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All reviewsgreat locationqueens gateroyal albert hallnatural history museumgloucester roadhyde parklovely hotelshort walkpiccadilly lineeasy accesstube stationrooms are smallkensingtonconciergeharrodschelseaheathrow
I'm currently staying here for one night and the room is abysmal. They didn't inform me that the hotel is being renovated; the aircon doesn't work (and it's stifling hot in the room so I have to keep the windows open and it's really noisy),...More
Went to the Beach Boys concert just up the road at the Royal Albert Hall and did an overnight here. Got a bit of a shock to arrive and find the front of the building covered in scaffolding but whatever work was going on was...More
Thank John E
Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded May 24, 2017
Thank you for staying at Doubletree by Hilton London Kensington. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share with feedback with us and other valuable guests. Thanks also for your comments regarding...More
It pains me as a Hilton diamond member to write this. Especially as this hotel nearly sorted itself out.
Check in on Monday - got in lift which was broken. No one told me of course. So go there 3rd floor walk down stairs and...More
I booked this hotel due to location. We had arrived very early from Liverpool and went straight to the hotel. I had choosen our room via the hotels app. Our choosen room wasn't ready but the same room was along the corridor. Great. Checked in...More
Expensive, construction, no temperature control, TINY ROOMS! Kept tripping over the step up in the room to get to the closet. The room was SO HOT although it was only 50 degrees outside. I was told that the AC wasn't operational and that I could...More
Response from Dragos-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel London - KensingtonResponded yesterday
We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the malfunctioning HV/AC. We’ve reported the problem to our maintenance team. We appreciate the opportunity to...More
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.