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Thistle Kensington Gardens

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Traveler (556)
Room & Suite (274)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
2,368Reviews
608Photos
59Q+A
100Room tips
Traveler rating
  • 952
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  • 307
  • 77
  • 39
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  • English
Popular mentions
We have stayed here 3 times before and always had a nice time. This time however we were pressured into paying extra (because £336 isn't enough) to get a room with a better view. The view was not worth the extra and having sales pitches pushed on me when I am trying to check in
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Fantastic hotel from the reception to the rooms, when we arrived we were dealt with straight away with no problems. The room was big enough for both of us and the bathroom was a excellent standard especially the shower. On the first night we ate in the restaurant that is within
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Response from KensingtonGardens, Manager at Thistle Kensington Gardens
Responded 2 days ago
Dear bowlingboy10, Thank you for staying with us at the Thistle Kensington Gardens and taking the time to review your stay. We were thrilled you had such a great stay. I was delighted to read the team has made your stay enjoyable throughout all departments. Thank you for visiting the Brasserie restaurant and it was great to read you enjoyed the menu we offered. The location is indeed very central with busses and tube stations nearby and Kensington Gardens and Hyde Park just opposite the hotel. We hope we can welcome you back to the hotel very soon again. Kind regards, Kai
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I've recently spent some days in London and I have been to Thistle Kensington Garden. Perfect staying, cheerful people, tasty breakfast. Everything was good. Quite room, on 6th floor gave me the chance to have a great view of Hide Park just in front of me.
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Review collected in partnership with this hotel
Response from KensingtonGardens, Manager at Thistle Kensington Gardens
Responded yesterday
Dear ubaldi2018, Thank you for staying with us at the Thistle Kensington Gardens and reviewing your stay. We were thrilled you enjoyed your stay and thank you for your nice comments about the team which I will be delighted to pass on. We were pleased you liked the room and its view over Kensington Gardens and Hyde Park. We hope we can welcome you back to the hotel very soon again, Kind regards, Kai
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Lovely hotel, room was nice but not hugely spacious but clean and adequate. Breakfast was lovely and all staff at breakfast on the front desk were fab. Housekeeping came after our breakfast on the first day and wouldn’t let us into our room which was annoying as we had somewhere
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Response from KensingtonGardens, Manager at Thistle Kensington Gardens
Responded yesterday
Dear abic1997, Thank you for your wonderful review, we were pleased you enjoyed your stay and highly valued the cleanliness of the hotel. Thank you for your kind words for the team which I will be happy to pass on. It was a pleasure to read you joined us for breakfast but sorry to hear about our housekeeping team, which we will take up with our head housekeeper. We hope we can welcome you back to the hotel very soon again. Kind regards, Kai
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Hotel near the underground (10 minutes from the center), quiet and clean. Good facilities and friendly staff. Rich breakfast. To a stone's throw from High Park and the Kensington's Palace. To recommend.
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Review collected in partnership with this hotel
Response from KensingtonGardens, Manager at Thistle Kensington Gardens
Responded 6 days ago
Dear 73alexandred, Thank you for your wonderful review, we were pleased you enjoyed your stay and thank you for your kind words for the team. We are glad the location was ideal for your plans with the central London location and opposite the Kensington Gardens and Hyde Park. We hope we can welcome you back to the hotel very soon again. Kind regards, Kai
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Thistle Kensington Gardens
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Guest room
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12345655
From Gatwick our friends first tried the bus. It took VERY long time. So train to Victoria station and then subway would be the best wauy from there.
1 vote
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So I'm answering my own question after calling the hotel. They do provide standard per-item service, but do not have bulk-laundry service. Lancaster Laundrette is a short walk and has great reviews on yelp. You can do it yourself or they will do it for you.
2 votes
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There is one outside the Waitrose and garage underneath the hotel - just steps away from the entrance.
1 vote
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Showers have a fixed rain head plus a flexible head, but the hose won't reach around the glass partition.
1 vote
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12345612
"Rooms with odd numbers have view of Hyde Park"
"Rooms that aren't broken"
"Ask for a room overlooking the park."
"rooms facing the part are the best"
"Front room , top floor is the best"
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12345620
PRICE RANGE
$125 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle kensington gardens london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
175
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