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London Hilton on Park Lane

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#300 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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London Hilton on Park Lane
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2,734 Reviews from our TripAdvisor Community

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Showing 2,482: English reviews
London, United Kingdom
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed today NEW

Standards slipping here - room pleasant but Exec Lounge under staffed - nobody on the "service" desk all day. The hotel is showing its age and it needs some investment or high end customers will simply go elsewhere - it's a competitive market.

Helpful?
Thank ALANSPEAKER
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

Hotel is located near to head park it has bus. The room are ok comparing to Hilton hotel. Hotel is near to bus station but underground satiation needs 5 min walking Near to shopping area and a lot of rest around

Helpful?
Thank Ahmed M
New York City, New York
Level Contributor
18 reviews
Reviewed yesterday NEW

Excellent service, ideal location, great deals on our stay. Enroll in Hilton Honors for free in-room wifi and water. Rooms are a bit old and some issues with temperature of water and air, but staff were fantastic and accommodating so all was good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jacqui B
Beverley, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW

I went to the restaurant here in early November with my wife, son and his girlfriend. We were booked for 5.30pm on a Saturday night and chose the pre- theatre menu as we had a theatre booking for 7.30pm in the West end. The pre- theatre menu was 3 courses for £29 per head. One month on I am still... More 

Helpful?
Thank David M
Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

We were guest at the London Hilton on Park Lane for five nights. We're a fan of the Hilton hotels and experienced a pleasant stay during the winter time. Situated opposite Hyde Park and close to Harrods, Mayfair and Buckingham Palace, this is the perfect place for those who want to be in the heart of an affluent area. The... More 

Helpful?
Thank PrincessStephanie01
Rio de Janeiro, RJ
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW via mobile

Hilton is a great brand...but what have they done with the bar at this hotel Traders Vics. Is something from the 1970's A cross between the rainforest cafe chain and a bar from Peckham was just awaiting Del Boy to appear Staff where efficient Bottle of beer 6.15 Is shutter to stay for a few rounds and a bit of... More 

Helpful?
Thank Gary D
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Gary D, Thank you for your review, and I am sorry to learn that you were disappointed with the Trader Vics Bar. Your comments will be forwarded to the Trader Vics Manager for review. Kind regards, Natalie Tam More 

London, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Excellent location. Great view of Hyde Park. Parking was a challenge, very tight labyrinth of kerbs and pillars all bearing the scars of careless drivers. Room was spacious with a huge bed. Bathroom a little tired and in need of modernisation. Replace the bath with a walk in shower ? Clever lift system avoided frustrating delays. Breakfast was varied with... More 

Helpful?
Thank Mikeromanlucalisa
Level Contributor
3 reviews
Reviewed 3 days ago NEW

i was prompted to check-in by hilton apps 1 day before i arrive the hotel and The app suggested me a room . When i reached hotel and ask what is the opening hour of the executive lounge. i was criticized why i think i can access the lounge as i chose a room without lounge access. I was so... More 

Helpful?
Thank X8786NMtomc
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear X8786NMtomc, Thank you for taking the time to share your recent feedback with us, although I was sorry to learn that the room that you chose did not allow you access to the Executive Lounge, and this was not clear for you until the Front Desk informed you of this. We apologise for this confusion. Kind regards, Natalie Tam More 

Peterborough, United Kingdom
1 review
Reviewed 4 days ago NEW

Superb hotel and great location. All guests treated with respect and excellent services on offer and a very high standard. Plenty of staff on hand to assist and support if needed. Rooms were of a very quality but we did stay in a suite which may have influenced that view.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Anthony T
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Anthony T, It is great to learn that you had a fantastic stay with us, and that you thoroughly enjoyed the hotel's central location and services available. We hope to see you again in the near future. Kind regards, Natalie Tam More 

New York City, New York
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

The hotel location is central and great for many activities it is very clean and staff is friendly, prompt and helpful, especially the conceriere desk - Paul is the best in the business. Every recommendation he has provided has been spot on from shows to restaurants, shopping and tours. The hotel is wonderful except they need to upgrade several pieces... More 

Helpful?
Thank gamlady2
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear gamlady2, I am pleased that you had a fabulous stay with us, and that Paul at the Concierge looked after you extremely well. He will be pleased to learn of your kind words, and his great efforts will be rewarded. We hope to see you again in the near future. Kind regards, Natalie Tam More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Location: United Kingdom > England > London > Mayfair
Price Range: $283 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
London Hilton On Park Lane England
Hotel Style:
#30 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#217 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from London Hilton on Park Lane staff and other travelers.
18 questions
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor, city views.”
 of 5 bubbles richardd460, 1 week ago | Read review
“The higher the floor, the better the view, but ask for a city view room.”
  • TV Table
  • Bathroom with separate shower (just out of shot)
  • View in the morning
  • View at night
  • King Bed
 of 5 bubbles DaleS427, 1 week ago | Read review
“Best location, best service, good restaurant inside the hotel.”
 of 5 bubbles L7494ZCannec, 1 week ago | Read review
“Try for a high room. Great views across London from all aspects. check you get a park view.”
 of 5 bubbles Kuta53, 2 weeks ago | Read review
“Park Lane Suites numbered 08 have the most MAGNIFICIENT views overlooking Hyde Park.”
 of 5 bubbles grahamnormanc, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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