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    Crowne Plaza London Kensington

    100 Cromwell Road | Kensington, London SW7 4ER, England
    +1 877-859-5095
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    12/24/2017 12/25/2017
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    Traveler (629)
    Room & Suite (542)
    Dining (68)
    Overview
    • Excellent53%
    • Very good37%
    • Average8%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “the club lounge” (143 reviews)
    “tube station” (250 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
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    4.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,536)
    There are newer reviews for Crowne Plaza London Kensington
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    1,261 - 1,265 of 2,074 reviews

    Reviewed June 28, 2013

    We found the Crowne Plaza in Kensington an acceptable option. Staff were generally good, the breakfast was acceptable and rooms okay given this is central London - although too small for a small family. We were a little disappointed only because our room had a...More

    Thank fdeffe
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded July 1, 2013

    Dear fdeffe Thank you for leaving a review of your stay. I am so sorry that you discovered a leak in your room. I am sorry that the hotel was full so we could not move you to another room, but I will investigate why...More

    Reviewed June 27, 2013

    We were lucky to get a deal on a duplex Club suite at the hotel and enjoyed a little bit of luxury for our weekend break. It also gave us access to the Club lounge for breakfast which was an added bonus. Really clean hotel...More

    Thank N00ds
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded July 1, 2013

    Dear N00ds Thank you for your review, I am glad you enjoyed your visit. The Royal Albert Hall is just a gentle stroll from the hotel, as are the three big museums ( V&A, Natural History & Science) as well as Harrods and the shops...More

    Reviewed June 27, 2013

    Located close to the Gloucester Road Tube, this hotel is very clean looking and well positioned. We had breakfast each morning and the porridge is to die for. There are nice restaurants within walking distance, banks and coffee shops. Our room (triple) was quite spacious...More

    Thank Louise L
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded July 1, 2013

    Dear Louise L Thank you for leaving feedback. I'm glad you liked your room - the garden view is lovely, but the front facing rooms are equally quiet as we have triple glazing. Best regards Lawder Smith General Manager

    Reviewed June 27, 2013

    Chose this hotel to be close to Gloucester Road tube station which we used to travel to Wimbledon (23 minutes away) for the tennis championships. Check in was efficient despite the original room allocated to us not being ready (4pm). We were quickly given an...More

    2  Thank Troonbill34
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded July 1, 2013

    Dear Troonbill34 Thank you for leaving a review of our hotel. I am pleased that you enjoyed your stay with us and hope you enjoyed the tennis too. Our prices do vary day by day , depending on demand, but as Winbledon is a peak...More

    Reviewed June 23, 2013 via mobile

    I arrived early morning and to my suprise my room was ready! The staff was very helpful and acknowledged my priority status! I even won extra points in a drawing! The location was right around corner from the Gloucester Road station. Plenty of restaurants around...More

    2  Thank jason s
    Response from GenManager_CPKen, General Manager at Crowne Plaza London KensingtonResponded June 25, 2013

    Dear Jason S Thank you for leaving a review. I am pleased that we were able to give you a room as soon as you arrived in the morning, we do always try to do this for guests where we are able to. I hope...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
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    • #103 Luxury Hotel in London
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    • #135 Family Hotel in London
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    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 162
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington
    • Also Known As
    • Crowne Plaza Kensington Hotel London ,
    • Crowne Plaza London Kensington England
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    Dining (68)
    Pool & Beach (1)
    Hotel & Grounds (432)
    Bathroom (61)
    Business Center & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
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    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
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    ...More
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    Ask a question
    Questions & Answers
    Emily P
    November 13, 2017|
    AnswerShow all 7 answers
    Response from Gianluca B | Property representative |
    Hi Emily L, We don't have self-service laundromats but we do offer a dry-cleaning service. This will be done on the same day, if we collect your items before 9am. Kind regards,
    0
    Votes
    Claudyd
    November 6, 2017|
    AnswerShow all 6 answers
    Response from Gianluca B | Property representative |
    Dear Claudyd, There are a large amount of nice restaurants close to the hotel including wonderful options for Italian, Indian and British pub food. Our concierge will be delighted to assist during your stay. Kind regards,
    0
    Votes
    Statsi
    September 26, 2017|
    AnswerShow all 5 answers
    Response from Gianluca B | Property representative |
    Dear Statsi, Thanks for your question - we really love welcoming our Spire Elite members and on check-in you can choose from either complimentary club lounge access, 600 IHG rewards points or a drink and snack voucher... More
    0
    Votes
    Room Tips
    "A room at the back of the hotel will avoid being next to the A4 and the traffic."
    Read review
    "Noisy because on the main road side of the hotel"
    Read review
    "We found that a peaceful sleep is possible if your room is located in the quiet zone."
    Read review
    "As long as the room doesn't overlook Cromwell Road, I think you will be fine..."
    Read review
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