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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,087 Reviews from our TripAdvisor Community

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Showing 983: English reviews
Exeter, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We spent 3 nights over a weekend here. The riverside location is attractive but potentially inconvenient; however there is a frequent ferry, free of charge for hotel guests, to Canary Wharf as well as a frequent public bus service (C10) to the Tube at Canada Water. On arrival the trainee receptionist failed to offer two room keycards, failed to advise... More 

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Thank 186254Peter
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

A few weeks ago we chose to stay at the Doubletree by Hilton Docklands Riverside as my nephew was familiar with the location having stayed here in the past before they had their refurb. He highly recommended the place and we decided to use this hotel as a lay over as we had to be in the city for the... More 

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Thank John B
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

By the river Thames, this hotel is a bit out of the way and there are no shops to nip to to get any supplies. The cookie given on arrival is delicious, could do with more of those. Rooms are small and bathrooms tiny. TV reception in my room was appalling so it was unwatchable. There is a small coffee... More 

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Thank t0rt0ise
Athens, Greece
1 review
5 of 5 stars Reviewed 3 days ago NEW

Business travel in London, sept 2016, nice stay in comfortable room, very clean, nice breakfast, for 5 days. A big problem was the very bad quality of WiFi at room, almost like not existing, hope that next

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ioannac857
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

When we arrived our intial view was a favorable one, location wasnt bad short (free) ferry ride put you in the heart of docklands and a short ferry ride from there and you were in the heart of the city, hotel looked clean and modern with terrace over looking the thames for food and drink. Price with breakfast for 5... More 

Helpful?
1 Thank Ianleitch
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The good- The room is airy and spacious and clean. Warm cookies on arrival. Elevator to your floor. 30mins driving to the centre of London. Good selection at breakfast but quality wise not the best. Made to order omelettes were delicious though. Avoid the scrambled egg. Nice views of the Thames and on sight restaurant and bar. The best bed... More 

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Thank Jackie H
Essez
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, friendly staff, spotlessly clean room. Great breakfast, beautiful views of London. The ferry across to Canary Wharf was also an added bonus. I would definately recommend this hotel for anyone wanting to stay in London.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 326mirandab
Hong Kong, China
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Rookie error led me to spend three nights at the same place that my business meeting was being held at. Proximity to Canary Wharf was key. Clean and convenient to Canary Wharf - functional and minimalist. So no complaints really. Short ferry ride to the metropolis of CW - as promised in the brochure. Breakfast was surprisingly good - uncomplicated... More 

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Thank FF355
Frankfurt, Germany
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was pleasantly surprised by this one. Originally put off by the fact that it was on the other side of the river but the hotel ferry is super quick and runs regularly. (I spent my days in Canary Wharf). Typical Double Tree standards - friendly and helpful staff. The hotel building is old but inside has been refurbished well. Hotel... More 

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Thank Gideon F
Concord, New Hampshire
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

the customer service was awful BUYER beware I booked the hotel but had to change plans last minute, despite a 5 week advance notice they did not refund or credit my purchase, I had to pay the full amount Absolutely no help from the customer service, just a standard blanket statement. Worse, they rented the room out as well, so... More 

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1 Thank Cabota
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback regarding your recent booking at Doubletree by Hilton London Docklands. We are very sorry to hear that your where unsatisfied with the information provided regarding your booking. I believe that the hotel management team have contacted you so discuss with you further. Please do contact me directly for any further... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Columbia
Columbia
Cuisines: European, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $137 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
DoubleTree By Hilton Hotel London - Docklands Riverside England
Hotel Style:
#270 Luxury Hotel in London
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