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Royal Lancaster London

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Lancaster Terrace, London W2 2TY England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (563)
Dining (144)
Room & Suite (94)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Lancaster London
Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 1,154 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
As one of the few remaining independently owned hotels in the capital, Royal Lancaster London stands proudly on the border of Hyde Park, offering breathtaking views of the famous London skyline. The guestrooms have been impeccably designed to combine timeless style, sumptuous comfort and far-reaching city views. Each room offers a working desk with USB hubs and sofa, heated bathroom floor with waterfall shower and luxurious White Company toiletries, and fluffy bathrobes and slippers. The hotel’s collection of spacious and elegant suites include the signature Royal and Lancaster Suites on the 18th floor – the pinnacle of luxury with glorious views of Hyde Park and the Italian Gardens. There are two award-winning restaurants onsite; Nipa Thai serving traditional and authentic Thai cuisine and Island Grill, offering sustainable British dishes. Guests can enjoy one of London’s most extensive breakfasts in Park Restaurant, with stunning floor to ceiling views of Hyde Park and a traditional afternoon tea in Park Lounge Bar. Superbly located in the heart of London, the hotel is adjacent to Lancaster Gate Underground Station and a 5 minute walk away from Paddington Station, offering easy access to Heathrow Airport in just 15 minutes. For those who love to shop, Marble Arch, Oxford Street and Knightsbridge can all be reached within 30 minutes by foot. For business travellers; London’s financial district is just a 20 minute tube ride from Lancaster Gate Station.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Strollers
Airport transportation
Paid private parking on-site
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Spanish, Arabic and 12 more
869Reviews2Q+A100Room tips
Traveler rating
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Popular mentions
VT T wrote a review Nov 2020
London, United Kingdom11 contributions4 helpful votes
We booked the hotel last minute as a small break for my husband and I for a little weekend without the children. We were offered a fantastic deal that allowed us a suite upgrade. Tanya was so helpful and was so accommodating. The suite was stunning as is the rest of the hotel. It was a fantastic surprise gem of a hotel! The staff from the receptionist to the restaurant were all incredibly friendly and helpful. The interiors were really beautiful, the owners have done a very good job and can evidently see that there has been great attention to detail from the carpet patterns to the crockery used at the restaurants. The bed was so sumptuous that we wanted to know the make so we could buy the mattress! We thoroughly enjoyed our stay and the beautiful views and all the small touches that made the stay memorable for a London hotel. We are looking to rebook it and return with the whole family. We would definitely recommend this hotel!
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Date of stay: October 2020
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear VTT_13, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this special occasion, and rest assured your kind comments have been shared and celebrated with the entire team, with of course a special mention to Tanja. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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AmelleC wrote a review Nov 2020
2 contributions
After having had a traumatic experience at the Syon Park hotel. I called the Royal Lancaster in London very last minute to see if they were able to accommodate me. When I arrived Vincent Drepat found a competitive price for and had prepared a beautiful room with a fantastic view. Which did not disappoint. Vincent saved the day on a weekend I was looking forward to for such a long time and was empathetic and hospitable. The staff from catering the the front desk Doreen were so accommodating; remembered my name and keen to help. I honestly can not wait to return to the Royal Lancaster London.
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Date of stay: November 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: The higher the rooms the better. And a city facing room would be amazing.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Amelle, On behalf of Vincent and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience in the end and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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Luke F wrote a review Nov 2020
New York City, New York2 contributions8 helpful votes
I had to travel to London for business last week and had an excellent experience at the Royal Lancaster. The check-in / check-out process was very pleasant and the room was lovely. Most importantly, the staff was extremely accommodating, facilitating meeting rooms and checking in regularly to ensure all of my needs were met. I will certainly be returning for future trips & would highly recommend the hotel to others for both leisure & business.
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Date of stay: November 2020
Location
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear Lucas, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your recent stay with us. I am delighted to see that the service provided by the team contributed to an enjoyable experience, and hope to have the pleasure of welcoming you back again in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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JWG wrote a review Nov 2020
1 contribution
We had the most wonderful time at the Royal Lancaster for my wife's 60th birthday. The hotel was stunning and the room was exquisite. The staff were wonderful, nothing was too much trouble and we had a fantastic time . We will definitely be coming back again.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear JG4412 , Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this special occasion, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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Hlem wrote a review Nov 2020
London, United Kingdom2 contributions3 helpful votes
As with many people on the review list we stayed with our children because Covid restrictions meant other plans were cancelled. We had the most fabulous time and the rooms were so lovely and spotlessly clean. The children adored their room and the big tv and bathrobes. Room service was delicious. A very relaxing stay. Definitely recommend.
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 1 week ago
Dear 884hel, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that, despite the current uncertain times, you and your family had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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Previous
PRICE RANGE
$218 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster london hotel london, royal lancaster london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
411
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Frequently Asked Questions about Royal Lancaster London
Which popular attractions are close to Royal Lancaster London?
Nearby attractions include Italian Gardens (0.1 miles), Peter Pan Statue (0.2 miles), and Diana Princess of Wales Memorial Fountain (0.2 miles).
What are some of the property amenities at Royal Lancaster London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Lancaster London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Lancaster London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Lancaster London?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Lancaster London?
Conveniently located restaurants include Bel Canto Restaurant, The Victoria, and Nipa Thai Restaurant.
Are there opportunities to exercise at Royal Lancaster London?
Yes, guests have access to a fitness center during their stay.
Does Royal Lancaster London have an airport shuttle?
Yes, Royal Lancaster London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Lancaster London?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Lancaster London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Royal Lancaster London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.