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Aloft London Excel

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1 Eastern Gateway, London E16 1FR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (20)
Room & Suite (364)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft London Excel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#421 of 1,174 hotels in London
Location
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Value
Travelers' Choice
GreenLeaders GreenPartner
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Harbor View
Hotel links
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2259Reviews67Q+A100Room tips
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Popular mentions
MrDannyJennings wrote a review Jul 2021
Cambridge, United Kingdom16 contributions3 helpful votes
Really nice hotel with a nice sized pool. Spacious rooms with a walk in shower and decent views over looking the Thames. Would return again, although consider the 35-45 minute tube journey from central London. Staff were really friendly and helpful. Let down by the bar prices. £19 for two drinks, unhappy!
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Consider the distance to central London. Take your own drink
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Mimi A wrote a review Jul 2021
London, United Kingdom5 contributions6 helpful votes
Spent the weekend of my birthday at this hotel with my friends. The rooms were beautiful and clean. Facilities were on point. Staff that sorted our breakfast were so lively at that time of the morning. They were polite and made us feel special. They didn’t even know wt the occasion was but they were literally there to serve us. Such humility and respect. I can’t fault them. Will recommend this hotel over and over again. No matter the price it’s so worth it
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Date of stay: June 2021Trip type: Traveled with friends
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Lauren W wrote a review Jun 2021
1 contribution
I stayed in this hotel with my boyfriend for our anniversary. We went in the pool twice on both days and both times there were swimming lessons going on taking up Atleast half the pool, therefore wasn’t much room at all for the guests. The sauna and steam room were also out of order, which wasn’t stated when booking. The rooms air con was broken. The temperature in the room was 26.4, was very hot, we both couldn’t sleep throughout the night, we tried to change the temperature to 18c several times. The breakfast was average, quite expensive for what you get as it’s £17.50 for a basic breakfast. The hotel is very clean and staff are nice, however I booked this hotel as it looked amazing, however is very basic, would not book again or recommend for couples.
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Date of stay: June 2021Trip type: Traveled as a couple
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Charlotte wrote a review May 2021
1 contribution2 helpful votes
I booked this hotel for me and my boyfriend to spend a night away from home. The actual building itself was very modern and staff were friendly. However when we got to our room, the facilities were terrible. We had no bath robes, and the TV was awful. We bought a hdmi cable to watch netflix on it as it said that we could in the description, yet after half an hour of watching videos and trying different methods we called reception only for them to tell us that they had turned the hdmi off? And then we logged into bbc i player which was an app provided with the smart TV, which then didn’t work either, it said every single programme was unavailable. The mini fridge was room temperature so the drinks we bought weren’t kept cold and the “bathroom” well you could hear everything the other person was doing! No privacy whatsoever. Furthermore, the lighting was also inconvenient as you have to keep pressing it to get the right light setting.
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Date of stay: April 2021Trip type: Traveled as a couple
Room Tip: don’t have high hopes for the TV and bring your own bathrobes
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2 Helpful votes
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KC wrote a review May 2021
1 contribution
The staff were amazing and had great customer service, the two ladies at the front desk answered all my questions and made my stay very smooth, which can be hard during these times. I would highly recommend a stay here.
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Date of stay: May 2021
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PRICE RANGE
$108 - $510 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft london excel hotel london
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
252
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Frequently Asked Questions about Aloft London Excel
Which popular attractions are close to Aloft London Excel?
Nearby attractions include Brick Lane Music Hall (0.5 miles), Locked In A Room (0.3 miles), and Thames Barrier Park (0.5 miles).
What are some of the property amenities at Aloft London Excel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Aloft London Excel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft London Excel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Aloft London Excel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Aloft London Excel?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Heroica Lounge.
Are there opportunities to exercise at Aloft London Excel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Aloft London Excel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft London Excel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft London Excel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Aloft London Excel?
Many travelers enjoy visiting Tower of London (4.8 miles), Old Royal Naval College (2.5 miles), and Cutty Sark (2.6 miles).