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Novotel London Tower Bridge

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10 Pepys Street, London EC3N 2NR England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (656)
Room & Suite (357)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#302 of 1,174 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
"Welcome to Novotel Tower Bridge, set in London City district, If you are looking for a stylish hotel in a top notch location, then you will enjoy staying with us! Our hotel has obtained the ALLSAFE cleanliness and prevention label verified by Clifton." Mr David HAYDEN, Hotel Manager Novotel London Tower Bridge is a 4-star hotel at the heart of the British capital, just meters from the world-famous Tower Bridge and the Tower of London. With London's landmarks within walking distance and sitting in the shadow of its famous skyline, visitors to London will struggle to find a location better than this. On the doorstep of the City and a couple of stops from Canary Wharf, those visiting on business will love the location and can also take advantage of our excellent on-site facilities. After a busy day of work, sight-seeing or play, retire to the comfort of your room where you'll always find free internet access and a Freeview TV. Our new TV have Chromecast so you can stream your favorites series, movie, video. Our sauna, fitness center and hammam will really help you unwind after a busy day, before you head for modern European cuisine and cocktails in our Keepers Kitchen and Bar. We've got everything you need from your London hotel. The hotel has excellent transportation links, close to many major tube stations such as Tower Hill, Monument and Bank, making it easy to get around London. Enjoy a walk over Tower Bridge, visit the Tower of London and St Katharine Dock
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Property amenities
Street parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Banquet room
24-hour security
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Snack bar
Meeting rooms
Baggage storage
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
City View
Languages Spoken
English, French, Spanish, Italian and 1 more
3581Reviews69Q+A100Room tips
Traveler rating
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Popular mentions
Stefano P wrote a review Jul 21
Bogota, Colombia15 contributions
Great family stay for the weekend. We had plenty of space for my son and cot for the baby. We had a room with a really nice view of Tower of London and we had all the facilities we needed in the room. A lot of COVID measures around the hotel meant we felt safe through out the stay. Staff at the reception, bar and breakfast was really friendly. We ate at the bar and although the menu was reduced, there was plenty of choice and the food was really good. Added bonus is that kids eat 50% off! Over all a great stay and location is fantastic for a visit to London with easy access of the tube and plenty to do around the area.
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Date of stay: June 2021Trip type: Traveled with family
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 2 days ago
Dear Q516FCstefanop, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay and experience with ourselves and hope to have the pleasure of being able to welcome you back again soon. Kind Regards, David Hayden General Manager
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Gus P wrote a review Jan 2020
Sao Paulo, SP122 contributions84 helpful votes
Hotel's Favorite
This hotel was an excellent choice. The place is located in a good neighborhood, near of the subway station and the beautiful Tower Bridge. The rooms are clean and spacious. The breakfast had good and tasty options and we had a wonderful time there. I wanna thanks to the crew for that time.
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Date of stay: January 2020Trip type: Traveled with family
2 Helpful votes
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Response from Guus_Egberink, General Manager at Novotel London Tower Bridge
Responded Jan 20, 2020
Dear Gustavo P, Thank you for your review and feedback which is gratefully received. We are delighted you had an awesome stay with us and we hope to be able to welcome you back again soon. Kind Regards, David Hayden General Manager
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HappyHammer10 wrote a review Jul 20
Harwich, United Kingdom246 contributions174 helpful votes
Stayed for 2 nights mid July & booked through Secret Escapes. The hotel is in an excellent location, 2 mins walk from Tower Hill tube station and 5 mins walk from The Tower & Tower Bridge. We arrived late morning as we do regularly when staying in London & asked if we could check in straight away if the room was ready. We were advised that if we wanted to check in before 14:00 then there would be a £30 charge! No thanks! This is the only hotel we have stayed in that have not allowed us to check in early without charge. It’s not as if the hotels are full in this current climate! The hotel itself is modern and comfortable, rooms are well appointed, beds comfy and bathroom nice and modern with a decent shower. The bar/restaurant area is very nice and breakfast is served there. It is a full English buffet with somebody loading your plate for you which is common in Covid times. The quality of the eggs, bacon, sausages etc were very good. All staff we encountered at the hotel were very friendly and helpful. The only other negative is that there was no room cleaning done whilst we were here, apparently due to Covid so our room was not cleaned, made up or tea/coffee etc not replenished. Personally I find Covid a lame excuse for not having somebody clean an empty room as I would think it is even more essential to have increased cleaning in these times, not less.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 3 days ago
