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2/4/2018 2/5/2018
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    Novotel London West

    1 Shortlands | Hammersmith International Centre, London W6 8DR, England
    011 44 20 3856 8120
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    2/4/2018 2/5/2018
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    Traveler (642)
    Room & Suite (202)
    Dining (63)
    • Excellent24%
    • Very good47%
    • Average19%
    • Poor7%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (3,954)
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    1 - 5 of 2,632 reviews

    Reviewed 2 days ago

    I stayed at this Novotel again because it was close by to the Hammersmith Transit Station. As always, the staff was friendly and the daily breakfast was good. I wish they have a different menu of offerings everyday. The rooms were clean, but you can...More

    Thank woot415
    Response from NovotelLondonWest, Guest Relations Officer at Novotel London WestResponded yesterday

    Dear woot415, Thank you so much for taking time and effort to share your experience with us. We are really happy that you enjoy our hospitality and grateful for the loyalty you show us. Please rest assured that I will share your comments to the...More

    Hotel's Favorite
    Reviewed 3 weeks ago

    Hotel was very clean and smelled lovely, didn't use any hotel facilities just used for a overnight stay , i would highly recommend this hotel for anyone who is using the Theatres around this area , Rooms were excellent , spacious and very accommodating ,...More

    2  Thank Karl T
    Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 3 weeks ago

    Dear Karl T, thankyou for your review. It's a pleasure to hear that you enjoyed you stay with us and we look forward to welcoming you back again soon.

    Reviewed 3 days ago via mobile

    We've stayed here a number of times. This two night visit started with a friendly and efficient check in (Maggie), but the room (8057) wasn't as nice as previous rooms. There was a smell of drains in the bathroom that seemed to come from the...More

    1  Thank Mike C
    Response from NovotelLondonWest, Guest Relations Officer at Novotel London WestResponded 2 days ago

    Dear Mike C, Thank you very much for taking the time and effort to review your recent stay with us. I am really happy to read that you appreciated the check-in as well as the breakfast and the food. However, I am really sorry that...More

    A TripAdvisor Member
    Reviewed 3 days ago via mobile

    Let me first highlight the wonderful check in I had . Maggie was a great team member with great knowledge of her craft. She is a credit to the company. Rooms as expected comfortable and good enough for a nights rest. Breakfast very good and...More

    1  Thank A TripAdvisor Member
    Response from NovotelLondonWest, Guest Relations Officer at Novotel London WestResponded 2 days ago

    Dear Guest, Thank you very much for this fantastic review! I am really happy to read that you enjoyed your stay with us and that you were more than happy with the services provided. I can assure you that your review will be shared with...More

    Reviewed 5 days ago

    The hotel itself is very nice - gym, breakfast, rooms. However, the front desk help was terrible. When we arrive, we were told two bookings were made - one from booking.com and the other from a holiday company that we hadn't heard of before. Instead...More

    1  Thank Ben T
    Response from NovotelLondonWest, Guest Relations Manager at Novotel London WestResponded 3 days ago

    Dear Ben T, Thankyou for choosing to stay with us and your feedback regarding your stay. Whilst it's a pleasure to here that you enjoyed dining with us and found our Food & Beverage team to fantastic, our sincerest apologies that you felt our Front...More

    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Price range
    • $121 - $225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #158 Family Hotel in London
    • #285 Luxury Hotel in London
    • #347 Romantic Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 630
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Accorhotels.com, Expedia, Orbitz, Hotels.com, Travelocity, HotelQuickly, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Novotel London West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs / Hammersmith / Fulham
    • Also Known As
    • Novotel London West Hotel London ,
    • Accor London West ,
    • London Novotel ,
    • Novotel London West England
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    Traveler (642)
    Room & Suite (202)
    Dining (63)
    Hotel & Grounds (366)
    Bathroom (70)
    Business Center & Event Rooms (5)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    November 4, 2017|
    AnswerShow all 3 answers
    Response from Siva S | Reviewed this property |
    Good car parking facilities there within the hotel building. You also can park at the roadside with "pay as you go" meter. They can be 2-hour maximum during office hours. Single Yellow Line free parking from 6.30 pm to 8.30... More
    November 4, 2017|
    Response from Alan F | Reviewed this property |
    Sorry unsure, stayed 3 days and then moved on, suggest contact them direct for question and potential cost?
    November 4, 2017|
    AnswerShow all 3 answers
    Response from Marilyn0909 | Reviewed this property |
    Hi Jessanne, I stayed in the Summer and found the space for holding luggage seemed limited. Maybe when you're there it may be less busy so I do agree with the others that you contact them direct. Email though so you have a... More
    Room Tips
    "Rooms are not so great Quite small for family of 4."
    Read review
    "Always go for Executive Room on 8th Floor."
    Read review
    "rooms which offer a sofa bed are the bigger ones"
    Read review
    "Higher floor"
    Read review
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