The Trafalgar St. James
2 Spring Gardens Trafalgar Square, London SW1A 2TS England
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About
#70 of 3,042 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
The Trafalgar St. James is a sanctuary of style, rest and play on the edge of Trafalgar Square in the bustle of St. James SW1. This historic building hosts 131 bedrooms including 3 exquisite suites and a number of venues to eat, drink, work or play. Rockwell is a plant-filled hideaway to sip on botanical cocktails and escape reality with fantasy. The Rooftop has an inimitable city view, complete with alfresco and canopy-covered seating. The sky-high space lends itself as a year-round experience.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Rooftop bar
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish, German, Italian and 4 more
Location
2 Spring Gardens Trafalgar Square, London SW1A 2TS England
The Trafalgar St. James
Getting there
Great for walkers
Grade: 100 out of 100
100
London City Airport
7.7 mi•
See all flights
Heathrow Airport
14.3 mi•
See all flights
Charing Cross
2 min•Underground
Rental Cars
403 Restaurants
within 0.3 miles
1371Reviews42Q+A100Room tips
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Great stay, amazing staff/service and the locatlon was excellent. Also Toni at the door was very helpful! The breakfast was very good and the service was quick. The hotel location was ideal because it was a close walk to landmarks like the Palace and Big Ben. In addition to the bars/restaurants at Mayfair and soho.
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Date of stay: December 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Our first trip to London could not have started out any better than our stay at The Trafalgar St. James. Almost everything about this hotel was perfect for our needs. This hotel is perfectly located for those who want to visit the local must see landmarks such as Westminster Abbey and Buckingham Palace. Both of those are in within 10 to 15 minutes walking distance from the hotel. Also, close nearby are the many theaters that make up London's theater district. In fact, we saw a performance of "Ain't Too Proud" at the Prince Edward Theater, and walked to the show from the hotel. The excellent location of the hotel is matched by the excellence of the hotel's staff. All of the staff members we encountered were very friendly and eager to help make our stay comfortable. In fact, my interaction with the hotel started before we even arrived. Prior to arriving, I contacted the concierge desk to arrange for transportation to the hotel from the airport, and from the hotel to the cruise port in Southampton. Daniel and Mike at the concierge desk were quick to help make such arrangements. Both were very friendly, knowledgeable and helpful. Their help was very much appreciated. This high level of service was indicative of what was to come. As I stated before, all the staff members were friendly, helpful and made us feel welcome. We particularly appreciated the cheerful welcome provided by the doorman, Tony. A daily breakfast buffet is available, as is a regular breakfast menu. There was a very good selection of foods to choose from. As a Hilton Diamond member, this was provided as an Honors benefit. The quality of the food at the buffet is probably the best that I have had at a hotel. The service provided was excellent. We stayed in a St James King Room. The room had ample space, the bed was very comfortable, and the HVAC system performed well. The room was very nice, but had one very odd feature: the sitting area is separated from where the bed is located by a rise in elevation of three steps. You can see a picture of this on the hotel's website. Having to walk up and down the steps when traversing the room became tiresome and annoying over the course of our stay. Because there is no railing around the higher level, it could be dangerous. I had thought about lowering my rating of the hotel because of this design issue, but decided not to. The overall quality of my experience at the hotel outweighed my feelings about the strange room design. I would definitely choose to stay at this hotel again if and when I am fortunate enough to return to London. Almost everything about this hotel was excellent. I will probably, however, choose a different type of room. …
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Toby Brown, Guest Services / Front Office at The Trafalgar St. James
Responded Aug 28, 2023
Dear slchhonor, What a wonderfully detailed review to read through! Thank you so much for your lovely words about the Team, Location and some of our offerings. Your honest and constructive feedback is also greatly appreciated; it gives us as a hotel the chance to learn and improve - we shall have to make note that the rooms with internal stairs aren't to your liking; I am sure for your next visit we can find another room you'll love! I shall pass on your lovely comments to Daniel, Mike and Tony and be sure to let Tom, our Head Concierge, know that his Team are doing a stellar job. We look forward to welcoming you back to The Trafalgar St James in the near future! Warmest regards, Toby
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in the Trafalgar St. James for business recently. It was only for 1 night but I had a very enjoyable stay. The hotel is located just off of Trafalgar Square so you couldn't ask for a better location, but despite this central location the rooms are quiet and the traffic noise doesn't enter them. The hotel itself is modern and stylish, and the staff are very welcoming and pleasant. The rooms are the real selling point from my perspective, very large and generously designed with plenty of storage and finished to a high quality. The bed is incredibly comfortable and the shower provides a great wake up in the morning. I have booked this hotel again, for longer stays, based on this 1 night, and I hope to try out the bar and rooftop terrace!
