Westminster Bridge Road London County Hall, London SE1 7PB England
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Room & Suite (395)
Dining (178)
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About
#161 of 1,209 hotels in London
Location
4.8
Cleanliness
4.5
Service
4.3
Value
3.8
Travelers' Choice
Painted with a signature backdrop, the historic London Marriott Hotel County Hall offers proximity to London, England's main attractions. With views of Big Ben, the banks of the River Thames and overlooked by the London Eye, landmarks are a short stroll away from the front doors of our hotel in London. Stay with us and hold your events here, as we feature distinctive venues that can accommodate every occasion.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Iron
Laptop safe
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Contact
Westminster Bridge Road London County Hall, London SE1 7PB England
Getting there
WaterlooUnderground5 min
EmbankmentUnderground8 min
Rental CarsSee rental cars from $25/day
3620Reviews129Q+A100Room tips
Reviews
Traveler rating
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Lovely building and location but………::totally disorganised managerially. Booked room weeks in advance requesting non feather extra pillows. Arrived at 3 pm, the promised checkin time but room not ready. Sent to alternate room to change but this had cleaners in iit. Back to reception( it’s a big hotel with very long walks) for another temporary room. Told to leave bags there and these would be waiting for us in proper room when returning from event. Whole process took 45 mins: thus late for anniversary event, hassled upset. Returned 6 hours later after theatre, room ready but no bags in new room and no pillows. Another 30 minutes of chaos finding out where bags and pillows might be. Whole experience was very poor - resembled Fawlty Towers on a bad day 😫. Finally got to bed after midnight. Management seems to have very poor grip on running top class hotel. …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a great experience at London Marriott County Hall. The service was great from check in to check out. They were able to accommodate early check in which was extremely helpful after a long flight. I was impressed with the upkeep of the hotel. Everything was clean and in great shape, from the rooms to all the common areas. The location is great as well, with easy access to a couple of tube stations just a 5 minute walk away. Right on the Thames as well, which also makes catching a Uber boat a decent way to get around as well. Big Ben/Westminster Abby/Palace and the London eye are a <5 min away. I would definitely consider staying again the next time we're in London.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I rarely leave reviews but our family - 2 adults and a 12 yo - had a great experience at the Marriott County Hall. Everyone who worked there was polite and efficient. We did the M Club and thoroughly enjoyed the breakfasts and evening get togethers. We even hit the pool one night and it was awesome. The view was postcard-worthy from just about every vantage point and it was super convenient for everything we had on our itinerary.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Nagtglas Boot, Other at London Marriott Hotel County Hall
Responded 4 days ago
Dear Flyer38781516797, We are absolutely delighted and honored you have taken the time to share your experience with us! It sounds like you had the perfect family getaway and its so wonderful we were able to be part of that. Thank you so much for your your wonderful feedback and we are looking forward welcoming you back! Warm regards, Anna Nagtglas Boot Director of Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Marriot County Hall last weekend. The views of the Thames and the London Eye were impressive, but it was terrible value for money. We were gifted the stay luckily but the room rate just short of £500 per night excluded breakfast and other than the glass of fizz while checking in, that was as far as the luxury went. The room was OK, but a very long walk from reception, the bathroom was clean but not great (no hot water in the basin and the drain cover permanently lifted off in the shower). The interior of the historic building wasn’t really visible, just long corridors with rooms off. Breakfast was even worse value. We paid £56 for a smoothy, toast and a full English including coffee and OJ! The staff were really helpful and friendly, but next time I’ll stay in a Premier Inn as there is absolutely no justification for the prices charged at the Marriot!…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dominika Klimek, Guest Services / Front Office at London Marriott Hotel County Hall
Responded 1 week ago
Dear JohnH216, I would like to express my sincere apologies for any inconveniences that you may have experienced during your recent stay with us. In order to thoroughly investigate what happened, could you please contact me directly at d@k.com? I am deeply sorry for any discomfort caused and I look forward to hearing from you soon. Warm regards, Dominika Klimek Guest Service Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thoroughly enjoyed our stay at the London Marriott County Hall. It was only two nights but the location was perfect to take in the sites. We got a room with a view of Big Ben and Parliament, which was beautiful morning and night. Easy access to the tube and the river walk, too. The service was exceptional at every level. We especially want to mention Jay for his wonderful service in Gillray’s and The Library. He was very friendly and proved exceptional service as did everyone in the hotel. The M Club was a very nice place to get a drink and snacks. The M Club breakfast is served in The Library, which is a lovely setting. I know I sound like a broken record, but the service in the M Club matched the rest of the of the hotel—it was too notch. We can’t wait to return to London, and we will stay at the Marriott County Hall!…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Nagtglas Boot, Other at London Marriott Hotel County Hall
