We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Albany Street Regent's Park, Camden, London NW1 3UP England
Lowest prices for your stay
Hotel direct offer!Book now on our website
Booking.com
$209
View deal
Expedia.com
$211
View deal
Melia.com
$176
View deal
Hotels.com$211
Travelocity$211
Trip.com$298
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1704)
Room & Suite (691)
Dining (143)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Read more
Updated 01/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia White House Hotel
Updated 01/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#474 of 1,196 hotels in London
Location
4.5
Cleanliness
4.3
Service
4.2
Value
3.8
Travelers' Choice
The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 3 meeting rooms, a restaurants and bar including a terrace and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Hair dryer
VIP room facilities
Wake-up service / alarm clock
Electric kettle
Show more
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book now on our website

Location

Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
9129Reviews79Q+A100Room tips
Traveler rating
  • 3,862
  • 3,143
  • 1,146
  • 585
  • 393
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
AM B wrote a review Sep 27
1 contribution
I have stayed at the melia white house on a number of occasions over the past 8 years but last night will be my last. The only positive is the location, I work very close by, so its very handy for when i go out with friends in London and I don't have to travel home. Stayed last night as we (myself and my husband) went to Wembley. Firstly check in was very poor, there must have been 8 staff behind check in and only 1 serving a customer. Apparently 3pm is shift change time (seems an odd time to me, when check in is from 3pm!) no apology from the staff when I was eventually served Had a deluxe double room and the room was tiny, couldn't even move around the bed as one corner of it nearly the touched the wall in a very odd triangle shaped room. Window latch didn't close so could her the noise from the traffic. Toilet in a sperate room to bathroom, with no sink in it..No door on the actual bathroom, just frosted glass and a big gap. Wifi didn't reach our room - lights switches very intermittent, sometimes worked when you went to turn them on, other times they didn't. We were room number 141. Toiletries etc very poor for a 4 star hotel Check out was just as poor, i would have complained then but there were only 2 ladies on the desk and another customer was complaining in front of me. I waited 15 minutes, with no acknowledgment from the staff so in the end i just left my card on the side, as i already paid and walked out. The customer infront of me, asked to speak to a manager, who apparently wasn't around! Customer service was shocking! Considering this hotel has had a massive refurbishment over the past few years, its it very disappointing and I will now stay somewhere else when in london. People in my office have said the Holiday Inn that is about a 2 min walk away is much better! i hope to receive some acknowledgement from Melia on this, as they appear only to respond to people who review them 5 out of 5
Read more
Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Chris S wrote a review Aug 2021
London, United Kingdom94 contributions33 helpful votes
+1
Hotel's Favorite
I haven't written a hotel review on here in years, but there is no way I could not document the amazing experience provided by the Melia White House Hotel. From booking to checking out, the hotel staff were very helpful and attentive. I booked the Level Junior Suite for my daughter’s 21st Birthday (rm 699). The Guest Experience manager contacted me to find out what they could provide to make my daughter's B-day wonderful. The room was so beautifully decorated (shout out to Francesco for the lovely mirror art)! Very spacious with a living area, freestanding bath along with shower cubicle. As mentioned in other reviews the hotel is undergoing a refurbishment but this didn’t impact our stay, looking forward to seeing the hotel when it's finished as the accessible areas are well designed. Close to Euston, Warren Street and Great Portland Street underground stations. Overall, the staff made our visit memorable, going above and beyond, so hospitable. My daughter can't stop talking about it and it's been a week since our stay. Will definitely return and highly recommend!
Read more
Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Melia White House, Other at Melia White House Hotel
Responded Aug 31, 2021
Dear Chris S, Thank you so much for taking the time to post a review and to share about your experience with us. We are extremely glad you enjoyed your stay and the overall experience for the occasion of your daughter's birthday. We have shared your comments with the staff and they are very grateful, specially Francesco who had pleasure to decorate the room. We sincerely hope that we have the chance to welcome you again very soon. Amandine Krieger Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JC S wrote a review Sep 23
Chicago56 contributions66 helpful votes
Very nicely located just two Underground stops from Leicester Square, with ample sized rooms and all the expected modern amenities. Yet this hotel like others in which we've stayed in London, suffers from the same problem: there is almost no place to unpack and leave clothing - no bureau, no wardrobe, and only one foldable suitcase rack. As a result, the tourist must live out of a suitcase sitting on the floor. On the other hand, the included breakfast and happy hour (Yes, with alcohol) were very nice.
Read more
Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Melia White House, Other at Melia White House Hotel
Responded 4 days ago
Dear JC S, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent stay. We are very glad you made the most out of our exceptional location and enjoyed our facilities. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need. Kind regards, Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dustypuss wrote a review Sep 19
york UK9 contributions6 helpful votes
In consideration of this Hotels fees- I was not impressed. Our room was mediocre. Ridiculous "transparent " bathroom wall between bedroom and bathroom/shower zone. Bizarre! Cooked breakfast was cold, although there was a nice choice of bread buns. Staff were, in large , very "detached" in manner. Lacked any cosiness or personal charm. Would not return.
