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Royal Lancaster London

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Lancaster Terrace, London W2 2TY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (602)
Room & Suite (174)
Dining (145)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 05/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Lancaster London
Updated 05/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 1,170 hotels in London
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
As one of the few remaining independently owned hotels in the capital, Royal Lancaster London stands proudly on the border of Hyde Park, offering breathtaking views of the famous London skyline. The guestrooms have been impeccably designed to combine timeless style, sumptuous comfort and far-reaching city views. Each room offers a working desk with USB hubs and sofa, heated bathroom floor with waterfall shower and luxurious White Company toiletries, and fluffy bathrobes and slippers. The hotel’s collection of spacious and elegant suites include the signature Royal and Lancaster Suites on the 18th floor – the pinnacle of luxury with glorious views of Hyde Park and the Italian Gardens. There are two award-winning restaurants onsite; Nipa Thai serving traditional and authentic Thai cuisine and Island Grill, offering sustainable British dishes. Guests can enjoy one of London’s most extensive breakfasts in Park Restaurant, with stunning floor to ceiling views of Hyde Park and a traditional afternoon tea in Park Lounge Bar. Superbly located in the heart of London, the hotel is adjacent to Lancaster Gate Underground Station and a 5 minute walk away from Paddington Station, offering easy access to Heathrow Airport in just 15 minutes. For those who love to shop, Marble Arch, Oxford Street and Knightsbridge can all be reached within 30 minutes by foot. For business travellers; London’s financial district is just a 20 minute tube ride from Lancaster Gate Station.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Strollers
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Russian, Spanish and 23 more
926Reviews2Q+A100Room tips
Traveler rating
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Popular mentions
Expedition525130 wrote a review Today
1 contribution
My husband and I stayed in this lovely hotel for our 10 years anniversary. The room was amazing with fantastic views. I could have just stayed there the whole day. Staff were so nice and attentive. Doreen and Lotty were so welcoming and arranged everything for us. We had dinner at the Nipa, the food was so delicious and Kaseem the manager was so accommodating helping to choose dishes for our toddler and make it not spicy. I would definitely visit again
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Date of stay: April 2021Trip type: Traveled as a couple
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Patrick C wrote a review Today
London, United Kingdom11 contributions9 helpful votes
Special word of recognition and thanks to Thanos - gentleman working the Lounge Bar at the Royal Lancaster London. Superb professional customer service orientated individual enhanced by an admirable and enviable depth of drinks knowledge - especially of the grape variety. Keep up the great work!
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Date of stay: June 2021
Value
Location
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TeePrincess21 wrote a review Yesterday
London, United Kingdom1 contribution
The hotel in person is much better compared to pictures. We stayed on the 16th floor and the view is AMAZING!! The hotel has gorgeous decor. The room was nice.Staff were friendly. The hotel is royal indeed. If you’re celebrating a special occasion ask for Ging she really does a great job, very reliable lady who goes over and beyond. I would definitely visit again
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Review collected in partnership with this hotel
Date of stay: June 2021
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Response from Alex Henskens, Other at Royal Lancaster London
Responded today
Dear TeePrincess21, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this special occasion, and rest assured your kind comments have been shared and celebrated with Ging. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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Jim P wrote a review Jun 12
1 contribution
My wife and I stayed for a weekend and our family all had dinner one evening in the Nipa restaurant. It was everything I would expect from a 5* hotel... and then then all the staff went even further. The food in the restaurant and at breakfast was excellent and I wasn't expecting a great deal from a burger in the hotel bar but that was excellent too, as was the dirty martini. The view over Hyde Park from the 15th floor was outstanding. But what made it such a special weekend was the unfailingly courteous and helpful staff who made us and our family so welcome. Thankyou.
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Date of stay: June 2021
Value
Location
Service
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Response from Alex Henskens, Other at Royal Lancaster London
Responded today
Dear jimpN3343JU, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your recent stay with us. I am delighted to see that the service provided by the team contributed to an enjoyable experience, and hope to have the pleasure of welcoming you back again in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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Briccio Barin wrote a review Jun 12
Edinburgh, United Kingdom4 contributions
This is our second stay here at the hotel. The first time we stayed we loved it so much that we had to go back and booked a room for a week. To begin with, the hotel looks amazing, it smells really good and is very classy, but the staff is definitely one of the main reason why we loved it here. They are kind, well-trained and very very accommodating. A special mention is Vincent and Ging from reception who were exceptionally great in dealing with us, making our stay on for the books. The room is beautiful, with a great view facing London's skyline and a very spacious bed for a good and relaxing sleep. The room is cleaned every day by the lovely staff and toiletries and towels are also replaced as well as the bed's linen. Hyde park is located just in front and it's good for a morning walk, the breakfast is top-notch and stations are just around the corner. Accessibility to the city centre is not an issue here. Overall, my comment may not give justice to the wonderful experience we've had since our first day and we are surely coming back for more!
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Rooms facing London's skyline are a thing of beauty.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded today
Dear briccio22, On behalf of Ging, Vincent, and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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PRICE RANGE
$218 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster london hotel london, royal lancaster london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
411
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Frequently Asked Questions about Royal Lancaster London
Which popular attractions are close to Royal Lancaster London?
Nearby attractions include Italian Gardens (0.1 miles), Peter Pan Statue (0.2 miles), and Diana Princess of Wales Memorial Fountain (0.2 miles).
What are some of the property amenities at Royal Lancaster London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Lancaster London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Lancaster London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Lancaster London?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Lancaster London?
Conveniently located restaurants include Bel Canto Restaurant, Sheila's Cafe, and The Victoria.
Are there opportunities to exercise at Royal Lancaster London?
Yes, guests have access to a fitness center and yoga classes during their stay.
Does Royal Lancaster London have an airport shuttle?
Yes, Royal Lancaster London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Lancaster London?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Lancaster London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Royal Lancaster London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.