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Room & Suite (1233)
Dining (280)
About
#460 of 1,209 hotels in London
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.8
GreenLeaders Silver level
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Arabic, Italian
Location
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
Contact
22 Park Lane, London W1K 1BE England
Getting there
Hyde Park CornerUnderground4 min
Green ParkUnderground7 min
Rental CarsSee rental cars from $25/day
4247Reviews52Q+A100Room tips
Reviews
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As always, great hospitality. Haven’t been here since Covid-19, but still top notch service, especially in the breakfast area - Najat, Yiming and Luisa. Definitely some talent in the hotelier industry. Also to mention Mr. Abdel who is always so caring and welcoming. It’s my 60th stay in this hotel. Coming back in May!
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This is a fantastic Hilton hotel. The staff are excellent: professional, friendly and helpful. The whole hotel is well kept. Our room on the Executive floor had an extremely comfortable bed, great cupboard and wardrobe space and a spacious bathroom. The view over Hyde Park was the icing on the cake. The Exec Lounge is currently closed but the Podium Bar is being used instead. The selection of drinks and snacks was great. I used the gym - there is a good range of equipment including free weights. Breakfast had something for everyone and items available to order. Some of the best breakfast service we've experienced in terms of replenishment and cleanliness. The one niggle of our stay was that we booked a late check out, but our key cards expired not once, but twice. Reception staff resolved this, but it was a pain to return to our room after breakfast and find we couldn't get in and again when we returned to collect our bags shortly before the agreed check out time.…
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Breakfast was definitely busier in the last half hour or so of service. Beat the rush by going...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from London Hilton on Park lane, Guest Services / Front Office at London Hilton on Park Lane
Responded Aug 9, 2021
Dear Grecofan2, Thank you for taking your time to share your experience at the London Hilton on Park Lane. We are sorry to hear your key cards expired and had to see reception multiple times. Please accept our apologies for any inconvenience this has caused. Rest assured the relevant department has been informed of these feedback for improvements. On a brighter note, I am glad to read you thoroughly enjoyed your stay with us and we really look forward to welcome you back in a near future. Best Regards, Riccardo Coghetto Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This morning, I was welcomed by a lovely team of 3 wonderful waitresses; Fern, Serry and Luisa. From the minute I entered, to the minute I have left, they have provided me with nothing, but exceptional hospitality. They have catered to my and my son’s needs thoroughly, and have never left our side. I was due for an orange juice refill, and before I knew it, Fern had come over by me, and poured me some in a glass. Top hospitality, and top staff!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This used to be my favorite hotel. Its a great location and the views from the top floors are great. The executive lounge is good too if you are granted access. BUT my room upgrade on the "executive floor" was very very rundown, dirty and in dire need of a refurbishment. I would hate to see what the yet to be refurbished rooms looked like. There was rust in the shower, dirt stains on the carpet and the wood furniture had big wear marks. This I was told their refurbish room on the executive floor on 18. Honestly, I love the location but the hotel is very dated and I would only stay again if it was a super cheap deal,
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful hotel, very comfortable, clean and warm room. The staff are excellent, and give exceptional service. Just a note this hotel may be thought of as expensive, but you are in the centre of London, and it compares well with other hotels of this standard.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was always a 3 star hotel at 5 star prices. But we have stayed there a number of times over the years because it was so conveniently located above one of our old family favourites...Trader Vics. Now...Hilton have seen fit to evict Trader Vics....for reasons best known only to themselves. So now....why would anyone pay £500 a night for a room that is little (if ANY) better than a Premier Inn? I can assure you that *I* never will again.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Thank you so much to Serry, Eloide and the breakfast team for taking care of us during our visit. Love the vegan choices and delicious coffee with oat milk. It makes such a difference when travelling and definitely adds to a more comfortable and relaxing stay. Top job from the staff - thanks again and see you all in October.