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Mitre House Hotel

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Mitre House Hotel
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504 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Firstly, I have to say as far as the room facilities go the Mitre House Hotel is good, we stayed for 2 nights at the end of July this year and have no complaints about the Beds, Washing facilities or room size, and there were three adults in our particular party, in the one room. My main complaint centres around... More 

Helpful?
Thank CWP7688
Mongolianeye, Manager at Mitre House Hotel, responded to this review

You can start by admitting that you are the same people that posted the last negative review titled "the good the bad" etc. Your decision to continue to abuse our reputation would have serious consequences if the readership were so gullible as to go along with your criticism of our staff. Luckily, trip advisor regulars can see your pathetic attempt... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Our quick trip to London was perfect staying at this gorgeous hotel! Our two adult children had an ajoining room and we shared a bathroom and toilet. The price was very economical for London! The breakfast was included and was very satisfying and delicious. Being waited on was a treat. The staff were very kind and helpful and they went... More 

Helpful?
Thank Hugnkiss45
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Read reviews n was a bit apprehensive but no problems in any way ! Got there reception staff lovely n very helpful. Free parking was no problem room was lovely comfy bed sash window you can open n plenty of storage space for clothes, tea coffee making facilities etc. Breakfast was substantial n staff fantastic extra toast tea coffee orange... More 

Helpful?
Thank Joanne W
Hong Kong, China
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived in the hottest days of London and allocated a room facing the rear portion. It was so hot and I keep sweating all night. The staffs are so helpful and gave me their electric fan. After 2 night, the weather become not so hot and we found our rooms are better than others that it so quiet not... More 

Helpful?
Thank aacktse
Downpatrick, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Stayed a couple of nights at this (according to some sites) 3* hotel when in fact on the door is 2* and in reality I've been in better hostels. Absolutely no complaints about the room - clean and comfortable. However what really lets this place down is the staff and their evident lack of training and customer service skills. Nevertheless... More 

Helpful?
Thank Steven7895
Mongolianeye, Manager at Mitre House Hotel, responded to this review

Dear Sir, Thank you for sharing your thoughts with us following your recent visit. Your comments regarding the comfort and cleanliness of the rooms is appreciated. What followed must be put down to a severe case of delirium. "Donald Trump", "politeness", "unprecedented rudeness" etc. may be the result of a night on the tiles that precipitated your last minute booking... More 

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Cirencester, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel very close to Paddington Station. We were made to feel very welcome when we arrived. Reception staff and breakfast staff were all very helpful. Rooms very clean and beds were comfortable. Thoroughly enjoyable stay. Would definitely stay here again.

Helpful?
Thank shirleyallaway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The staff at this hotel are some of the best that I have every met, super friendly and helpful. The hotel is conveniently located near Hyde Park, Paddington Station and Lancaster Gate underground. The hotel is comfortable and nice to stay in but could do with a modern upgrade. However, for the money that you pay it is great value... More 

Helpful?
1 Thank Nicholas K
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Me and my partner came here for 1 night as part of my partner's suprise treat to the theatre and zoo for his birthday and I'm so glad it was for only 1 night! Where do I start..... The whole building is outdated, The staff were very ignorant, The room was tiny, The bed was so hard and uncomfortable I... More 

Helpful?
1 Thank reptilegirl0
Mongolianeye, Manager at Mitre House Hotel, responded to this review

Dear Reptile Girl, You sure know how to make an impact. The only oddity is that it took you fully 6 months to pour your undiluted venom into your defenseless victim. You seem to enjoy making sweeping statements that confirms your pompousness. Readers who bother to read more than the headline will soon discover your brazen attitude defines an obvious... More 

Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

I've stayed at this hotel several times and it has a lot going for it. The service is great, the rooms are very clean. The breakfast though predictable is solid, no problems for extra orange juice, coffee, toast etc. The location is fabulous for Paddington and Lancaster gate tube stations. Rooms are tiny which is what you expect in London,... More 

Helpful?
Thank Wendy B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 15, 2016 via mobile

really ordinary hotel. would not recommend to anyone. service at reception very unprofessional. i have nothing good to say about this hotel. each time we went past reception at leadt 4 or 5 men were leaning on the counter talking amongst themselves. . did not greet us. the girl was very ubrupt with her answers. did not feel the least... More 

Helpful?
Thank Kerry B
Mongolianeye, Manager at Mitre House Hotel, responded to this review

Dear Reviewer, thank you for your comments following your recent visit. Unfortunately your experience was not favourable for which we apologize. We would only comment that your faulty flush was not reported which did not allow us the opportunity to fix it during your stay. I am at a loss to explain what you meant by the men leaning on... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Set in a prime location just north of Hyde Park. Served by 2 underground stations, Paddington and Lancaster Gate just a few minutes walk away. Old style architecture but with comfortable, clean and secure rooms. Staffed 24 hours a day this well established hotel is an independent hotel designed for individuals. Lift access to all floors and a free car park (20 spaces) based on a first come basis in front of the hotel. English Breakfast. Bar and piano lounge. ... more   less 

Additional Information about Mitre House Hotel

Address: 180 Sussex Gardens, London W2 1TU, England
Location: United Kingdom > England > London
Price Range: $107 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mitre House Hotel 2*
Number of rooms: 70
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Also Known As:
Mitre Hotel London
Mitre House Hotel London, England
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