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Aloft London Excel

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#258 of 1,080 Hotels in London
Certificate of Excellence
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Aloft London Excel
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1,684 Reviews from our TripAdvisor Community

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Showing 1,478: English reviews
Belfast, United Kingdom
Reviewed 2 days ago NEW

Review collected in partnership with Amoma.com
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Helpful?
Thank sandrafE4954YX
Norway
Reviewed 4 days ago NEW

Nice hotel and Room was great, I might have received an upgrade. Hotel is located right next to the Excel centre, but not close to anything else. We arrived late, so restaurant was closed. The bar food was subpar, so be sure to eat before you get there if you arrive late. There is a kiosk in the lobby as...

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Helpful?
Thank Carl Georg T
Chester, United Kingdom
Reviewed 6 days ago NEW

Aloft Hotel Excel To start at the end, we will probably stay here the next time we are working at Excel so the price/ value point is sound at £95 for the cheapest room. Against this, there is the strong feeling that the hotel is chasing pennies. We asked for a sheet as well the duvet and this was just...

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Helpful?
Thank Gooddayahead
Warmington, United Kingdom
Reviewed 6 days ago NEW

This is a different sort of hotel which some would call funky. Its very modern and very relaxing. A good choice if you are visiting Excel. The only downside is the changing room arrangements for the Swimming pool and Sauna. The lockers had no keys, There were not enough changing rooms or towels. A bit disappointing considering how well planned...

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Helpful?
Thank Guy C
Essex, United Kingdom
Reviewed 1 week ago NEWvia mobile

My boyfriend took me here for my birthday and we had the best time! The room is beautiful! Staff are lovely! 100% recommend! There is a pool and steam room available for use and the bar within the hotel is lovely!!

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Helpful?
Thank chelseyjess_xo
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Thanks so much for a stunning review! Love the fact that your boyfriend made a reservation with us for your special day, such a sweet attention! Happy Bday and see you soon @ Aloft Excel. Have an easy day!

Reviewed 1 week ago via mobile

My husband and I just moved to the United Kingdom and wanted to check out London. Loved the hotel, but a little far from the London City Center. There really aren't any attractions near the hotel, but it is next to a DLR station.

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Helpful?
Thank Nakeva T
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there, Thanks for taking the time to grade your stay with us and love the fact that you loved the hotel! Thanks again and see you soon. Have an easy breezy day!

Huntingdon, United Kingdom
Reviewed 1 week ago via mobile

As I had tickets to an event taking place in the London area, I opted to stay overnight in a hotel and this particular establishment was flagged up to me as a suitable yet reasonably-priced choice. Upon arrival, I was pleased to see that although close to City airport, it was far enough away from intrusive noise to be able...

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Helpful?
Thank jjdenton
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Wow Wow Wow! What a great review! Thank you so much for taking the time to describe your experience and the property. I will make sure that I share this feedback with my entire team. Thank you so much, what a great way to start the week for me. See you soon @ Aloft excel! Candice

California
Reviewed 1 week ago

The location is stellar in terms of convenience to the Excel; literally next door. It's also very convenient to catch the DLR into other parts of London. The downside is that there are few restaurant options nearby, so anything requires a train trip, for the most part. The rooms are a little cramped, and the design of the closet /...

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Helpful?
1Thank goaliedad30
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Thanks for your feedback! I am sorry you did not feel there was enough restaurant in the area, I will make sure that our front desk team communicate pro actively on this matter. Our room are at least 24 Sq meters with a closet space; please do not hesitate to reach out to us for an extra coat rack if...

London England
Reviewed 1 week ago

I like this place. It is a level of pretentiousness that I can cope with however it is obviously 'well used' and as such its a shame that only 3 years since my first stay the hotel is starting to show signs of wear and tear. Steam room out of order, carpet fraying, printer not working, pool mood lighting broken....all...

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Helpful?
Thank Pretronas
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello There! I love the fact that you like our hotel and your feedback is precious to me, so thank you so much! The property has been open for 5 years and we started a great soft renovation already (we did all rooms carpet and are finishing up a blind project). Pool lights have been changed completely in December, we...

Reviewed 2 weeks ago

We booked as a family to visit the boat show. We had 2 interconnecting rooms - good size with comfortable beds. The pool, whilst small, is lovely and warm and was a relaxing place to spend an hour, also utilising the sauna. It would have been useful to have showers there as well as the changing rooms - but minor...

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Helpful?
Thank Linda S
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hello there! Thanks for a stunning review, I am very happy to had the pleasure to welcome you @ Aloft Excel. I am glad that you enjoy the pool also; we do have 3 changing rooms at the entrance of the pool, and I will make sure that they are more visible for our next guest. Thanks again and see...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $92 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Aloft London Excel England
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#191 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Aloft London Excel staff and other travelers.
33 questions
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London, England, United Kingdom
glasgow,united kingdom
5 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mirror above dressing table and 2 wine glasses”
 of 5 bubbles sandrafE4954YX, 2 days ago | Read review
“I guess that the river views are better but there is a steep premium for them”
 of 5 bubbles Gooddayahead, 6 days ago | Read review
“Facing the river”
 of 5 bubbles Pretronas, 1 week ago | Read review
“Pick a room towards the front of the hotel as the views are nicer. Towards the sides you will get a view of the car park.”
  • View from our twin bed room, located at the front of the hotel
 of 5 bubbles alittleSumthing, 2 weeks ago | Read review
“Stay in a travel lodge”
 of 5 bubbles 324edwardc, 5 weeks ago | Read review
5 of 5
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