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InterContinental London Park Lane, an IHG Hotel

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One Hamilton Place Park Lane, London W1J 7QY England
9 people are viewing this hotel
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Traveler (2701)
Room & Suite (992)
Dining (424)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental London Park Lane, an IHG Hotel
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#116 of 1,208 in London
Location
4.8
Cleanliness
4.7
Service
4.5
Value
3.9
Travelers' Choice
Property amenities
Electric vehicle charging station
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Secured parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Banquet room
Meeting rooms
Photo copier / fax In business center
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Spanish, Arabic and 12 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
126Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
3156Reviews42Q+A100Room tips
Traveler rating
  • 1,936
  • 779
  • 253
  • 104
  • 84
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Fattie W wrote a review Today
New York, New York, United States301 contributions52 helpful votes
+1
Pricy, Yes, but well worth it. My husband and I stayed here for 4 days. The hotel is very luxurious, professional staff. The food is….uh la la. We had access to the lounge and the afternoon tea and canapé had a very wide spread. It’s close to Oxford street and Harrods both walking distance. My only complaint is that for shelling out so much money the rooms should be big, they are painfully small.
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Date of stay: February 2022Trip type: Traveled
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HairyToffee wrote a review Yesterday
Orpington, United Kingdom27 contributions31 helpful votes
So my normal go to hotel for a bit of luxury has always been the Intercontinental at the O2 (Greenwich). But as I had a few days off I thought we would finally try this Intercontinental at Mayfair. This hotel is in a different league to the O2 and is truly amazing. First it is in a great location, second it is a luxurious hotel and third as many other reviewers have said, the staff are amazing. As a Diamond Elite ambassador we got a major upgrade in room which was very nice, and the bed is so comfortable you will not want to get out of it. We took advantage of the Club Lounge which is really good value for money. The highlight for me was afternoon tea in the lounge. I have to mention both Adam & Hannah who gave exceptional customer service and an asset to the IHG brand. Looks like I have found my new go to luxury hotel.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: If you are travelling from overseas request a room at the front of the hotel overlooking...
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Phyllis M wrote a review May 10
Los Angeles, California1 contribution
This was our second stay at the Intercontinental Park Lane. The hotel is conveniently located in Mayfair. It is close to public transportation and is walking distance to major attractions and shopping. What sets the Intercontinental apart from similar hotels is its exceptional staff. Everyone is professional yet friendly and welcoming which made our stay most enjoyable and relaxing. We will definitely continue to stay here when we travel to London.
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Date of stay: May 2022Trip type: Traveled
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Zahid & Malti Khan wrote a review May 10
London, United Kingdom810 contributions1605 helpful votes
We received a warm welcome from Lymariana Dacosta who made me feel good about being a Diamond Elite member. We appreciated the early check-in, upgrade to a seventh floor room with views of Hyde Park and a 2pm checkout plus welcome drinks. The accommodation with a super comfortable extra large bed and a deep bathtub was clean and well maintained. The service from everyone we encountered was excellent. Thank you Lymariana and Intercontinental Park Lane team for making us feel special.
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Date of stay: May 2022Trip type: Traveled
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Andre S wrote a review May 10
Geneva, Switzerland259 contributions109 helpful votes
+1
I have stayed at this property before, and again enjoyed the excellent service and very attentive staff. Stay was booked my stay with points and was given room 746 on the 7th floor (Intercontinental Level). The rooms are ageing a little, but are still well furnished (minibar empty, perhaps due to COVID?) and with all necessary amenities. Overall, a very pleasant weekend stay and will stay again.
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Date of stay: May 2022
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 1 week ago
Dear andreGeneva, Thank you for taking the time to let us know how your stay here at InterContinental London Park Lane went, we are thrilled to see that you enjoyed your visit and of course it really was great to see you back here again. We would love for you to also perhaps experience our new Mayfair Collection of rooms (currently on the 3rd and 4th floors) which is our new style of room to see what your thoughts are. These are a very different style to our current rooms and have been receiving excellent feedback - so we would love to hear your comments as well and to see you back here again soon! Kind regards, Todd Debreceny Executive Assistant Manager
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Holidaybunnykent1 wrote a review May 7
2 contributions
Stayed in a Mayfair Deluxe room with Club Intercontinental access. Impeccable service from Jayne, Luis, Magid, Rika and Dulip for breakfast, afternoon tea and evening drinks and canapes. Really enjoyed the location just across the road from Hyde Park for lovely long walks. Our second stay in 6 weeks. Says it all.
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Date of stay: May 2022
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 1 week ago
Dear Holidaybunnykent1, Thank you for sharing such a wonderful review and rating with us, we are so glad that you had a memorable visit and that you were able to take advantage of our new Mayfair Collection, our Club InterContinental and of course enjoy the perfect location we have to explore the city from. How nice is it to have such a lovely green space so close to forget you are in the city! I can see you certainly made the most of your time here. It will be my pleasure to pass on to the team in the Club InterContinental your comments and I am sure they will all be thrilled to learn that they made such an impression on you. We look forward to seeing you back again soon. Kind regards, Todd Debreceny Executive Assistant Manager
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Scott Craig A wrote a review May 5
Newcastle upon Tyne, United Kingdom6 contributions4 helpful votes
Just returned from an excellent stay at the intercontinental Park Lane. Thoroughly enjoyed our stay. Room was light and spacious and bed very comfortable. The staff were outstanding in terms of service and help, in particular Jayne and Luis in the club lounge. Enjoyed a stunning breakfast and evening drinks and canapés in club lounge. A weekend of indulgence and luxury. We’ll be back soon.
