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Crowne Plaza London Kensington

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Crowne Plaza London Kensington
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1,990 Reviews from our TripAdvisor Community

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Showing 1,618: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice. Beautiful garden. Very good location. Quite. Very service minded staff. Good cleaning. Very good breakfast. Good restaurant. Excellent neighborhood. Underground very close. 2 stops to Harrods. 3 lines form Glouchester Road station.

Helpful?
Thank Ole-Morten Z
Abu Dhabi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here as a young family of 5 during July. It was a very last-minute booking during a peak period so we were very happy to get a room to fit us all at a reasonable (relative for London etc) price. The staff seemed to be very accommodating, helpful and friendly. The room was on the small-side small for... More 

Helpful?
Thank Dusty_in_the_desert
53402
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Quite good overall, though we had a Hotel bonus Points problem that remains unresolved even after contacting the Manager. There was supposed to be an extra 5000 point bonus when a new IHG person joined and stayed as required. They did join and for 3 nights but I didn't get the points. Since then we have stayed in London on... More 

Helpful?
Thank charlesdeutschland
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you for your review. Unfortunately we are not responsible for giving the points for stays. The points are given directly by IHG. I'm sure if you contact them directly they will resolve the issue for you. Sincerely, Stelios Markou Guest Relations Manager More 

Herndon, Virginia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pro: - Room was clean, comfortable and decent sized for a London hotel. We overlooked their back garden vs. Cromwell Rd (highly recommend), very little street noise. We could open the window and get fresh air. - Breakfast was good and plentiful with variety. - You can upgrade to "Club Level" for 40 pounds/day, which for a family of 4... More 

Helpful?
Thank Eric M
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your lovely review. I am pleased to hear you enjoyed your stay with us. I do apologise members of staff were not always available whenever you needed them; rest assured these matters will be looked into. We hope you will visit us again soon. Sincerely, Stelios Markou Guest Relations Manager More 

Lafayette, Louisiana, Usa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The location of the Crowne Plaza Kensington can't be better. It is just steps away from the Gloucester Tube and many nice places to eat. Really love the Caffe Forum just past the tube for breakfast. Back to the hotel... ask for a room with the garden view. In the later afternoon, visit the garden and have a beer or... More 

Helpful?
Thank Christine J
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is 5 star from every view. The staff are amazing & nothing was too much trouble. We stayed for a week & enjoyed all it had to offer from the beautiful gardens to sit in for a happy hour drink, to the fantastic food at the restaurant (bit pricey but great food). The location is outstanding being a... More 

Helpful?
Thank Kath J
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. Please bare in mind we are aware of the shower water pressure issue and it is expected to be resolved in the near future. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Ireland
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We enjoyed our stay here as it was conveniently located about 5-10 min walk to the Royal Albert Hall. It's around the corner from Gloucester Rd tube station too. There are bars and restaurants around and its in a lovely location. The rooms are a good size and beds are comfy with good pillows. Perfect for our weekend stay

Helpful?
Thank JeliseKildare
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Kalamazoo, Michigan
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location away from busy tourist sites. Short cab ride or good walk to sites. Safe neighborhood for exploring. Short distance to all eating places. Excellent staff and very accommodating to our requests. Wonderful breakfast and pleasant atmosphere.

Helpful?
Thank shirebuyer
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

Freehold, New Jersey
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 4 stayed here in late June 2016. The hotel is in a great location, convenient to a Tube station and many great sites. There are many restaurants and shops nearby. The hotel staff is very friendly and helpful. Our room was so quiet and comfortable, we all slept for 13 hours straight on our first night there... More 

Helpful?
Thank Heather M
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I'm glad we managed to resolve your issue quickly and efficiently. We hope you will visit us again soon. Sincerely, Stelios Markou Guest Relations Manager More 

Adelaide
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For location and price you can't go past this hotel. Gloucester Road tube station is right across the road, and being on the Piccadilly line you have direct access from Heathrow. You are also only 10 minutes walk from Harrods and Kings Rd and Hyde Park are easily accessible. I had a Club room and a junior suite which I... More 

Helpful?
Thank Tomson88
Stelios M, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Stelios Markou Guest Relations Manager More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Location: United Kingdom > England > London > South Kensington
Price Range: $191 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Hotel Style:
#120 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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