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Novotel London Tower Bridge

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10 Pepys Street, London EC3N 2NR England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (651)
Room & Suite (329)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#310 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.
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Room & Suite (329)329
Full view
Property amenities
Street parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Banquet room
24-hour security
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Snack bar
Meeting rooms
Baggage storage
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, Italian and 1 more
3,570Reviews69Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Mika3la wrote a review Oct 2020
Cambridge, United Kingdom14 contributions13 helpful votes
I was not quite sure what to expect for a mid-global pandemic stay. I found that the hotel was spotlessly clean, and the WhatsApp request system worked really well - the staff were attentive and went the extra mile to ensure that guests had a good stay. Very impressed and would stay again.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 3 weeks ago
Dear Mika3la, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay at the hotel and were impressed with our service and cleanliness. We hope to be able to have the pleasure of welcoming you back to Novotel Tower Bridge in the near future. Kind Regards, David Hayden General Manager
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Gus P wrote a review Jan 2020
Sao Paulo, SP124 contributions33 helpful votes
Hotel's Favorite
This hotel was an excellent choice. The place is located in a good neighborhood, near of the subway station and the beautiful Tower Bridge. The rooms are clean and spacious. The breakfast had good and tasty options and we had a wonderful time there. I wanna thanks to the crew for that time.
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Date of stay: January 2020Trip type: Traveled with family
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Response from Guus_Egberink, General Manager at Novotel London Tower Bridge
Responded Jan 20, 2020
Dear Gustavo P, Thank you for your review and feedback which is gratefully received. We are delighted you had an awesome stay with us and we hope to be able to welcome you back again soon. Kind Regards, David Hayden General Manager
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golfwidow53 wrote a review Oct 2020
buckie149 contributions91 helpful votes
Just returned from a 4 night stay at this hotel and cannot fault it in any way. The location is fantastic, literally minutes away from the Tower of London and right next to Tower Hill tube station. The Docklands light railway is just around the corner. The room we were allocated was clean, comfortable and spacious (503). The room was also warm and had a good shower. (Remember to request a shower mat from reception). The staff were without exception friendly and very professional and I must mention the young waiter/barman who was on duty whilst we were there, he was very polite and eager to provide good customer service. (sorry I didn't get his name). We will definitely return to this hotel on our next visit to the great city of London. Thanks to all the staff , your doing a great job !
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 3 weeks ago
Dear golfwidow53, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your recent stay with us and I will be pleased to share your feedback with the team who I know have worked incredibly hard to ensure we don't only operate safely during the pandemic but that we still focus on providing great customer services and experiences. We hope to be able to welcome you back again soon. Kind Regards, David Hayden General Manager
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KentishLass wrote a review Oct 2020
Doncaster, United Kingdom3 contributions4 helpful votes
Great value for money room clean. Bathroom was in the room which was a little weird for me. There was some confusion over breakfast as I was assured they could cater for Gluten Free yet the staff at breakfast initially said they couldn’t but then 10 minutes later said they could! I felt safe in the hotel.
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Date of stay: October 2020Trip type: Traveled solo
1 Helpful vote
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 3 weeks ago
Dear Kentishlass8, Thank you for your review and feedback which is gratefully received. We are delighted you had a good stay and felt safe with us in the hotel, we hope to be able to welcome you back again soon. Please accept my apologies for the confusion over breakfast we have discussed this as a team to ensure everyone is aware of this option. Kind Regards, David
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Matty A wrote a review Sep 2020
1 contribution2 helpful votes
We stayed here for just one Saturday night in September 2020 as a weekend away in London. I cannot compliment this hotel enough. Before we arrived I told the hotel that it was my fiancées birthday so please could we have the best room possible. Not only did they upgrade us free of charge but they also sent two complimentary glasses of prosecco to our room soon after we arrived. The hotel is so clean and even smells amazing in the reception area. This fragrance can even be smelt along the street before you go inside! All the staff are so nice and friendly, the check in process is so quick and efficient and as for the room itself it was so modern and luxurious that our only complaint is that we could only stay for one night. Fabulous hotel and one of the best we have ever stayed in. Thank you Novotel London Tower Bridge.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded Sep 30, 2020
Dear MattyA1979, Thank you for taking the time to provide us with a review this is greatly appreciated. We were delighted to be able to make you feel welcome and do a little extra touch for the birthday. We have only just reopened after nearly 6 months of opening so it is good to read we are on the right path again. We hope to be able to welcome you back again soon. Kind Regards, David Hayden General Manager
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Previous
PRICE RANGE
$152 - $397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london tower bridge hotel london, novotel london hotel bridge, london novotel, novotel tower bridge
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
203
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Frequently Asked Questions about Novotel London Tower Bridge
Which popular attractions are close to Novotel London Tower Bridge?
Nearby attractions include Tower of London (0.2 miles), Sky Garden (0.3 miles), and Ceremony of the Keys (0.1 miles).
What are some of the property amenities at Novotel London Tower Bridge?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Novotel London Tower Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel London Tower Bridge?
Yes, street parking is available to guests.
What are some restaurants close to Novotel London Tower Bridge?
Conveniently located restaurants include Blacklock City, Balls Brothers Minster Court, and La Dame de Pic London.
Are there opportunities to exercise at Novotel London Tower Bridge?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Novotel London Tower Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Tower Bridge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel London Tower Bridge?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Novotel London Tower Bridge?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (0.2 miles), and Houses of Parliament (2.2 miles).
Does Novotel London Tower Bridge have any great views?
Yes, guests often enjoy the city view available here.