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#6 of 1,209 hotels in London
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.7
2022 Travelers' Choice Best of the Best
As one of the few remaining independently owned hotels in the capital, Royal Lancaster London stands proudly on the border of Hyde Park, offering breathtaking views of the famous London skyline. All 411 beautiful guestrooms have been impeccably designed to combine timeless style, sumptuous comfort and incredible city views, ensuring every stay in London is truly unforgettable. The collection of spacious and elegant suites include the signature Royal and Lancaster Suites on the 18th floor – the pinnacle of luxury with unparalleled views of Hyde Park and the Italian Gardens. Guests can enjoy a selection of restaurants and bars onsite including the award-winning Nipa Thai, serving the most authentic Thai food outside of Bangkok, Hyde Café for artisan coffee and delicious pastries and Park Lounge Bar, offering a carefully-crafted cocktail menu and relaxed dining. The beautiful Park Restaurant, with stunning floor to ceiling views of Hyde Park, serves a delicious breakfast every morning. Superbly located in the heart of London, the hotel is adjacent to Lancaster Gate Underground Station and a 5 minute walk away from Paddington Station, offering easy access to Heathrow Airport in just 15 minutes. For those who love to shop, Marble Arch, Oxford Street and Knightsbridge can all be reached within 30 minutes by foot. For business travellers; London’s financial district is just a 20 minute tube ride from Lancaster Gate Station.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 23 more
Hotel links
Special Rate:EXCLUSIVE DEAL Only When BOOKING DIRECT on Royal Lancaster London
Location
100Great for walkers
Grade: 100 out of 100
99Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
Contact
Lancaster Terrace, London W2 2TY England
Getting there
Lancaster GateUnderground1 min
PaddingtonUnderground5 min
Rental CarsSee rental cars from $25/day
1538Reviews6Q+A100Room tips
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Exceeded my expectations. The staff is beyond amazing. They are very attentive. The 24 hour food service was much appreciated. I can’t imagine staying anywhere else. I enjoyed the Nipa Thai restaurant and the breakfast.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Spent 3 nights in the Royal Lancaster, London to celebrate DHs birthday. Have to say that I cannot think of anything which could have been better from check in to check out. Check in was quick and friendly. Our room was a deluxe view on Floor 14 with a view of the city skyline and also taking in part of Hyde Park. The room was spotless with all the amenities that you need, including a fridge, which is always handy. Bathroom was a decent size with a very good shower. Bed was very comfortable and the room air-con was a welcome bonus in Londons recent high temperatures. Breakfast on our 3 mornings was simply superb. Very good choice of hot and cold items. Staff at breakfast were excellent - very friendly and cleared away plates etc very quickly, which doesn’t happen everywhere. The hotels location is obviously excellent for Hyde Park, and the shops on Oxford Street are only a 10-15 minute stroll away. For further sightseeing, dining etc, there is a tube station at the rear of the hotel - 2 minutes from the main entrance. So within 15-30 minutes you can be anywhere from Tower of London to Wembley Stadium, and it’s an inexpensive way to get around. All in all, a really great stay and we will certainly return, very probably next year. One tip - we had initially booked the hotel through a 3rd party and we were happy enough with the price, even though it didn’t include any breakfast.However we signed up to the hotels “Friends of the Royal Lancaster” website and we got a cheaper price, which also included a room upgrade and best of all breakfast. Well worth a couple of minutes of our time…
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Sign up to the hotels booking site. Very good deals compared to 3rd parties.
