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The Mad Hatter Hotel

#260 of 1,066 Hotels in London
Certificate of Excellence
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3-7 Stamford Street | South Bank, London SE1 9NY, England
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The Mad Hatter Hotel
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545 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Marietta
1 review
4 of 5 stars Reviewed 2 days ago NEW

Truly enjoyed our stay at this lovely property. Loved coming back to the room to have a quiet cup of tea & some shortbread. Very kind staff and comfortable lodging within walking distance to some great attractions.

Review collected in partnership with this hotel

Helpful?
Thank catherinesF5437ZE
Horsham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A nice pub offering the usual good Fullers range of beers and food. Room was lovely and well presented. A nice large and clean bathroom. It costs a little more than budget but less than Hilton/Premier Inn but well worth using instead. Only slight criticism is that there were not enough staff on after 11pm, well one staff member. He... More 

Helpful?
Thank Mccrazylegs
Kingston-upon-Hull, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Lovely walking along the Riverside path. Very convenient for thr Globe Theatre, Tate Modern and Millenium Bridge. The Mad Hatter hotel is a nice change from the faceless modern hotels. The roonMs are clean and well equipped. Very good staff who were cheerfull and helpful.

Review collected in partnership with this hotel

Helpful?
Thank J4258XMdianar
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

On the whole a very nice, and well managed hotel and pub/restaurant. Starting with the hotel, it was a spacious , comfy room with all the required amenities. Hotel staff were friendly and helpful. However, the room's view was very poor , looking out onto a partially demolished building, and nothing else. The pub was very nice , and was... More 

Helpful?
Thank Aidan H
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Aidan H Thank you for your recent review of The Mad Hatter Hotel Im so happy you found the hotel staff friendly and helpful, the breakfast delicious and all the beers good Im so sorry the view is not much to look at but this will improve as they start to work on the building next door Kindest Regards... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I enjoyed our stay at the Mad Hatter. The location was perfect for an event at the ITV studios. The staff were very polite. The only problem we had was the heat...The hotel provided 2 fans in our room, but the heat was almost unbearable; we had to leave the fans on overnight. The room was of... More 

Helpful?
Thank Owenandrew
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Owenanddrew Thank you for your recent review of The Mad Hatter Hotel I'm so happy you found the hotel staff friendly and polite I'm so sorry the heat took its toll on your stay and I'm glad the fans provided helped a little Its nice to hear you would stay again Kindest Regards Tracey Lewis General Manager More 

Mason
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for 6 nights. Well located, great staff and good restaurant for breakfast and meals. Overall, vey positive experience. The location allowed us to have walking access to most of th city's highlights

Review collected in partnership with this hotel

Helpful?
Thank kellycU798FM
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear kellycU798FM Thank you for your recent 5* review of The Mad Hatter Hotel Im so happy you found the hotel staff friendly and helpful its nice to hear you had a good experience Kindest Regards Tracey Lewis General Manager More 

Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and I stayed here for a few days and while initially worried about the ongoing construction work around the area, we didnt hear any intrusive noise at all. The view from our room wasnt great, that was a minor detail as the construction work was ongoing. We had dinner and breakfast hear and both were delicious. There was... More 

Helpful?
Thank Fallen W
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Fallen W Thank you for your recent 5* review of The Mad Hatter Hotel I'm so happy you found the hotel staff friendly and helpful, I'm glad you liked the theme of the hotel and I'm happy to hear all the meals you encountered were good this is what we aim to do its nice to hear you had... More 

Hemel Hempstead, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms we had were excellent - there was teas, coffee in caftiere, hot chocolate. Unfortunately the restaurant, whilst the food was good, the air conditioning was unbelievably cold and the staff refused/forgot/couldn't be bothered to turn it down despite our asking at least four times.

Review collected in partnership with this hotel

Helpful?
Thank Trisha M
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Trisha M Thank you for your recent 5* review of The Mad Hatter Hotel I have emailed you today regarding the issue with the AC in the bar and I look forward to hearing from you very soon Kindest Regards Tracey Lewis General Manager More 

London, Ontario, Canada
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This Alice-themed (there are candies with a "eat me" label on the reception counter, and a "drink me" bottle of water, among other things) hotel was quite good. Comfortable beds, great decor (lovely Alice-related art in our room), decent location (quick walk to the Globe theatre, for instance, and less than ten minutes from Waterloo station). Excellent inroom amenities--water, coffee,... More 

Helpful?
Thank Dominick G
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Dominick G it really makes me smile when people have a great stay with us thank you for your recent review and thanks for the recommendation Kindest Regards Tracey Lewis General Manager More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Arriving late and after a long journey, I was greeted by a friendly receptionist and checked in with relief. It was too late to get (the very tempting & traditional) food but had a pint in the beautiful bar. The lack of air con was unfortunate but I was provided in advance with a floor fan & the integrated ceiling... More 

Helpful?
Thank TheLawDoctor
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear TheLawDoctor Thanks for the recent review of the hotel, sorry the lack of AC was a bit of a issue, maybe we could set you a bed up in the bar next time We look forward to mseeing you in the winter Kindest Regards Tracey Lewis More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about The Mad Hatter Hotel

Address: 3-7 Stamford Street | South Bank, London SE1 9NY, England
Location: United Kingdom > England > London > London Bridge
Price Range: $134 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mad Hatter Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Mad Hatter London
Hotel Mad Hatter
The Mad Hatter Hotel London, England
Hotel Style:
#257 Romantic Hotel in London
#299 Family Hotel in London
#311 Business Hotel in London
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