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Lancaster London

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#224 of 1,070 Hotels in London
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Lancaster London
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3,231 Reviews from our TripAdvisor Community

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Showing 2,680: English reviews
Huntington, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

Close to the tube. Staff very helpful. Room was clean and comfortable. The only disappointment was no free coffee. The breakfast should always be included...or at least the coffee which was extra everyday.

Review collected in partnership with this hotel

Helpful?
Thank 695travelgirl
Bedford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel was lovely with excellent views over London.Getting around was no problem with a tube station just round the corner.If you like your fitness there was a gym in the hotel or cross over Bayswater road and your in Hyde park .A very nice stay indeed.

Review collected in partnership with this hotel

Helpful?
Thank dsgfranklinltd
Peterborough, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here one night for a business trip, room is spacious with very nice view (9th floor), bathroom does only have a shower head attached to a wall, so to wash my hair was impossible unless I'd like to have my shampoo all over my face, at 7am someone ordered room service right next door and the gentleman delivering it... More 

Helpful?
Thank Lucia P
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Lucia P, Thank you for taking the time to leave a review of your recent stay at the Lancaster London Hotel. I am pleased to read that you enjoyed the overall experience however I am sorry to learn that you were woken up by the noise early in the morning. I will share your feedback on noise level, bathroom... More 

Middlesbrough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped at the hotel on a Saturday and Sunday in July 16. This hotel was a great place to stop at for price, location and a great breakfast. All the staff where friendly and helpful. The hotel was very clean and tidy, it is also with in a 1/2 minute walk of the tube station.

Helpful?
Thank vic-theboro
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear vic-theboro, Thank you for taking the time to leave such wonderful feedback on your recent stay. I am delighted to read how much you and your family enjoyed the experience including the service from our team, a great breakfast and location. It will be a delight for me to pass along your feedback to the team who I know... More 

Oakham, United Kingdom
Level Contributor
171 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for one night on the hotel's "Nipa Thai Package" in a superior room with a park view. It represented good value for money and in a part of London we don't venture into too often. The front of house staff were very welcoming and looked after our bag when we were early and our room wasn't ready. Our... More 

Helpful?
Thank The Teacher7
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear The Teacher7, I thank you for taking the time to leave such wonderful feedback on your recent stay. I am delighted to read how much you and your family enjoyed the experience including the service from our team and the food in the Nipa Restaurant and Park Breakfast Room. It will be my pleasure to share your feedback with... More 

Cary, North Carolina
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to come back to London a day early and the hotel was able to accommodate us. We had to change rooms the second night, but they took care of moving our bags. They even invited us as their guest for afternoon team. Unfortunately my stomach was acting up, buy my wife and son attended. They raved about their... More 

Helpful?
Thank Matt P
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Matt P, Thank you for your kind feedback and choosing to stay at the Lancaster London Hotel. I am absolutely thrilled to read your wonderful review of your stay with us- thank you so very much for taking the time to write it, and for your lovely comments. The guest experience and customer service at the hotel are our... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Had the most wonderful Thai Meal and Experience in the stunning room. we had the window table overlooking Hyde Park. Both the Food and Staff were excellent, many thanks to Noy and her team for making our celebration evening very special. we will definitely be coming back again and again.

Helpful?
Thank _kdwalling26
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear by_kdwalling26, We were thrilled to learn that you decided to spend this special occasion with us in Nipa Restaurant and were delighted to read that you and your family had such a wonderful experience. The whole Nipa team work very hard to consistently deliver the highest level of service to every guest and are touched when efforts are recognised... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Really really good, the staff are excellent and the atmosphere is very relaxing. The Artists afternoon tea is amazing. Silly one I know but the pillows are the best we have experienced in any hotel previously. The location is great and all in all a super place to stay

Helpful?
Thank Kevin R
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Kevin R, I am absolutely delighted you had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to exceed guest expectations, and I am thrilled you found our staff, ArTea afternoon tea and location to be amazing. I am also glad to know that you liked our pillow... More 

Kingdom of Bahrain
1 review
4 of 5 stars Reviewed 2 weeks ago

It was extremely perfect hotel the standard is very high in almost everything, the location of the hotel for any tourists is incomparable to any other hotel, in the middle of everything. On the other hand the staff level of positive relationship standards are very high. General level of services available is acceptable compared to the price.

Review collected in partnership with this hotel

Helpful?
Thank raji_arahman
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear raji_arahman, It is a delight to read your comments regarding your recent stay at Lancaster London Hotel. I am so pleased to see you enjoyed your stay with us and the team made your stay wonderful. I will certainly be passing this feedback onto the team and look forward to welcoming you back in a near future. Kind Regards,... More 

Portaferry, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

My mother and I stayed at the hotel in a twin room from Thursday 30th June - Sunday 3rd July 2016. Upon arrival we were helped from our taxi and our luggage was taken from us by the concierge. As immediate check in wasn't possible due to a problem with the computer check in system so we were shown to... More 

Helpful?
Thank msmcveigh2016
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear msmcveigh2016, Thank you for choosing to stay at the Lancaster London Hotel and taking the time to leave such a wonderful feedback on your recent stay. I am delighted to read how much you and your mother enjoyed the experience including the service from our team, in room facilities, the food and the location. It will be my pleasure... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Location: United Kingdom > England > London
Price Range: $156 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Lancaster London England
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#171 Luxury Hotel in London
#207 Business Hotel in London
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