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: December 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a very nice and well-located boutique hotel. It is adjacent to a major hotel construction site at Admiralty Arch which can be noisy. After our first night, the very pleasant and efficient rooms manager, Lidia, relocated us to a larger room on the quiet side of the building. The views of Trafalgar Square are spectacular (especially at night) from the rooftop restaurant, which has both indoor and outdoor tables. We would definitely stay here again.
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Date of stay: November 2023Trip type: Traveled with family
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic and spacious hotel in a great location with wonderful staff, what more could you ask for?!
We recently stayed at the hotel after arriving at one we had already booked and choosing not to stay there. We were very lucky that the hotel had availability and had chosen it as we had faith in the Hilton name, which of course did not let us down! It’s safe to say it was one of the best decisions we’ve made as the hotel did not disappoint! The location was amazing and within walking distance for wherever we needed to be (we were at a wedding in Soho but also enjoyed some Christmas shopping). On arrival we were feeling weary, tired and stressed after a day of travel and then the disappointment with our previous hotel. The staff were wonderful, attentive and gave us a room upgrade which was perfect particularly given how we were feeling at the time! The room was beautiful and spacious, with a large shower with gorgeous Molton brown toiletries. The bed was comfy and overall everything felt far too luxurious and spacious given the price we paid! There was some building work being carried out both within the hotel and outside but that didn’t seem to cause us any disturbance in regards to the noise. In fact given such a central and bustling location noise was of no problem which I must admit I was pleasantly surprised by! The building work did mean that there was only one lift running which did impact on timeliness given it is such a busy hotel. This wasn’t a problem for us as we were just happy to be there and relax however I just mention it in case other travellers may find this information useful. The breakfast was served in the beautiful Roof terrace which had absolutely stunning views! It was an amazing location for breakfast and our little boy would’ve loved to of been able to of spotted all the sights! We will have to have a return visit so he can enjoy it! The food and variety was really good including options of vegan brownies and flapjacks, cooked breakfast and continental items. My only suggestion would be in regards to cooked vegetarian or vegan options. Both days I enquired as to vegetarian alternatives for sausages/bacon/cooked breakfast which too be fair the staff responded to and sourced but I did find this unusual for a hotel of this standard, location and chain that such items weren’t readily available or even advertised/listed as options. There was no indicator that such items were available and on the second day one of the waiting staff simply replied no when I enquired, however on speaking to another member of staff there were alternatives available and these were provided. It’s such a shame too as they were some of the best vegetarian sausages I’ve ever had so remember to ask as they’re worth it! Overall we had such a splendid stay and is a hotel I would definitely return to for lots of reasons! I would highly recommend it and would love to return!…
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Ask for vegetarian/vegan options for cooked breakfast as there are additional items...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
An excellent hotel, ideally situated, with very pleasant and helpful staff. Can’t rate highly enough! The rooms are spotlessly clean and spacious and the products in the room complement it perfectly. Reception staff and extremely friendly and helpful…an overall superb experience.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Comfortable clean rooms with 5 Star service from the front desk reception agent Jackson to being greeted and welcomed by doorman Tony, our experience was first rate. Great location near major sites and attractions. Would highly recommend a stay.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a 6 day stay at the hotel, which we had visited several years previously 1. The room was quiet and comfortable. 2. The staff was uniformly friendly and helpful: including the concierges, front desk, doormen, bellmen, and bar/restaurant staff. 3. The location is incomparable. We look forward to going back soon!
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is awesome. The location is perfect as it is walking distance to so many different restaurants, pubs, theaters, attractions, etc. The personnel is nothing but super helpful. Service was superb. The cherry on top was the rooftop bar, the drinks were on point, some of our favorites ever. Finally, Jeremiah and Raja were super helpful at the bar, always finding us a table and getting our drinks, blankets, etc. they were very funny.
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Date of stay: November 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The location is excellent, in the middle of all important areas. Everything in the room was perfect, and the staff were so friendly. We booked two connected rooms and requested a baby crib, which was available in the room upon arrival. I would definitely stay there again.
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$396 - $644 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trafalgar hotel london, hilton international london, the trafalgar
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
131
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Claim Your ListingTHE TRAFALGAR ST. JAMES - Updated 2023 Prices & Hotel Reviews (London, England)
Frequently Asked Questions about The Trafalgar St. James
What are some of the property amenities at The Trafalgar St. James?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Trafalgar St. James?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Trafalgar St. James?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Trafalgar St. James?
Yes, paid public parking nearby is available to guests.
Are there opportunities to exercise at The Trafalgar St. James?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Trafalgar St. James?
Yes, dry cleaning and laundry service are offered to guests.
Does The Trafalgar St. James offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Trafalgar St. James?
The staff speaks multiple languages, including English, Spanish, German, Italian, Portuguese, Turkish, and Romanian.
Does The Trafalgar St. James have any great views?
Yes, guests often enjoy the city view available here.
Is The Trafalgar St. James accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.