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Citadines South Kensington

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#237 of 1,069 Hotels in London
Certificate of Excellence
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Citadines South Kensington
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578 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Madrid, Spain
2 reviews
4 of 5 stars Reviewed yesterday NEW

It is in a well-located and well-connected area. The apartments are reasonably sized and endowed with adequate amenities. The staff is very helpful and they address any issue very fast. There is free coffee in the lobby. The cleaning staff is a bit sloppy. The TV sometimes does not get all channels well. There seems to be a hotel-wide system... More 

Helpful?
Thank Samuel B
Nimes, France
2 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed several times at Les Citadines, Gloucester Rd in the last 10 years or so, and have always been pleased by the location , it is close to a tube station (Picadilly Line etc..), to a big supermarket, a post office and bus stops into Central London. The apartments are comfortable and the staff very helpful.Luggage may be... More 

Review collected in partnership with this hotel

Helpful?
Thank Bissau71
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was a solo traveler to London that just completed an 8-night stay. This was my first time outside of the US, and my travel agent recommended Citadines and I booked after reading the reviews on TripAdvisor. This hotel is in the picturesque Kensington and Chelsea district, away from busy (and noisy!) central London but close to some great sights,... More 

Helpful?
1 Thank Adella I
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Zoe greeted us and was very helpful, our room was clean and comfortable, the location was great, not far from anything a short walk to hyde park and lots of restaurants, a great delicatessen and pauls french patisserie. Underground Tube close by. Loved staying there, would definitely back again.

Helpful?
Thank sproudy63
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear sproudy63, Thank you very much for your feedback in regards to your recent stay with us at Citadines South Kensington. I am pleased to hear that our receptionist Zoe was extremely helpful and provided you with great service - Your kind comments are passed on and she sends her regards to you. We look forward to welcoming you again!... More 

New York City, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Citadines South Kensington apartment/hotel is extremely well located in a beautiful area of London. There are many restaurants to choose from on the block and the hotel was only a five minute walk from the underground. At the Citadines we stayed in a studio with a kitchenette for ten nights.The studio was clean and provided adequate space. The staff... More 

Helpful?
Thank Antoinette B
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Antoinette B, Thank you for taking the time to write this review and it was delightful to have you stay with us. We appreciate your comments and the compliments about our service and facilities. We look forward to welcoming you again! Warm Regards, Gabor Toth More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The location is great short walk from the bus stop and tube station. The room is spacious The staff are very helpful and friendly. The only issue was that they don't offer daily room cleaning !! They cleaned it only one time for free "I stayed for a week" and after that they've ask me to pay 20£ !!! For... More 

Helpful?
Thank Samar A
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear Samar A, Thank you for your generous review. I would like to take the opportunity to explain the concept of our Citadines Brand. Citadines Apart'hotel offer cleverly configured spaces and a flexible service menu to allow our residents to customize their stay experience. In an apart'hotel, residents get to enjoy the comfort of living in an apartment with an... More 

Paris, France
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was very welcoming and helpfull. The property is located in a very nice neighbourhood and is close to the underground and bus stops. The room was clean and well furnished (even with dish soap).

Review collected in partnership with this hotel

Helpful?
Thank valeriek634
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear valeriek634, Thank you for choosing Citadines South Kensington as your accommodation during your holiday in London. It is always encouraging for us to learn that our valuable residents are satisfied with our facilities and service. We hope that we will have the pleasure of welcoming you again in the near future. Warm Regards, Gabor Toth More 

Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful stay. Had reserved a one bedroom that sleeps 4. When we got there they offered us two rooms for the same price so that nobody had to sleep on a pull out couch. A great location for visiting London. Close to the tube in quiet good neighbourhood.

Review collected in partnership with this hotel

Helpful?
Thank knox69
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear knox69, Thank you for your kind review. It's a pleasure to have you stay with us and I am glad you benefitted from our spacious rooms. Our neighbourhood is indeed a convenient and provides a homely feel. We hope to see you again next time! Kind Regards, Gabor Toth More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our recent stay was excellent for a variety of reasons. Our renovated deluxe studio apartment was spacious with a lovely view towards mews and the V&A museum and with a kitchenette that was totally adequate for our requirements. The bathroom was clean and bright. The staff were welcoming, friendly and helpful . The location was first class with the Underground... More 

Review collected in partnership with this hotel

Helpful?
1 Thank michaelhA1172VT
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear michaelhA1172VT, We would like to express our sincerest gratitude for choosing Citadines South Kensington. We are glad that you’ve had a pleasant stay and we would like to thank you for taking time to share your invaluable comments. We look forward to welcoming you again! Best Regards, Gabor Toth More 

Cape Town
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have regularly stayed in an Ascot establishment and this is not my first time to the Citadines Apart Hotel in South Kensington. I will tell you that the attraction for me at this establishment is value for money. This hotel offers comfort and space at a very reasonable price by London standards. I have never been dissapointed staying here... More 

Helpful?
Thank WilsonGD
Gabor T, General Manager at Citadines South Kensington, responded to this review

Dear WilsonGD, Thank you for your generous review and hope you enjoyed the remainder of your trip around Europe. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Apartment hotel; some with full kitchens; multilingual staff; restaurant & bar; situated near Kensington Gardens. ... more   less 

Additional Information about Citadines South Kensington

Address: 35 Gloucester Road, London SW7 4PQ, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $155 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines South Kensington 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Hotel Style:
#22 Green Hotel in London
#151 Romantic Hotel in London
#272 Family Hotel in London
#348 Business Hotel in London
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