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Thistle London Hyde Park Kensington Gardens

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104 Bayswater Road, London W2 3HL England
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Traveler (659)
Room & Suite (383)
Dining (65)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Thistle London Hyde Park Kensington Gardens
Updated 08/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#477 of 1,196 hotels in London
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.0
You'll be well placed to experience the city at Thistle London Hyde Park Kensington Gardens hotel. We're on Bayswater Road in the fashionable Royal Borough of Kensington – one of the best spots in town. Away from all the hustle and bustle, but just minutes from the West End, Marble Arch and Oxford Street shopping, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. There are 4 underground stations within walking distance, Paddington mainline train station is about half a mile away and several bus routes pass right by the hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mid-range
Languages Spoken
English, French, Spanish, Italian and 1 more
2813Reviews66Q+A100Room tips
Traveler rating
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Most Recent
Andy H 4M Wales UK wrote a review Oct 3
Pontarddulais, United Kingdom9 contributions
Nice hotel but rooms could do with an update , I stayed here for a few weeks whilst working in the area. It was an OK base 2 mins from the bayswater central line. Hotel is directly above a petrol garage so I was woken up on several occasions whilst they refuelled and received their early morning deliveries. Breakfast was good , lots of choice and everything was tasty , staff were pleasant enough. For the price I've stayed in much better in the area so won't be returning
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 2 days ago
Dear Andy, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TjalleF wrote a review Sep 2022
London, United Kingdom139 contributions29 helpful votes
+1
The hotel front towards Hyde park is a dirty gas station with a supermarket next to it. Thrash lying about on the sides. Aything but presentable, a real disappointment. The actual hotel entry itself is from the side of the building to an elevator lobby with narrow stairs up to the actual lobby reception. All of this makes for an extremely confusing, unwelcoming and shoddy appearance that you don't want to present if you were to meet someone (for example for a business meeting) at the hotel. The vibe is that of a hostel. The staff service is friendly however, no issues there. Our Deluxe Twin room was very clean, but NOTHING like the images the hotel uses for marketing. I felt completely cheated. We had a good view from our 9th floor room over Hyde Park but that didn’t help the disappointment. The bed was clean and really comfortable and the bathroom with shower and tub were very clean with good water pressure and heat. The room is adequately equipped, absolutely no complaints there. The breakfast buffet is varied and quite good, however for the two mornings of our stay the fruit served were clearly no longer fresh with the pineapples colouring and melons drying up. The staff at the restaurant is very friendly. The restaurant is open and clean. A major concern particularly considering the open access from the street, is that one can without any room key take the elevator to any floor of the hotel. We tried this ourselves, and while the elevator may appear to require presenting a room key, it actually doesn't. We walked in from the street and took the elevator without any supervision at 10 pm from the street to our room door on the ninth floor. This is a catastrophic failure by the hotel, a complete disregard of basic security.
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Date of stay: September 2022
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Make sure the room you book based on marketing images is actually the one you get. 9th floor has...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear Tjallef, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel. Regarding our bedroom pictures i can confirm I have checked these on our website and they are indeed correct we do have our sister hotel which is Thistle Hyde Park that may have been checked which has a different bedroom decor. I have asked the chef to look into your comment regarding the fruits. The lift security I can confirm that our main doors are closed at 11pm every night, with regards to access to the floors we have a new lock system currently being installed and lift key access is been re-instated it is in-between being updated. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rustysheriff147 wrote a review Sep 2022
2 contributions
Second time staying here. Nice hotel, lovely staff. Very clean. Breakfast good, lots of choice. Excellent location. Within walking distance of Paddington station, Hyde Park, Kensington. Only problem was the bill. Booked and paid through lastminute.com. Hotel charged me as well, even after confirming we didnt have to pay them direct. Phoned up to ask for charge to be credited back to card, said this would be done. 10 days later, no refund, no response, and getting nowhere.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Junior suites on front of building have amazing views of Hyde Park and London skyline
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear rustysheriff147, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel. I do apologise for the payment issue you have experienced if you would like to contact the hotel direct we will have a look into this for you please contact Karina Sokolovska The Front Of House Manager on karina.sokolovska@thistle.co.uk. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sncc2022 wrote a review Sep 2022
Copenhagen, Denmark1 contribution
Great hotel and easy to get to. Easy check in and out and just an overall good stay. The room was clean and had the necessities we needed for our stay. The only thing I would say was missing was a small refrigerator, so we could keep our drinks cold.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear sncc2022, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. I can confirm that refrigerators can be requested as we do have a few on request. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MI5187069 wrote a review Sep 2022
Manchester, United Kingdom15 contributions41 helpful votes
Great location for families meet up and on site car park. Underground stations nearby. Kensington Garden across the road for relaxing stroll. Staff friendly and helpful. Good buffet breakfast. Room very clean. Plenty of restaurants walking distance..
