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The Rubens at the Palace

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#82 of 1,070 Hotels in London
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3,625 Reviews from our TripAdvisor Community

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Showing 3,386: English reviews
Portsmouth, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from a visit to the Rubens - it never disappoints! Particular thanks to Trisha for her help in room selection, lovely spacious, huge bathroom and such a comfortable bed. The staff, as always are so gracious in trying to please, and nothing is too much trouble. Just one very minor gripe, the chef carving at the pre theatre... More 

Helpful?
Thank sandie-113
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Spent two nights at the Rubens. Can't speak highly enough of the first class service we received from every member of staff . Nothing was too much trouble. Although small, the room was very comfortable with effective and welcome air conditioning during the August heatwave. Ideal placed for visiting local tourist spots and Buckingham Palace. Highly recommended.

Helpful?
Thank Diana208
Oxford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

There's an ethos about this group of hotels (Red Carnation) which translates into a generous blend of warmth, hospitality, comfort and aesthetic ambiance. The Rubens is a fine example, a perfect place to find calm and quiet in the very heart of the busy metropolis.

Helpful?
Thank Michael S
United States
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The service was absolutely spectacular and I recommend this to anyone visiting London for a while. Everything was absolutely perfect- the food, the room, and the service! Please put this hotel into consideration because I can guarantee that you will enjoy this experience more than any other!

Helpful?
Thank MattieTraveler
Lincoln, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We chose Rubens because it was the most convenient for Victoria and Buckingham Palace and it exceeded all our expectations. It is by far the best hotel we have stayed at including all the well known ones. From the moment we put our foot on the first step we were treated like royalty. The doorman, receptionist and concierge were charming,... More 

Helpful?
Thank 176martinandann
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you so much for your fantastic review following your stay at the Rubens at the Palace. I am delighted that your stay with us was so wonderful, and to read that we exceeded your expectations! Thank you for compliments about the team, I have shared your feedback with everyone here this afternoon. We look forward to welcoming... More 

Norwich, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have just spent two nights at the Rubens, what a great hotel, very friendly staff and great location, would recommend this hotel for anyone staying in London that wants to visit Buckingham Palace ( 5 min walk) or Westminster. The food in the resturants is excellent and the breakfast plentyfull.

Helpful?
Thank Peter S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am delighted that you chose the Rubens at the Palace to stay for your visit to London. Thank you for your compliments towards the hotel. It is our pleasure to have looked after... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW

My husband and I had an amazing stay at The Rubens. The food was superb, the service was excellent and the atmosphere at the hotel made us feel very welcome and so very well looked after. Big thanks to Paula (receptionist) for going that extra mile to accommodate us. Thanks to the Rubens for making our stay so special. We... More 

Helpful?
Thank Pauline S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace I am delighted that you choose us to stay with us here. I am so proud to lead such a passionate and dedicated team, and really am so happy to know that you felt... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Such a great hotel! Large rooms, kingsize bed, good breakfast, very Nice staff and near Victoria Station. Public transportation is very near and there are Nice restaurants near the hotel. Only 10 minutes by bus to Oxford Street. The High Tea in the hotel was very good!

Helpful?
Thank Sonja S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am thrilled that you had such a wonderful time in our hotel. It is absolutely our pleasure to have looked after you. It is very important to us to receive such lovely comments,... More 

Morpeth, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful experience stopping at the Rubens last Sunday . We booked in early and had to leave our bags with the conceige until the room was ready . The Conceige and his staff were very helpful indeed and no charge - what a lovely surprise. When booking in everything was as planned ,the room upgrade and all... More 

Helpful?
Thank _kevoconnor21
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for sharing your wonderful review and for choosing The Rubens at the Palace. I am delighted that you had a fantastic time with us and to read how much the team and exceeded your expectations, especially Patrick. I am also thrilled to read how much you enjoyed the amenities and facilities. Thank you again for recommending... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights and have many positive things to say about The Rubens. Prime location, impeccable service, beautiful lobby, helpful concierge, good breakfast. Loved the doorman and everyone who worked there. However, I was sorely disappointed with our room, #330. The room was so small that we had to put one of our suitcases in the bathroom! Which... More 

Helpful?
Thank bobalink2
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
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  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Location: United Kingdom > England > London > Westminster
Price Range: $195 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England
Hotel Style:
#26 Family Hotel in London
#34 Green Hotel in London
#64 Romantic Hotel in London
#75 Luxury Hotel in London
#106 Business Hotel in London
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