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    Lancaster Gate Hotel

    2,493 reviews
    #544 of 1,118 Hotels in London
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    66 Lancaster Gate, London W2 3NA, England
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Free cancellation until 07/05/19
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    Traveler (639)
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    Panoramas (9)
    Room & Suite (382)

    About

    3.5
    Very good
    2,493 reviews
    #544 of 1,118 hotels in London
    Location
    Cleanliness
    Service
    Value
    Lancaster Gate Hotel is located across from Hyde Park and Kensington Gardens and is a short stroll away from Portobello Market, The Albert Memorial, Albert Hall, Marble Arch and Oxford Street. The hotel has 196 rooms with modern amenities and special facilities for business travellers and families. Our Serpentine Restaurant & Bar offers international dining options as well as our popular breakfast buffet. We also provide 2 meeting rooms for small-scale business meetings, conferencing and events.
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    Property amenities
    Room service
    Restaurant
    Bar/Lounge
    Free Internet
    Breakfast Available
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Paid Wifi
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    Room features
    Air conditioning
    Accessible rooms
    Non-smoking rooms
    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Residential Neighborhood

    Location

    Full view
    100Great for walkers
    Grade: 100 out of 100
    112Restaurantswithin 0.3 miles
    13Attractionswithin 0.3 miles
    Contact
    66 Lancaster Gate, London W2 3NA England
    Getting there
    London City Airport10 mi
    Heathrow Airport12 mi
    Queensway5 min
    Bayswater6 min
    See all nearby hotels
    Nearby restaurants
    Bel Canto Restaurant
    5 minFrench
    Sheila's Cafe
    4 minCafe
    Nipa Thai
    6 minAsian
    Kalamaras Greek Taverna
    5 minMediterranean
    See all nearby restaurants
    Nearby attractions
    The Magic Hour
    4 minTheatre & Performances
    Bayswater
    6 minNeighbourhoods
    The Swan
    6 minBars & Clubs
    The Leinster Arms
    4 minBars & Clubs
    See all nearby attractions
    2,493Reviews
    78Q+A
    100Room tips

    Reviews

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    Traveler rating
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    • 591
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    • 71
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    Popular mentions
    Afternoon tea at Park Restaurant
    Superb service from very friendly, very professional & highly motivated staff for an extensive and very delicious tea afternoon tea spread. Great attention to detail in everything. Great location. Highly recommended.
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    Date of stay: June 2019
    Affordable Hyde Park
    We stayed at Lancaster Gate Hotel for 3 nights in a family room. Pros: great location, friendly and helpful staff, clean, breakfast isn’t bad, tasty restaurants around the corner, The Swan pub within walking distance on Bayswater. Cons: at least our room wasn’t anything like…
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    Date of stay: June 2019
    Response from Linda M, General Manager at Lancaster Gate Hotel
    Responded yesterday
    Dear Tucsonmamma, Thank you for taking the time to review our hotel . I am glad that you enjoyed your stay with us overall and we will certainly work to improve on the points you have made. Thank you again for your invaluable feedback.
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    Don’t waste your money
    Save your time and go to a better hotel. The air condition never worked properly, you had to literally climb up to get into the shower, slow room cleaning service...the list goes on and on. Not to mention I found hairs that didn’t belong to me in my “clean” sheets.
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    Date of stay: June 2019
    Response from Linda M, General Manager at Lancaster Gate Hotel
    Responded 3 days ago
    Dear Nicole S, Thank you for taking the time to review our hotel after your recent stay with us. It was very disappointed that the such comments were made, as we typically receive positive feedback for the cleanliness and for the general standards of our hotel. We urge guests to report any issues to reception so it can be rectified immediately. Guest satisfaction is of upmost importance, and we apologise any shortcomings you may have experienced during your stay with us. Once again thank you for your feedback
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    Disappointing
    Rooms very small & noisy. Not a lot of room to move around. Upon arrival to our two booked rooms which we paid for on arrival we were all told breakfast was included which we expected, but the next morning we had to pay £12 per person for breakfast. I had left my purse in my…
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    Date of stay: June 2019
    Response from Linda M, Manager at Lancaster Gate Hotel
    Responded 1 week ago
    Dear 865tammyw Thank you for taking the time to review the Lancaster Gate Hotel. We were disappointed to hear your comments about the Hotel. As the hotel is not purpose built rooms differ in shape and size. We are always happy to change rooms when brought to our attention, should availability permit. The room is inclusive of complimentary shampoo, conditioner and soap. Shower caps and face cloths are available on request. Thank you for your comments about breakfast. All feedback is greatly appreciated so we can continue to improve our service. Thank you once again for your time and I do hope we can have the opportunity to welcome you to the Lancaster Gate Hotel.
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    Good hotel; great location
    We stayed at this hotel for 5 days in May and again for 5 days in June ending today. This is a clean comfortable and friendly hotel. The beds are comfortable, the bathrooms adequate and the rooms quiet. The hotel is close to Paddington station; close to Bayswater station and…
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    Date of stay: June 2019
    Response from Linda M, General Manager at Lancaster Gate Hotel
    Responded 1 week ago
    Dear chan351, Thank you for taking the time to review our hotel and I am delighted that you enjoyed your stay with us. I will pass your kind message onto all the staff. Thank you again for your invaluable feedback.
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    123456…342
    PRICE RANGE
    $137 - $230 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    park inn londonpark inn hyde park
    LOCATION
    United KingdomEnglandLondon
    NUMBER OF ROOMS
    196
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