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The Rubens at the Palace

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#82 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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3,617 Reviews from our TripAdvisor Community

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Showing 3,379: English reviews
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for 3 nights and have many positive things to say about The Rubens. Prime location, impeccable service, beautiful lobby, helpful concierge, good breakfast. Loved the doorman and everyone who worked there. However, I was sorely disappointed with our room, #330. The room was so small that we had to put one of our suitcases in the bathroom! Which... More 

Helpful?
Thank bobalink2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Took my mother here for her 60th as I brought her a voucher for her birthday, from ordering the voucher to actually doing the afternoon tea I couldn't fault the service. The staff were really helpful and welcoming , they made sure you had everything you needed . It's a lovely hotel and would definitely go back .

Helpful?
1 Thank Lisamryan
united kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

we spent two nights at the Reuben's in August. the room facilities were great. very comfortable bed. very large bath and lots of hot water. our room was back of hotel, no view really but not a problem as we were out and about. good selection of times for meals and breakfast. breakfast was lovely and all the waiting staff... More 

Helpful?
1 Thank angiec999
Belvidere
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Location was 5 minutes from Buckingham Palace & 5 minutes from the Victoria Station Underground. The hotel had a special birthday treat for my grandson when we arrived. Room, bathroom & staff were all excellent! I would stay there again with no hesitation.

Helpful?
1 Thank Melody B
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to review your experience and share this online with other travelers. I am so pleased to read that we could make the visit so special for you and your grandson. It is lovely to know that you would choose to stay again without hesitation, and we look forward to welcoming... More 

Lund, Sweden
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

First when we came to the hotel, we got a minimal king size room. I went with a friend of mine and we wanted twin beds. However, when talking with the reception, they asked us to wait a while when they were going to separate the beds in the room. We said it was going to be problems with that... More 

Helpful?
Thank Anna K
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, I appreciate you leaving such wonderful feedback for us online. I am thrilled to read that my team could take such good care of you and your friend. I know that Justina will be absolutely delighted to have been personally mentioned. Thank you. We are very grateful for you taking the time to post such a wonderful review,... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Loved our stay at the rubens. Polite, friendly and helpful staff. Excellent position just a 3 minute walk to Buckingham palace. Gorgeous breakfast and traditional English decor. We would definitely stay again

Helpful?
Thank crusechester
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for leaving such a lovely review of your stay with us. I am so pleased that you enjoyed your time at the Hotel and found my team to be polite, friendly and helpful. It is great to see that you could also benefit from our close proximity to Buckingham Palace. I hope that we... More 

Llanelli
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and I are regulars here now and our stays never disappoint! From Dave the doorman who knows anything that is worth knowing about the best places to visit, to Paula who is a fountain of knowledge for the BFG dream jars, Rene whose enthusiasm was infectious and of course Marta who does everything to make sure your stay... More 

Helpful?
1 Thank roe184
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for leaving us such a wonderful review. I am so pleased to read that you enjoyed your experience with us, and fell very much part of the family! I know that Dave, Reni, Paula and Marta will all be thrilled to have been mentioned. Thank you. It is great to see that you especially continue to... More 

Virginia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at The Rubens for 3 nights during my solo trip to Europe to celebrate my birthday. The hotel located next to Buckingham Palace, to be precise next to the Royal Mews. Great location. I love to walk when I travel and I did walk from the hotel to just about everywhere you want to see in London, Big... More 

Helpful?
Thank Anita S
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for your kind review. I am delighted that you enjoyed your stay with us, and so pleased we could make it a very special birthday celebration for you. It’s fantastic to read that you found the Hotel to be in an ideal location- being opposite the Palace, we are indeed very fortunate! I am... More 

Yorkshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just returned from pure luxury at the Rubens ,from walking in to leaving the staff are 1st class and so helpful .the location and rooms and the food are also 1st class nothing is to much trouble will definatly be booking again

Helpful?
Thank kayedson
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to post a review online. I am delighted that you enjoyed your visit and that you felt my team to be first class. It is brilliant that we could proactively assist you and that you would subsequently select the Hotel in the future. I hope that we will have the... More 

Tenerife, Spain
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent three nights at the Rubens At The Palace, a first for my friend. I had stayed there many years ago, and hoped it would be as good as I remembered, actually, it was better. From our arrival, each member of staff we encountered was friendly, helpful, and always had a smile. Our room was lovely, but because we... More 

Helpful?
Thank PHT-Ten
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to leave a lovely review of your 3 night stay with us. I am delighted to read that we exceeded your expectations on your return visit and found our breakfast to be excellent. It is brilliant to hear that you will choose to stay at the Hotel again when you... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Location: United Kingdom > England > London > Westminster
Price Range: $194 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
The Rubens At The Palace London, England
Hotel Style:
#26 Family Hotel in London
#34 Green Hotel in London
#64 Romantic Hotel in London
#74 Luxury Hotel in London
#106 Business Hotel in London
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