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear MI5187069, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John B wrote a review Sep 2022
1 contribution
Bartender was very helpful and friendly. Vincya was the highlight of my stay as i had to wait ages for a room so it was lovely to have a pretty face to converse with . I will for sure recommend this place for anyone
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear N7136, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback about Vincya we will pass this onto her, We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harvie R wrote a review Sep 2022
1 contribution
Enjoyed my time spent here,decent breakfast, the restaurant needs a bit of refurb in my opinion. Big rooms,enough space good enough amenities in the room,cleanliness was good,view from the room was ok. Will definitely return!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear Harvier2022, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Haliza syarifah wrote a review Sep 2022
1 contribution
rooms very clean and this is very important!!!!! room have the view at the park !!!!amazing , great staff , breakfast was good enough but not that much of the choice , definitely we will stay there again
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear Haliza120, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
patandsue2022 wrote a review Sep 2022
Skipton, United Kingdom1 contribution
Good location,clean ,good Breakfast, delux -Twin Room good but quite small. Excellent large tv on wall, some problems getting room key cards to work . Enjoyed our stay. Evening meal in Brasserie, good food ,very reasonable price for London
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 1 week ago
Dear patandsue2022, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JAS wrote a review Sep 2022
1 contribution
The hotel was great and the location was very convenient. But I have to say, the bartender at the hotel bar was INCREDIBLE! Vincya was such a great ambassador for the hotel and was terrific to learn places to visit as first time visitors to London. We enjoyed every conversation we had with Vincya and are grateful for her guidance.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Roy Nardone, Owner at Thistle London Hyde Park Kensington Gardens
Responded 2 weeks ago
Dear jastout6723, Thank you for your review of your recent stay at the Thistle Kensington Gardens Hotel and your positive feedback. Thank you for acknowledging Vincya I will ensure she receives your kind comments about her and the service you received. We do hope we can welcome you back in the near future. Kind Regards Roy Nardone Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$149 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle kensington gardens london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
175
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Frequently Asked Questions about Thistle London Hyde Park Kensington Gardens
Which popular attractions are close to Thistle London Hyde Park Kensington Gardens?
Nearby attractions include The Magic Hour (0.1 miles), Bayswater (0.2 miles), and The Leinster Arms (0.07 miles).
What are some of the property amenities at Thistle London Hyde Park Kensington Gardens?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Thistle London Hyde Park Kensington Gardens?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Thistle London Hyde Park Kensington Gardens?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Thistle London Hyde Park Kensington Gardens?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Thistle London Hyde Park Kensington Gardens?
Conveniently located restaurants include Bel Canto Restaurant, Bella Italia, and Bella Italia.
Are any cleaning services offered at Thistle London Hyde Park Kensington Gardens?
Yes, dry cleaning and laundry service are offered to guests.
Does Thistle London Hyde Park Kensington Gardens offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Thistle London Hyde Park Kensington Gardens?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Lithuanian.
Are there any historical sites close to Thistle London Hyde Park Kensington Gardens?
Many travelers enjoy visiting Churchill War Rooms (2.4 miles), Tower of London (4.7 miles), and Houses of Parliament (2.7 miles).
Does Thistle London Hyde Park Kensington Gardens have any great views?
Yes, guests often enjoy the park view available here.