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BEST WESTERN Swiss Cottage Hotel

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547 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Warrington, United Kingdom
Level Contributor
12 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Just home from a 3 day 2 night visit to London. There were 4 of us and we stayed in the family room 304 , on arrival the Hotel looks great , perfect location for sight seeing and my son lived right by too. Our room was great , big with two single and a big double bed plenty of... More 

Helpful?
Thank lisamay42
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Lisamay42 Thank you for reviewing your recent visit I am really disappointed that my team did not take action when you pointed out the housekeeping issues and I will bring this up with them however i am please that it did not ruin your visit and that you will come back and visit again. Kind regards More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The location was spot on for us as we were going to the open air theatre in Regents Park which was a five minute drive away and we were travelling to Scotland the following day. The hotel is in a wealthy residential area and we were able to park outside as it was the weekend. The hotel itself was old... More 

Helpful?
1 Thank Sandy H
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Sandy I am sorry to hear about your experience at breakfast, I can assure you that only the best produce are used and we are definitely using fresh mushrooms however i will bring your comments to the attentions of my team. All our bedrooms are different and i am aware that some of the shower cubicals are smaller than... More 

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York, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A traditional English Hotel which I found to be very clean with good facilities in my single room. Very quiet at night and I had a very good nights sleep. Easy to operate shower and TV and good quality large towels. Good breakfast with a variety of hot and cold options and fast service. I will be staying again!

Helpful?
Thank CSmale
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear CSmale Thank you for such kind words we look forward to welcoming you back for your next visit to London. Kind regards More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Just stayed in this hotel with a friend. We were on the 4th floor, hotel was clean but a bit dated. I don't normally complain about anything in hotels but I felt I needed to complain about the shower as it took about 15 mins to get Luke warm and then was hardly any pressure. Not good as it made... More 

Helpful?
Thank Elesha-may
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Elesha-May Thank you for your comments with reference to the shower I will get my maintenance team to investigate. I am please that you enjoyed the rest of your stay. Kind regards More 

Frankfurt, Germany
Level Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great location close to Swiss Cottage and Finchley Road stations on jubilee line. Fast journey into central London. Superb Waitrose supermarket near Finchley Road. Spacious room in the attic with very comfortable beds with nice clean sheets. The room was a bit too hot for my liking, particularly with a heavy duvet. Bathroom was spacious with bath and shower and... More 

Helpful?
Thank Von_Smiles
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Von Smiles Thank you for reviewing your recent visit i am pleased that you enjoyed your visit with us and I have investigated the smell, fortunately i can not smell anything in the bedroom that you where allocated so I assume that it has been addressed by my housekeeping team. Kind regards More 

Kyrenia, Cyprus
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Chose this hotel because of location and did not pay much attention to photos trusting the best western label however we regretted checking in moment we have done it.We were given a room with two single beds so asked for a double bed and the guy at the reception was kind enough to offer another room.However that room was too... More 

Helpful?
Thank Tutku K
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Tutku Thank you for reviewing your recent visit at our hotel. I have spoken to my team and we did try to accommodate all your wishes when you visited, I am disappointed that you feel we have fallen so short of you expectations but pleased that you managed to find alternative accommodation more suitable to your needs. Kind regards More 

Charleston, South Carolina
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 7 nights in July 2016. I found the hotel to be incredibly clean and well taken care of, in a nice quiet neighborhood that is less than a minute's walk to the Swiss Cottage Underground Station. It took about 20 minutes via tube to get into the heart of central London. Beds were clean and comfortable, bath... More 

Helpful?
Thank BLPChas
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear BLPChas I am so pleased that you enjoyed the location hotel and that my team looked after you well we hope to see you back soon again. Kind regards More 

Wilts
Level Contributor
145 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Really old hotel in desperate need of reburb. The room had horrible stained carpets and grubby walls. The linens and towels clean but room dusty. The breakfast was terrible. Asked for poached eggs and was brought whipped fried egg whites. We found the staff in the dinning room very rude and the male receptionist (manager?) to be no better. He... More 

Helpful?
Thank TammyWilts
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear TammyWilts Thank you for reviewing your recent visit to Swiss Cottage Hotel. I am dissapointed to read about your experience at breakfast and in reception I will discuss your comments with them to ensure that any future guest will not have a similar experience to yours. With reference to the carpet I am aware of the stain on the... More 

Sydney, Perth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Our reason for staying in Swiss Cottage, Best Western hotel is because I needed to stay near my healer for a week of treatment. Bad points: 1. Our room is quite small in comparison to those surrounding us and the residents in them seem to only stay for one or two nights. We are staying for a week so didn't... More 

Helpful?
Thank Tiny-Sprout
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Tiny-Sprout Thank you for reviewing your recent visit with us at the Swiss Cottage Hotel. We have different room types ranges from Single rooms to Superior doubles, the room you will have been allocated is the room type that you have booked I recommend that next time you come and visit you book one of our superior bedroomas I... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service

Additional Information about BEST WESTERN Swiss Cottage Hotel

Address: 4 Adamson Road | Swiss Cottage, London NW3 3HP, England
Location: United Kingdom > England > London
Price Range: $111 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
Number of rooms: 59
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Swiss Cottage Hotel London, England
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