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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
Mercure London Paddington Hotel
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1,371 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
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Reviewed yesterday NEW

took my family to business trip with me, the hotel location at walking distance from office centers and major city attractions. i upgraded the room to 'Executive' suite and find it good for 2 adults and infant sleeping at supplied baby cot only for 20# per night. managed to get by with stroller. the stuff was attention to any request...

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Helpful?
Thank Amir B
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

This hotel is right next to Paddington station, which has a direct express train to Heathrow Airport every 30 minutes. There is also an entrance to the Underground subway there. We were able to easily travel to the best spots in London from here. The Staff in the lobby is beyond excellent in their kindness. Upon arrival we were given...

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Helpful?
Thank Daniel C
About Hotel's Favorite Review
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking the time to submit your review regarding your stay at the Mercure London Paddington. Thank you for your fantastic feedback regarding the service received from the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sonya Young Operations Director

Scunthorpe
Reviewed yesterday NEW

conveniently located. Excellent staff & service Because of eventual 42hr flight delay ( nothing to do with hotel ). we finally needed extra two nights - one at this hotel and one at Heathrow . Reception staff member ROMINA was quite outstanding in solving our problems and handling our needs not only at this hotel but also at Heathrow ,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David S
Doncaster, United Kingdom
Reviewed yesterday NEW

Used this hotel when I was delayed in London due to train disruption. Very clean hotel but very small room. Staff very pleasant and helpful. OK for one night only but would be difficult to stay longer. Good location and plenty of food outlets around the area. Close to Paddington Station for travelling on trains.

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Helpful?
Thank kag-ok
Emirate of Dubai, United Arab Emirates
Reviewed 2 days ago NEW

Location Location Location. Right next to Paddington Tube Station with all restaurants bars next to it. Very near to St. Marys Hospital. Cozy and clean place and all required amenities in the room. Helpful staff.

Review collected in partnership with this hotel
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Helpful?
Thank traveljtravel
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for your comments. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am delighted to hear you found the hotel perfectly located. We look forward to...

London, United Kingdom
Reviewed 3 days ago NEW

I didn't utilise all the facilities of the hotel.However the most important part of a hotel is the room.This room was so small I found it claustrophobic.I think that staying there for one night would be a maximum.The bathroom was correspondingly small.No loo roll holder,just half a roll and one small hand towel.When I went back on the site later...

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Helpful?
Thank wingate
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am sorry to hear you found the room small, please do be aware we offer a range of bedroom types, categories and sizes to ensure all guests requirements are met. All our bedrooms are accordingly priced. We pride ourselves on friendly welcome and for your...

London
Reviewed 1 week ago

Good location,but not happy with the service and the size of the best(supposed to be a double,but actually is the size between single and double).The room they gave us was exactly opposite the staff office,so we could hear everything and was so noise.As we booked the room to get some rest before we go in the evening in a long...

Review collected in partnership with this hotel
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Helpful?
Thank antoniya_love
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank yuou for taking your precious time to review you recent stay with us. I am sorry to hear you were disappointed with the allocated room due to the position in the hotel. We consistently strive to do our absolute upmost to ensure each and every guest has the very best service we can possibly offer. We appreciate your comments,...

London, United Kingdom
Reviewed 1 week ago

I got a double room at a reasonable price. The room was small and a bit dated. All the staff were incredibly nice and kind and helpful, The bathroom could have done with a bit of TLC. The TV situation is shocking. You have to pay £14.99 to access some decent TV. The free TV was appalling and only had...

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Helpful?
Thank steve b
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am delighted you found the hotel very well positioned, the price reasonable and the staff incredible. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to...

Cambridge, United Kingdom
Reviewed 1 week ago via mobile

We were on a business trip and needed somewhere close to paddington station as we were covering a lot of ground in 2 days. The Mercure Paddington was wonderful as it is just around the corner from the train station and is right on top of the tube station also. Positives: sound proofing was fab, the only thing I could...

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Helpful?
Thank maisvenus
Kent, Washington
Reviewed 1 week ago

Had a wonderful time, upgraded room with very nice amenities. They have a phone Togo to use maps and find local places. Right across from Paddington station. Many local restaurants, pubs and convenience stores nearby for all your needs. Very safe neighborhood.

Review collected in partnership with this hotel
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Helpful?
Thank ibhrms
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

We pride ourselves on friendly welcome and for your convenience our Reception Team is available 24 hours a day. We will be happy to assist you with any query you might have. I am pleased to hear you found the service friendly. I am delighted you enjoyed the perfect position of the hotel on the doorstep of Paddington Station. We...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $170 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel England
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Mercure London Paddington Hotel staff and other travelers.
9 questions
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Leeds, United Kingdom

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Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One night only”
 of 5 bubbles kag-ok, yesterday | Read review
“Try for the rooms on higher floors with a window to the road. ”
 of 5 bubbles traveljtravel, 2 days ago | Read review
“def go for fifth floor for a quieter night”
 of 5 bubbles stevebW6193LJ, 1 week ago | Read review
“Rooms facing the courtyard are the best.”
 of 5 bubbles Y9214IKdanielc, 2 weeks ago | Read review
“Higher floor with a window opening onto the main street.”
 of 5 bubbles RajJ236, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question