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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,573 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
Start your review of DoubleTree by Hilton Hotel London - Docklands Riverside
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Reviewed 2 days ago NEWvia mobile

Great rooms, a really good size, lovely views, excellent breakfast too! Staff were really helpful and the waterbus was a fun way to get to the hotel. Clean, tidy and very fresh for a London break, well worth the tube trip.

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Thank Deborah G
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

Oh how I wished I had found this earlier. The number of nights I have spent sat in Travelodges and Premier Inns whilst at events in London when I could have spent the time at this hotel. On arrival via river boat, I was made welcome by the staff; as a number of other people were checking in at the...

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1Thank Kevin W
About Hotel's Favorite Review
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your amazing comments. We are delighted to hear that your stay with us was an enjoyable one. I look forward to welcoming you back about in the not too distant future. Kind regards

Colombo District, Sri Lanka
Reviewed 2 days ago NEW

Well situated hotel, we had a suite facing the river, excellent. The breakfast is fantastic-- the best! and the well trained Staff marvelous, not obtrusive but genuinely friendly, one can see that they enjoy working there, very decent.

Review collected in partnership with DoubleTree by Hilton
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Thank zurich52
United Kingdom
Reviewed 2 days ago NEW

Booked by Groupon a good deal on an afternoon tea for two at this hotel. Didnt realise we had to get a ferry across (free) but this was great. Taken in a bit cattle style for the tea. Bit mean portions of sandwiches (but hey ho was cheap) but the bottomless Prosecco (or rather Cava) was definitely bottomless - it...

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Thank 411kitty2011
Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Pleasant staff??! Where!? Check in took forever as simply no staff. Breakfast staff attitude was poor and acted as if they had better things to do than help you, food cold.. interrupted by a fire alarm (not their fault) spent half an hour in adjacent park freezing cold. Room tiny and window did not open wider than an inch. Very...

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Thank meganhtn
Reviewed 3 days ago NEWvia mobile

Great hotel to stay and situated in a very clam and relaxing place which is hard to find in london. Hotel has a lot to offer . Staff is very friendly and caring specially breakfast staff is amazing they treat you like their own family. Specially SANDRA she is such a lovely lady she will make your breakfast even special...

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1Thank Usama a
Birmingham, United Kingdom
Reviewed 4 days ago NEW

Just left after 2 nights 3 days stay, had a brilliant experience from the moment we arrived to leaving. Free upgrade to a river view room as it was our wedding anniversary and my wife's birthday also during our stay. Lovely to arrive back late to our room and find a bottle of wine on ice a Happy birthday desert...

Review collected in partnership with DoubleTree by Hilton
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Thank 312graemel
Sunderland, United Kingdom
Reviewed 5 days ago NEW

This hotel and its staff were amazing the restaurant on site was beautiful and again the staff were amazing with my family. I felt at ease as the atmosphere was lovely and all of our needs were catered for.

Review collected in partnership with DoubleTree by Hilton
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Thank jadoremoi
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing DoubleTree By Hilton Docklands for your most recent stay in London. We are delighted to read such lovely comments. I do hope we have the pleasure of welcoming you back in the very near future. Kind Regards, Amie

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

We spent ages wandering around Canary Wharf trying to find our way to the Pier but there are so many roadworks it was a nightmare - the easiest way to get there is definitely by using the Thames Clipper - it would have saved us ages!! The hotel itself is lovely - rooms are comfortable with everything we could possibly...

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Thank Magsy7
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear that your overall time spent at our hotel as an enjoyable one. We are disappointed to hear that the location of our hotel was not to your liking, and do hope this will not stop you for staying with us once again. Please do let...

Preston
Reviewed 5 days ago NEW

Stayed here for many years and would not stay anywhere else. Lovely position overlooking the Thames with a complimentary ferry across to Canary Wharf where you will find the nearest tube station and all the shops and restaurants. Easy to catch the London Clipper into London which takes about half an hour. Did not eat or drink here as quite...

Review collected in partnership with DoubleTree by Hilton
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Thank Hazel F
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your lovely comments. We are delighted to hear that we are your preferred choice when staying in London. I will of course share your lovely feedback with the team as I know they will be delighted. We look forward to welcoming you back for another enjoyable stay. Kind Regards AMie

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $133 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
DoubleTree By Hilton Hotel London - Docklands Riverside England
Hotel Style:
#263 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a river view.”
Y4506UQpeterw, 5 days ago | Read review
“It's a low rise hotel and any room overlooking the river would, I imagine, be good.”
242myram, 1 week ago | Read review
“Room 202 no window only small French doors leading onto a balcony anybody could access. No access to mirror near plug.”
CoralieS609, 2 weeks ago | Read review
“All the rooms on the website look good really but check out square footage versus price when deciding that is my tip!”
972katecc, 2 weeks ago | Read review
“check the comparison sites for the best rates, the hotel is very quiet”
Webster4, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question