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Hyatt Regency London - The Churchill

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#106 of 1,089 Hotels in London
Certificate of Excellence
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Hyatt Regency London - The Churchill
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2,156 Reviews from our TripAdvisor Community

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Showing 1,875: English reviews
Orlando, United States
Reviewed November 24, 2015

The entire staff that we interacted with were Wonderful! The location of the hotel is excellent and made it easy to walk to almost everything we wanted to get to or to the train station. Highly recommend this property

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kirby R
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for reviewing your recent stay with us. I am so glad that you benefitted from our convenient location close to some of London’s best attractions. I look forward to sharing your compliments with the rest of the team, our high level of service is something that we pride ourselves on and so I am delighted it doesn’t go...

Reviewed November 23, 2015

Thirty years since I first stayed here and despite changes in branding it still is one of the most pleasant hotels in a London. Updates have not changed the charm and staff still amongst the most efficient and friendly you will find anywhere. God sized rooms light and airy. It's a great location and an easy walk to shopping and...

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Helpful?
Thank John O
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

I appreciate you taking the time to review your recent stay with us, for speaking so highly of the hotel and also for recommending us to others. I am thrilled to hear that despite such a long time in between your stays, the standard of service we provide remains so high. We pride ourselves on this service and so I...

Seattle, Washington
Reviewed November 23, 2015 via mobile

As platinum members we didn't get an upgrade which was understandable given the star level and location of this hotel. It was the perfect location, very lively, close to many bus stops and underground stations. The breakfast was a bit overpriced. 30 GBP/pp. I had similar for much cheaper at another 5 star hotel in London. There was renovation going...

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Helpful?
Thank Sam J
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for taking the time to write this review. I am delighted that you described your time with us as a ‘great experience’ and I look forward to welcoming you back to the hotel on your next visit, when our renovations are complete. Kind regards, Michael J. Gray General Manager

Cairo, Egypt
Reviewed November 23, 2015

Excellent hotel. Rooms recently renovated. Has toto Japanese toilets installed. Only drawback was room not ready upon check in. Arrived at 2:20 pm and had to wait until 3. Otherwise location is great and very good breakfast

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ali E
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to review your recent stay. I am pleased that you enjoyed our convenient location and our breakfast offerings and also that you were able to experience our newly designed rooms. We are very excited about our new renovations. I sincerely apologise for the fact that your room was not ready upon arrival. I hope...

Cork, Ireland
Reviewed November 23, 2015

Five star hotel experience. Spacious and very comfortable rooms. Superb breakfast and lunch in a beautiful dining area. Staff could not be more attentive. Very central location only minutes walk from Marble Arch tube station.

Review collected in partnership with Hyatt Hotels
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Thank Joe D
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for writing this review. I am thrilled that you enjoyed your recent stay with us and I look forward to sharing your comments about the comfort of the rooms, your dining experiences and the service you received from our team. Please do come back and visit the hotel again soon. Kind regards Michael J. Gray General Manager

Reviewed November 22, 2015 via mobile

I spent 4 nights in this hotel while being in a conference. The rooms are nice and comfortable, very good breakfast. The service is good and professional but with a smile. A decent restaurant for dinner and a very nice bar for a drink. I will surely be back. The hotel is within walking distance of Oxford and Regent streets.

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Helpful?
Thank Sharonregev
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to write this review. I am delighted that you thoroughly enjoyed your stay with us during your recent conference. Thank you for your kind comments regarding the service you received and the standard of our rooms. I am also glad that you were able to utilise all of our Food & Beverage outlets during...

Sevenoaks, United Kingdom
Reviewed November 20, 2015

I checked in as a Diamond Member for the evening, using my points for a standard room. To my surprise I was upgraded to a Club Level room. The service was faultless, the room was comfortable, clean and with a great view over the park. The staff could not have been more helpful. A beautiful hotel and excellent staff.

Review collected in partnership with Hyatt Hotels
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Thank Bobby S
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

I appreciate you taking the time to write this review. I am delighted that you enjoyed your upgrade and that you have spoken so highly of the “faultless” service you received during your stay. I look forward to sharing your comments with the rest of the team and hope to welcome you back to the hotel again soon. Kind regards...

Palm Beach, United States
Reviewed November 18, 2015

Perfect location, perfect property for a perfect long weekend visit. We managed to do much more that expected and walked almost everywhere with ease. I cant imagine a better, more congenial and more helpful atmosphere

Review collected in partnership with Hyatt Hotels
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Thank Jay B
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

I appreciate you taking the time to write this review and for describing the hotel and your experience as ‘perfect’. I am thrilled that we helped make your long weekend visit so enjoyable and I look forward to sharing all of your kind comments with the rest of the team. I look forward to welcoming you back to the hotel...

Reviewed November 17, 2015

Check-in functioned as expected - smooth. Lucia took us to our newly refurbished room apologising for the remaining refurbishment which we hardly noticed. The room was excellent. Well designed, spacious main bedroom area, small functional bathroom which worked for one person but not two. Unsurprisingly everything worked in the room, and hotel service was exemplary. However we found the breakfast...

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Helpful?
Thank Steve M
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Many thanks for taking the time to write this review. I am delighted that your stay with us was smooth and successful from the beginning. We take all feedback on board and I look forward to sharing all your comments with the rest of the team. I know Lucia will be delighted with her personal mention. We hope to welcome...

Gold Coast, Australia
Reviewed November 17, 2015

The overall hotel and experience was well below what I've experienced at Hyatt's around the world. Maybe my time is Asia has spoilt me, but as a frequent traveller and diamond member this was disappointing. The purpose of my stay was our 1st wedding anniversary so we decided to travel to London for the day and stay at the hotel...

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Helpful?
Thank MAD2704
Michael G, General Manager at Hyatt Regency London - The Churchill, responded to this review

Thank you for having taken the time to write this review. We sincerely apologise again for the shortfalls in service that you experienced. I understand you have already spoken to my management team, regarding the issues you encountered. As mentioned, it is of paramount importance to us that our guests feel welcome and at home, so I was saddened to...

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Montagu
The Montagu
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the West End, with views over Portman Square, this five-star hotel is perfectly placed for London’s main shopping areas and tourist attractions. Each of the hotel’s well-appointed guest rooms and suites offer extreme comfort in elegant surroundings. Guests can enjoy European ‘comfort’ food in The Montagu, award-winning Italian cuisine at Locanda Locatelli and cocktails in The Churchill Bar. This luxurious hotel offers the highest levels of standards and service. ... more   less 

Additional Information about Hyatt Regency London - The Churchill

Address: 30 Portman Square, London W1H 7BH, England
Location: United Kingdom > England > London > Marylebone
Price Range: $353 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency London - The Churchill 5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Hyatt Regency London - The Churchill Hotel London
Hyatt London The Churchill
Hyatt Regency London - The Churchill England
Hotel Style:
#94 Luxury Hotel in London
#100 Romantic Hotel in London
#130 Business Hotel in London
#139 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency London - The Churchill staff and other travelers.
14 questions
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Questions? Get answers from Hyatt Regency London - The Churchill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The windows have a double noise and temp. isolation we occupied 2 rooms in 5 th floor the front view was excellent face the privet garden”
selim0000, 2 days ago | Read review
“Choose a higher floor”
chrisedwardswatt, 1 week ago | Read review
“All rooms seem to be the same size”
LetitiaA951, 2 weeks ago | Read review
“Upgraded to the Regency Club level. Worth every penny.”
HipProfessorMom, 2 weeks ago | Read review
“We had upper floor overlooking the park.”
933kacyp, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question