Responded 2 weeks ago
Dear Ktwofish, Thank you so much for your fantastic review and the lovely photo you added. We are absolutely thrilled you had such a wonderful time with us, enjoying the amazing views and taking in the sites. We very much appreciate the special mention of Jay who looked after you so well in both Gillray's and The Library, he is amazing! We have shared your kind words with the total hotel team, as it means a lot to us. We are looking forward welcoming you back! Warm regards, Anna Nagtglas Boot Director of Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location. Check-in was smooth and friendly. Due to status I expected a good upgrade as they had a lot of availability at the time of my stay, instead I was given a very weak upgrade. Bed was not comfortable. The room was too warm, even when I shut off the thermostat. I slept poorly. There were black out curtains; however, the bright lights from the London eye found their way around the top of the curtains. My breakfast was serviced in the library. Nice seating area. You were able to order one cold item and one hot item. The cold items included a choice of pastry/croissant/cereal/ yogurt/smoothie/muffin or chia pudding. Overall I did not care for the hot breakfast items offered, (traditional English/Scottish smoked salmon/avocado toast or pancakes) I asked if they could make scrambled eggs (not on menu), they accommodated my request, unfortunately they were horrible. Tea leaves are in plastic bags, I personally do not favor tea leaves that seep in a plastic pouch. The lounge is table service, you can choose from 2 small cold appetizers and they bring you the warm appetizer of the day, you have to use a QR code as the menu, I did not have my phone on me and found this off putting. I was brought an item that I didn't order, when I said I ordered something else I was told they didn't have what I ordered, I find it odd that I wasn't told that upfront and asked to choose a different item. I didn't want what they brought, strange service. The property is very clean and thankfully does not have an overpowering perfume scent as some of the Marriott properties do.…
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Date of stay: February 2023Trip type: Traveled on business
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Anna Nagtglas Boot, Other at London Marriott Hotel County Hall
Responded 2 weeks ago
Dear Ann C, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations, especially as a loyal Marriott Bonvoy Member. I have shared your feedback in regards to your room and the food & beverage experience with our management team to ensure the necessary guidelines are in place and reviewed. Our tea from Tea makers London pride itself to focus on sustainability and this particular tea bag is actually 100% plastic free. We will of course pass on your feedback to our supplier "Tea Makers of London. We are delighted to read that you were pleased with the cleanliness of the hotel. We sincerely hope that when travel brings you back to London we may welcome you back to the London Marriott Hotel County Hall. Warm regards, Anna Nagtglas Boot Director of Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was fabulous! The location, the rooms and the staff were wonderful and accommodating! Every time you walked by the lobby the staff greeted you. The front desk employees helped with directions, currency exchange and so much more. The rooms were clean and modern. The restaurant staff was friendly and breakfast was great! As soon as we came back to the states we booked the same hotel again for our trip this year.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Has a lot of quick food options close if you come out of the courtyard & turn left twice instead...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Nagtglas Boot, Other at London Marriott Hotel County Hall
Responded 3 weeks ago
Dear Boutiquec945, On behalf of the entire hotel team, I want to thank you for sharing your wonderful feedback about your recent stay. It's amazing to read you had such a fabulous time and that everyone you encountered were so wonderful and accommodating. We are absolutely thrilled you have booked to return as soon as you came back home. We are excited to welcome you back when you return to London! Wam regards, Anna Nagtglas Boot Director of Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent room but did require a bit of adjustment as an open window was causing the wind to howl just outside the room. However, it was quickly attended to. The room was well appointed with outlets for the UK, EU, and the US and toiletries that smell so good we're looking to purchase them when we get home. Other than that, service was excellent, the pool was perfect, and the staff was exceedingly courteous and attentive to my six year old son. Shout out to Sanda and Jay for their breakfast service at the Library and Gillray's. Sanda's reputation is well deserved and Jay was also excellent. Give these folks a raise, Marriott!
