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Holiday Inn London - Kensington High Street

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Traveler (985)
Room & Suite (543)
Dining (79)
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Overview
  • Excellent17%
  • Very good38%
  • Average25%
  • Poor12%
  • Terrible8%
Travelers talk about
“muffin man”(40 reviews)
“tube station”(240 reviews)
“rooms are small”(78 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,542)
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All reviewsmuffin mantube stationrooms are smallhotel is in a great locationhyde parkfew minutes walkafternoon teakensingtondoorman
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631 - 635 of 3,579 reviews
Reviewed February 4, 2017 via mobile

Booked a deal online through Wowcher for a one night stay here with breakfast and 3 course meal at Las Iguanas. Hotel was large and very clean. Bedroom was very small but as only staying one night, and based on what we paid, was sufficient...More

1  Thank hendojojo
Response from Sergio B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded February 8, 2017

Dear hendojojo, Thank you for your review following your recent stay with us. I am delighted that overall you had a good experience however I am very sorry to hear that you had a few issues. I hope they were resolved to your satisfaction. I...More

Reviewed February 4, 2017 via mobile

This was an overnight stay for an event we where attending. The hotel is in a quiet location with access to the shops. Our room was small but well laid out. We had an issue with the bathroom lights but couldn't get an answer from...More

Thank Bubs78
Response from Sergio B, Guest Relations Manager at Holiday Inn London - Kensington High StreetResponded February 7, 2017

Dear Valued Guest, I am flattered that you likedyour stay, with a particular mention to the quiet location Thanks for pointing out the qualities of our staff, friendly and helpful. I am looking forward to welcoming you soon, and fully exceed your expectation Should you...More

Reviewed February 3, 2017 via mobile

We booked this hotel through their hotel rewards app, which was having a January sale for club members only. So we paid a discounted price and the hotel was good for the price we paid. Rooms were tiny but nice, very good location and I've...More

5  Thank Sarah R
Response from Sergio B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded February 8, 2017

Dear Sarah R, We want to thank you for taking the time to leave feedback on your stay at our hotel. We always aim to improve future guest stays. We are disappointed to hear about some aspects of your stay. I will be passing on...More

Reviewed February 3, 2017 via mobile

Had an overnight stay here this week and it was excellent! Friendly and helpful staff, comfiest hotel bed I've slept in for a while and great breakfast. Only thing that could have improved it was that because the room was quite small (but fine for...More

Thank Packabag13
Response from Sergio B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded February 8, 2017

Dear 577missnt, Thank you for your review following your recent stay with us. I am delighted that overall you had a good experience however I am very sorry to hear that you had a few issues. I hope they were resolved to your satisfaction. I...More

Reviewed February 3, 2017

Having been to London several times I know the importance of choosing a hotel which is close enough to London Victoria for those who are travelling by train and public transport. This hotel is just a 5 minutes walk of the High Street Kensington tube...More

Thank Monty-eFred
Response from Sergio B, Front Office Manager at Holiday Inn London - Kensington High StreetResponded February 8, 2017

Dear Monty-eFred, Thank you for posting your very positive review following your recent stay. I am delighted that you had an enjoyable time with us noting that our staff was very helpful and that our location suited your requirements. I do hope that we have...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free Internet
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$147 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Spa Hotel in London
#375 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
$147 - $290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#76 Spa Hotel in London
#375 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveler (985)
Room & Suite (543)
Dining (79)
Pool & Beach (26)
Amenities (36)
Business Center & Event Rooms (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Louisa E
May 14, 2018|
AnswerShow all 10 answers
Response from BillNorthumberland | Reviewed this property |
To access the lift only one person needs to use their key card, therefore anyone can enter the lift without a card as long as they follow someone in. We have stayed in a number of hotels when you can enter the lift without... More
1
Vote
T9167FGemmar
February 16, 2018|
AnswerShow all 3 answers
Response from Clifford M | Reviewed this property |
When we stayed in January there was no charge for using the spa but we didn't book direct with the hotel so you may have got a better room deal that excludes the spa.
1
Vote
rileylilly
September 19, 2017|
AnswerShow all 4 answers
Response from Buffs1974 | Reviewed this property |
The location of this hotel is excellent. The tube station is a two minute walk away and there are plenty of bars and restaurants nearby. The Ivy Brasserie looks amazing and we wished we had booked a table. The hotel itself... More
0
Votes
Room Tips
"if you want to look at bedroom windows a have them look at you try 4th floor"
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"It's a big hotel with long corridors - ask for a quiet end of corridor room if you want most chance of..."
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"ask for a bath"
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"Don't fall for the upgraded room offer"
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