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The Rubens at the Palace

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#81 of 1,071 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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3,629 Reviews from our TripAdvisor Community

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Showing 3,389: English reviews
Woodstock, Maryland
Level Contributor
284 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed yesterday NEW

Prior to meeting our tour group in London, we decided to book a pre tour stay in the city. We stayed at the Rubens since other tour group members stayed here. This is a very fine hotel in the heart of the city. Even though it's not in our prefered area of Green Park or Mayfair, this hotel matches our... More 

Helpful?
Thank studebhawk
Carlisle, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have just returned home from a weekend stay at the Rubens hotel, the location the staff and breakfast was fantastic. Would defiantly recommend this hotel as a central London place to stay. The staff were extremely helpful and always smiling. Breakfast was a delight from fresh fruits to cereals or proper full English, "delicious" enough said. Thank you to all... More 

Helpful?
1 Thank Christine G
Harrogate, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

A super one night stay with the family to visit the state rooms at Buckingham Palace. We stayed with our two small children and had a double and twin interconnecting room. 1st impression on entering the hotel is the Edwardian charm and opulence, matched by the warm friendly welcome by the staff. The children were delighted to have their own... More 

Helpful?
1 Thank hellyplow
Portsmouth, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a visit to the Rubens - it never disappoints! Particular thanks to Trisha for her help in room selection, lovely spacious, huge bathroom and such a comfortable bed. The staff, as always are so gracious in trying to please, and nothing is too much trouble. Just one very minor gripe, the chef carving at the pre theatre... More 

Helpful?
2 Thank sandie-113
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Spent two nights at the Rubens. Can't speak highly enough of the first class service we received from every member of staff . Nothing was too much trouble. Although small, the room was very comfortable with effective and welcome air conditioning during the August heatwave. Ideal placed for visiting local tourist spots and Buckingham Palace. Highly recommended.

Helpful?
1 Thank Diana208
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, We are all absolutely delighted by your fantastic review. Thank you very much for recommending us, and for mentioning my team as being 'first class'! This is praise indeed, and we are all thrilled. I am very pleased that we could be the perfect home for you whilst exploring London, and that you could enjoy a very special... More 

Oxford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

There's an ethos about this group of hotels (Red Carnation) which translates into a generous blend of warmth, hospitality, comfort and aesthetic ambiance. The Rubens is a fine example, a perfect place to find calm and quiet in the very heart of the busy metropolis.

Helpful?
1 Thank Michael S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you so very much for leaving such a kind review of your stay. It is wonderful to read that you felt your visit was comfortable, and that could be an oasis of calm in the busy city for you! I hope that we will have the opportunity to welcome you back again very soon. Warm Regards, Malcolm... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The service was absolutely spectacular and I recommend this to anyone visiting London for a while. Everything was absolutely perfect- the food, the room, and the service! Please put this hotel into consideration because I can guarantee that you will enjoy this experience more than any other!

Helpful?
1 Thank MattieTraveler
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to post such a wonderful review. We are very grateful for your kind words and for recommending the Hotel. It is great to know that you found your stay to be spectacular, and that we excelled in all aspects of your visit! We hope to have the chance to welcome you back... More 

Lincoln, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We chose Rubens because it was the most convenient for Victoria and Buckingham Palace and it exceeded all our expectations. It is by far the best hotel we have stayed at including all the well known ones. From the moment we put our foot on the first step we were treated like royalty. The doorman, receptionist and concierge were charming,... More 

Helpful?
1 Thank 176martinandann
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you so much for your fantastic review following your stay at the Rubens at the Palace. I am delighted that your stay with us was so wonderful, and to read that we exceeded your expectations! Thank you for compliments about the team, I have shared your feedback with everyone here this afternoon. We look forward to welcoming... More 

Norwich, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have just spent two nights at the Rubens, what a great hotel, very friendly staff and great location, would recommend this hotel for anyone staying in London that wants to visit Buckingham Palace ( 5 min walk) or Westminster. The food in the resturants is excellent and the breakfast plentyfull.

Helpful?
1 Thank Peter S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am delighted that you chose the Rubens at the Palace to stay for your visit to London. Thank you for your compliments towards the hotel. It is our pleasure to have looked after... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I had an amazing stay at The Rubens. The food was superb, the service was excellent and the atmosphere at the hotel made us feel very welcome and so very well looked after. Big thanks to Paula (receptionist) for going that extra mile to accommodate us. Thanks to the Rubens for making our stay so special. We... More 

Helpful?
Thank Pauline S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace I am delighted that you choose us to stay with us here. I am so proud to lead such a passionate and dedicated team, and really am so happy to know that you felt... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Location: United Kingdom > England > London > Westminster
Price Range: $193 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England
Hotel Style:
#26 Family Hotel in London
#34 Green Hotel in London
#64 Romantic Hotel in London
#74 Luxury Hotel in London
#106 Business Hotel in London
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