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InterContinental London Park Lane

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#118 of 1,072 Hotels in London
Certificate of Excellence
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InterContinental London Park Lane
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2,147 Reviews from our TripAdvisor Community

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Showing 1,888: English reviews
Brooklyn, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed there for 4 nights in early September on points. I am a Spire Ambassador, so we got upgraded one level. We were also able to buy Club access (70 GBP + tax). We liked the location, and were able to walk pretty much everywhere (we only took train to Tate Modern, but walked back). It... More 

Helpful?
1 Thank scuba26_41
New York City, New York
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is ideally located - walking distance to the tube (Green Park and Hyde Park) and next to the Hyde Park. For those interested in shopping, you can easily walk to Knightsbridge and Bond Street. My room was comfortable and had park views. Upon arriving in the room, I detected a smoke odour, as did the porter helping me... More 

Helpful?
1 Thank Lifesowelltravelled
Buffalo, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The room was very comfortable, absolutely no complaints there. The location isn't really great, however if you can ride the tube it doesn't really matter too much. My problem really related to the staff and the clientele. Despite being able to afford my room, I did not drive up in a Lamborghini. To those who did, I congratulate you. Really... More 

Helpful?
2 Thank Vince L
Swindon, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Standard slightly upmarket hotel facilities in a good location. Ideal for theatre land, unfortunately catered for the the influx of wealthy Arabs, hence the high costs. To have experienced a full English breakfast would have cost my wife and I £100 when a perfectly good breakfast is available a short walk away for 1/4 the price. Service was excellent room... More 

Helpful?
Thank DJLCW
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear DJLCW, Thank you for taking the time to share your feedback after your recent stay with us at InterContinental London Park Lane. Thank you especially for mentioning the service, the team will be pleased to hear that they were able to make your stay a memorable one. DJLCW, we all look forward to having another opportunity to welcome you... More 

Brooklyn, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Other than the smaller than expected room, a great hotel. Amazing staff helping with anything in a cheery and upbeat, manner. great location that's an easy walk to Buckingham Palace and about 1 mile from theater district. Definitely would come back

Helpful?
Thank sbsbklyn
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear sbsbklyn, Thank you for sending us your kind feedback about our property after your recent stay with us at InterContinental London Park Lane. We are delighted to hear that you had a good stay overall and your kind comments about the hotel and the employees are highly appreciated. Our aim is to provide all our guests with positive and... More 

Bolton, United Kingdom
Level Contributor
118 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We received a lovely welcome from the charming Jean Baptiste in reception who kindly gave us a special upgrade for which he said we would have to wait until after 4pm as the current occupant had a late check out. Fair enough and we waited in the comfortable Club Lounge on the 7th floor. 4pm came and went but at... More 

Helpful?
Thank Casablancan
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Casablancan, Thank you for taking the time to post a review of our property after your recent stay at InterContinental London Park Lane. The constructive feedback provided by our guests allows us to enhance the level of service we aim to deliver throughout the hotel and we greatly appreciate your comments. Please accept my sincere apologies for the shortcomings... More 

Wolverhampton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok let me start by saying I had booked a Bank Holiday Weekend night stay on 27/08/16 for 2 nights to treat my wife and 2 year old child for our wedding anniversary and that she was pregnant again (2 months) so wanted her to enjoy the weekend away. This was the first time we booked this hotel as we... More 

Helpful?
4 Thank Kashif R
Balazs N, Manager at InterContinental London Park Lane, responded to this review

Dear Mr Kashif R, Thank you for taking the time to post your review about our hotel. Following your feedback please note that I have sent an email to your private address in order to discuss your experience further. With kind regards, Balazs Nyitrai Reception Manager More 

Johannesburg, South Africa
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm currently having to stay at the hotel due to a combination of company policy and proximity to my office. Over the last month I have stayed in excess of 15 nights at the hotel over four stays. At the five star plus level hotels are differentiated by the ability of the staff to surprise you and to provide a... More 

Helpful?
4 Thank Byrneand
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Byrneand, Thank you for sharing your experience at InterContinental London Park Lane. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. Our aim is to provide our guest with memorable experiences and I am sorry to hear this was not the case... More 

Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Normally I stay at intercontinental park lane in every time I visit London, I like everything thing in this hotel starting with friendly stuff , best location( you will be in the middle among piccadilly , selverege , knights bridge) , nice restaurants, but the rooms it's really standard nothing special about them , but still clean and tidy .

Helpful?
Thank mohamed s
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear mohamed s, Thank you for posting a review based upon your experience after your stay here with us at InterContinental London Park Lane. I am truly delighted to read you review and will make it a point to share it with the entire team, as they will be absolutely thrilled to hear their efforts have been recognised. I could... More 

Doha, Qatar
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a pleasant stay at the hotel. LOVED the rooms and the bed was comfortable. Had a slight issue checking out of the hotel as the hotel had some software problems but other than that amazing experience. Highly recommended and will stay again!

Helpful?
Thank SaoudAlGosaibi
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear SaoudAlGosaibi, Thank you for taking the time to review our property and for sharing your experience after your recent stay with us at InterContinental London Park Lane. Your kind comments about the hotel are highly appreciated. I am extremely delighted to learn that we were able to leave a positive impression. I will surely be sharing your review with... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Location: United Kingdom > England > London > Mayfair
Price Range: $334 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
InterContinental London Park Lane England
Hotel Style:
#37 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#101 Luxury Hotel in London
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