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Citadines South Kensington

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#218 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Citadines South Kensington
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629 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Berlin, Germany
2 reviews
Reviewed 2 days ago NEW

Pleasant stay, very good location, next to cafes, underground with easy access to mayor attractions. Having a serviced apartment is very convenient to us as a family with two small children. Staff is polite

Review collected in partnership with this hotel

Helpful?
Thank gemam644
Athens, Greece
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Citadines offer a comfortable option that combines benefits of hotel And self catering apartments . The South Kensington Citadines are well located. Tube station near by , good shopping and close to the Park. Rooms are in good condition . Only problem is when neighbors are cooking , strong flavor food. The staff are inconsistent and you get anything from... More 

Helpful?
Thank Miltos007
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Miltos007, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Please accept my sincere apologies for the smell from the restaurants next door, unfortunately this is beyond our control and we try... More 

Reading, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

I have stayed in a number of Citadines hotels in London and been very happy. I have a severely disabled daughter who is tube fed so the kitchenette really suits us. However the South Ken hotel was really disappointing again and again and again. When I made my booking, I wrote a note explaining that my daughter is a wheelchair... More 

Helpful?
Thank Jane H
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Jane H, We are sorry to hear about your disappointment and that you was not satisfied with your stay with us. I believe my assistant, has discussed and responded to you directly with regards to the issues you had faced and is now resolved. I sincerely apologise that we did not meet your expectations and we hope you will... More 

Highbridge, United Kingdom
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 weeks ago

Stayed for 1 night on business with a number of collegues. Great place to stay, good location, short walk from tube and amenities etc in the local area. Hotel very clean couldn't fault. rooms spacious and has everything needed, no noise despite in a busy area. Staff very efficient and helpful. would definitely recommend.

Helpful?
2 Thank Tiggerwilde
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Tiggerwilde, Thank you ever so much for choosing to stay at Citadines South Kensington and for sharing your lovely comments on your stay at TripAdvisor. We are delighted to hear that we were able to fulfil your expectations regarding your stay. Our aim is to provide our guests with a friendly and approachable Front Desk Team, clean rooms with... More 

Dubai, United Arab Emirates
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

I chose this place of the reviews I read when planning to stay in central London. The place was exactly as many have said. Straight forward, simple, basic, and location is what matters most. One major problem that was solved, staying in low floors will have the smell of the restaurant below all over the place. The Wifi was fast,... More 

Helpful?
1 Thank osimsim
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear osimsim, Thank you very much for your kind words on your stay at Citadines South Kensington. It’s great to hear that you enjoyed your stay with us and were satisfied with the service offered to you. The location of the hotel is indeed an asset for us, as our guests can benefit from long walks in Hyde Park, visit... More 

West Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago

The room was well appointed, coffee machine in the lobby and the staff were very friendly. The location was convenient to the Underground and numerous shops/restaurants were in the area. The location was quiet despite being on a main street.

Helpful?
Thank 548glennm
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear 548glennm, Thank you very much for choosing to stay at Citadines South Kensington and for sharing your experience with us. We are very pleased to hear that you had a great stay at our property. The location of the hotel is indeed very convenient, being so close to Hyde Park, tube and bus stations and being surrounded by various... More 

Manchester, United Kingdom
1 review
Reviewed 3 weeks ago

We were pleasantly surprised when we checked in, the reception we received was friendly and efficient and our room was large, bright and airy. We had everything we needed from iron to wine glasses and corkscrew. Definitely stay again and also look at their other apart hotels in the UK and abroad.

Review collected in partnership with this hotel

Helpful?
Thank P3435IYlisat
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear P3435IYIisat, Thank you very much for your lovely comments regarding your stay at Citadines South Kensington. We are delighted to hear that you enjoyed your stay with us and that you appreciated the service we provide to our guests. We take pride in offering our guests a ‘home away from home’ and therefore ensure that our apartments are equipped... More 

Auckland Region, New Zealand
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

I was travelling for business and had a studio apartment on the fourth floor, overlooking terraced houses. The room was clean and tidy, and while it's not luxurious, it's very comfortable and has everything you need for a short to medium-length stay. The rooms are serviced once a week, but this is perfectly adequate. The location was good. It was... More 

Helpful?
Thank w3ndytravels
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear w3ndytravels, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay. We pride ourselves in offering a 'home away from home' experience and I am so pleased that you were able to benefit from this, as well as the central location. We look forward... More 

Onitsha, Nigeria
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 weeks ago

I needed an apartment near a tube station, with micro wave and other kitchen facilities. A place that is easy to locate and close to necessary facilities. Citadines South Kensington was the perfect place for me. It had everything beyond my expectations

Helpful?
Thank Owen N
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Owen N, Thank you for choosing to stay with us and I really appreciate your kind feedback regarding your recent stay. I am delighted you hold us in such high regard and that we exceeded your expectations. The contemporary and smart design of our rooms offer our guests the luxury of a 5 star hotel at an affordable price,... More 

Santiago, Chile
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The experience at your hotel was very pleasant and allowed us to have tranquility to program and carry out our tourism activities. Also, the staff's attention was very gratifying. Also, the staff's attention was very gratifying. In short, a pleasant stay and an outstanding attention.

Review collected in partnership with this hotel

Helpful?
2 Thank antoniofaundes
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear antoniofaundes, Thank you for feedback on your recent stay at Citadines South Kensington. I'm delighted to read that you enjoyed your experience with us so much, that you were able to benefit the convenience of our location and the reception staff accommodated to all of your needs. We look forward to seeing you next time! Kind Regards, Gabor Toth More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PL, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $138 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Hotel Style:
#21 Green Hotel in London
#151 Romantic Hotel in London
#271 Family Hotel in London
#346 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Citadines South Kensington staff and other travelers.
25 questions
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Questions? Get answers from Citadines South Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid low floors”
 of 5 bubbles osimsim, 2 weeks ago | Read review
“Higher floor gives you a view of some parts of London”
 of 5 bubbles 858owenn, 3 weeks ago | Read review
“Not room 400”
 of 5 bubbles bhuidobro1, 4 weeks ago | Read review
“studio suites are perfect for couples”
 of 5 bubbles TravelCouple1066, 4 weeks ago | Read review
“I wish they would make the sofa beds comfortable too. ”
 of 5 bubbles vidushir2015, Oct 27, 2016 | Read review
5 of 5
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