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Traveler (1423)
Room & Suite (692)
Dining (82)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Paddington
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#677 of 1,196 hotels in London
Location
4.6
Cleanliness
4.3
Service
3.9
Value
3.6
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the iconic and London's newest destination bar, 146 Paddington, both of which provide excellent quality cuisine to suit everyone.
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Property amenities
Parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English
5395Reviews87Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Sherman wrote a review Oct 4
Singapore, Singapore10 contributions9 helpful votes
I originally booked at Hilton Metropol and was transferred to this hotel because they overbooked. The price should have been 50% lesser I. This hotel. It’s so old and dark. The basin is broken, there was a used tissue on the side table. Room wasn’t clean properly. No drinking water send to me on Day2. Not recommended to stay at all. There’s no brand standard and not consistent. No mini bar. Fridge empty and broken. No laundry forms and can’t send laundry
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Date of stay: October 2022Trip type: Traveled on business
Room Tip: Rooms are really old and no brand standard
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Simona S wrote a review Sep 2022
20 contributions10 helpful votes
Hotel's Favorite
Great location, only 15 min away from London Heathrow by Heathrow Express. walking distance from the train station, roughly 2min. Very helpful and friendly staff. Breakfast buffet wonderful choice and everything freshly prepared, very friendly and helpful staff during breakfast. Had a family room, very large and spacious room. Bus stops right in front of hotel, great connections to Marble Arch, Park Lane, Oxford Street. Access to the newly built Elizabeth Line, direct train to Liverpool Street. Paddington has loads of little restaurants in the area - the restaurants by the canal are very charming. Would definitely stay here again
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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amatta787 wrote a review Oct 4
Brussels, Belgium90 contributions59 helpful votes
Good-room size and maintenance, location (transportation and dinning,distance to Hyde park), breakfast, executive lounge. To improve- gym (not enough equipment, 1 of 2 treadmill out of service etc), minibar not operating through all rooms
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tinatsamis wrote a review Oct 3
1 contribution
Appalling customer service, especially from the so called Manager of Reservations - James. I asked for a refund on my accommodation AUD $2009 (3 nights solo) after my flights were cancelled and could not get to London. Attempted to speak to James in Reservations requesting a refund and he had no empathy or compassion and only responded by saying go back to the airline for compensation. There was nothing he could do or wanted to assist with. Disgusting customer service particularly after the last few years and what we’ve all been through! I do hope this never happens to James or his team but if it does - Karma! Do not stay here as if anything goes wrong these people are ruthless!
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Date of stay: July 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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engalenezi wrote a review Oct 1
1 contribution
Worst night of my life ever Was sleeping in a freezer The room temperature control wasnt working at all We couldnt sleep cuz it was too cold Mso basically you cant turn it off nor raise the temperature You just need to submit and freeze to death ! I paid 550£ a night for ny suite actually my freezer Hotel staff offered us a heater from the back ages Last time i saw such a heater was in 1870
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WOTUS wrote a review Sep 2022
Salisbury, North Carolina266 contributions70 helpful votes
I was assigned a room at the Hilton London Paddington for a work assignment and stayed for 6 nights in the days following the death of Queen Elizabeth II. The room was clean and comfortable and there was housekeeping service each day. What impressed me the most was the attentive staff. Each night that I came in late, they were friendly and helpful. The gentlemen that allowed me to store my luggage until my room was ready were very helpful and fun to joke around with. Overall, a very satisfying stay.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gregwiselka wrote a review Sep 2022
1 contribution
The hotel furniture is very old and feels dirty (even in upgraded Tower room), I did not use any chairs to seat on. Dirt and stuff under the bed. Poor room cleaning service and basic breakfast. Exec lounge - very basic. Nice staff at the check-in desk. Great location, busy hotel - probably the reason why it doesn't get much investment.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisaaug80 wrote a review Sep 2022
32 contributions36 helpful votes
Breakfast was really good. Evening meal was good as well. Staff nice. The hotel is in a fab location, room is a good size. However, the room and decor is very dated. The bathrooms are dated with a shower curtain. Mini fridge not working. Also please don’t hire out a conference room to a church that wakes you up at 7.30 on a Sunday morning with blaring music and singing.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TNSweetpea wrote a review Sep 2022
Nashville, Tennessee192 contributions29 helpful votes
The staff and management - friendly, polite and professional. An issue arose with the room and they were sympathetic and eager to make amends. Since I was checking out, it was of no use. I was sadly disappointed in the room - esp since I am a return customer with Diamond status. My small room was unbearably hot at night. I’d go to bed with it cool (not cold) and wake up in the middle of the night boiling. I believe that when the hotel uses cost saving measures at night, it should NOT affect the a/c. I had 3 nights of very little sleep. I had an additional 2 nights (2 rooms) scheduled here at the end of this trip but I cancelled. I need my sleep. The room was clean and yes, a little tired but as long as it was clean, I can deal with it. The kettle had a short so it didn’t work. Disappointed that the mini bar was not on so it could be used a frig. My view outside consisted of a close wall. Large strip of wallpaper torn and hanging. I’ve always liked coming to this hotel ( esp because of the staff) but I do believe I’ll start looking elsewhere to stay. I’ve included pics - view from room and tear in wall paper.
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dian Xiao wrote a review Sep 2022
San Francisco, California45 contributions17 helpful votes
The location of the hotel is excellent as it is on the same block as Paddington Station with exit directly into a mezzanine of the station that has elevator access. That's about the extent of the positives. As for the negatives, some were minor foibles, others were quite serious. 1) There was exposed wire in the sconce 2) There was a door stop thing that was a tripping hazard 3) There was only 1 bath towel upon arrival, had to call the front desk for a new one which was actually rather slow 4) No recognition for me as a Hilton gold member despite booking directly with Hilton 5) Numerous outdated and broken things such as a sad sad fridge
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Date of stay: June 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$190 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london paddington hotel london, london hilton, hilton paddington
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale
NUMBER OF ROOMS
419
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Frequently Asked Questions about Hilton London Paddington
Which popular attractions are close to Hilton London Paddington?
Nearby attractions include Paddington Station (0.05 miles), Serpentine Boating Lake (0.3 miles), and Paddington Waterside (0.2 miles).
What are some of the property amenities at Hilton London Paddington?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton London Paddington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton London Paddington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Paddington?
Yes, parking is available to guests.
What are some restaurants close to Hilton London Paddington?
Conveniently located restaurants include London Shell Co. Aboard The Prince Regent, The Victoria, and Nipa Thai Restaurant.
Are there opportunities to exercise at Hilton London Paddington?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hilton London Paddington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton London Paddington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton London Paddington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton London Paddington?
Many travelers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (4.3 miles), and Houses of Parliament (2.5 miles).