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London Marriott Hotel Kensington

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#226 of 1,072 Hotels in London
Certificate of Excellence
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London Marriott Hotel Kensington
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1,302 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only had a short stay, 3 pm to 6 am, but the staff welcomed us back (they remembered!) and made us feel completely taken care of - even suggesting we could get an extra half hour sleep before our taxi took us to Heathrow. The benefit of having the Executive Lounge for a 6 am breakfast made a world... More 

Helpful?
Thank happiestdiners4
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Have stayed at this hotel a few times for business. Sadly I don't often get a choice as our business uses Marriott. Usually I find the staff more than helpful. The location is excellent. It's clean and tidy. However the beds in this hotel are shocking! Extremely hard/lumpy and you can feel the springs poke into your body., even with... More 

Helpful?
Thank hudson f
Medford, Massachusetts, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for 10 nights here. My room was nice enough, a standard size for London. I travel with a lot of stuff, and there was plenty of space to store it all. A plus is that the room has a small refrigerator, so I could keep drinks and snacks cold. I had a free full breakfast, and it was... More 

Helpful?
Thank Julian L
Jupiter
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Hello Marriott, flights from USA arrive mornings in London! Months advance request for early checking gave us the only room available at noon, a tiny room in a hard to reach area with a view of the drive. A/C didn't work at check-in, fixed later. Room was too small to change your mind. We have stayed in better Fair field... More 

Helpful?
1 Thank Bostn2Moab
John L, General Manager at London Marriott Hotel Kensington, responded to this review

Dear Bostn2Moab, Thank you for your feedback. I am sorry to hear that this was a disappointing experience for you during your stay with us. The guaranteed check-in time is 3pm however we always try and do our best with early check-ins, the last few weeks in particular the hotel has been at full occupancy thus making it more difficult... More 

Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our week at the Kensington Marriott was delightful. The staff was friendly and very helpful. The concierge desk was great for making recommendations on touring, transportation and places to eat. The breakfast at the restaurant was full of choices, and they offered fresh fruit, breads, eggs, you name it. We also enjoyed the Elite lounge nightly, which was a nice... More 

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Helpful?
1 Thank owenconstance17
San DIego
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent 4 days here and the staff was real nice. Kudos to Francisco. It was relatively convenient to The Tube (Earls Court). The hallways need updating. They have Starbucks on premises. The Exec lounge was OK.

Helpful?
1 Thank PanicFan
Toronto, Canada
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The London Marriott Kensington is a wonderful hotel. It is in a great location and close to many shops, restaurants and tourist attractions. The hotel is very clean and well kept. The staff working in the hotel provided excellent customer service. From the moment we arrived until we left they were friendly, helpful and genuinely concerned that we had a... More 

Helpful?
1 Thank tjjc
New York City, New York
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

As I seem to have many points with Marriott that are expiring soon I decided to use them for short business trips. The Marriott App makes it very easy to select a hotel, book etc., And unlike some establishments that treat people using points or rewards as 2nd Class Citizens Marriott seems to make no distinction. The Hotel, I chose... More 

Helpful?
2 Thank Nicolas C
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent customer service all the way around. Our first trip to London and it was fantastic. My husband being a platinum elete member entitled us to stay there using his points. Marcelo in the executive lounge made our afternoons so special with his brilliant customer service.

Helpful?
1 Thank colefendi
Istanbul, Turkey
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We love to stay in this hotel because with a little extra money you can get the good size rooms, access to executive lounge where you can get snacks and water to the stay as well as a good breakfast. The location takes a little time like 20 -25 minutes to reach to soho and other central locations but as... More 

Helpful?
Thank platinum_maverick
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Atrium Restaurant
The Atrium Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about London Marriott Hotel Kensington

Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $161 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Marriott London
London Marriott Hotel Kensington England
Hotel Style:
#173 Luxury Hotel in London
#180 Family Hotel in London
#221 Romantic Hotel in London
#225 Business Hotel in London
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