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Aloft London Excel

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Traveler (862)
360
Panoramas (20)
Room & Suite (471)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Harbor View
River View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Park Here, Fly There
Hotel deals

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
55Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
2,157Reviews
59Q+A
100Room tips
Traveler rating
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  • 67
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Popular mentions
+1
Stayed here for two nights for a recent convention at the Excel Centre. The beds were very comfortable with decent bed linens. The blinds were good quality black out and darkened the room extremely well. The decor is modern and pleasant. The location is excellent being a few
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Friendly and efficient welcome on arrival, I even managed to check in earlier than expected. The room was ok, comfortable. More attention to detail could have been paid with the housekeeping/maintenance. The phone charger did not work. The plug in the sink had to be removed to
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Response from AloftLondonManager, Duty Manager at Aloft London Excel
Responded 1 week ago
Thank you for taking the time to review our hotel. It is great to hear that you managed to get into the room early, that our check-in was efficient and the bed was comfortable. However, I apologise for the inconveniences that you have encountered. The housekeeping/maintenence issues that you have described is not what we would expect and we will be investigating this further as to why this has happened. We will also be passing your comments to the Food and Beverage Manager about the Breakfast. Again I apologise for these issues and I hope this is an isolated issue and that you choose to stay with us again. Should you need anything do not hesitate to contact me directly on the below email. Ben Hammond dm.aloftlondexcel@alofthotels.com
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All Staff are very welcoming, friendly, caring, happy, helpful, polite. Hotel is extreemly clean and tidy. All the furniture is stylish and very comfy. Best nights sleep on the bed! Rooms are spacious with everything you need, and nothing that you don't. Hairdryer, kettle &
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+1
I stayed at Aloft for the Walker stalker com along with my partner, brother and his partner. Have to say I was very impressed with Aloft- it is a very modern well finished hotel which was a pleasure to stay in. The great thing about the hotel is its location to Excel where the
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My daughter & I stayed there as we were attending a convention in the Excel. The location is perfect - close to the airport & right next door to the Excel. Hotel itself is lovely, clean & comfortable. Our room was great, well laid out, good WiFi, powerful shower, easy to control
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Previous
Do the rooms have a tub and shower or just shower?
The room we were in only had a shower.
1 vote
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Do you allow small dogs to stay?
Yes they do. Even have a dog bed and a water bowl on the lobby.
1 vote
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I used a taxi in rush hour and it cost me £50. Best to use Uber which cost around £20 or the nearby train.
1 vote
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Are there plenty of spaces??
Plenty of parking space at the hotel; however, check for events going on at the time. When I stayed there in July for the Prudential London 100 cycling event, there were some pro teams also staying at the hotel that parked their huge tour buses across most of the spaces limiting it for everyone else.
0 votes
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How is the parking ?
It’s expensive at the hotel but very convenient
1 vote
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12345612
"Room 203.was very quiet whilst we were staying,and breakfast is on the same floor."
"Any floor above room 25 will give you a better view"
"Second floor rooms give easy access to Excel building"
"Make sure you don't bring more than two people in one room!!"
"Good hotel for ExCeL or buiness in london"
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12345620
PRICE RANGE
$96 - $413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft london excel hotel london
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
252
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