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Stayed here for the first time on business and commuted over to the office using the ferry. First the positives the ferry was great and worked like clockwork. That’s pretty much it.
When I walked in to check in there were 3 staff all talking...More
We stayed here for our anniversary and booked a room with a balcony. Staff very helpful, friendly, attentive. Breakfast buffet was quite good, large selection, nice view as you ate. Rooms are good, clean. Property Is in residential neighborhood and 20-25 mins from central London....More
2 Thank kpkphx
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded November 7, 2017
I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest...More
Stayed her with my wife for four nights. From Heathrow it is very easy to get to the hotel with public transport system. From Canary Wharf you can take the ferry directly to the hotel which runs frequently. Check-in was very nice and welcoming. Miriam...More
We loved this hotel. Very smart, lovely staff, and a warm cookie from reception! Room was massive. We had an executive king room. Which meant we were able to take full advantage of the executive lounge. One shortcoming being that drinks are only served 6-8pm....More
The room, the cheapest queen size room, was large enough for two people with a large balcony which served as our refrigerator since it was winter outside and there was no mini-bar. All in all, the room was a no frills kind of room and...More
Thank Martin I
Response from Nicole B, on behalf of the staff at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 2 days ago
Thank you for the comments provided.
We are glad to read that you enjoyed your stay with us and we are thrilled about the nice comments in regards to our breakfast service and cleanliness.
We sincerely apologize for the disappointment in regards to...More