The Hyatt Churchill was a perfect stay in the perfect location and provided an memorable experience for my family and I during our week long holiday. The entire staff was welcoming and accommodating. From check in to checkout, our stay was amazing and we look forward to returning.
After many, many visits, The Churchill never fails to impress. Location, location, location. Helpful, warm, cheerful, friendly staff, everything works, spotlessly clean. Super comfortable beds. The breakfast is always a treat, everything one could dream of.
A corporate vacation for a large group and the handles it wonderfully. Concierge was beyond helpful to make sure we felt comfortable and welcome in the hotel and the city. Breakfast was a perfect variety of choices and excellent service as well.
All staff were professional, friendly and very helpful. The Regency Club was outstanding. The service staff were quick to open a door or hail a taxi. The restaurant staff were friendly and prompt, even when busy.
We stayed at the Hyatt Regency Churchill hotel in May 2022. Firstly, the hotel is very spacious with a large lobby and lot's of staff at hand to help with luggage, getting a taxi etc. Secondly, check-in was easy (we are Hyatt members so everything was already registred) and friendly. The room was clean and we had a nice view over a rood terrace. The bathroom was quite small but we didn't see it as a problem. We had the Buffet breakfast which was great with lot's of options. The hotel seems to cater for guests from the Middle East since there were foul madames and tabbouleh on the buffet, but also more European dishes. The only minus was that waffles and some egg dishes were extra. We didin't eat in the restaurant at night but we tried to get a drink in the bar and were turned away because of our daughter. The claimed children weren't allowed in the bar because of smoke (but smoking was only allowed on the terrace so that made no sense!). Very strange for a 5 star hotel. But the best thing about the hotel was the location!! Right behind Selfridges meant that we could walk everywhere without a taxi and it was still a quiet street. And the staff were very friendly. …
It’s a great location, right next to Baker Street and Oxford St a short walk to Marble Arch. The hotel is nice, rooms are clean and some have updated bathrooms with walk-in showers. Staff are friendly but not overly attentive. Breakfast food is good, it’s busy though at peak times and getting tea/coffee can be hit and miss.
Good location, welcoming staff. We've been asked to evacuate the hotel early morning because of possible fire. stayed outside in a cold environment, the hotel can plan it a better way to keep guests in the receptions of nearby hotel rather than outdoor in a cold environment. especially there are a lot of kids.
Outstanding venue, staff, and amenities!!! Everything was the best of the best at this hotel. Great location as well. My team and I especially appreciated the staff who were all amazing. I would highly recommend staying here while in London!
The staff are friendly, but the hotel is in desperate need of a remodel and the rooms were small (though not terribly small for London). Maybe my standards for a regency are too high? We left and went to the JW which we preferred, but until this hotel gets remodeled, the better option is probably the Scotland Yard Unbound Collection. Globalist member; not upgraded. Don't think it would have made a huge difference if they had though. We were happy to switch to the JW, and happier still at the Scotland Yard.
Very good service and always very clean and nice rooms.Excellent place for conducting business in London. I havek not stayed here for 2 years due to the pandemic, but nothing has changed. Is the same good hotel.
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