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Novotel London Tower Bridge

Travelers' Choice award winner
#238 of 1,072 Hotels in London
GreenLeadersSilver level
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2,458 Reviews from our TripAdvisor Community

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Showing 1,367: English reviews
Austin Texas
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed June 9, 2011

I researched a lot before booking this hotel and I was not disappointed. It provided me with everything I had expected for. A clean and modern hotel with a huge breakfast area. It is right next to the Tower of London and a few steps from Tower Hill tube station. Getting around London was really easy. Good eating places around... More 

Helpful?
7 Thank Nils_KR
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor. I was very happy to read that you enjoyed your stay with us and found the hotel, clean, modern and convenient for you while you enjoyed the sights London has to offer. We look forward to welcoming you and your family back to the hotel soon.... More 

York, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 7, 2011

A very functional hotel with nothing really to write home about. The staff are very efficient and friendly. Food bland. Gym small. You won't have a bad time, you just won't remember it.

Helpful?
1 Thank NZE5364
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to share your experiences online. I was disappointed to read that the hotel did not meet with your expectations and you did not enjoy the bright modern space of the lobby or the decor and ambience of our F&B outlets. I was very happy to read your comments regarding the staff, again... More 

Cork, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 18, 2011

Lovely hotel on a quiet street. Extremely pleasant & helpful staff - very efficient in helping with all queries, check in/out very quick - they kept our bags on our last day while we explored the city further before catching our evening flight - free internet & printing. Bedroom was lovely - very clean, nicely decorated, perfect size {website pictures... More 

Helpful?
4 Thank AnnsAdvice
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your review on Tripadvisor. We greatly appreciate the very positive feedback regarding the effort staff put in to making your stay a pleasant one and that you enjoyed the overall comfort and decoration of your room. We look forward to welcoming you and your partner back to the hotel soon.... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 8, 2011

great location, transport via tube or rail is so easy, great room with a fantastic view and plenty of space for a small child, friendly staff willing to help and book tourist activities and give general support to best places to go and directions Would be great to have wifi Included in room rate.

Helpful?
2 Thank A TripAdvisor Member
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor. I appreciated your comments regarding the quality of the room and view and especially the level of service received from the staff. I will be sure to share your feedback with them. We look forward to welcoming you and your family back to the hotel soon.... More 

Welwyn, United Kingdom
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 6, 2011

I stayed at the hotel in March 2011. Check in was quick and efficient. The room was a decent size and had been recently modernised. My room was on the first floor at the front but as this side of the hotel was on a side street is was fairly quiet. I did not eat in the restaurant but had... More 

Helpful?
2 Thank AndrewJH16
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest. Thank you for taking the time to post your review online. I was very happy to read you enjoyed your breakfast and appreciated the brand new room type launched on our first floor, now also available on the 2nd. We look forward to welcoming you back to the hotel soon. Kindest regards, Dominic Sauls, Operations Manager More 

Split, Croatia
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 5, 2011

Really nice hotel, as allways. a bit too expensive for the experiance. Location is ok if You like traveling by the tube, as Tower Hill station is just by the hotel (but it was closed for days we were there, and buses and taxis drive for ages...)

Helpful?
1 Thank klinika
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your feedback online. At present there is a lot of engineering works on the underground and roads in preparation for the Olympics and there is not much of an advanced warning. I would like to emphasise that we do operate a concierge service from our reception, who are more than... More 

Broadstairs, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 4, 2011

Friendly staff, excellent location, and very nice rooms. we were upgraded to an executive room on arrival, during check in my child was given a soft toy. Breakfast was reasonable choice and variety, and the staff handled the load very well, the only downside is that the smell from the kitchen during breakfast is very prominent in the restaurant.

Helpful?
1 Thank MZQ
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor. I was very happy to read your feedback on the service provided throughout your stay and your comments regarding the breakfast. This will be closely monitored to ensure this does not become an issue. Once again many thanks and we look forward to welcoming you back... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 3, 2011

The staff was very frendly. Breakfast was not as good as in other Novotels like in Paris, Munich or Berlin. The choise of bread was limited. The tea was much better as the Coffee was. The room was nice. Same as in other Novotels. Although we had a flat screen TV, the quality was not so good. It seems the... More 

Helpful?
1 Thank A TripAdvisor Member
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to share your experience online. I have noted your comments regarding the breakfast and the TV set and I am pleased that overall you enjoyed your stay with us. We look forward to welcoming you back to the hotel soon. Kindest regards, Dominic Sauls, Operations Manager More 

The Netherlands
Level Contributor
181 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed May 3, 2011

It is a nice hotel, but not great. The pro's: Close to the Tower of London and the Tower Bridge. The hotel is modern and clean. The beds are of good quality. The con's: Expensive; small rooms; waiting lines for breakfast; street noise of construction sites. Getting to the center of London takes approx. 20 mins. In our case the... More 

Helpful?
1 Thank jvdv
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your comments online. I was disappointed to read that we were not able to meet your expectations. I was surprised to read your comment regarding the size of the rooms as we pride ourselves on having some of the largest rooms in London, 25 squared meters compared to the London... More 

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Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Garden Brasserie Restaurant
The Garden Brasserie Restaurant
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 

Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Location: United Kingdom > England > London > City of London , London Bridge
Price Range: $186 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Novotel London Tower Bridge England
Hotel Style:
#23 Green Hotel in London
#156 Family Hotel in London
#181 Luxury Hotel in London
#236 Business Hotel in London
#255 Romantic Hotel in London
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