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Norfolk Plaza Hotel

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Norfolk Plaza Hotel
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669 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Reviewed 2 weeks ago

Avoid at all costs . Health hazard , damp ,smelly , worn , unhelpful staff , Don't no were they get 3 stars from , I walked in saw 2 rooms and left . Touched nothing but still cost me a nights stay of £90 . Spoiled my family Christmas break

Thank Steven P
Warwick, United Kingdom
Reviewed 3 weeks ago via mobile

I booked this hotel as it was very close to Hyde Park. Our room wasn't the best but I was happy to stay in it for 1 night. The room was a bit battered - holes in walls & bathroom door, shower was old and water drizzled out, cracked floor tiles in bathroom and you could hear absolutely everything, it...

1Thank RebeccaAyris
Reviewed 4 weeks ago

Where to start ?..This is a very outdated hotel and is in desperate need of a refurb, carpets threadbare same as the bedlinen and towels. The TV probably dated from the early 80s and I couldn't even find BBC1 to catch up on the days football results. Thin walls so you could hear other guests. Got to our room and...

Thank husheechee
Reviewed December 7, 2016 via mobile

Theatre show with my sister. Was dreading checking in after reading reviews. Well won't delay booking again. Warm, no damp, good mattress, clean, tea making, towels hairdryer and TV. Location superb, around corner Paddington, loads access to tube. Yes, I concur needs new decor n carpets but just compare prices to other hotels in Norfolk square! I'm a get up,...

Thank julesndanny16916
Reviewed December 6, 2016 via mobile

Met with a rude lady at reception, did not get shown to our room or even told how to get there! Had to go back and ask! Room was cleanish but everything needs to be refurbished, lamps didn't work, headboards falling off and most furniture was marked, burned or stained. Asked if bar was open on the night to be...

Thank Amyrose B
Cork, Ireland
Reviewed November 21, 2016 via mobile

Great budget accomodation in central London. Room very clean and you get what you pay for. Easy to find, we were able to check out and leave bags in hotel while we went into the city centre. Front desk staff extremely "friendly".

Thank Orla O
Reviewed November 6, 2016 via mobile

This hotel is in desperate need of some attention. The carpets in our room were thread bare. There was dust all behind our bathroom sink. The wood was coming away under the mirror and the kettle lead was dis-coloured. The bath and sink plugs needed a good clean! Will not recommend to anyone else. The bed smelt of smoke.

Thank Laura C
Chesterfield, United Kingdom
Reviewed November 5, 2016 via mobile

Stayed here 1 night and it was the worst night ever. Ignorant staff, room was the worst we have ever stayed in. Was more like a squatters hotel. Bed was broken, window rotten through, carpet thread bare, curtains had brown stains in them. Sink broken and filled with poly filler. The list goes on. Avoid at all costs. Just awful.

Thank kazzieryan
Wolverhampton, United Kingdom
Reviewed October 24, 2016

Great location but awful rooms. The carpets were threadbare the floorboards creaked. The television reception was barely viewable. No room in the dining room had to queue for breakfast which was inedible. Room key also dindt work properly. Avoid this hotel.

1Thank JackWales
Reviewed October 11, 2016

I have stayed in many hotels but never in any as bad as this. The problem is not the hotel which needs a refurbishment but the Manageress who vented one hell of a stinking rude and arrogant attitude towards me when I mentioned my concern about having been given a room that stunk of smoke despite requesting a non smoking...

1Thank RSR1964
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  • Bar/Lounge
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  • Non-Smoking Rooms
Official Description (provided by the hotel)
Centrally Located Hotel housed within an Edwardian-style building. ... more   less 

Additional Information about Norfolk Plaza Hotel

Address: 29-33 Norfolk Square, London W2 1RX, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $62 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Plaza Hotel 3*
Number of rooms: 87
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Also Known As:
Norfolk Plaza London
Hotel Norfolk Plaza
Norfolk Plaza Hotel London, England
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Questions & Answers

Here's what travelers have asked, with answers from Norfolk Plaza Hotel staff and other travelers.
10 questions
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Dublin, Ireland
over a year ago
Sydney, Australia

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Questions? Get answers from Norfolk Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“my tio is ..don't go there..book somewhere with a better standard”
 of 5 bubbles husheechee, 4 weeks ago | Read review
“Not in the basement”
 of 5 bubbles JackWales, Oct 24, 2016 | Read review
“Consider another hotel”
 of 5 bubbles RSR1964, Oct 11, 2016 | Read review
“Higher floors have less A/C noise.”
 of 5 bubbles anitawheeler2016, Jul 31, 2016 | Read review
“Don't go there”
 of 5 bubbles 790jackieh, Jul 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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