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The Chelsea Harbour Hotel

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Chelsea Harbour, London SW10 0XG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (530)
Room & Suite (106)
Dining (70)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Chelsea Harbour Hotel
Updated 07/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#140 of 1,163 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Concierge
Newspaper
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbor View

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
26Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
2283Reviews26Q+A100Room tips
Traveler rating
  • 1,551
  • 461
  • 154
  • 64
  • 53
Time of year
Traveler type
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  • English
Popular mentions
anastasia m wrote a review Apr 2021
1 contribution
My family and I stayed here for what was meant to be two weeks at Xmas- and ended up being 4 months. The staff at this hotel are so amazing - they became second family to us during this very strange time. Despite the difficulty of the situation they made us feel so welcome and did everything they possibly could to make sure me and the kids were ok and have everything we need. Manuel, Frank , Cristina, Juliette, Gonzague, Ciprian, Alex and all the amazing housekeeping staff - we are so grateful to you all for all your kindness and tolerance! We will be back to bother you very soon and ride our scooters through the lobby! Thank you thank you thank you 🙏 cannot fault anything about this the hotel but mainly due to the amazing staff who kept their smiles on (beneath their masks 😷 😂) throughout every minute of lockdown- Christmas, birthdays and Easter ! See you guys soon
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Date of stay: December 2020Trip type: Traveled with family
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Response from Nahid Yasin, Other at The Chelsea Harbour Hotel
Responded 2 weeks ago
Dear 312anastaslam, Thank you for your lovely review of the Chelsea Harbour Hotel I am delighted to read that my wonderful team went out of their way to make you feel welcomed and comfortable during your stay, meeting all your requests. Thank you for mentioning the excellent customer service provided by Manuel, Frank , Cristina, Juliette, Gonzague, Ciprian, Alex and all the housekeeping staff, they are indeed a big asset to our hotel. Be assured that the team and I are very looking forward to your next visit and feel free to contact me directly if you need any assistance in the future. Hui Xu, Cluster General Manager Millennium Hotels
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Jamie b wrote a review Mar 2021
1 contribution
Very welcoming staff all dressed immaculately and very welcoming I felt the receptionist went above and beyond for me and all of the staff are just very friendly people staff make your stay as well as a good room and these guys certainly know how to run a hotel will definitely be coming back5 stars from me
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from Nahid Yasin, Other at The Chelsea Harbour Hotel
Responded 2 weeks ago
Dear Jamie, Thank you for your lovely review of the Chelsea Harbour Hotel I am delighted to read that my wonderful team went out of their way to make you feel welcomed and comfortable during your stay and meeting all your requests. Once again, thank you for staying with us, and I hope that we will have the pleasure to welcome you back very soon! Warm Regards, Nahid Yasin Hotel Operations Manager
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Gareth wrote a review Jan 2021
Chislehurst, United Kingdom4 contributions9 helpful votes
Highly recommended and very nice clean rooms, the staff are fantastic and very helpful, I was switched rooms by management for a better view as they valued my custom and appreciated my classic car being parked outside for the amusement other fellow guests, great stuff....
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Date of stay: November 2020
2 Helpful votes
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Response from Hui Xu, General Manager at The Chelsea Harbour Hotel
Responded Jan 5, 2021
Dear Gareth, Thank you very much for your 5 star review of The Chelsea Harbour Hotel! It is wonderful to hear how much you enjoyed your stay with us and that you value our service and accommodation. We look forward to the opportunity of welcoming you once again in the near future. Kind regards, Hui Xu Cluster General Manager Millennium Hotels
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Asteroid d wrote a review Dec 2020
Greater London, United Kingdom2 contributions3 helpful votes
The hotel was in a wonderful serene location with a tranquil view of the Chelsea Harbour. My partner and I stayed in the Savile suite and it was just beautiful a truly memorable stay. Thank you so much to the team for all their efforts with making our stay special. I'd most certainly recommend and visit again!
