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The Mad Hatter Hotel

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#247 of 1,069 Hotels in London
Certificate of Excellence
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The Mad Hatter Hotel
The Mad Hatter Hotel
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561 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I chose this hotel for its location to the BFI as I was attending an event there and what a find it was. A very comfy room with a great view of St Pauls and just a short walk from the River Thames and Blackfriars railway station. Great range of complimentary toiletries and drinks (largers in an ice bucket). Iron... More 

Helpful?
Thank Potplant77
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear potplant77 (love this name) Thank you so much for this amazing review of The Mad Hatter. I'm so happy to hear that we did everything right and you had a memorable stay with us myself and my team look forward to seeing you again really soon Kind regards Tracey Lewis General Manager More 

Portsmouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed last weekend. Had a lovely room with a huge bed and bathroom. Everything was crisp and clean with plenty of complementary toiletries as well. Biggest choice of tea / coffee I have ever seen too. Staff really good and friendly. Try it, you won't be disappointed.

Helpful?
Thank Jonathan149
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Jonathan149 5* stars thank you its always makes me smile to see all those stars filled up Im so glad to hear everything you uncounted was not in any way disappointing I hope we will see you back really soon Kindest Regards Tracey Lewis General Manager More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Easy to find,helpful staff for people arriving very late. Found everything I needed in my room, including a fan. Bed was very comfortable,and the bathroom had a selection of towels and toiletries. Very enjoyable one night stay.

Review collected in partnership with this hotel

Helpful?
Thank G276PVpatriciap
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear G276PVpatriciap Thank you for your review im glad everything was just right and the bed was comfortable so you could get a good night sllep Kindest Regards Tracey Lewis General Manager More 

Uppsala, Sweden
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good starting point for exploring the sights of London. Slightly worse for shopping. Friendly staff, charming house with a nice history, an excellent pub at ground level, adequate wifi, good showers/bathroom and big rooms with all the necessities and a bit extra too. The only bad thing is that there is a lot of construction going on all... More 

Helpful?
1 Thank Keskitalo
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Keskitalo Thank you for your review, I love the word charming. Yes as you stated we are surrounded at the moment by construction but once its all completed Blackfrairs we look amazing Kindest Regards Tracey Lewis General Manager More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I arrived at the Mad Hatter, tired and lacking energy. The welcome I received was outstanding right from the beginning. Coming back from a walk, the receptionist greeted me by name! The cleaner very kindly pretended to understand my dreadful Spanish and told me I spoke her language well. The people in the bar noticed me and complimented me on... More 

Helpful?
Thank elcunningham
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear elcunningham Thank you for such a fantastic review im so happy to hear that everything went just to plan from the moment you stepped in here all tired and lacking energy I will speak to the team and tell them all your wonderful commnets your recommendation is welcomed with thanks Kindest Regards Tracey Lewis General Manager More 

Red Wing
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

An old-school--but modern--hotel located in the heart of London. Easily within walking distance of Blackfriers and Waterloo Stations, also Southwark Tube station, making getting around the city a breeze. The staff was helpful and friendly to a fault, and the pub downstairs had delicious food and incredible beer. (The English breakfast and/or Continental Breakfast buffet is a great bargain at... More 

Review collected in partnership with this hotel

Helpful?
Thank Dan K
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear V1868QHdanileK Thank you so much for a great review 1. the staff friendly - this is fab new and im so glad you felt this was worth mentioning 2. great food and incredible beer - well how can we not its what we pride ourselves on our amazing ales and fresh cooked food Thank you Kindest Regards Tracey Lewis... More 

Loosdrecht
1 review
5 of 5 stars Reviewed 2 weeks ago

First time to stay at this hotel. Chose it for its location, size and history. Clean, spacious rooms. Friendly staff , decent breakfast and interior design gives nice sense of history. Had an enjoyable stay and would stay again.

Review collected in partnership with this hotel

Helpful?
Thank annaN1220TN
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear annaN1220TN 5* wow thank you and im so happy to hear your 1st stay with us was a great one. Here at the Mad Hatter we like to hear you enjoyed the history of the building and seeing all the hats in the bar We look forward to seeing you again really soon Kindest Regards Tracey Lewis General Manager More 

Wirral
1 review
4 of 5 stars Reviewed 2 weeks ago

Good location, good service, good food. The room was comfortable with sufficient desk space to work and it was as quiet as could be expected. Getting a table in the evening was uncertain - this is a good working pub after all.

Review collected in partnership with this hotel

Helpful?
Thank grahamwP3318SR
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear grahamP3318SR Thank you so for much for your recent review. I hope from reading your review you did manage to get a table in the bar, on check in we can always reserve you one for the evening it would be our pleasure Kindest Regards Tracey Lewis General Manager More 

Leicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We chose the hotel because of its location and competitive price. The reception staff were very welcoming and gave us all the details we needed for our stay. The room was clean and spacious. After a good, freshly prepared meal in the bar, we walked the few minutes to the Festival Hall. On our return we settled into the bar... More 

Review collected in partnership with this hotel

Helpful?
Thank Andrew Y
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear Andrew Y Thank you so much for your 5* star review Its so nice to see your comments and especially the ones about the team here. I will make sure they all hear about this. We hope to see you back here really soon Kindest Regards Tracey Lewis General Manager More 

Carlisle
1 review
4 of 5 stars Reviewed 3 weeks ago

Third time at this hotel but not up to the standard of the first two visits. Room clean, comfortable and containing all you need, but minor things like very dim ceiling light and no plug in bathroom sink spoiled it. Tip: Don't use the restaurant. Had cod and chips, almost inedible and you almost need a hammer and chisel to... More 

Review collected in partnership with this hotel

Helpful?
Thank A9760GXjamesd
Mad Hatter H, General Manager at The Mad Hatter Hotel, responded to this review

Dear A9760GXjamesd Im so sorry to read you have a sub standard stay then previous visits Can you please contact me direct on madhattermanager@fullers.co.uk so I can pin point your room and look into the issues I would also like to discuss the food comments as this is the 1st im hearing of any food complaints Kindest Regards Tracey Lewis... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about The Mad Hatter Hotel

Address: 3-7 Stamford Street | South Bank, London SE1 9NY, England
Location: United Kingdom > England > London > London Bridge
Price Range: $133 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mad Hatter Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Mad Hatter London
Hotel Mad Hatter
The Mad Hatter Hotel London, England
Hotel Style:
#257 Romantic Hotel in London
#299 Family Hotel in London
#311 Business Hotel in London
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