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Hilton London Kensington

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Hilton London Kensington
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3,976 Reviews from our TripAdvisor Community

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Showing 3,436: English reviews
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Yakima, Washington
Reviewed yesterday NEWvia mobile

Tiny room where two adult travelers had no space to un pack or move around. The loo had the same issue. The closets as well. And the loo door had been beaten to a pulp by slamming the entry door into it. IMHO this is not acceptable for a Hilton and not for a HiltonHonors member.

Thank Mike A
Warrington, United Kingdom
Reviewed February 27, 2017

Well located hotel with good facilities. The lady on check in was extremely helpful and as I was early checking in explained that I could go through to the executive lounge (included when booking an executive room) and wait. She would then let me know when the rooms became ready. Went off to the lounge to find a spacious quiet...

1Thank Barry C
About Hotel's Favorite Review
Hilton_Kensington, Executive Office at Hilton London Kensington, responded to this review

Dear Barry C, I was delighted to learn that you had an excellent experience with us at Kensington and must thank you for taking the time to share your feedback with the TripAdvisor community! The team and I are thrilled to have made a lasting memory for you and we hope to welcome you back to Kensington soon! Kind regards,...

Southern Finland, Finland
Reviewed yesterday NEW

A hotel with great location (close to underground station) and friendly staff. The breakfast was good and service as well. Room was a bit small but it did not bother us. Clean room with Hilton quality. Food at the lobby restaurant was very good. And drinks too.

Thank MaaritLind
Southport, United Kingdom
Reviewed 2 days ago NEW

We were lucky to be upgraded to the executive floor which meant we could use the lounge. My husband has health issues so it was lovely to be able to have somewhere quiet to rest thoughout the day. The staff were very kind and caring. Thank you to MariaLuisa who looked after us. All the food we had was excellent...

Review collected in partnership with Hilton Hotels & Resorts
Thank benjess2016
Dallas, TX
Reviewed 3 days ago NEW

The outside of the hotel isn't much to look at but the location is great. Really close to the Metro, a huge shopping mall, and great shops and restaurants. The hotel bar is very nice with a good beer selection, TV's, and a good staff. However, the rooms were disappointing. It felt and looked more like a Holiday Inn than...

Thank nicetrippin
Chippenham, United Kingdom
Reviewed 4 days ago NEWvia mobile

My wife and I were on a night away from the kids on a mini London break. I found this hotel on the internet for £120 with breakfast. This gets you a queen size bed and a shower based on suite. The quality of everything is superb as you would expect from the Hilton brand. Good points: Quiet. Clean. Staff...

Thank theflameburns
El Granada
Reviewed 4 days ago NEW

Didn't use the room much, but the breakfast was so great! Staff was really nice. No issues at all. I would recommend this location for families. Lots of food and shopping nearby, and bus stops right across the street. Super convienient to get to.

Review collected in partnership with Hilton Hotels & Resorts
Thank lisamX3781HX
Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Check in to double deluxe. Any benefit of extra space taken up by third bed. This gets removed. Wish it hadn't as double bed is so uncomfortable with springs exposed and creaks with slight movement. In the morning I nip to reception and say how sorry I am, as a regular user of this hotel, to complain about the bed!...

1Thank sarah p
Exmouth, United Kingdom
Reviewed 6 days ago NEW

I stayed at the Hilton Kensington with my five year old for two nights last week. The staff were friendly, our room 2010 was very clean and a lovely room. A little noisy out on the front but didn't interrupt our nights sleep. A little bit of wear and tear visible but nothing to run out stay. I will book...

Review collected in partnership with Hilton Hotels & Resorts
Thank 395lynseyw
Lancaster, South Carolina
Reviewed 1 week ago NEW

The hotel has a friendly and helpful staff, and it is in an excellent location near the Shepherd's Bush tube. The concierge helped us with taxis, tube routes and restaurant recommendations. Great experience

Review collected in partnership with Hilton Hotels & Resorts
Thank jacquelinep926
Hilton_Kensington, Guest Relations Manager at Hilton London Kensington, responded to this review

Dear Jacqueline, Your kind comments on the friendliness and helpfulness of our staff are much appreciated, and I have shared your review with the team, who are delighted to have made such a good impression. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Veronica Guest Relations Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast or nutritious light bite in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Location: United Kingdom > England > London
Price Range: $145 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Travelocity, Hilton EMEA, Priceline, Booking.com, Agoda, Hotels.com, TravelUp, Cancelon, Evoline ltd, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hilton London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hilton London Kensington England
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Hilton London Kensington staff and other travelers.
58 questions
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Questions? Get answers from Hilton London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Low front can suffer from a little traffic noise”
SteevUK, 1 week ago | Read review
“We had a corner room which was quiet though far from the elevator. It is a matter of personal preference.”
judyandrob, 1 week ago | Read review
“I wish we had chosen a front view but this could be noisy at night.”
JandPNorfolk, 1 week ago | Read review
“Don't expect free wifi .......”
Birdlover999, 2 weeks ago | Read review
“Upgrade for lounge access, the higher your floor the quieter it is”
Eluned87, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question