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Novotel London West

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Novotel London West
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3,114 Reviews from our TripAdvisor Community

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Showing 2,073: English reviews
Antwerp, Belgium
1 review
4 of 5 stars Reviewed yesterday NEW

Nice hotel, clean rooms, good value for money, comfortable bed. Location...not so good. We had to search for the hotel, it wasn't visible from the underground station. We walked for 5 minutes and then saw a sign. We ended up on the -1 of the hotel and had to search were the entrance was. No clear indications...and we weren't alone... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank cathyvandeginste
Luton, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for a visit to London for my birthday. Very nice stay - good size room, comfortable bed & everything as it should be. Breakfast was excellent well cooked and well organised ( no queuing ). Tube just around the corner makes it an ideal base for London visits. However If you are using the car park be sure... More 

Helpful?
Thank Petchi
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We really enjoyed our stay at this particular Novotel. We were upgraded having been selected as a 'guest of the day', which was a nice extra for my girlfriend's birthday. Room was fairly spacious given we were in London, hotel is well located near to the underground and the breakfast was worth the extra money, lots of choice. Staff all... More 

Helpful?
Thank Chris R
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We had loud music coming from room next door.we rang reception.security came up and listened to the noise from our room.they went next door abd told them to turn it down.the people refused.we called reception again..its now 11.30.pm...in the meantime the couple are having loud sex...and the music is louder.the only option this weak and pathetic hotel can offer is... More 

Helpful?
Thank 859seanq
Inverness, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel & staff. Terrific location, just minutes from Hammersmith tube station. Hotel very quiet, perfect nights sleep. Lovely courtyard in which to enjoy a red wine or two whilst enjoying September sunshine. Staff all very helpful & pleasant. Forgot to mention, excellent full breakfast which kept me going all day

Review collected in partnership with Accorhotels.com

Helpful?
Thank donniem37
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear donniem37, Thank you very much for this lovely comment. We are really glad to read that you enjoyed all the aspects of your stay. Please be assured that you comment will be transmitted to our teams. It was a pleasure for us to welcome you as our guest and we are looking forward to welcome you back again very... More 

Wadalba, Australia
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

This is our second stay at this hotel, two years apart and nothing has been done to update rooms. The carpets are stained and Bathroom tiles were dirty. Depending on where your room is located, you can endure a long walk to a lift. However, breakfasts have a good selection and staff are attentive and friendly. Good location.

Helpful?
Thank ostess
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear ostess, Thank you very much fortaking the time and effort to review you recent stay at Novotel London West. We are really sorry to read that you were disappointed by the hotel update. I can assure you that we are currently working on the refurbishment of the room. We would like to apologize if that caused you any inconvenience... More 

London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I recently stayed here. It's a little far from everything as a tourist but as a business person it was a good base to work from. Not too expensive and service was generally ok. Our event was for 1000 delegates and worked well. It is a large hotel. Main plus is the price and facilities. Main negative was the location... More 

Helpful?
Thank Daniel A
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Daniel A, Thank you for taking the time and effort to review you recent stay here at Novotel London West. We are really glad to read that you enjoyed the hotel for its facilities, price and service. However, i am really sorry to read that you were disappointed by the location and by the behaviour of some member of... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stay in hotels every week and one thing I have learned is that hotel food is usually disappointing. Most of the time I will eat out but on this occasion I got to the hotel late with my family and decided to eat in. I had the land curry and being honest it was probably one of the best... More 

Helpful?
Thank Leighton J
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Leighton J, Thank you very much for this lovely comment. It is really a pleasure to know that you not only appreciated the food but that you also think that it is one of the best hotel meal you ever had. We are really glad that you enjoyed your stay and we are hoping to have the chance to... More 

Milton Keynes, United Kingdom
Level Contributor
412 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were here recently for a friends leaving do. We had the outside terrace bar area almost to ourselves. Bar staff and general staff quite chirpy and attentive. Food and drink ok. Good base for West London or popping into Central.

Helpful?
Thank Gary S
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Gary S, Thank you very much for reviewing your stay at Novotel London West. We are really glad to read that you enjoyed your stay among us, and that you likedour bar. It was a pleasure for us to welcome you and we are looking forward to see you again very soon. Best regards, Marjorie Morello Guest Relations Officer More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this hotel. We stayed here at least twice now and it's still as comfortable & clean as it was the last time. The beds are very comfortable. The blackout curtains are excellent. The a/c works very quietly. We never heard noise for both occasions that we stayed here. The only negative, I think, is that when you use... More 

Helpful?
Thank Carol G
NovotelLondonWest, Guest Relations Officer at Novotel London West, responded to this review

Dear Carol G, Thank you very much for this lovely comment ! We are really glad to read that you enjoyed your stay like you enjoyed the previous one. It is always a pleasure for us to welcome you in our hotel. We are hoping to see you again really soon. Warm regards, Marjorie Morello Guest Relations Officer More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Artisan Grill
Artisan Grill
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located for easy access to all of London’s key business districts as well as historical, cultural and social attractions, Novotel London West is also conveniently close to Heathrow airport and has excellent road and rail links to the rest of the United Kingdom.This large, modern hotel offers guests a selection of different dining options as well as an extensive fitness centre, secure on-site parking, business services and meetings and events facilities. ... more   less 

Additional Information about Novotel London West

Address: 1 Shortlands | Hammersmith International Centre, London W6 8DR, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $133 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London West 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, HotelTravel.com, TripOnline SA, Cancelon, Hotwire, Odigeo, Travelocity, Agoda and ACCOR so you can book your Novotel London West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London West Hotel London
Accor London West
London Novotel
Novotel London West England
Hotel Style:
#274 Luxury Hotel in London
#304 Family Hotel in London
#350 Romantic Hotel in London
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