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Citadines South Kensington

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#239 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Citadines South Kensington
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591 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Al Muharraq, Bahrain
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was perfect, location was great, bus station is closed to the apartment, grocery and cold Store also so many restaurants and cafe shops very closed also Starbucks. A few steps to the hiyd park and all other shopping stores.

Review collected in partnership with this hotel

Helpful?
Thank Nabeel R
Subang Jaya, Malaysia
Level Contributor
207 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A decent apartment hotel from the well established international apartment hotel chain. Nice location, which is 5 minutes away from Gloucester Road underground, and surrounded by many eateries and puds. Reception staff are very friendly and helpful. Room is rather small but well equipped with a small kitchen with fridge.

Helpful?
Thank meaningremission
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear meaningremission, Thank you for your feedback which will be shared with the team at Citadines South Kensington. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We hope to see you again soon. Kind Regards, Gabor Toth More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The room was reasonable sized with a double devan and a double bed for the 2 of us. well designed with separate toilet and bathroom down the hall. rm 306 was quiet and cldn't hear thre Gloucester rd traffic. bus just nearby 2 stops to Gloucester rd tube, and only 10 mins to the museums sth kens which had greta... More 

Helpful?
Thank janhike2
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear janhike2, Thank you for your comments regarding your recent stay at our residence. I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We very much look... More 

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean,friendly,quite location with very good access to the tube station @ glouster road ideal for short stay (5days) but would also make a good base for a longer stay. If staying for 1/2weeks I would recommend ,getting the housekeeping service

Review collected in partnership with this hotel

Helpful?
Thank H7037VPandrewm
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear H7037VPandrewm, Thank you for your 5* review! It's always great to hear our guests had a comfortable and enjoyable stay, and I'm really pleased we met your expectations. We look forward to welcoming you again. Kindest Regards, Gabor Toth More 

Ridgefield Park, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 nights and we thought this place was very good. The hotel location was perfect for our trip. A few minutes to Gloucester Road tube station and you can walk to South Kensington station as well. Natural History museum which is an excellent museum and it is just a few minutes to walk from this place.... More 

Helpful?
Thank lasher
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear lasher, Thanks very much for your positive comments, I appreciate you taking the time to providing us your feedback. We're happy to hear you enjoyed your stay and it was a pleasure to have you in London. Best Regards, Gabor Toth More 

Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in March for our first visit to London with my husband and brother in law. Our room had an upstairs bedroom and a pull out couch downstairs which was great for a little privacy and space. We didn't spend much time in the room, but it had a small kitchen which would be very convenient with the grocery and... More 

Helpful?
Thank SuzannahMejia
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear SuzannahMejia, Thank you for your nice review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for... More 

Houston, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We'd stayed in Kensington before but this time we needed more space so the Citadines flat we stayed in was perfect. It was two -story with the bedroom and bathroom upstairs and a small living room, dinette and good sized kitchen downstairs. This worked out perfectly because with local supermarkets and a market nearby (not to mention the restaurants) it... More 

Helpful?
Thank chivster
Gabor T, General Manager at Citadines South Kensington, responded to this review

Ddear chivster, Thank you for taking your time submitting your feedback. We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thanks again for sharing your experience and we look forward to welcoming you again! Kind Regards, Gabor Toth More 

Japan
1 review
4 of 5 stars Reviewed 5 weeks ago

Very good access to transportation - 6 min walk from Gloucester Road and within 15 min to High street Kensington tube stations. Waitrose, Sainsbury, Wholefoods Market and M&S are all within walking distance. No.9 and 74 buses are also vary useful to access to the central London. Maisonnette room is convenient and spacious for family stay and sofa bed was... More 

Review collected in partnership with this hotel

Helpful?
Thank Hiroyuki N
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Hiroyuki N, Thank you for taking the time to write this review. It is great to have you stay with us! We appreciate your review and the compliments about our service and facilities and hope to welcome you again. Kindest Regards, Gabor Toth More 

Brisbane, Australia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I cannot speak highly enough about this hotel. We loved it. Firstly we arrived really early for a couple of reasons. We were checked in at 7:45am! We were so impressed after our 12 hour flight. The room was a reasonable size with room to spread out a little and very comfortable. The room had a very usable kitchenette and... More 

Helpful?
Thank Clayton E
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Clayton E, Thank you for your generous review. I am delighted to hear you had a fantastic stay and it was a pleasure to house you. We are glad to have exceeded your expectations in our facilities and services. We are in the process of upgrading our internet Wifi as we speak, but we appreciate your feedback. We look... More 

Madrid, Spain
2 reviews
4 of 5 stars Reviewed August 25, 2016

It is in a well-located and well-connected area. The apartments are reasonably sized and endowed with adequate amenities. The staff is very helpful and they address any issue very fast. There is free coffee in the lobby. The cleaning staff is a bit sloppy. The TV sometimes does not get all channels well. There seems to be a hotel-wide system... More 

Helpful?
Thank Samuel B
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Samuel B, Firstly, thank you for taking the time to provide us with your feedback regarding your recent stay at Citadines South Kensington, it was a pleasure to have you stay with us. However I am very sorry to hear that the cleanliness of your room did not meet your expectations, as we always pride ourselves in offering high... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PQ, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $153 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Hotel Style:
#24 Green Hotel in London
#151 Romantic Hotel in London
#272 Family Hotel in London
#347 Business Hotel in London
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