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The Mad Hatter Hotel

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#259 of 1,072 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Mad Hatter Hotel
The Mad Hatter Hotel
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586 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Warminster, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a bit more expensive than I would have liked, but the convenience of the location meant that I saved a lot of time and hassle travelling, so it was worth it. Everyone I dealt with was very good, and I enjoyed the food and a drink in the characterful bar. I had a room at the front,... More 

Review collected in partnership with this hotel

Helpful?
Thank PaulMcCombie
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear PaulMcCombie Thank you so much for this review, Its so nice to hear feedback on the team and im glad you enjoyed the food and dring in our charming pub Yes unfortunately we can not control the traffic noise if only i could I do hope we see you again really soon Kind Regards TRacey Lewis General Manager More 

Chester
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is very comfortable friendly and welcoming. The rooms are quite old but clean. The beds and linen are really inviting and comfy. No air con so can be hot on hot nights but fans are provided. Staff friendly enough. Pub grub in the bar nice and fairly priced. Breakfast however is fabulous with a fantastic choice of hot... More 

Helpful?
Thank ChrisandVanessa-CH3
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear ChrisandVanessa-CH3 Thank you so much for this wonderful all rounded review you have covered all the parts of the hotel and im so happy to hear that everything went well and you enjoyed your stay with us I hope we see you again really soon Kind Regards Tracey Lewis General Manager More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

By looking at the photos I thought I had booked in a quaint little place in a quiet area. Boy was I WRONG! This place is not only in the " financial district ", it's also DIRECTLY across the street from a huge construction site. NOISY NOISY NOISY!! When we requested a move to a room on the other side... More 

Helpful?
Thank Deneen C
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Good Morning Deneen C Thank you for taking the time to review the Mad Hatter Hotel. I will pss on your feedback about Ewa the breakfast waitress to her as im sure she will be pleased to hear your feedback on her service Regarding the construction in the area, as you can understand this is totally out of the control... More 

Boston
1 review
4 of 5 stars Reviewed 5 days ago NEW

Excellent location near to New Globe, national theatre, London's eye, Tate Modern, etc. Comfortable bed and great bathroom tho quirky light switches did not turn on bedside light or turn off the bathroom fan.

Review collected in partnership with this hotel

Helpful?
Thank markfO4646GE
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear markfO4646GE Thank you so much for this really kind review, im sorry to hear you have light switch issues I will locate your booking and have this looked into Kind Regards Tracey Lewis General Manager More 

.Havant
1 review
4 of 5 stars Reviewed 5 days ago NEW

Perfect location for exploring the South Bank but a quiet comfortable hotel. Our room was comfortable and had everything we needed including fresh milk for our coffee on request. All the staff were friendly and helpful.

Review collected in partnership with this hotel

Helpful?
Thank R5123VDanneb
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear R5123VDanneb Thank you so much for the review Im really pleased to hear about the staff and how helpful they were I hope you visit us again really soon Kind Regards Tracey Lewis General Manager More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were looking for a pub hotel in London and one that wouldn't break the bank. The Mad Hatter was a perfect fit! The Alice in Wonderland theme was cute without being kitschy, the location on the South Bank was great, the room was clean and well appointed, and the staff was friendly and helpful. The room was quite modern,... More 

Helpful?
1 Thank gnattie1
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dera ganttie1 Thank you so much for this great review. im so happy we hit all the spots that made you have a great time in London We look forward top seeing you again really soon Kind Regards Tracey Lewis General Manager More 

Milton Keynes, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great comfortable place to lay your head if visiting South Bank and surrounding areas. Really comfy bed etc and super clean. Fluent English speaking staff, which also helps. Tons of places to stay in London but I'll certainly go back to The Mad Hatter.

Review collected in partnership with this hotel

Helpful?
Thank 909terencep
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear 909terencep Thank you so much for your recent review, im so happy thet the staff were helpful and you could make sure all your communications were dealt with Kind Regards Tracey Lewis General Manager More 

Belfast, United Kingdom
Level Contributor
221 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was visiting for 1 night for work purposes and stayed here due to it being close to our London office. It's an easy walk from the tube. The hotel it's dated but I can't fault the rooms or service. I didn't try the bar food. The room was great though looking over a building site. I heard nothing from... More 

Helpful?
Thank JayBeck
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear JayBeck Thank you for the review, im happy your room service was good but im sorry to hear that your friends experience in the dining area was not so good. I will pass on the feedback to the chefs and ask them to look into this Kind regards Tracey Lewis General Manager More 

.
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay! Excellent location. We walked everywhere, Tate, St Pauls, Tower Bridge, Eye all along the Thames. Yes there is construction but the entire city is under construction. Very helpful staff.

Review collected in partnership with this hotel

Helpful?
Thank 19amyu
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear 19amyu Thank you for this great review and the fab comment regarding the staff Kind regards Tracey Lewis General Manager More 

Comox, Canada
Level Contributor
178 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked here because friends were staying at the same time. Worked out well. My room was clean and large. Bathroom was great, and shower was fine. The location is terrific -- short walk to Southwark tube station, then go anywhere by Underground. Also very handy for the river and the South Bank, etc. The only drawback was the amount... More 

Helpful?
Thank fred_cameron
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear freed_cameron Thank you so much for this great review Yes as you mentioned at the moment there is quite a lot of construction around the area and they are only working in during working hours and do stop at the latest 6pm Thank you for adding us to your shortlist Kind Regards Tracey Lewis General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about The Mad Hatter Hotel

Address: 3-7 Stamford Street | South Bank, London SE1 9NY, England
Location: United Kingdom > England > London > London Bridge
Price Range: $148 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mad Hatter Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Mad Hatter London
Hotel Mad Hatter
The Mad Hatter Hotel London, England
Hotel Style:
#257 Romantic Hotel in London
#298 Family Hotel in London
#310 Business Hotel in London
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