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BEST WESTERN Swiss Cottage Hotel

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549 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Edinburgh, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

We used this hotel for a weekend in London and the location is almost perfect - out of the centre but very close to a tube (Swiss Cottage). The hotel has been converted from a row of houses and so there are limits to what can be achieved. The lift is very small and slow but quite adequate. Our room... More 

Helpful?
Thank carrick_sw
Seattle, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rather than a single room, our room (207?) had a separate space for our teenager which afforded a little privacy although it had to be crossed to get to the bath. Quiet, clean and comfortable with nice sitting areas on the entrance floor. A lift provides access to upper floors but there are some steps necessary from the sidewalk up... More 

Helpful?
Thank Jeanette S
Warrington, United Kingdom
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Just home from a 3 day 2 night visit to London. There were 4 of us and we stayed in the family room 304 , on arrival the Hotel looks great , perfect location for sight seeing and my son lived right by too. Our room was great , big with two single and a big double bed plenty of... More 

Helpful?
Thank lisamay42
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Lisamay42 Thank you for reviewing your recent visit I am really disappointed that my team did not take action when you pointed out the housekeeping issues and I will bring this up with them however i am please that it did not ruin your visit and that you will come back and visit again. Kind regards More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The location was spot on for us as we were going to the open air theatre in Regents Park which was a five minute drive away and we were travelling to Scotland the following day. The hotel is in a wealthy residential area and we were able to park outside as it was the weekend. The hotel itself was old... More 

Helpful?
1 Thank Sandy H
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Sandy I am sorry to hear about your experience at breakfast, I can assure you that only the best produce are used and we are definitely using fresh mushrooms however i will bring your comments to the attentions of my team. All our bedrooms are different and i am aware that some of the shower cubicals are smaller than... More 

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York, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A traditional English Hotel which I found to be very clean with good facilities in my single room. Very quiet at night and I had a very good nights sleep. Easy to operate shower and TV and good quality large towels. Good breakfast with a variety of hot and cold options and fast service. I will be staying again!

Helpful?
Thank CSmale
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear CSmale Thank you for such kind words we look forward to welcoming you back for your next visit to London. Kind regards More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Just stayed in this hotel with a friend. We were on the 4th floor, hotel was clean but a bit dated. I don't normally complain about anything in hotels but I felt I needed to complain about the shower as it took about 15 mins to get Luke warm and then was hardly any pressure. Not good as it made... More 

Helpful?
Thank Elesha-may
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Elesha-May Thank you for your comments with reference to the shower I will get my maintenance team to investigate. I am please that you enjoyed the rest of your stay. Kind regards More 

Frankfurt, Germany
Level Contributor
118 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great location close to Swiss Cottage and Finchley Road stations on jubilee line. Fast journey into central London. Superb Waitrose supermarket near Finchley Road. Spacious room in the attic with very comfortable beds with nice clean sheets. The room was a bit too hot for my liking, particularly with a heavy duvet. Bathroom was spacious with bath and shower and... More 

Helpful?
Thank Von_Smiles
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Von Smiles Thank you for reviewing your recent visit i am pleased that you enjoyed your visit with us and I have investigated the smell, fortunately i can not smell anything in the bedroom that you where allocated so I assume that it has been addressed by my housekeeping team. Kind regards More 

Kyrenia, Cyprus
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Chose this hotel because of location and did not pay much attention to photos trusting the best western label however we regretted checking in moment we have done it.We were given a room with two single beds so asked for a double bed and the guy at the reception was kind enough to offer another room.However that room was too... More 

Helpful?
Thank Tutku K
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Tutku Thank you for reviewing your recent visit at our hotel. I have spoken to my team and we did try to accommodate all your wishes when you visited, I am disappointed that you feel we have fallen so short of you expectations but pleased that you managed to find alternative accommodation more suitable to your needs. Kind regards More 

Charleston, South Carolina
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 nights in July 2016. I found the hotel to be incredibly clean and well taken care of, in a nice quiet neighborhood that is less than a minute's walk to the Swiss Cottage Underground Station. It took about 20 minutes via tube to get into the heart of central London. Beds were clean and comfortable, bath... More 

Helpful?
Thank BLPChas
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear BLPChas I am so pleased that you enjoyed the location hotel and that my team looked after you well we hope to see you back soon again. Kind regards More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service

Additional Information about BEST WESTERN Swiss Cottage Hotel

Address: 4 Adamson Road | Swiss Cottage, London NW3 3HP, England
Location: United Kingdom > England > London
Price Range: $109 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
Number of rooms: 59
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Also Known As:
Best Western London
London Best Western
BEST WESTERN Swiss Cottage Hotel London, England
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