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Norfolk Plaza Hotel

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Norfolk Plaza Hotel
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614 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Glenrothes, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is possibly the dirtiest hotel that i have ever stayed in. Bed sheets were dirty, and had crumbs on them, the room stank, and the view i had was into another room. I as down on business and was holding a meeting in the reception area, but had to make a quick decision to find another venue. Do not... More 

Thank RossBarrie
Swansea, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Needed somewhere to stay near paddington as we had to drop luggage before heading straight to a show near victoria station. Was told our room was on 2nd floor. The space in the hallways was just enough to walk through luckily we didnt have big cases. Then realised our room was on floor 2 and a half. Lift to floor... More 

Thank samallie

Travelers are raving about these London hotels

Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

a nice hotel on the whole , a little worn strictly with creaking floors in the hallway but nothing that bothered us. breakfast ok when compared to many other hotels in London . you can upgrade breakfast if you wanted to a reasonably cheap price . service from the staff was really good. nice and accommodating . tweaked simple and... More 

Thank Johan E
Halstead, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Don't be fooled by the hotel Reception, as they don't spend any money on their rooms. The rooms here are disgusting! Dirty and smelly. The first room we had was horrible, it smelt damp, the windows were filthy and rotten, the carpets all stained, the pillow were all brown and yellow stained and plastic on the beds. In the bathroom... More 

1 Thank Jackie H
Bolton, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We spent 4 nights at this hotel when we went to the tennis at Wimbledon. we looked at the reviews on trip advisor before we went, and a lot of what the people said was true, the hotel is very tired, and in need of the refurbishment due to begin in November of this year, but he staff are very... More 

Thank margewood49
Nottingham, United Kingdom
Level Contributor
78 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Great location close to Hyde park, we stayed for a concert there. And it's 15 min walk away. We had a triple room on the first floor and it was terrible-worn carpet awful decor and curtains. The shower was very old and the windows were filthy. The room stunk of cigarette smoke. I understand this place is having a refurb-it... More 

Thank channii70
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Good location in central Paddington, easy access to central London and other places of interests. Walking distance to Paddington station, bus stops and whole lot of shops and eateries. Hotel is old but neat and clean. Rooms very small, may give clastrophobia, too many doors, small baths, well build people will have problems. Families in a room will have tough... More 

Thank Vipin M
Saltburn-by-the-Sea, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel IS closing for a refurbishing at the end of the season- they acknowledge that it is tired. Staff were helpful and friendly. Room was very tidy and clean, bedding and towels were clean. Quiet area with a lovey small park directly in front of the hotel. I trust TV's will be updated during the refurb. Breakfast were very... More 

Thank weekenders21
Liverpool, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 17, 2016

Frankly something of a disappointment although I can say it was moderately clean and the bed was reasonably comfortable. One point to watch out for though is that when paying your bill by Debit Card they'll insist on charging you a 2% 'handling fee' which is against UK Card Scheme rules for Visa!! I have since reported the hotel to... More 

Thank Angus JOHN M
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225 photos of this hotel

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All Traveler Photos (216)
Bathroom (49)
Dining (2)
Room/Suite (63)
Hotel & Grounds (23)
Family/Play Areas (8)
View from Room (3)
Other (68)

Management photos: Courtesy of the property manager

All Management Photos (9)
Room/Suite (3)
Hotel & Grounds (3)
Dining (2)
Other (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally Located Hotel housed within an Edwardian-style building. ... more   less 

Additional Information about Norfolk Plaza Hotel

Address: 29-33 Norfolk Square, London W2 1RX, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $98 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Plaza Hotel 3*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Hotwire, HotelTravel.com, Odigeo, Booking.com, Agoda, Priceline and Travelocity so you can book your Norfolk Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Norfolk Plaza London
Hotel Norfolk Plaza
Norfolk Plaza Hotel London, England
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