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The hotel is a short walk from Green Park (about 15 minutes) tube station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This hotel is tremendously overpriced. When we got there, toiletries hadn’t been filled Andover the course of a week we never did succeed in getting any shower gel no matter how many times we complained. The fridge wasn’t plugged in and when we pulled it out to try to connect it, it was full of rotting food and had so much dust around it that it was an obvious fire hazard. Once the staff turned it on, we found it turned off again later. Thankfully we only had some cheese in it. Staff never could figure out that my husband and I had different last names so I was greeted incessantly by the wrong name despite my name being on the check in information and reservation. Constant drama at breakfast— usually had to ask four people minimum to get a pot of tea, and major drama about seating you as if putting you at a table in a basically empty restaurant entails the level of planning required for D-Day. They only put nonfat milk out for cereal. At one point I asked for cream for something and a waiter told me they have no cream anywhere in the hotel. No cream, which is what goes with COFFEE, in a hotel of this supposed caliber? He was wrong (unsurprising). At breakfast, you should expect any work you’re doing to be interrupted by staff, typically pushing you to eat an omelette. The rooms are hot as hell and the temperature controls don’t work. They do not enforce no smoking rules, so you will be breathing secondhand smoke. Frankly, I wanted a refund of at least several hundred pounds. Their answer to every complaint was to send a plate of fruit and wine, even though we told them repeatedly that we do not drink alcohol as we are recovering alcoholics. Just awful. Stay at a B&B by Russell Square at least then you’ll get a decent pot of tea without having to beg for it— and perhaps with something that isn’t nonfat milk.…
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for 2 night on the executive floor, had read a few mixed reviews ahead of our stay and was concerned that the product might be a little tired and equally the ongoing refurbishment might cause issue. However we were very pleasantly surprised, the hotel areas which have been refurbished (exec lounge) are looking great and I have to make a special mention to Rhani (breakfast server in the main restaurant) who was an absolute delight, warm, welcoming friendly, probably the most genuine warm service I have received at Hilton in quite some time (as a Diamond Member we do over 30 stays per year across the brands) We look forward to returning and seeing the refurbishment complete.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Exec Floor rooms great views on high floors, main restaurant breakfast far more extensive than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is in a great location at the bottom of Park Lane and walking distance to Knightsbridge and Oxford Street. The entrance is currently at the back of the hotel due to construction work, there is a doorman at the front who will point you in the right direction. Check in was so friendly and the glass of Prosecco on arrival is a lovely touch. The room was large and clean with a lovely view. The furniture and carpet are tired and could do with being replaced. The bathroom was clean, apart from some mould around the sink and bath. Robes and slippers are provided and there is also a good sized mini fridge you can store your own drinks/snacks in. The air con was excellent. Lovely views across London and it is extremely quiet. The condition of the room/bathroom is the only reason why this is a 4* and not a 5* review.…
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$388 - $664 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london hilton on park lane hotel london, hilton hotel london, hilton international london, hilton london, hilton park lane
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
453
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Claim Your ListingLONDON HILTON ON PARK LANE - Updated 2023 Prices & Hotel Reviews (England)
Frequently Asked Questions about London Hilton on Park Lane
Which popular attractions are close to London Hilton on Park Lane?
Nearby attractions include Bomber Command Memorial (0.2 miles), Apsley House (0.2 miles), and Wellington Arch (0.2 miles).
What are some of the property amenities at London Hilton on Park Lane?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at London Hilton on Park Lane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at London Hilton on Park Lane?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at London Hilton on Park Lane?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to London Hilton on Park Lane?
Conveniently located restaurants include Smith & Whistle, Ormer Mayfair, and Iran Restaurant.
Are there opportunities to exercise at London Hilton on Park Lane?
Yes, guests have access to a fitness center during their stay.
Does London Hilton on Park Lane have airport transportation?
Yes, London Hilton on Park Lane offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at London Hilton on Park Lane?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at London Hilton on Park Lane?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does London Hilton on Park Lane offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.