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Novotel London West

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1 Shortlands Hammersmith, London W6 8DR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$125
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Free cancellation until 03/28/22
Trip.com
$125
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Booking.com
$117
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Free cancellation until 03/27/22
Hotels.com$125
Priceline$117
ZenHotels.com$164
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1069)
Room & Suite (337)
Dining (141)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#484 of 1,200 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Relax and enjoy comfort and spaciousness in one of our 630 bedrooms. Choose from three superb dining options: our Lounge bar combining creative dishes with traditional bar snacks and a host of exciting cocktails, the Aroma restaurant offering an array of cuisine buffet style or Artisan offering simple modern dishes in elegant surroundings. Just minutes from three of London's main tube line (Piccadilly, District and Hammersmith & City) and located in the heart of Hammersmith; Novotel London West is ideally located for trips to Westfield London, Harrods & Kensington High Street. Also conveniently located to Heathrow Airport with excellent road & rail links to the rest of the UK. This large & modern hotel offers extensive and flexible meeting & events facilities (up to 1,000) plus on-site parking (chargeable), fitness suite and complimentary Wi-Fi throughout.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Outdoor furniture
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Chinese and 11 more

Location

Full view
91Great for walkers
Grade: 91 out of 100
101Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
5165Reviews76Q+A100Room tips
Traveler rating
  • 1,475
  • 2,156
  • 947
  • 355
  • 232
Time of year
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Popular mentions
Daniel S wrote a review Jan 17
Faringdon, United Kingdom12 contributions23 helpful votes
We wanted somewhere to stay in December that had parking and was fairly central. This was priced well with the parking and an easy 20 mins taxi ride to most places in central london. Breakfast was really nice in the morning if a little expensive. The hotel room was ok, but a little dated. Was nice enough for somewhere to stay and clean. Staff were really friendly and no issues there.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Matt_The_King wrote a review Jan 9
18 contributions2 helpful votes
+1
Stayed one night in December between Christmas and new year. Found a great deal by booking direct with Novotel. Hotel itself is really nice, spacious, relaxing. Wonderful relaxing music plays in the lobby as you walk in and up to the reception on 1st floor via lift. The staff were very friendly, and lots of lifts up to the main bedroom floors. I was upgraded to an executive room on the 8th floor, which overlooked the flyover. A very quiet room but very warm. Even with the “air con” on which I think is just more an air circulation so I had window open. Room had plenty of facilities, including a bath and a separate shower. The iPod dock however needs upgrading as this had the old connector (which Apple discontinued a long time ago).. maybe upgrade it to smart speakers with bluetooth? I’ve had bigger TV’s in London hotel executive rooms but was still adequate for the room size. The bed was quite hard initially but on sleeping on it I was impressed.. this was probably the best sleep I’ve ever had. So much so I nearly missed breakfast! Breakfast was wonderful - lots of choices on the buffet (hot and cold).. Full English of good quality and even warm pastries. Plus meat platters, fresh fruit, juices, muffins etc. restaurant wasn’t too busy either as there didn’t seem to be lots of people staying. The relaxing music from the foyer was playing.. even playing jazz versions of Christmas songs (hey I guess maybe was still Christmas on the bank holiday after Christmas!). Anyway was a nice touch - I liked it 👍 After breakfast I went back to took to shower, but unfortunately it wasn’t the best shower as even though it felt perfect on tap, when you put up to shower it stayed cold or went very hot… I mentioned to reception on checkout. Checkout was easy and I left my bag with reception so I could head out to sales shopping in London. On return in the evening I enjoyed a meal in the hotel Bar. All the staff in the bar are very friendly. Brilliant burger 🍔 Overall considering there’s a pandemic on and there not a lot of people around (although I did prefer that!) - the hotel is doing a great job. Yes the rooms could do with a big makeover as they look a bit tired. But it’s practical and I slept well and was treated well. I work in this industry so I know it’s tough with short staff, no customers.. but please keep up the great work 👍 I’ll be back.
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Date of stay: December 2021Trip type: Traveled solo
Room Tip: Ask for rooms away from the lift. Executive rooms are on the higher floors
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Response from Mark Chambers, Guest Services / Front Office at Novotel London West
Responded 1 week ago
Hello Mattkinguk, Thank you for your feedback. We really appreciate you taking the time out to do this, We do our utmost best to create a warm and welcoming environment to all our guest. Your feedback will be passed on to all the departments. Kind regards and Happy New Year!
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Companion15238 wrote a review Jan 9
1 contribution
Hotel was great, had been selected as the daily VIP so had some freebies too which was great. Room was very neat and tidy with great facilities. Only negative issue was trying to get back into the hotel after the show, poor signage and a broken lift meant a queue for about 20 mins to get back in.
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Date of stay: January 2022Trip type: Traveled with family
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Response from Mark Chambers, Guest Services / Front Office at Novotel London West
Responded 1 week ago
Hello Companion15238, Thank you for your feedback. We really appreciate you taking the time out to do this. Congratulations on being one of our VIP's of the day. Please accept my apologies for the inconvenient with our elevators. Elevator is now working as well as new signage has been placed up. Your feedback will be passed on to all the departments. Kind regards and Happy New Year!
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swartists2022 wrote a review Jan 9
Stratford-upon-Avon, United Kingdom1 contribution
We are always made to feel so welcome here, and any concerns are immediately dealt with. In these unsettled times it is understandable that breakfasts sometimes stand in their buffet trays too long, and the bar-service is not as prompt and efficient as it usually is. We had a problem with the heating in our room. It was sorted during our few hours' absence. Lovely place.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Mark Chambers, Guest Services / Front Office at Novotel London West
Responded 1 week ago
Hello swartists2022, Thank you for your feedback. We really appreciate you taking the time out to do this. I am happy to hear that your problem was solved as soon as possible. we do our utmost best to create a warm and welcoming environment to all our guest. Your feedback will be passed on to all the departments. We hope to see you again in the near future. Kind regards and Happy New Year!
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Frank M wrote a review Jan 9
St Austell, United Kingdom21 contributions15 helpful votes
Very friendly service, restaurants and communal areas were good. Good price decent breakfast. Room was tired, good size but not in the best repair. Also need to do some work on their soundproofing of the rooms, towels not great, bathroom OK, beds and bedding so so - not super comfy.
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Have a big car park under the hotel which is outside of the congestion zone.
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Response from Mark Chambers, Guest Services / Front Office at Novotel London West
Responded 1 week ago
Hello Frank M, Thank you for your feedback. We really appreciate you taking the time out to do this. Your feedback will be passed on to all the departments. Kind regards and Happy New Year!
Read more
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PRICE RANGE
$130 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london west hotel london, accor london west, london novotel
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs / Hammersmith / Fulham
NUMBER OF ROOMS
630
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Frequently Asked Questions about Novotel London West
Which popular attractions are close to Novotel London West?
Nearby attractions include DNA VR Hammersmith (0.2 miles), Eventim Apollo (0.2 miles), and Lyric Hammersmith (0.3 miles).
What are some of the property amenities at Novotel London West?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel London West?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel London West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel London West?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Novotel London West?
Conveniently located restaurants include Rangrez, La Petite Bretagne, and Cafe De Nata.
Are there opportunities to exercise at Novotel London West?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Novotel London West?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel London West offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Novotel London West?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.
Are there any historical sites close to Novotel London West?
Many travelers enjoy visiting Churchill War Rooms (4.0 miles), Houses of Parliament (4.1 miles), and Westminster Abbey (4.0 miles).