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    Crowne Plaza London Kensington

    100 Cromwell Road | Kensington, London SW7 4ER, England
    +1 877-859-5095
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    12/3/2017 12/4/2017
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    Traveler (621)
    Room & Suite (500)
    Dining (86)
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    Overview
    • Excellent53%
    • Very good37%
    • Average8%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “the club lounge” (141 reviews)
    “tube station” (248 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (2,517)
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    1,361 - 1,365 of 2,060 reviews

    Reviewed February 2, 2013

    For a long weekend in London we (couple + 2 kids) chose the Crowne Plaza Kensington based on the reviews we had read, so there were no big surprises. We were staying on points, so that may be the reason why we didn't get an...More

    1  Thank josmon10
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded February 5, 2013

    Dear Josman10 I am glad to read that you enjoyed your stay with us. Whilst we are ideal for guests travelling in from Heathrow as there is a direct tube link from the airport to Gloucester Road station oposite us on the Piccadilly Line, the...More

    Reviewed February 2, 2013

    We (me and my family) stayed at Crowne Plaza just for a couple of days anyway in that short time we had the possibility to test the quality of the services, the great professionality and courtesy of the staff. A special thank goes to the...More

    Thank Andrea150865
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded February 5, 2013

    Dear Andrea 150865 I am so pleased that you and your family enjoyed your stay with us, did youhave one of our duplex suites ? They are ideal for families and some have two bathrooms. I will certainly pass on your kind wishes to our...More

    Reviewed January 29, 2013

    good- - metro across the street (gloucester station- off one of the main lines) - money exchange nearby - nearby local restaurants with great selection, starbucks with wii-fi, grocery that seemed very organic - bed size is a full- barely fell off - security safe...More

    Thank ktran924
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded February 1, 2013

    Dear ktran924 Thank you for your review of our hotel, from which I am pleased that overall you enjoyed your visit. I am sorry that you found you bathroom was not properly cleaned. I have asked our Housekeeper to check all the rooms to see...More

    Reviewed January 28, 2013

    Stayed here for 2 nights and I am very pleased with everything about the stay. Staff were lovely and friendly, rooms were clean and a lot bigger than I anticipated. We opted for the standard room, but it was more like a superior room with...More

    Thank jljohnson89
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded February 1, 2013

    Dear jljohnson89 I am so pleased you enjoyed your stay and appreciated our larger than average hotel rooms. We look forward to welcoming you back again soon. regards Lawder Smith General Manager

    Reviewed January 28, 2013

    A recent overnight stay on a mixture of business and pleasure. Reception staff were efficient and polite, the rooms we used were clean, modern and spacious and the staff in the lounge were excellent. The location was convenient and the price acceptable for this standard...More

    Thank derick h
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded February 1, 2013

    Dear Derickh Thank you for your feedback, I am delighted that like so many other guests, you felt able to leave us a 5/5 rating. I hope you will be back again very soon. Best regards Lawder Smith General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $179 - $352 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #104 Luxury Hotel in London
    • #122 Business Hotel in London
    • #135 Family Hotel in London
    • #166 Romantic Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Priceline, Hotels.com, Travelocity, Ctrip TA, Hotwire, Orbitz, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Crowne Plaza London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington
    • Also Known As
    • Crowne Plaza Kensington Hotel London ,
    • Crowne Plaza London Kensington England
    Add Photo Photos
    Traveler (621)
    Room & Suite (500)
    Dining (86)
    Pool & Beach (1)
    Hotel & Grounds (428)
    Bathroom (62)
    Business Center & Event Rooms (21)
    Family and Play Areas (1)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Rydges Kensington London
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    820 reviews
    .09 miles away
     
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    Nearby Restaurants
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    Olives Restaurant and Bar - Italian Kitchen
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    The Bombay Brasserie
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    Nearby Attractions
    Natural History Museum
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    .33 miles away
    Wyvern Excursions
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    Science Museum
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    South Kensington
    286 reviews
    .33 miles away
    Ask a question
    Questions & Answers
    Emily L
    November 13, 2017|
    AnswerShow all 7 answers
    Response from Gianluca B | Property representative |
    Hi Emily L, We don't have self-service laundromats but we do offer a dry-cleaning service. This will be done on the same day, if we collect your items before 9am. Kind regards,
    0
    Votes
    Claudyd
    November 6, 2017|
    AnswerShow all 6 answers
    Response from Gianluca B | Property representative |
    Dear Claudyd, There are a large amount of nice restaurants close to the hotel including wonderful options for Italian, Indian and British pub food. Our concierge will be delighted to assist during your stay. Kind regards,
    0
    Votes
    Statsi
    September 26, 2017|
    AnswerShow all 5 answers
    Response from Gianluca B | Property representative |
    Dear Statsi, Thanks for your question - we really love welcoming our Spire Elite members and on check-in you can choose from either complimentary club lounge access, 600 IHG rewards points or a drink and snack voucher... More
    0
    Votes
    Room Tips
    "Great view in the back of the hotel overlooking the garden"
    Read review
    "We had a room at the front close to busy road but we were on the 5th floor so it was not too noisy."
    Read review
    "duplex with 2 bathrooms"
    Read review
    "We were on the 6th floor and it was good. I would certainly assume it makes no difference."
    Read review
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