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Novotel London Tower Bridge

10 Pepys Street, London EC3N 2NR England
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Traveler (620)
Room & Suite (290)
Dining (51)

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Sauna
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Italian and 1 more
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
233Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Neighborhood
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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3,448Reviews62Q+A100Room tips
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Popular mentions
Haven’t stayed for years so was surprised finding the rooms upgraded. Clean room with good aircon. The bed was comfortable and the shower a decent size. It’s weird having the sink in the bedroom but it worked and made the room bigger. Frankly good value for The City. Wasn’t sure about the checkin desk though. Bit too trendy and casual for a hotel like this. Ok for a boutique place but the queue was too long. I’d go back again.
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Response from Matthieu_Girodet, Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear PeterJHEdge, Thank you for your review and feedback which is gratefully received. I'm pleased you have returned to us after few years and you enjoyed your stay and hope we can have the pleasure of welcoming you back again soon Kind Regards, Matthieu Girodet Operations Manager
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+1
The staff were wonderful and always helpful. A great location right near the Tower Bridge and Tower of London. It is also less than 50m from both Tower Hill tube & Fenchurch Rail stations. The rooms were a good size and always clean. The breakfast was excellent and again, the staff were very friendly.
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Response from Matthieu_Girodet, Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear BaznTan, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience with us and hope we can welcome you back again soon to the Novotel Tower Bridge. Kind Regards, Matthieu Girodet Operations Manager
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Open space reception but not very welcoming after all. We checked-in with the feeling we were a credit card to swipe: 100GBP were blocked without reasonable explanation. No information was given on WiFi or Fitness. Welcome drink is cheap house wine at 5£. We never saw the bath mats we asked for five times as the Italian shower is slippery. No cappuccino is served after 11pm!
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Review collected in partnership with Accorhotels.com
Response from Matthieu_Girodet, Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear Danielbroennimann, Thank you for your review and feedback which is gratefully received. Please accept my apologies for the experience you encountered please be assured I will follow this up with the team to understand what occurred here and put in place actions to prevent this happening again for our future guests. I hope you will return in the future to give us the chance to serve you better. Matthieu Girodet Operations Manager
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Spent 3 nights in London at Novotel Tower Bridge with my husband and young daughter. What a lovely hotel, cannot fault anything. New, clean and modern. Lovely restaurant/bar. Bright open plan lobby with children's activities. I was pleasantly surprised to find the room was a standard hotel size, I expected it to be smaller for London. Nice comfortable bed, good size sofa bed for our daughter. Fabulous bathroom, very modern. Air conditioning was very welcome during the London heat wave! Iron and safe and hairdryer in the room. Food was very good, we had breakfast included, and there was with plenty of choice. We had lunch in the bar the afternoon we arrived and again the food was very good. Good vegetarian choice for both breakfast and bar food. There is also 24 hr room service. The hotel is a minute's walk to Tower Hill tube station on the Circle line. The Tower of London is only a short walk away and our room had a view of the Tower and Tower bridge. It was the first time we stayed in this area of London and it felt very safe and was quiet at night. Would highly recommend Novotel Tower Bridge.
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Response from Matthieu_Girodet, Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear ellie35, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay with us and you enjoyed our Keepers Bar & Kitchen. We hope we can welcome you back again soon to the Novotel Tower Bridge. Kind Regards, Matthieu Girodet Operations Manager
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Fantastic breakfast Good service Better then average room relatively clean, with moderately comfortable bed. 2 out of 3 electrical outlets did not work properly, when told the staff they said they would fix it, and never did. Over all fantastic stay and would go back when in London again.
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Response from davidhayden, General Manager at Novotel London Tower Bridge
Responded 2 weeks ago
Dear HonesttravellerAlex, Thank you for your review and feedback which is gratefully received. We are delighted you had a fantastic stay with us, please be assured we will follow up on the electrical outlets you highlight and I apologise that this was not resolved during your stay with us. We hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager
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PRICE RANGE
$182 - $387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london tower bridge hotel london, novotel london hotel bridge, london novotel, novotel tower bridge
LOCATION
United KingdomEnglandLondonLondon Bridge / City of London
NUMBER OF ROOMS
203
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