concerned to know that the staff... More 

San Francisco, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were only in London for a few days and completely enjoyed our stay at the Paddington Hilton. Nice rooms and a comfortable executive lounge. Very nicely located. Very close to Paddington station for the train to Heathrow. I don't get people that complain about not getting free wifi, join the HHonors program or a program available through the chain... More 

Helpful?
Thank aaerobear
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear aaerobear, Thank you for being our Guest and for sharing your experience following your visit. We are delighted to know that everything about the Hotel ensured you had a pleasant and comfortable stay. We look forward to welcoming you back to Hilton London Paddington again in the near future. Yours sincerely Alex Guest Relations More 

Abergavenny, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed overnight with family who were catching the Heathrow Express early the following morning. The staff were very friendly and helpful arranging a cot for our grandson despite not having been booked in advance. We ate in the hotel in the evening and the meal was good and once again the staff were friendly and efficient. The room was... More 

Helpful?
Thank mary_jc5
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear mary_jc5, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your one-night stay. Our team members aim to ensure that Guests are cared for, valued and respected... More 

Melbourne, Victoria, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived off a flight from Melbourne, and thanks to Heathrow Express, were at the hotel an hour later. 3pm. Room not ready! However, the reception lady did her best for us. We stayed 2 nights before stepping out of the hotel onto our train to Hereford. This hotel is so convenient for us. Heathrow. Hereford and the City via... More 

Helpful?
Thank Stuart M
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Stuart M, Thank you for choosing to stay with us and for sharing your review. We are very sorry to hear that your room was not ready at the advertised check-in time and for this we would like to sincerely apologise as it is not the level of standards we aim to achieve. At the same time, we are... More 

Athens, Georgia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed in the Tower Rooms. The rooms were very spacious and clean. Long walk to reach the tower lift but worth the walk. Excellent access to undergroud subway and Paddington rail station between Heathrow!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randall K
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Randall K, Thank you for staying with us and for sharing your review with others. It gives us great pleasure to learn that you very much enjoyed staying in the premium GWR Tower rooms and you made use of the superb location of the hotel for your journey. We look forward to welcome you back to Paddington in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $193 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hilton London Paddington England
Hotel Style:
#257 Luxury Hotel in London
#272 Business Hotel in London
#310 Family Hotel in London
#316 Romantic Hotel in London
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