Read more
Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Len B wrote a review Sep 18
Estepona, Spain36 contributions14 helpful votes
We recently stayed for 2 nights at the Melia Whitehouse in London. None of the electrical sockets worked in our room, the coffee machine did not work, the kettle did not work and both our phones did not charge. We told reception and went out for the day. On our return there was a note saying they could not repair the fault. We had only returned to get changed as we had theatre tickets booked, no time to pack move floors and unpack, also we had an early flight the next morning. Not an enjoyable experience, very disappointed.
Read more
Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
TEllieG wrote a review Sep 9
Witham, United Kingdom132 contributions75 helpful votes
Best barman in the world… We loved Tom K who looked after us for our evening. He put up with our chattering nonsense and was very patient. Drinks were good. Not too expensive and a good range of drinks to satisfy this bunch of rowdy guests! Definitely worth a gold star for service.
Read more
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MeliaHotelsLondon, Guest Experience Agent at Melia White House Hotel
Responded 1 week ago
Dear TEllieG, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with our staff especially! We are constantly working on providing the very best services for our guests, and we are glad to see that our attempts are appreciated Kind regards, Guest Experience
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LexHarrison01 wrote a review Sep 8
West Sussex22 contributions7 helpful votes
Dreadful service - lazy staff Spent the evening in the bar/restaurant. Staff were inattentive at best, but mostly ignoring customers despite around eight bar staff ratio to around 15-2.0 customers. I sat alone and twice ordered just a pint of Guinness, only having to both times remind staff who were standing around looking at their phones or chatting. Really poor! One young lady was very apologetic once I raised this, and seemed to be the only one who cared.
Read more
Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Keith K wrote a review Sep 8
3 contributions
Having stayed at The Melia White House 50+ times over 20 years, we have witnessed all the difficulties it has encountered; these being common to the London Hospitality sector by events completely out of its control - Covid and Brexit. Despite this, the hotel has striven in the darkest times to provide the best service it possibly can. Sadly many long serving staff have returned to their countries (Brexit) and the hotel has suffered financially (Covid). But some old friends remain - notably Alba (Reservations), Joao (F&B) - and we wish to compliment them on their permanent smiling faces and on going out of their way in making this a home from home experience for us. As regards the new additions, Florin stands out as an incredibly friendly welcoming, professional the guests want to see. The work ethic and enthusiasm is infectious. It is so encouraging to see the effort being made to keep the soul of hotel in the condition we have witnessed over so many years. We look forward to returning to London to meet up with old friends, and in the meantime wish you well - we will be thinking of you!
Read more
Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from MeliaHotelsLondon, Guest Experience Agent at Melia White House Hotel
Responded 1 week ago
Dear keithkS4223FL, Thank you so much for your loyalty to Melia White House for over 20 years! It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. It was a pleasure having you here and we look forward to welcoming you again soon! Kind regards, Guest Experience Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lou wrote a review Sep 5
Derbyshire, United Kingdom319 contributions165 helpful votes
I have stopped here a few times but this time I was so disappointed. They have had a remodel and at first sight it looks lovely. The issue was the the doors closed with an almighty bang so when there are 20 doors on your corridor and people are coming back at all times and then the cleaners start at 6.30 you can imagine the noise. I was going to tell them at reception as I left but they didn’t bother asking me if I enjoyed my stay. Such a shame as all the reviews I’m seeing on here at the moment are people having a terrible experience from a hotel that you pay premium for. Hope you guys sort all the issues out especially the doors!
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Dreamer551687 wrote a review Sep 2
Read, United Kingdom236 contributions164 helpful votes
+1
We stayed in The Regency Suite at the level. I was shocked at the state of the carpets in the hallway they were threadbare did not smell very clean and corridors looked dusty. I had to ask 3 times before got the extra pillow I requested. Most of the staff are pleasant and efficient. I was disappointed that room service ceased at 23:00 as in most 4 star London hotels it is 24 hours. At breakfast I had to request tea and coffee as after 10 minutes no one came to take our order. Lacking attention to detail for the prices they charge. The towels in the suite were not the best quality.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$262 - $394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia white hotel, sol melia london, melia white house london
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross
NUMBER OF ROOMS
582
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Melia White House Hotel
Which popular attractions are close to Melia White House Hotel?
Nearby attractions include Royal College of Physicians (0.07 miles), Royal Institute of British Architects (0.3 miles), and Regent's Park (0.2 miles).
What are some of the property amenities at Melia White House Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Melia White House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Melia White House Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Melia White House Hotel?
Conveniently located restaurants include Coffee, Cake & Kisses, Double J's Cafe, and Taste of India.
Are there opportunities to exercise at Melia White House Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Melia White House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia White House Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Melia White House Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Melia White House Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.7 miles), Tower of London (3.1 miles), and Houses of Parliament (2.0 miles).
Is Melia White House Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.