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The Chelsea Harbour Hotel

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#137 of 1,069 Hotels in London
Certificate of Excellence
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1,541 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
Dubai, United Arab Emirates
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

I regularly stay at this hotel while on business trip. Location is great, suites are gorgeous, and the spa is amazing. Perfect place to stay while visiting London. Posh and beautiful neighbourhood. Stephanie, the GM, is the most pro-active and caring hotel manager I have met so far. She will always find a way to make your stay feels like... More 

Helpful?
Thank BBJpilot
Port Washington, Wisconsin
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Four nights at the Hotel in a river view suite on the 7th floor, however, a new building is going up and blocking the full view of the river. Our family of four were recommended the Millennium Hotel by a transplanted Chelsea native as we could all stay together in the suite and it had a pool. Note: The pool... More 

Helpful?
Thank PaulOscar
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear PaulOscar, Thank you for taking the time to share your detailed feedback. Firstly, I would like to apologise about the swimming pool being a bit chilly. I will speak to my Spa Manager to monitor the water temperature. I do appreciate your comment regarding the rooms being outdated and I am also sorry that you find the bed uncomfortable.... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

For anyone visiting London, this is an absolutely ideal spot. Quiet but centrally located and a doddle to get to all areas. The food in the brasserie is superb (especially the club sandwich) and the staff are all exceedingly friendly and helpful. I cannot rave enough about the pool; masses of natural light, comfy loungers, perfect water temperature, fluffy dressing... More 

Helpful?
Thank Harriet75
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Harriet, I am extremely proud reading your review. Thank you for pointing out the excellent service you received from our staff, the superb food in the brasserie and spa facilities that you very much enjoyed. The whole team of Chelsea Harbour Hotel looks forward to welcoming you back. Yours sincerely, Stephanie Segoura More 

London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

its now back every third sunday of every month great food and entertainment and lovely staff and an ideal setting for families and friends to get together. I used to come years ago and so happy this has retuned so book early to avoid disappointment.

Helpful?
Thank Tony B
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Tony B, I am happy to read that you had enjoyed the Sunday brunch and thank you for complimenting the food and service. We look forward to welcoming you back for our Brunch in September. Yours sincerely, Stephanie Segoura More 

Woking
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is right on Chelsea Harbour - a small inlet off the Thames. The hotel is on the far side of the harbour and I paid for an upgrade to have a balcony and harbour view. This was well worth it. It is an all suite hotel and the room was split into two sides - the lounge and... More 

Helpful?
Thank foodwineandshoes
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear foodwineandshoes, Thank you very much for your providing us with a detailed feedback during your recent stay with us. I would very much welcome the opportunity to chat with you regarding this. If you could kindly contact the Executive Office on 020 7300 5006. I look forward to speaking with you. Yours sincerely, Stephanie Segoura General Manager More 

Venice, Italy
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at The Chelsea Harbour Hotel. The staff was exceptional and my room was big and beautiful. Things to do while staying at this hotel...1. go for a walk along the harbor, 2. have a glass of wine on your balcony, 3. order room service for breakfast.

Helpful?
1 Thank Allie_LRL
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Allie_LRL, I thank you for complimentting our outstanding service. This is a truly reward and I will pass this on to my team. We look forward to welcome you back in the near future. Kind regards, Stephanie Segoura General Manager More 

London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in Chelsea Harbor Hotel en rote to a festival. Amazing room. Staff were exceptional. So friendly and helpful. Bloody Mary's were worth waiting for. The luxury feeling in the suite with dressing gown and slippers was amazing. Felt like a million dollars for such a good rate. Definitely stay there again for a treat.

Helpful?
Thank Gerie M
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Gerie M, Thank you for taking the time in writing a review on Trip Advisor after your recent stay with us. We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. I am delighted to hear that we have been able to make... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

hotel doesn't look great from the outside and could do with a re-paint. but the inside makes up for in tenfold! it is a really lovely hotel, rooms have very nice views. rooms are big with living area too and fancy coffee making facilities too. if you're travelling with a baby they provide proper wooden cots, no travel cots. your... More 

Helpful?
Thank Fatema H
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Fatema H, Thank you for taking the time to write a review about your stay at The Chelsea Harbour Hotel. . Your kind comments about your overall experience are highly appreciated. I am very pleased that you have enjoyed your room and the facilities we offer. The team will be absolutely thrilled to receive this and it is comments... More 

Cambridgeshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This was our 5th visit. Having been offered a free stay after our last visit which could best described as carnage we looked forward to an enjoyable stay at a premium 5 star London hotel. In the past we have had some enjoyable experiences at the hotel. Food, staff and hotel itself have been very good. HOWEVER I am not... More 

Helpful?
7 Thank scubyboy
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Scubyboy, Thank you for writing a detailed review about your recent stay at The Chelsea Harbour Hotel. Please accept my sincere apologies for the shortcomings you had encountered during your stay with us. I can only assure you that your poor experience is not something that usually happens as our guest satisfaction is of vital importance to us. We... More 

Katy, Texas
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed here several times. This summer we were put in older rooms on lower floors even though we paid for better views. Pre Booking requests were not honored or acknowledged, such as adjoining rooms. The rooms we were in were looking tired and shabby. The doormen are first class. The restaurant and bar staff were better than last... More 

Helpful?
3 Thank Anlaws
Chelseaharbourhotel1, General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Anlaws, Thank you for sharing your experience on this website. I would like to apologise that your request has not been granted, we do accommodate requests if we do have the availability however the hotel was fully booked. I would like to thank you for commending the service of our staff which I will be sharing to the rest... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Location: United Kingdom > England > London > Chelsea
Price Range: $252 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
The Chelsea Harbour Hotel London, England
Hotel Style:
#39 Spa Hotel in London
#81 Romantic Hotel in London
#111 Luxury Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
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