Dear Happy Hammer10, Thank you for your review and feedback which is gratefully received. I'm sorry we were unable to provide you with an early check in, sadly as not all floors of the hotel are open we don't always have rooms ready in the morning for arrivals. I hope like with any of our guests arriving before check in we were able to store your luggage free of charge enabling you to continue with your day. We do offer room cleaning and provision of any additional items required upon request each day, we do try to cover this at check-in and the welcome letter in the bedroom advises of this also my apologies if this communication did not reach you. I thank you for your positive comments about the team, breakfast and the hotel, we hope to be able to welcome you back again soon to the Novotel London Tower Bridge hotel. Kind Regards, David Hayden General Manager
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Donna R wrote a review Jul 15
8 contributions
We booked this hotel as we were visiting the Tower of London as part of our trip. We arrived way before check in but the staff were excellent and stored our luggage to allow us to explore the city on our first day. We added breakfast to our room which was £12pppn and our daughter was free. Good selection of choices at breakfast both hot and cold and it set you up for the day to explore London. The room was more spacious than we expected for a hotel in London, the door design for the bathroom is some great thinking design. The glass in the shower was a great delight to our daughter. Large comfortable bed with 2 pillows each which is a rare thing these days in hotels. We had requested a tower view if possible but that hadn't been available but it didn't dampen our spirits. The windows are well glazed as the London street crews didn't wake us at all ans the air conditioning worked a treat. The small fridge in the room was the only disappointment as it didn't chill anything let alone make it cold. We had lunch in the restaurant one day which was delicious and there is a promotion at the moment during 12-3pm. There is a small play park just next to the tube station if you are travelling with children to just give them a little basic fun. Unfortunately the tube flooded on our first night which made the journey back quite a walk from bank station after a long day in the city but that couldn't be helped and certainly wasn't the hotel's fault. If this happens taxi's aren't too expensive though, we were £12 from Drury Lane from the theatre and only £9 to Liverpool Street station to catch the train home. We'd recommend this hotel and definitely intend to stay again in the future. This was the first time we've stayed at a Novotel and it was a great first impression to the group.
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Date of stay: July 2021Trip type: Traveled with family
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear donnar04351UG, Thank you for your review and feedback which is gratefully received. We are delighted you enjoyed your stay with and highlight so many positive experiences you had with ourselves. We thank you for your recommendation and look forward to welcoming you back to the Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager
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RovingMe wrote a review Jul 12
Queenborough, United Kingdom146 contributions86 helpful votes
Stayed here for three nights. We received a very warm welcome at check-in so nice to see a friendly smile. Staff were exceptional nothing was to much trouble and were also friendly, room was very clean and comfortable. the hotel location was great with tube connection 2 minutes away, breakfast was served from a counter which in normal circumstances would be a buffet but plenty of choice and very tasty. Used the bar and restaurant had some lovely meals clean and good service food very nice throughout all courses arrived hot and together so no one had to wait, portions were good and good value for money, from our room we could see the Tower of London which was a few minutes walk. Can really recommend this hotel and would not hesitate to book again. Would like to say a huge thank you to all the staff for making our stay that extra bit special.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: when booking ask for a view hotel will try to accommodate we had room 620
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1 Helpful vote
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Response from David Hayden, General Manager at Novotel London Tower Bridge
Responded 1 week ago
Dear RovingMe, Thank you for your review and feedback which is gratefully received. We are delighted you had a fantastic stay with us and are pleased to see you would recommend us as a hotel to stay at. We hope we can have the pleasure of welcoming you back again soon. Kind Regards, David Hayden General Manager
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PRICE RANGE
$152 - $397 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london tower bridge hotel london, novotel london hotel bridge, london novotel, novotel tower bridge
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
203
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Frequently Asked Questions about Novotel London Tower Bridge
Which popular attractions are close to Novotel London Tower Bridge?
Nearby attractions include Tower of London (0.2 miles), Sky Garden (0.3 miles), and Jeff Wayne's The War of The Worlds: The Immersive Experience (0.2 miles).
What are some of the property amenities at Novotel London Tower Bridge?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Novotel London Tower Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel London Tower Bridge?
Yes, street parking is available to guests.
What are some restaurants close to Novotel London Tower Bridge?
Conveniently located restaurants include Blacklock City, La Dame de Pic London, and Omnino Leadenhall.
Are there opportunities to exercise at Novotel London Tower Bridge?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Novotel London Tower Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London Tower Bridge offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel London Tower Bridge?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Novotel London Tower Bridge?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (0.2 miles), and Houses of Parliament (2.2 miles).
Does Novotel London Tower Bridge have any great views?
Yes, guests often enjoy the city view available here.