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Hui Xu, General Manager at The Chelsea Harbour Hotel
Responded Dec 17, 2020
Dear Valued Guest, Thank you for the most delightful feedback from your recent stay with The Chelsea Harbour Hotel. We really value your kind words, thank you for taking the time to share them with us. It always brings me pleasure to hear how we have exceeded our guests expectations, whether that is with our team's 'hospitality from the heart' mentality or going the extra mile to ensure that our guest's desires are realised during their stay. We sincerely hope that we will enjoy many more visits from you and your partner in the future. Kind regards, Hui Xu Cluster General Manager Millennium Hotels
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Mick T wrote a review Oct 2020
Kettering, United Kingdom2 contributions10 helpful votes
We stayed last weekend for my birthday as we were booked into restaurant Gordon Ramsay. It's a lovely hotel and staff are pleasant. However we realised on Thursday evening while packing, that my husband had booked Thur/Fri not Fri/Sat. This was completely our fault (well his fault) he rang the hotel to ask if there was any way they could change the booking. Unfortunately he was told it was to late to do anything but the hotel is very QUIET & room is available for £150 . On arrival we spoke to the receptionist who reiterated that there was nothing she could do as we had booked through Expedia but we could call them. They said they couldn't change booking either but that they would call hotel to see what they could do, there's a pattern forming . The manager was sorry but could do nothing as its a Expedia booking and they would charge the hotel if he let us stay?? COMPUTER SAYS NO.... We totally accept it's our error & in normal circumstances you would be losing a nights accommodation charge HOWEVER your hotel was EMPTY. We saw 5 other people Friday and at breakfast 9 including us, we were only asking for the two nights you'd been paid for. Businesses, including ours are having to change and rearrange work at a drop of a hat, due to COVID If we've learnt anything its how important our customers are and the message BE KIND We left your EMPTY hotel, and the manager wished us an enjoyable rest of our weekend. We did book another night for my birthday, but not in your Hotel Group.
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Date of stay: October 2020
3 Helpful votes
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Response from Hui Xu, General Manager at The Chelsea Harbour Hotel
Responded Nov 2, 2020
Dear Valued Guest, Thank you for writing a review about your recent stay at The Chelsea Harbour Hotel. While I am very pleased to know that you particularly appreciated our hotel, as well as the staff, I am saddened to read that we could not meet your expectations during your recent stay with us. Kindly be advised that since the booking was done through a Travel Agent, we could not amend the dates as we would have still been charged by the third party agent. We would be delighted to discuss your concerns further, as well as have the opportunity to regain your loyalty. Please contact Larisa, our Head of Events at your convenience via email at larisa.cervinschi@millenniumhotels.com to discuss your stay in more details. Kind regards, Hui Xu Cluster General Manager Millennium Hotels
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Previous
PRICE RANGE
$216 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham grand london chelsea harbour hotel london, wyndham london, london wyndham
FORMERLY KNOWN AS
Wyndham Grand London Chelsea Harbour
LOCATION
United KingdomEnglandLondonChelsea
NUMBER OF ROOMS
158
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Frequently Asked Questions about The Chelsea Harbour Hotel
Which popular attractions are close to The Chelsea Harbour Hotel?
Nearby attractions include 606 Club (0.2 miles), Gambado (0.1 miles), and Design Centre (0.2 miles).
What are some of the property amenities at The Chelsea Harbour Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Chelsea Harbour Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chelsea Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chelsea Harbour Hotel?
Yes, parking is available to guests.
What are some restaurants close to The Chelsea Harbour Hotel?
Conveniently located restaurants include Lots Road Pub and Dining Room, London House - Gordon Ramsay, and Yamal Alsham.
Are there opportunities to exercise at The Chelsea Harbour Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Chelsea Harbour Hotel have an airport shuttle?
Yes, The Chelsea Harbour Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chelsea Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chelsea Harbour Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Chelsea Harbour Hotel?
Many travelers enjoy visiting Churchill War Rooms (2.9 miles), Houses of Parliament (3.0 miles), and Westminster Abbey (2.9 miles).