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Lancaster London

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#224 of 1,072 Hotels in London
Certificate of Excellence
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3,260 Reviews from our TripAdvisor Community

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Showing 2,705: English reviews
Isle of Sheppey, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location close to buses and tubes. Very grand hotel however some rooms are waiting to be refurbished and so are a little dated. The 8th floor has views of Hyde Park. The Nipa Thai restaurant is amazing but a little pricey. Breakfast ranges from continental to Thai to traditional english and is plentiful.

Helpful?
Thank ChickandNik
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

very professional staff team members I love to stay in this hotel, because of friendly staff.,, the location is also very convenience, we like the walk around the Park which allocated opposite. We can wait to return again.

Helpful?
Thank thongsonlon
Newquay, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very pleasant stay,location was perfect for Hyde park, underground, bucking palace etc.on arrival the valet parking were very efficient and reassuring in looking after our car and on our day to leave it was ready for us as previously agreed. At reception we arrived very early (6.45)even though we couldn't check-in until 2pm and were only expecting to leave out... More 

Helpful?
Thank Caroline R
Northallerton, United Kingdom
Level Contributor
218 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was here on a business trip so someone else was picking up the tab, which is a good thing as it was quite pricey. The room was small and not particularly nice. Great location obviously. Breakfast was the usual sort of thing. I found the whole thing terribly average but was not surprised as this is central London so... More 

Helpful?
Thank Hepatacyte
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Room a bit small but reception and porter wete very friendly and helpful, breakfast was very good and varieties. Very good location in the cbd of London just 15-20 minutes walk to Oxford street which are main destination for shopping and 15-20 walk to Queensway a little China town.

Helpful?
Thank Surachart B
Doha
1 review
5 of 5 stars Reviewed 1 week ago

Great service, very friendly team, great location, rooms are very nice but requires some renovation. I would recommend it to everyone. Very close to a bus station and an underground station, which will facilitate transportation.

Review collected in partnership with this hotel

Helpful?
Thank seif_elseddik
Dublin, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel with a great location near the station for the Heathrow Express. The service was great with many breakfast options. We were on the weekend get-away package which was a great value. Just across the street from Hyde Park.

Review collected in partnership with this hotel

Helpful?
Thank tma8952
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is extremely wonderful place due to the excellent staff. Thanks for Mr.Raid Lot, Mr.Carlos, Mr. Devon who helped me to earlier check-in in the 4:30am. As international tourist, feel blessed. I booked Lancaster London in Sep 15-16th. As the Sep14-15 London fully booked, I booked the other hotel but found that hotel was not good and I would... More 

Helpful?
Thank Ch C
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Ch C, I am absolutely thrilled to read your wonderful review of your stay with us- thank you so very much for taking the time to write it, and for your lovely comments. The guest experience and customer service at Lancaster London Hotel are our highest priority and I am delighted to learn that the team delivered with great... More 

Level Contributor
9 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice central location easy to access all of London via the nearby tube station. The rooms were small however standard size for London hotels. The days I stayed there were long queues for breakfast meaning I only had time for breakfast on one of the days. There was a large choice of breakfast foods which were very tasty. Overall a... More 

Helpful?
Thank Nicola R
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Nicola R, Thank you very much for taking your time to write a review in regards to your recent stay with us. It is always great to hear that our guests enjoy their time spent at the hotel and can take advantage of our location. Thank you also for your feedback on your breakfast experience and please be rest... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We came here for the afternoon tea, and it was just amazing! The sandwiches were lovely as well as the asaparugus tart, the scones were lovely and warm with an added extra of a chocolate chip scone which was yummy!! Having the jam and cream in paint tubes was such fun! The sweet treats were out of this world, amazing... More 

Helpful?
Thank Emily--x777
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Emily--x777, Thank you for taking the time to leave feedback on your recent visit to Lancaster London for the ArTea Afternoon tea. We are delighted to learn that you enjoyed the experience and everything about this ArTea. The guest experience and customer service at the hotel are our highest priority, and it pleases me hugely to read your comments... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Location: United Kingdom > England > London
Price Range: $150 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Lancaster London England
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#171 Luxury Hotel in London
#207 Business Hotel in London
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