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Kensington Gardens Hotel

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#461 of 1,072 Hotels in London
Certificate of Excellence
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Kensington Gardens Hotel
Kensington Gardens Hotel
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249 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here before I booked a room in The Phoenix Hotel (as they call it in this hotel the next door). Both hotels are having the same ownership. This is The Phoenix's sister hotel. I have got this info, because the lady at the front desk told me, I have to pick up the key at the next door... More 

Helpful?
Thank Michael B
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for recommending Kensington Gardens Hotel and for awarding your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon! More 

Bay Area, California
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I really wanted to like this hotel... From the 3 flights of stairs (no elevators, and keep in mind in much of Europe it's ground floor then first floor); no AC (ok, I get it, it's UK); to the parties neighborhood kids have until 3am; it's hard not to complain. When I arrived via Bayswater station (quick and easy to... More 

Helpful?
Thank theycallmearex
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Not expensive to be in London close to Hyde Park and Notting Hill. That's good. The room was clean and nice but very small. It is difficult to walk with the suitcase. The worst: no air conditioned, 4th floor with no lift!!, and above all the shower. Even if there is a nice bathtub the water barely trickled out. Difficult... More 

Helpful?
1 Thank Alex S
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review of Kensington Gardens hotel; your comments are very useful to us as we look for ways in which improve the hotel. It is well advertised on all channels selling our rooms, that Kensington Gardens Hotel is a basic 2 star property without a lift. We are sorry that you were... More 

Preston, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We normally stay at the sister hotel The Pheonix Hotel next door but were offered accommodation at The Kensington after leaving the booking a bit late! What a treat - lovely rooms and you can still use the bar facilities at the Pheonix. Highly recommended

Helpful?
Thank jasongilliat
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for recommending Kensington Gardens Hotel and for awarding your top score! We are delighted to know that you enjoyed your stay and hope to welcome you back soon! More 

Austin, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, I very much enjoyed my stay at this hotel. I had a double bed and en suite toilet/shower (Room 14). The room was small and did not have a view (other than that of walls and windows of other rooms/buildings), but from what friends staying at a nearby hotel said, that seems to be par for the course. As... More 

Helpful?
Thank Lori B
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that you found Kensington Gardens Hotel to offer great value for money and we hope to welcome you back next time you visit London! More 

Isle of Man
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Arrived last minute after original hotel cancelled an hour before arriving. Staff were all extremely friendly, always polite and helpful. Nothing was too much trouble. Hotel and our room was very clean and comfortable with fresh bedding and towels every day. Hotel was in a fab location just a 5mins walk from bayswater tube station and a 10mins walk from... More 

Helpful?
Thank divine_Gal
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review and for awarding Kensington Gardens hotel your top-score. We are sure any potential guests will find your comments very useful. We are delighted to know that you enjoyed your stay and hope to welcome you back soon. More 

Rio de Janeiro, RJ
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 8, 2016

Small room up many stairs, but fresh, clean. My room was budget price due to toilet on landing, but worth the saving for those who are not hung up on this. Shower was ensuite. Great location, courteous staff, tastefully decorated without trying to be pretentious. Comfortable tasteful lounge area. Good breakfast. I will return.

Helpful?
Thank CanadianinBrasil
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review. We are pleased to know that Kensington Gardens Hotel suited your requirements and we look forward to welcome you back to stay next time you visit London. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 14, 2016

Room very good but on the 4th floor and no elevator. Had help to carry suitcase up. good location and easy to reach underground and main line stations. Breakfast was ample and good, plenty of choices.

Helpful?
Thank William J
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review. We are delighted to know that Kensington Gardens Hotel suited your requirements and we hope to welcome you back soon. More 

1 review
5 of 5 stars Reviewed July 12, 2016

Booked the single room with private facilities for 1 night. Rowshanak the lady who works at the reception greeted me when I arrived, very friendly and helpful and was a pleasure to talk to. The room was very clean. Furnishings looked new and so did the facilities. Hotel was very secure and felt very safe. Would definitely recommend staying here.

Helpful?
Thank Alex M
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you very much for taking the time to write a review and for awarding Kensington Gardens Hotel your top-score! We are delighted to know that Kensington Gardens Hotel suited your requirements and we hope to welcome you back soon. More 

singapore
Level Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 12, 2016

I stayed on the top floor, so be prepared to lug your bags up if you have to. The hotel is tastefully decorated. My room was small but not bad for London though I have had a bit bigger. My room had a shared toilet. My shower was more of a luke warm mist than a shower so if you... More 

Helpful?
1 Thank KeeponKrusing
Phoenix H, Guest Relations Manager at Kensington Gardens Hotel, responded to this review

Thank you for taking the time to write a review; your comments are very useful to us as we are looking for ways of improving the services we provide. We are pleased to know that Kensington Gardens Hotel suited your requirements and we hope to welcome you back next time you visit London. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Kensington Gardens Hotel is a 17 bedroom 2 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theatres within easy reach. Free Wi-Fi is always included when making a reservation with Kensington Gardens Hotel. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. Reception is manned from 8 am to 5 pm. The reception at Phoenix hotel, next door at 1-8 Kensington Gardens Square, will assist during other hours. ... more   less 

Additional Information about Kensington Gardens Hotel

Address: 9 Kensington Gardens Square, London W2 4BH, England (Formerly TOP Hotel Kensington Gardens)
Location: United Kingdom > England > London > Notting Hill
Price Range: $101 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Kensington Gardens Hotel 2.5*
Number of rooms: 17
Reservation Options:
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Also Known As:
Kensington Gardens Top Hotel
Top Hotel London
London Top Hotel
Kensington Gardens Hotel London, England
Hotel Style:
#381 Family Hotel in London
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