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Hilton London Kensington

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179-199 Holland Park Avenue, London W11 4UL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1294)
Room & Suite (333)
Dining (76)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Kensington
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#666 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London.
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Full view
Property amenities
Paid private parking on-site
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Steam room
Parking
Paid wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 2 more
5,391Reviews96Q+A100Room tips
Traveler rating
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Popular mentions
Timwin wrote a review Nov 1
Vilamoura, Portugal26 contributions13 helpful votes
Very nice hotel, we had a room and an adjoining one for our son. Very clean and staff were lovely. Parking below which is a bonus. We normally stay at a hotel closer to Gloucester Road Tube which is ideally where we need to be but this was ok as that was booked up. Will use the hotel again I am sure.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Patricia Mahon, Owner at Hilton London Kensington
Responded 3 weeks ago
Timwin, Thank you for your review of your recent stay with us. We are happy to read you enjoyed your stay with us. We do hope to be able to welcome you on a future occasion. Kind Regards Team Kensington
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ibarisma wrote a review Oct 2020
Sri Lanka183 contributions40 helpful votes
Hotel's Favorite
I had stayed in the hotel a couple of years ago and I wrote a review then. I like this hotel because it ticks all the boxes. Good sized rooms (but see my tip below). It is quite a busy hotel so probably not the thing for someone who needs a quiet hotel. Breakfast buffet: wide array of great choices, from pastries (croissants, etc) to full English breakfast, to Asian options. All very tasty. They also have small bags at the pastry table in case you want to take a roll up to your room. Steam room, sauna and gym in the lower ground: excellent. The shower that is in the sauna and steam room area has no curtain. Be careful as there is also a security camera there. I think it is amiss of the hotel not to place a sign there letting guests know about the surveillance camera especially since the shower has no curtain and anyone using the shower there will be observed. Thankfully, there is another shower in the changing room, which has a door, and there is no camera there. The changing room is for both sexes (i.e. no separate changing room for men and women). Hotel is in a great location and walking distance to a large shopping centre.
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Date of stay: November 2019
Value
Location
Service
Room Tip: Their deluxe rooms are not all the same. There is a wing with tiny rooms. Be careful not to end...
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1 Helpful vote
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Response from Patricia Mahon, Owner at Hilton London Kensington
Responded 3 weeks ago
ibarisma, Many thanks for your review of your stay a few years ago. We hope we can welcome you back in the future. Kind Regards Team Kensington
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Michael C wrote a review Oct 2020
London, United Kingdom6 contributions19 helpful votes
I stayed in the Hilton hotel in Shepherd’s bush last Friday ( 4 rooms) and Saturday night. I found the experience horrible. I then went to the bar to order food which took an age and it was cold when I got it. I returned it. On leaving on Sunday morning (Before 11) I was presented with and invoice for the full amount which I was billed for £602. It was broken down into 5 elements. Which was fine. The next day I checked my account and my account had been debited again for 5 amounts that make up the total. I rang the Hilton and was put on hold. Half and our later I was told there was no front of house staff to deal with it. They said they would call back. They did not. I got a cab yo the Hilton, where I was told, yes they could see I had been debited again this morning. But they could do nothing unless I showed them a copy of my bank statement. I then got a cab home to get my statement and then returned again in the cab. Front of house staff said the money would be back in my account by Thursday morning. It is not in my account. They said call back tomorrow. I asked them about my bank details were secure as I was concerned it could happen again. I asked why they though it was ok to deprive me of my money in my account. . I have now cancelled my bank card as I don’t want the Hilton staff taken any more of my money. Stay away they are unprofessional and I would suggest anybody staying there recently scrutinise their bank account
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Date of stay: October 2020
1 Helpful vote
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Response from Patricia Mahon, Owner at Hilton London Kensington
Responded 5 weeks ago
Michael C, Thank you for taking the time to write a review of your stay with us, and for sharing your frustrations with us. We do appreciate it takes time for pending authorisations to release back to your account which has caused concern, however as mentioned by Ann-Kathrin and James this is a standard for Hilton Hotels, and we can assure you none of our team have taken your money. We hope at the time of writing this response that you may have seen the authorisations on your account released. Please do contact the hotel if we can be of any further assistance. Kind Regards Team Kensington.
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Esther K wrote a review Oct 2020
Walsall, United Kingdom4 contributions9 helpful votes
So amazed at the great customer service from the lady at the desk. Thank you Clean and safe to travel and stay in Good room service Comfy beds and pillows Good location to where we going Easy parking and good value
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
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Response from patricia mahon, General Manager at Hilton London Kensington
Responded Oct 13, 2020
Thank you for your lovely review that we were all delighted to read, We hope to welcome you back soon. Kindest Regards Patricia Mahon General Manager
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Ian wrote a review Oct 2020
Wellingborough, United Kingdom460 contributions37 helpful votes
This Hilton is in a good location just off A40 and next to Westfield shopping mall which also has central line underground. Its an older style building that's more like a concrete office block but it's fine inside . Good friendly reception and bar staff. Car park is upto £35 per day so be sure you want to use it. Breakfast is served depending on your choices. Dinner has a limited menu so possibly consider going over yo the shopping mall where there are plenty on other choices. The bedroom was fine and clean with all you want . Quiter rooms on the rear.
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Date of stay: October 2020Trip type: Traveled on business
1 Helpful vote
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Response from Patricia Mahon, Owner at Hilton London Kensington
Responded Oct 5, 2020
Gardenfred2, Thank you for taking the time out to share a review of your most recent stay with us! We are pleased to read that overall you enjoyed your stay with us, and we hope we will see you back again on a future visit. Kind Regards Team Kensington
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Previous
PRICE RANGE
$121 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london kensington hotel london, london hilton, hilton kensington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
601
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Frequently Asked Questions about Hilton London Kensington
Which popular attractions are close to Hilton London Kensington?
Nearby attractions include Sherlock: The Official Live Game (0.3 miles), Adventox - Can you Escape (0.2 miles), and Shepherd's Bush Empire (0.2 miles).
What are some of the property amenities at Hilton London Kensington?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton London Kensington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton London Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Kensington?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton London Kensington?
Conveniently located restaurants include Flat Three Restaurant, Busaba Westfield London, and Wagamama.
Are there opportunities to exercise at Hilton London Kensington?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Hilton London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Kensington offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Kensington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Hilton London Kensington?
Many travelers enjoy visiting Churchill War Rooms (3.7 miles), Houses of Parliament (3.9 miles), and Westminster Abbey (3.8 miles).