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Britannia Hampstead Hotel

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Primrose Hill Road Hampstead, London NW3 3NA England
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Traveler (623)
Room & Suite (299)
Dining (16)

About

#1,106 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Commercial Hotel on the north side of Regent's Park in residential Hampstead, 15 minutes from the West End & main line stations. In vicinity of Camden town- London Zoo and Lords cricket ground. Emirates stadium is less than 4 miles.
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Property amenities
Paid private parking on-site
Parking
Wifi
Paid internet
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour front desk
Restaurant
Breakfast available
Breakfast buffet
Shared lounge / TV area
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Polish

Location

Full view
86Good for walkers
Grade: 86 out of 100
320Restaurantswithin 0.75 miles
67Attractionswithin 0.75 miles
1351Reviews10Q+A100Room tips
Traveler rating
  • 69
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  • 489
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  • English
Steve C wrote a review Aug 2021
1 contribution1 helpful vote
So I have stayed at this Hotel multiple times in the past. I DJ in London and use this as a base when up from my home (Hastings) so I don't have a 3 hour drive after a long evening. And up until now it's been fine, the hotel is dated but it's clean and I'm happy enough as long as I have a shower and a bed. It does it's job being a cheap and cheerful place to stay and has the bonus of plenty of free weekend parking around Primrose Hill. You can stop reading there if you want positives. So I had a gig on 20th of August 2021 and I happily booked into the hotel at a rate of £52 a night, fine. Except on the DAY BEFORE I got an email telling me that my stay had been cancelled. I was offered alternative accommodation at the International Hotel (also Britannia) a hotel I don't know and an area I don't really know that well either (canary wharf), parking on site was available at £25 per night. Not a charge I wanted added on to my bill. I called the Hampstead hotel and spoke to the staff member who answered the phone, we had a fairly pleasant conversation and I made him aware that I thought it was unfair to cancel at so short a notice and was told they had heard a week before, so why wasn't I told a week ago when it would have been easier to find an alternative? Getting more upset by this I stated that I would change to their alternative but I needed guaranteed parking and I'd stay if they could provide that to me free of charge as a gesture of good will as I was told so late. The receptionist said he would check with the manager and get him to call me back to sort out the booking. Three hours later no one had called me back and time was ticking so I called back and spoke to a new staff member who knew about the issues I asked if he was the boss and he said yes he was. After a chat he sorted a new booking for me and said that the parking was free for me and he'd make a note on the new booking. Happy enough I turned up at the International Hotel on the 20th after a long day at work, tired after a 3 hour drive to the venue and expecting everything would be sorted. Parked my car and went to reception. Booked in no problem and then Parking. After speaking to the manager of the International the receptionist told me that was something that has never been done, there were no notes on the booking and they couldn't offer me that at all. So, the 'manager' at Hampstead clearly lied to me and instead of a £52 stay I was instead charged £73, £21 for the parking. Plus the extra for petrol to and from my even. To say I'm unimpressed is an understatement. I would have paid less for a better room nearer to my event had I the option and the time to do it. A shame how they treat their repeat customers. I won't be staying here again as I can't trust them, a shame.
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Date of stay: August 2021
Value
Rooms
Service
Trip type: Traveled on business
1 Helpful vote
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markieboii wrote a review Jul 2021
Ashton-under-Lyne, United Kingdom27 contributions17 helpful votes
You get what you pay unfortunately. The entrance and surroundings are a little scruffy. The main lobby is dark and has a smell, the lounge and bar area is closed and is being refurbished with carpets and mattresses around. We was lucky to get a refurbished room. It was clean and well maintained. No air conditioning but didn’t expect that with a place so old, could of done with a fan far to hot. Cold water tap in the bathroom didn’t work. Mattress was fairly hard but it was brand new. It will do for a 1 night stay and is in a good location to most things. Staff were very polite and welcoming.
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Parking is £15 for 24 hours Chalk Farm tube station isn’t far away to commute to places. Camden...
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Dudleyguy wrote a review Jul 2021
Dudley30 contributions20 helpful votes
Hotel is dreadful. Rooms cannot be dark as lighting is on allday, you cant switch it off. I had a blocked sink and excrement came up and cannabis/weed ends. The room and hotel stank of cannabis and weed. Its filthy all over , full of druggies. Place needs to be condemned and shut down now Went to complain in middle of night about lighting, no staff around.
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Date of stay: July 2021
Rooms
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Taylor W wrote a review Apr 2020
2 contributions1 helpful vote
Amazing staff leaving there family’s to take care of homeless and vunrable pepole the most amazing service your the hero’s of 2020 never forget you are number one night staff well that’s another story just amazing caring and leave the family’s to look after us could not ask for nicer pepole very torrent staff don’t know how thay do it under this situation amazing human beings
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Date of stay: April 2020Trip type: Traveled solo
1 Helpful vote
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altay123 wrote a review Apr 2020
Bradford, United Kingdom16 contributions28 helpful votes
My wife and I had booked to stay at this hotel for the weekend of the 20th and 21st March 2020. We made the booking via Groupon. Initially I had to call the hotel to book the rooms, the phone number provided was an 0871 number and it cost me over £15 for the phone call. Unfortunately because of the onset of Covid-19 we were unable to travel to London therefore I had to contact the hotel to cancel so that I could get my money back. The call centre that handled the call were less than helpful and even argued that I should have called prior to the first night to cancel despite the advice from the government to not travel. The call to cancel cost me a further £20+ therefore I gained nothing from booking through Groupon an had to put up with the rude and unhelpful staff at this establishment. Whatever you do, do not book with these people.
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Date of stay: March 2020
1 Helpful vote
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PRICE RANGE
$84 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
britannia hampstead london, hotel britannia hampstead
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
135
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Frequently Asked Questions about Britannia Hampstead Hotel
Which popular attractions are close to Britannia Hampstead Hotel?
Nearby attractions include To Home From London (0.7 miles), Primrose Hill (0.3 miles), and Cyberdog (0.7 miles).
What are some of the property amenities at Britannia Hampstead Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at Britannia Hampstead Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Britannia Hampstead Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Britannia Hampstead Hotel?
Conveniently located restaurants include The Rajdoot Hampstead, Magic Falafel, and Fiddie’s Italian Kitchen.
Which languages are spoken by the staff at Britannia Hampstead Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Britannia Hampstead Hotel?
Many travelers enjoy visiting Churchill War Rooms (3.3 miles), Tower of London (4.5 miles), and Houses of Parliament (3.5 miles).