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London Marriott Hotel Kensington

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#231 of 1,072 Hotels in London
Certificate of Excellence
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London Marriott Hotel Kensington
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1,308 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed at the Marriott Hotel in London, it was a nice hotel with good service and the staff were very accommodating. Some of the down sides was that the rooms were a bit small and they were dated also it was hard to find the lifts, other then that it was a good hotel

Helpful?
Thank Shaun D
London, United Kingdom
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed for a single night after attending an evening business event in central London. Hotel is on the busy Cromwell Road but once inside the hotel it is serene. Staff super friendly and helpful. For some reason despite booking through the website my account hadn't been added but quickly resolved. Not a great view from the room as you can... More 

Helpful?
Thank Phil S
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very convenient to major attractions, just a 5min walk to Earl's Court station and nice bar area. Rooms a bit on the small side but staff were nice and helpful. The full gym next door is complimentary for guests and a nice place to get in cardio and weight workout. Short walk to Kensington Palace and several nice restaurants nearby.

Helpful?
Thank daivada
Scarsdale, New York
Level Contributor
11 reviews
4 of 5 stars Reviewed 2 days ago NEW

The staff at the hotel are all very pleasant and nice. They always have a smile ready and are quick to respond to any questions or problems. The hotel is very well located, great shops & restaurants even theaters located just a few blocks away out the back by Earls Court tube station, and the Museum of Natural History just... More 

Helpful?
Thank Mark S
Toronto, Canada
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I used my points for accommodation and was just amazed by the front desk teams professionalism courtesy and friendliness producing a great ground floor room at 1130 am Rooms are spotless, wifi is lightning fast, restaurant is great

Helpful?
Thank PETER1290
Alexandria, Virginia, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very well located within walking distance to several museums, restaurants, grocery stores and even Harrods if a longer walk is is acceptable. The rooms are well appointed and clean and the restaurant is very nice. There is even a Starbucks on the property. The thing that stands out for me though is the concierge staff. They could... More 

Helpful?
Thank Karen C
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We only had a short stay, 3 pm to 6 am, but the staff welcomed us back (they remembered!) and made us feel completely taken care of - even suggesting we could get an extra half hour sleep before our taxi took us to Heathrow. The benefit of having the Executive Lounge for a 6 am breakfast made a world... More 

Helpful?
Thank happiestdiners4
2 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

Have stayed at this hotel a few times for business. Sadly I don't often get a choice as our business uses Marriott. Usually I find the staff more than helpful. The location is excellent. It's clean and tidy. However the beds in this hotel are shocking! Extremely hard/lumpy and you can feel the springs poke into your body., even with... More 

Helpful?
Thank hudson f
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear hudson f, Thank you for taking the time to leave us your review on your stay here at the London Marriott Kensington. I am very sorry that you found our beds to be uncomfortable when you last stayed here. You will be pleased to know that we have recently replaced all of the mattresses in our hotel. This was... More 

Medford, Massachusetts, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for 10 nights here. My room was nice enough, a standard size for London. I travel with a lot of stuff, and there was plenty of space to store it all. A plus is that the room has a small refrigerator, so I could keep drinks and snacks cold. I had a free full breakfast, and it was... More 

Helpful?
Thank Julian L
Jupiter
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hello Marriott, flights from USA arrive mornings in London! Months advance request for early checking gave us the only room available at noon, a tiny room in a hard to reach area with a view of the drive. A/C didn't work at check-in, fixed later. Room was too small to change your mind. We have stayed in better Fair field... More 

Helpful?
1 Thank Bostn2Moab
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Bostn2Moab, Thank you for your feedback. I am sorry to hear that this was a disappointing experience for you during your stay with us. The guaranteed check-in time is 3pm however we always try and do our best with early check-ins, the last few weeks in particular the hotel has been at full occupancy thus making it more difficult... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Atrium Restaurant
The Atrium Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $161 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Marriott London
London Marriott Hotel Kensington England
Hotel Style:
#176 Luxury Hotel in London
#180 Family Hotel in London
#221 Romantic Hotel in London
#225 Business Hotel in London
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