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Aloft London Excel

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#237 of 1,070 Hotels in London
Certificate of Excellence
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Aloft London Excel
Aloft London Excel
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1,551 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
Robertsbridge, United Kingdom
Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Not that easy to find from DLR and not that close for City airport. It cost £10 by taxi to get to the airport. Pay extra for diy breakfast! No central bedroom light. Lifts poorly signposted internally. Not much else to say! Not cheap and not cheerful.

Helpful?
Thank JeremyKnott
London, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'm genuinely so impressed with this hotel. It's super modern and everything works so effortlessly. It's as sleek as the W hotel yet without the price tag. The staff has been extremely helpful, welcoming and accommodating from the check-in and right through our stay. The bed is probably one of the most comfortable beds we have ever slept in. I... More 

Helpful?
Thank lylnas
Borders
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I visited due to an event at the Excel Arena which is almost connected to this hotel. The rooms were nice, clean with comfortable beds. However I wanted to use pool etc. The changing rooms are not good which puts you off going into pool. The hotel bar opens at 5pm then closes about midnight. This put me off as... More 

Helpful?
Thank stov69
Suffolk UK
Level Contributor
93 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I sometimes stay at a Docklands hotel for a couple of night before or after a holiday. The prices are very competitive for the standard of the hotels. The downside is that the area is a little barren, but transport links are okay even though it seems to take a while to get into town. This was my first time... More 

Helpful?
Thank nagsSuffolkUK
Bangor, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked this hotel having stayed before and had enjoyed that stay. Unfortunately I became ill just before we left and we're unable to go on holiday. We had booked our holiday through a travel site who were extremely helpful but who advised us to contact the hotel directly. We spoke to staff at the hotel who advised that... More 

Helpful?
Thank Michele B
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Michele! Most importantly, I do hope that you are feeling better and are able to start thinking about that next holiday. It is always disappointing to have to cancel last minute. Great to hear that we were able to help out - we understand that things do happen. Look forward to you having that next holiday and being able... More 

Manchester
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Had a great peaceful stay at the Aloft London Excel. Great choice at breakfast and very modern decor including the rooms which are also very spacious! Easily able to travel there via the Prince Regent DLR stop. For business travellers, there's a free shuttle to Canary Wharf every 15 minutes which is amazing and you avoid all the public transport... More 

Helpful?
Thank na7863
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! Thanks for staying with us and wow! what a great review! Looks like we are exactly what you are looking for to meet your business travel needs! We look forward to having you stay again! Have an easy breezy day Martijn More 

West Yorkshire England
Level Contributor
197 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is situated in somewhat of an isolated area next to the eastern end of Excel, whatever that may be. It overlooks an nondescript non-scenic part of the Thames. There seem to be no nearby shops, pubs or restaurants although the "Prince Regent" station of the Docklands Light Railway is within two or three hundred yards and there is... More 

Helpful?
2 Thank hibees43
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! Great to hear such positive words on the staff and delighted that you had such a good experience in the restaurant. I do apologize that the Aloft design didn't quite meet your needs. We do have a project planned to add additional lighting to our rooms as we do agree that there isn't quite enough. Thank you for... More 

Crieff, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I love the design of this hotel, from the external finish to the details in the rooms. I thought the use of space within my room was excellent. Little details like an opaque glass wall in the shower allowed natural light through from the bedroom. The bed was very comfortable and the room had a long leather bench in front... More 

Helpful?
1 Thank Ronnie N
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Ronnie! Thanks for your stay with us and for sharing your thoughts. Happy that you enjoyed your stay and the Aloft design and feel! A lot of thought went into designing the Aloft rooms and using the space so it is great to see it is noticed and appreciated. Hope to see you again soon! Have an easy breezy... More 

Manchester, United Kingdom
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Overall a very pleasant experience and pretty good value, though I'm aware prices rocket during big conferences. The room was very pleasant and felt spacious, though I'm sure that in part this was down to the layout. Decor was pleasant and the room felt very contemporary. No bath, but has a big shower which was better. Bit disappointed not to... More 

Helpful?
Thank Simon S
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Simon! Thanks for your stay and taking the time to share the feedback! The Design and décor of the hotel is very much the Aloft design and feel and I'm sure you will enjoy all of our Aloft hotels around the world. I will share your feedback about the pizza and the breakfast offerings with our F&B team and... More 

1 of 5 stars Reviewed 1 week ago via mobile

It's nice and all in terms of cleanliness, But the staff are incompetent and rude. They gave 2 couples rooms with twin beds which is idiotic as it is, then stated as we booked with last minute.com they won't do anything for us, and because it was booked 3rd party, double beds aren't given. The twin beds are tiny like... More 

Helpful?
Thank Amandeep M
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $96 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England
Hotel Style:
#164 Romantic Hotel in London
#177 Business Hotel in London
#179 Luxury Hotel in London
#218 Family Hotel in London
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