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: Ordering an Uber is easy but sometimes they have trouble getting into the pick up point outside...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Boot, Guest Services / Front Office at London Marriott Hotel County Hall
Responded 3 weeks ago
Dear Abenamer, My apologies for the initial inconvenience with your window! I am pleased to read that this was swiftly resolved and you enjoyed all the amenities our rooms have to offer. We are delighted your 6 year son felt looked after and had such a wonderful experience in breakfast, especially from Sanda and Jay. We will ensure to pass on your kind words. Thank you so much for your fantastic feedback and can't wait to welcome you back. Warm regards, Anna Nagtglas Boot
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of 4 came for a vacation. We had trouble with a VRBO and so we ended up at this Marriott. The location is right at the Thames and the London Eye. It’s a great spot from a tourist perspective. There are plenty of metro stops and bus stops right here and you can easily walk across the bridge to Parliament/Big Ben or down the Thames to other parts of the city. The staff was great. Everyone from the front desk to the cleaning crew to the restaurant staff was good to work with. I’m particular, Felicia and Ana Paula in the M lounge breakfast and George at the front of the building were very helpful.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Boot, Guest Services / Front Office at London Marriott Hotel County Hall
Responded 3 weeks ago
Dear Bokee88, I am sorry to hear your VRBO didn't work out, however we are delighted you found us instead! It is wonderful to read that you and your family enjoyed the location and the entire staff, especially Felicia, Ana Paula and George, here at the London Marriott Hotel County Hall. Thank you so much for your fantastic feedback and when you do return to London we look forward welcoming you again. Warm regards, Anna Nagtglas Boot
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at Marriott County Hall London and it was a fantastic experience. The location is superb, with iconic landmarks close by, and the staff were friendly and welcoming. The rooms are spacious, well-equipped and offer stunning views of the River Thames. The facilities are excellent, including a fitness center, pool and spa, and the food at the on-site restaurant was exceptional. I highly recommend this hotel for both business and leisure travelers.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Boot, Guest Services / Front Office at London Marriott Hotel County Hall
Responded 4 weeks ago
Dear Global17552584658, We are so happy to read you had a fantastic experience with us. Your review highlighting our friendly and welcoming staff, superb location and exceptional restaurant is very much appreciated! Thank you so much and we are looking forward welcoming you back. Warm regards, Anna Nagtglas Boot Director of Quality
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$487 - $808 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott london county hall hotel london, london marriott
FORMERLY KNOWN AS
Marriott London County Hall
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
206
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Claim Your ListingLONDON MARRIOTT HOTEL COUNTY HALL - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about London Marriott Hotel County Hall
Which popular attractions are close to London Marriott Hotel County Hall?
Nearby attractions include Houses of Parliament (0.3 miles), London Eye (0.1 miles), and BrakeAway Bike Tours (0.1 miles).
What are some of the property amenities at London Marriott Hotel County Hall?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at London Marriott Hotel County Hall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at London Marriott Hotel County Hall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Marriott Hotel County Hall?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to London Marriott Hotel County Hall?
Conveniently located restaurants include The Library at County Hall, Locale, and Strada Southbank.
Are there opportunities to exercise at London Marriott Hotel County Hall?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does London Marriott Hotel County Hall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to London Marriott Hotel County Hall?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (1.9 miles), and Houses of Parliament (0.3 miles).
Does London Marriott Hotel County Hall have any great views?
Yes, guests often enjoy the city view available here.
Is London Marriott Hotel County Hall accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.