Make use of tube...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded Sep 2, 2022
Dear 995margareths, Thank you ever so much for having taken the time to share this detailed and wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel to London for business multiple times a month. The Royal Lancaster has become a home away from home. - Their service level is the highest I've ever experienced in London. Staff always go above and beyond for all their guests. - The rooms are a nice size, have great views and are super clean. - Breakfast is excellent. - Location is superb, directly next to Hyde park and walking distance from Paddington. - Their in-house restaurant, Nipa Thai, serves incredible Thai food.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Do not miss out on the amazing and authentic Thai food; book a table a Nipa Thai on the 1st floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 3 days ago
Dear Esther, Thank you ever so much for having taken the time to share this wonderful review following your most recent stay with us. I am delighted to see that we are your home away from home, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this hotel a year ago and returned for a spring time stay. It was as good as I remembered. Beautiful linens, well-appointed bathroom (heated floor and heated towel racks are so nice!), lots of closet and storage space, and a quiet and comfortable room. Staff is always available to help out, too. I especially want to recognize Cyndy Divinagracia Apalisok, who was so helpful. Because of people like her, we will continue to make this our “home” when we visit London.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 3 days ago
Dear Lily, On behalf of Cyndy and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a last minute booking that the staff went above and beyond to accommodate us. From the very beginning till end we were completely taken care of. The food was extremely filling and of the finest quality. The best thing however was the level of service. Not a single request was too difficult for them to accommodate to. Special shoutout to Jules for being extremely attentive, sweet and providing top class service. Our table of seven is extremely grateful. Would highly recommend the afternoon tea at the Royal Lancaster!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Rubia, On behalf of Jules and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent Afternoon Tea with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So I spend amazing time in royal Lancaster everything in hotel was fantastic restaurants was clean all the people working in royal Lancaster friendly so thanks Amr because he help me a lot I will be back soon
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: I Redmond this hotel to everyone
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Jaber, On behalf of Amr and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They’re really good. Cleanliness is very important to me and I was happy with how clean the room was. They were fast to do everything we asked them to do. It’s true that it is on the pricier side, but you won’t regret it. The only downside is that the room a bit small, but that did not bother me because everything else was perfect
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear MR1413, Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that in spite of your concerns regarding the size of your room , your lasting impression remains a positive one, and I do hope to welcome you back again soon. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was located on the 10th floor and had a great view out the window. The bed was super comfortable. Room and bathroom was spotless. The staff was highly responsive to any and all needs. Easy to obtain taxi right out the front door. The plug receptacles were for most countries, which was very useful if you need to plug in and do some work or charge your phone by the desk or USB by the bedside. The property is very modern and light with attractive furniture throughout. Be sure to have breakfast 7:00am to 11:00am, something for everyone from salmon, cheese, breads, yogurts to a warm breakfast if you choose.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Alix, Thank you ever so much for having taken the time to share this wonderfully detailed review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When visiting London, usually for work purposes, I always stay at The Royal Lancaster. This is an exceptional hotel. The quality of the service and the plushness of the rooms are all superb. The bathroom are filled with The White Company products which are delightful, the bed is firm yet very comfortable (I believe there is an option for a mattress topper to make it softer if that is your preference), and the views across Hyde Park and London I think must be unparalleled. The location is great, whether you need Heathrow airport or any train stations (20 minutes by Underground to KX/St Pancras, or Victoria) or for shopping on any major London area. Westfield Shepherds Bush lies 15 minutes away by tube, and Oxford St/Regent St, 10 minutes away by bus/tube. In my experience the breakfast is second to none, with a buffet that caters for all needs, be it healthy options, congee, viennoiserie, and of course the full English breakfast. It is truly fantastic. I really recommend staying in this fabulous hotel :)…
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Julian, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This 5-star hotel should be rated a 7-star if there’s such rating! From the moment our shuttle dropped us off the curb we were treated like royalty! The desk staff were so efficient and courteous and whizzed us through the check in process! Our rooms were ready way before the 3:00 pm check in time. Neat, clean and spacious with a wonderful view! The included breakfast has a wide selection of food and the servers were attentive to your needs! Truly an amazing experience!!!!
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alex Henskens, Other at Royal Lancaster London
Responded 2 weeks ago
Dear Carlos Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$345 - $536 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster london hotel london, royal lancaster london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
411
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Claim Your ListingROYAL LANCASTER LONDON - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about Royal Lancaster London
Which popular attractions are close to Royal Lancaster London?
Nearby attractions include Italian Gardens (0.1 miles), Peter Pan Statue (0.2 miles), and Serpentine Boating Lake (0.2 miles).
What are some of the property amenities at Royal Lancaster London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Lancaster London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Lancaster London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Lancaster London?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Lancaster London?
Conveniently located restaurants include Bel Canto Restaurant, The Victoria, and Nipa Thai Restaurant.
Are there opportunities to exercise at Royal Lancaster London?
Yes, guests have access to a fitness center and yoga classes during their stay.
Does Royal Lancaster London have airport transportation?
Yes, Royal Lancaster London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Lancaster London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Lancaster London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Lancaster London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.