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Thistle Kensington Gardens

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#269 of 1,071 Hotels in London
Certificate of Excellence
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1,666 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Kensington Gardens
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Showing 1,416: English reviews
Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015 via mobile

no complaints here, the hotel is very close the Queensway tube station and great for access to the park, we stayed here to attend the British summer time event which was on in hyde park and it was ideal. The standard room was very compact but it was very comfortable, quiet, modern and spotless. The shower was heaven! got a... More 

Helpful?
Thank holldolls
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear holldolls, It was a pleasure to read your review, I am glad you chose to stay with us for the British Summer Time event in Hyde Park - I really hope you enjoyed the show. I'm also really pleased you manage to make breakfast, you will have seen from previous reviews that it's not something to be missed! When... More 

Dublin, Ireland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed for one night on a Saturday. I had read reviews here and was prepared to find the hotel located above a petrol station, which seems a bit off-putting. However, the hotel is very nicely decorated and spotlessly clean. All staff were very pleasant and the reception staff member that we dealt with was particularly friendly. The room was very... More 

Helpful?
Thank OJW75
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear OJW75, Your review of the hotel was appreciated, thank you. Your comments regarding the team, service and breakfast have been shared with the team. Our location close to a lot of transport links and Hyde Park really is fantastic for exploring London. I am delighted you would recommend us and hope we get the chance to welcome you back.... More 

Higham Ferrers, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stayed for 1 night in this hotel, Nice large room plenty of room to manouvre a wheel chair around. bathroom was good as well plenty of support rails. only thing I would say would improve the bathroom is a walk in shower but other than that it was perfect. can't fault the bar . reasonably priced and the service... More 

Helpful?
Thank Shirley S
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Shirley S, Thank you very much for your review and for highlighting some areas to improve - one of our adapted rooms does have a walk in shower with everything you described. If you contact us in advance next time then we will certainly do our best to allocate this for you. Your recommendation is very much appreciated and... More 

Crook, Co Durham, United Kingdom
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 19, 2015

For the price this Hotel is well positioned just off Hyde park and within easy walking distance of the tube. The hotel itself is fairly basic, nice and clean and the bar / restaurant servers a decent meal.

Helpful?
1 Thank Andrew L
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Andrew L, Many thanks for your recent review. I am glad you enjoyed your stay with us and took advantage of the great location we are in. Hopefully we can welcome you back to the hotel in the future. Kind regards - Andrew Byrne, General Manager More 

Grayshott, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 19, 2015

To celebrate our 45th wedding anniversary yesterday (18th June) we contacted Lance Goodall at Capital Breaks in central London. Lance was full of helpful advice and support and booked us in to the Thistle Hotel in Bayswater Road for one night so that we could visit the Queens Theatre in Shaftesbury Avenue to enjoy Les Miserables for the 5th time... More 

Helpful?
2 Thank WillBroadhurst
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear WillBroadhurst, Firstly, many congratulations to you and Mrs Broadhurst on such a wonderful occasion. Thank you so much for choosing to spend this with us. It goes without saying that I am delighted you enjoyed your stay and equally delighted that we were able to contribute towards this. I have shared your comments with the team. Please do not... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2015 via mobile

Two Day/One Night trip to London, to meet friends. Had our three year old with us! Great location, few minute walk from Bayswater Tube Stn, which is part of the circle line, so gets you to Westminster within 20 minutes! Directly opposite Kensington Gardens, so has a good view! 1.5 mile from Oxford Street, for shopping!! Hotel itself was spotlessly... More 

Helpful?
3 Thank James H
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear James H, Thank you very much for your review. I would like to apologise for any inconveniences caused by the activation of the fire alarm during your stay. Obviously the safety and security of our guests is paramount, and as such, any activation that occurs during the night needs to be treated with the utmost seriousness, we clearly have... More 

Pompton Plains, New Jersey
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 12, 2015

Took the Heathrow express into Paddington ( 15 min) and them a Taxi ( $10) but could also take the underground for less. Only 5 min walk to Kensington Palace and 3 min from the underground. Area quiet but local bus picks up right on front of the hotel - same with the excursion bus. Can rent bikes right in... More 

Review collected in partnership with this hotel

Helpful?
4 Thank maritzabruno
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear maritzabruno, Thank you for your 5/5 review - it was a pleasure to read and to share with the team. I am delighted you enjoyed our location, we are in an enviable position in terms of connectivity and transport links to the rest of London. And equally delighted you enjoyed our breakfast! I hope we can welcome you back... More 

Hailsham, United Kingdom
Level Contributor
132 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 12, 2015

No Major complaints about this hotel, easy to get to, big enough rooms. Only major issue probably could do with being a little cleaner (the carpet in my room wasn't that great). But overall fine, good location.

Helpful?
Thank Phil H
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Phil H, Many thanks for your review. Your feedback is important and I am glad you enjoyed your stay overall. We do have periodical cleaning in place, and indeed a programme to replace things such as carpets as and when we identify this. I will ensure we review this and appreciate your feedback. I hope we can welcome you... More 

Vilnius, Lithuania
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 12, 2015

Location is the only thing worth to stay in this hotel for. Other than that you have a petrol station on the ground floor, nice small lobby and nice reception service, small rooms with old furniture. The worst thing is noise in the room. We lived on 8th floor "park view" in the interconnecting room with locked door between the... More 

Helpful?
Thank Eglevit
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Eglevit, Thank you for your review. I am sorry on this occasion that you were disturbed during your stay with us. We do not normally receive noise related complaints, so this will certainly be investigated further. Regarding your comments of 'old hotel' the hotel was fully refurbished in 2011, so I am not too sure as to your exact... More 

Derby
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 11, 2015

The hotel has its own parking \(not cheap of course) and has views directly over Kensington Gardens, which are expansive when on the top floor. The rooms are clean and comfortable and the service is excellent. One time at breakfast, all the places were taken and the staff instantly laid more in the comfortable lounge area, immediately adjacent to the... More 

Helpful?
3 Thank DerbyJohnny
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear DerbyJohnny, Thank you very much for your review of the hotel following your stay with us. I am pleased that you enjoyed our location and the wonderful views afforded from our higher rooms overlooking Hyde Park and Kensington Gardens. Your positive comments regarding the team really are appreciated, and your feedback reference the taxis is noted - for longer... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Road, London W2 3HL, England
Location: United Kingdom > England > London
Price Range: $152 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London, England
Hotel Style:
#173 Business Hotel in London
#190 Family Hotel in London
#199 Luxury Hotel in London
#211 Romantic Hotel in London
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