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Date of stay: April 2022Trip type: Traveled
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 1 week ago
Dear Mr. Scott, Thank you for sharing with us such a wonderful review, we are delighted that you chose us to celebrate such a momentous occasion and that we were able to measure up to such a significant event! I know that Luis and Jayne will be delighted to learn that they made such an impression on you, and it will be my pleasure to pass this on to them - and I am sure that they too will be looking forward to seeing you back again soon. Until then, all the very best Todd Debreceny Executive Assistant Manager
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Lizzy2952 wrote a review May 4
Leicester, United Kingdom17 contributions23 helpful votes
Booked through Voyage Prive and had a lovely spacious room on the 8th floor with a large balcony and views over London. We also had access to the Intercontinental Lounge which had amazing views and superb service. Round the corner was The Hard Rock Cafe ,Hyde Park and the tube line were a 2 minute walk away. Location was really excellent. .The staff were amazing, helpful courteous and professional at all times. Can't wait to come back.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: The higher the room the better the view.
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 2 weeks ago
Dear Lizzy2952, We can't wait for you to come back as well! Thank you for sharing such a wonderful review with us, we are delighted to see that you had such an enjoyable visit and that the combination of your room, our location and the team at Club InterContinental all made for such a memorable stay. It will be my pleasure to share this with the team here, and we look forward to seeing you back again soon. Kind regards, Todd Debreceny Executive Assistant Manager
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SporeArduino wrote a review May 1
Singapore, Singapore323 contributions95 helpful votes
I will remember this hotel for its impeccable service standards. Being centrally located in London helps tremendously in planning for day trips. And do check out the bar and the live music in the evening.
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Date of stay: May 2022
Location
Service
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 2 weeks ago
Dear SporeArduino, Thank you for sharing such a wonderful review, we are so delighted that the team here were able to contribute to your stay here in London and that the hotel worked out to be a perfectly positioned home away from home, from which to explore London from. We look forward to welcoming you back in the future, and I am sure Tim our musician in the evening will also be pleased to see that he added to the experience as well. Kind regards, Todd Debreceny Executive Assistant Manager
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Michelle wrote a review Apr 2022
Boston, Massachusetts117 contributions72 helpful votes
Just returned from a 4 day stay at the Intercontinental and had a wonderful time! The location between Green Park and Hyde Park Corner is perfect! Our room, 550, was generously sized with a nice view over Hyde Park. The room included US plugs and an adaptor too! There were many little touches like this that made the stay easier. The high point of our stay was our ability to access the Intercontinental Club. With sweeping views across London, we enjoy incredible breakfasts, tea and evening canapes and drinks here. The staff here was exceptional and I would like to especially note the kindness and helpfulness of Adam and Rafaela - both are stand out employees. Honestly, I would return for the club alone - it is a tremendous deal and a welcome respite from the busy London streets.
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Date of stay: April 2022
Value
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Response from InterContinental London Park Lane, Owner at InterContinental London Park Lane, an IHG Hotel
Responded 2 weeks ago
Dear Traci K, What more can we say other than thank you for taking the time out to share with us all your review and comments on your recent stay here with us, we are absolutely thrilled to read that you had such a memorable stay and we were able to play our part in that. Our Club InterContinental is as you state the jewel in our crown here, the team are very passionate in the service they provide, and we are very fortunate to have such a wonderful space on top of the hotel from where you can watch the world pass by, after what I am sure was a busy day of activity. It will be my pleasure to share your comments with the team, who I know will be delighted to see that they stood out for you. We wish you all the very best, and do hope we have the opportunity to welcome you back on a future occasion. Kind reagrds, Todd Debreceny Executive Assistant Manager
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PRICE RANGE
$471 - $738 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hotel london, intercontinental london park lane
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
449
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Frequently Asked Questions about InterContinental London Park Lane, an IHG Hotel
Which popular attractions are close to InterContinental London Park Lane, an IHG Hotel?
Nearby attractions include Bomber Command Memorial (0.09 miles), Apsley House (0.1 miles), and The Grenadier (0.3 miles).
What are some of the property amenities at InterContinental London Park Lane, an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental London Park Lane, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental London Park Lane, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at InterContinental London Park Lane, an IHG Hotel?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to InterContinental London Park Lane, an IHG Hotel?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and Smith & Whistle.
Are there opportunities to exercise at InterContinental London Park Lane, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at InterContinental London Park Lane, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental London Park Lane, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental London Park Lane, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to InterContinental London Park Lane, an IHG Hotel?
Many travelers enjoy visiting Churchill War Rooms (0.9 miles), Tower of London (3.2 miles), and Houses of Parliament (1.1 miles).