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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
Mercure London Paddington Hotel
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1,230 Reviews from our TripAdvisor Community

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Showing 952: English reviews
Zurich, Switzerland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is perfectly located next to Paddington Station. The room was I had was super modern with a large queen-bed of great quality. Hotel and rooms are clean and well maintained. My stay was a pleasure.

Helpful?
Thank Philipp-Travel
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

A great location for a hotel. Just outside off Paddington Train Station. The rooms were very small, but clean and tidy. Bus and tube right outside so getting around was a breeze. The bar area could have been bigger but suited the size of the Lobby.

Helpful?
Thank stevesuttie
Chester, Ohio
Level Contributor
177 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel due to the proximity to Paddington - which is brilliant. Just a few steps and your there. But I have to say, I've stayed in many a hotel in Europe - and I just love this hotel. Not because it's an over-the-top example of oppulence - it's not. But for me and my price range -... More 

Helpful?
Thank ATLBuckeyeGirl
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear ATLBuckeyeGirl, Thank you so much for the great review and we are delighted to hear you had such a fantastic stay with us! Hoping to have the pleasure of welcoming you another time. Kind regards, Jalila More 

Leeds
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Be very careful to read the confirmation email when you book. I reserved an overnight stay and added the optional breakfast to my tariff when I booked on the Accor hotel website. When I arrived at 8pm to check in I was told that I had actually booked the room for a day stay only (8am -6pm that same day)... More 

Helpful?
Thank Hkhk123
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Hkhk123, We have received your email to which the General Manager responded to already. As explained the reservation you made was for a day use room as per the rate type and it was clearly stated before and after the reservation was made. Such information also appears on your confirmation and not in small print. We are sorry you... More 

Cardiff, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Having booked an executive twin room, and confirmed my arrival at 12:30 we had to wait until 14:00 until our room was ready (I don't understand why they confirmed our arrival time at 12:30 was OK). On arrival in our room we found two single beds squashed together, despite comments on here this is not industry best practice. Breakfast was... More 

Helpful?
Thank nick_everitt
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear nick_everitt, Thank you for your review and we are sorry to hear that you have not enjoyed your stay. The official check in is 2pm, and while guests are free to arrive at any time, we cannot guarantee that the bedrooms will be ready unless the previous night is booked. We however to our best to provide guests with... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Its very close to Paddington Station. Having said that, it meant that in my room, I felt the vibration and noise from the moving trains. I was quite disappointed with the marketing bait. I was promised panic basket as part of the promotion package but was told by the receptionists that it was a booked place at a restaurant. I... More 

Helpful?
Thank Henry S
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Henry S, Thank you for your feedback and for rating our hotel 4 out of 5. We are very surprised in regards to the picnic basket as we do have them at the hotel. This seems to be a misunderstanding for which we apologise. We have also tried to trace your email address in order to investigate why you... More 

London, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My nights at Mercure London Paddington Hotel was good. the only negative, the doors are not very thick. suddenly corridors of the expected noise. The employed was good, made a great job. The bed is good.

Helpful?
Thank Sullivan Wayne U
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Sullivan Wayne U, Thank you for your feedback and we are very pleased to hear that you had 3 great nights in our hotel. Hoping to welcome you another time. Warm regards, Jalila More 

Clevedon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The one star is only for the friendly helpful staff on our arrival. We were relocated from their sister hotel three weeks prior to our stay, we paid in advance in January for a king executive room, we checked in at 11.45am and left our luggage at reception until our late return from a festival, we were totally shocked at... More 

Helpful?
Thank Jayne P
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Jayne P, Thank you for your review and we are sorry to hear that our hotel has not met your expectations. As your reservation was originally for a different hotel, we do not have access to its details and cannot therefore comment on that. To provide flexibility to our guests, most of our bedrooms do have zip linked beds.... More 

Hampshire
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a 1 night stay via Tivago. When i arrived at the front desk i was told that i had booked a 2 hour. Shock horror, frankly I had no idea you could do this but it appears that it is buried in the small print. I retraced the steps...when you go on trivago you are asked to enter... More 

Helpful?
Thank idmills
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear idmills, Thank you for your feedback. The reservations made directly with Accorhotels do clearly state that such reservation are for day time use only as well as the hours during which the bedrooms are available. Tivago is not of our channels and we are therefore unable to comment on their confirmations. We are however happy that the hotel manager... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on the last night in Europe. The hotel is very nice, and had everything we needed. The staff was very helpful, and there's a nice, little cafe connected to the hotel where one can have meals. We chose this location because of its close proximity to Paddington Station. We had a limited amount of time, and wanted... More 

Helpful?
Thank Judy M
Linforth, Management Office at Mercure London Paddington Hotel, responded to this review

Dear Judy M, Thank you very much for your comments and we are happy to hear that you enjoyed your stay. Hoping to welcome you again. Kind regards, Jalila More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $164 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel England
Hotel Style:
#309 Luxury Hotel in London
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