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Roseate House London

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3 Westbourne Terrace Lancaster Gate, London W2 3UL England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (646)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 04/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Roseate House London
Updated 04/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 1,170 hotels in London
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Classical in its 19th-century elegance, Roseate House London is like a grand hotel in miniature. The hotel is ideally located for the visitor wishing to combine the cultural and commercial destinations of the big city. Roseate House London is centrally located in the quiet tree-lined area of Westbourne Terrace, bordering Hyde Park and Marble Arch. Hyde Park is to its south and Piccadilly lies east of the hotel. Heathrow airport is a 45 minute car journey, or 15 minutes by train to Paddington, also very Roseate House London is close to the property. Gatwick operates from Victoria station a 10-minute taxi drive away. Great for access to Central and West London. 15 minutes from Heathrow airport on the Heathrow Express. Nearest London underground stations: Lancaster Gate (Central Line) and Paddington Station (Circle, District and Hammersmith and City Lines), both 5 minutes walk.High speed internet access available, 24 hour room service and Concierge, DVD/CD player.
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Room & Suite (294)294
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Facial treatments
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Newspaper
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Boutique
Languages Spoken
English, French, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
2135Reviews18Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Tania wrote a review Jun 7
1 contribution
We had a wonderful stay at Roseate. The staff were very welcoming and we were delighted to be upgraded to a suite with a 4 poster bed. What luxury! The rooms were spotless and the added extra was the espresso machine. Although close to a busy road there was little traffic noise. Breakfast choice was sublime and catered for all tastes although the wait for breakfast was quite lengthy. It was an easy walk to Paddington Station. I would recommend Roseate House.
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Date of stay: June 2021
Location
Cleanliness
Service
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Response from Parvez Unmar, General Manager at Roseate House London
Responded 6 days ago
Dear Tania, Thank you for leaving us this amazing review after your recent stay with us! I am delighted to hear you felt well cared by our great team, as I know they go above and beyond to please our guests. The team and I are extremely pleased to see that you loved your stay, our facilities and the location of the hotel in the heart of London! On the other hand please accept our sincerest apologies that the breakfast service didn’t meet your standard, please rest assured that we are taking your feedback very seriously and already reported to the concern departments for further improvements. We all look forward to welcoming you back at Roseate House London in the near future. Warm Regards, Parvez Unmar General Manager
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dan grinnoll wrote a review Jun 7
1 contribution1 helpful vote
The hotel was stunning and the rooms were absolutely beautiful and the food was amazing. We were left very disappointed though due to the air conditioning not working and the rooms were like ovens because windows only open few inches. We reported this as did many other guests but the air conditioning company did not attend for 2 days. We went the whole weekend with a unbearable hot room and we were not even offered a fan. I would expect a 4 star hotel to have some sort of contingency plan for such occasions. We had a wonderful meal in the restaurant on our first night. When we got the bill we noticed a service charge which was over £20 and we politely requested for this to be removed. We explained that we only give tips at the end of our stays. This was removed and all appeared fine until the following evening. We had been out on the flying Scotsman all day and did not arrive back to the hotel until around 21.30hrs. We were shattered and went straight up to our room. We were followed and almost chased up the stairs by a male member of the bar and restaurant team who had served us the night before. He asked us where their tip was from the previous night. I seriously can’t explain how this made us feel apart from very embarrassed and slightly intimidated. He had no mask on and was well within 2 metres from us. He and the female barmaid were then overheard laughing about our response as we tried to explain to him that we were planning on tipping on our last day. It’s just such a shame that this happened because it truly ruined a wonderful weekend. Apart from these very rude and disrespectful individuals the hotel was wonderful and the surrounding area is just fantastic.
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Make sure the air conditioning works because the room are unbelievable without this
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1 Helpful vote
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Charbaker wrote a review Jun 6
England3 contributions1 helpful vote
We stayed for one night with our little dog. All the staff we encountered were extremely friendly and helpful. The hotel was clean and the rooms had everything we needed. The bed was really comfortable. We had room service breakfast delivered at no extra charge, which was brilliant with an extensive choice. Excellent location, short distance to Hyde Park and the tube station. We drove into London and the hotel has parking directly outside which you can pre book for a charge. We will be coming to stay again!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Parvez Unmar, General Manager at Roseate House London
Responded 1 week ago
Dear Charbaker, It was more than a pleasure having you and your dog at Roseate House London and thank you for leaving us this glorious review after your recent stay with us! I am delighted to hear you felt well cared by our great team as I know they go above and beyond to please our guests. I have shared your feedback with them and they were so delighted to read your kind words. The team and I are extremely pleased to see you enjoyed your stay in particular the location of the hotel in the heart of London, our facilities and the delicious breakfast at the Hyde restaurant and bar. We all look forward to welcoming you back at Roseate House London in the near future. Warm regards, Parvez Unmar General Manager
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Mr Pickles wrote a review Jun 6
1 contribution
Fantastic hotel, absolutely can't fault it. Complete luxury. Wonderful room with balcony. Staff increadably friendly and helpful, they even sent us an email after our stay thanking us and wishing us well. We really felt like nothing would be a problem. We didn't eat there in the evening because we were out exploring, however the breakfast was lovely, great options. Very comfortable bed, lovely bathroom and really nice toiletries. Will be visiting again, great base for visiting central London, tube station 10 mins away, or excellent hotel for a chilled relaxing break, will try the treatments next time!!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Parvez Unmar, General Manager at Roseate House London
Responded 1 week ago
Dear Mr Pickles , It was more than a pleasure having you at Roseate House London and thank you for leaving us this glorious review after your recent stay with us! Our aim is to provide our guests with memorable experiences and I am excited to learn that we were able to leave such a positive impression. I have shared your wonderful feedback with the team who was more than glad to read your kind words. The team and I genuinely value and appreciate that you enjoyed your stay, our service and the location of the hotel in the heart of London! We are delighted you chose Roseate House London to celebrate such a special occasion with us and on behalf of the entire team I would like to wish you a very Happy Birthday again. We all look forward to welcoming you back at Roseate House London in the near future. Warm regards, Parvez Unmar General Manager
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Kathryn B wrote a review Jun 6
4 contributions
My boyfriend and I had a brilliant stay at Roseate House in Paddington, London. We were greeted by the lovely Ylenia and Bianca at the front desk and they were great and always checking to make sure everything was ok with our stay. We both had an extremely relaxing massage and a comfortable night sleep in a huge bed! The only thing that would have improved our stay was if the room was slightly cooler because even after turning on the fan and turning down the heating, it was still very hot and stuffy. I will definitely be returning for another stay soon. Thank you.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Parvez Unmar, General Manager at Roseate House London
Responded 1 week ago
Dear Kathryn B, Thank you for your charming review, I am pleased to read that you found your experience at Roseate House London perfect. Our aim is to provide our guest with memorable experiences and I am excited to learn that we were able to leave such a positive impression. I shared your feedback with Ylenia and Bianca who were delighted to read your kind words. It's particularly rewarding for us to read how much you rate your stay, our service and the relaxing Aheli Spa. On the other hand please accept my sincerest apologies that you found the room not cool enough, please rest assured that we reported this to the Maintenance manager who is already working on it as this is not usual of our standards. We very much looking forward to welcome you to Roseate House London soon. Warmest Regards, Parvez Unmar General Manager
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PRICE RANGE
$150 - $308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal park london, hotel royal park, royal park hotel london
FORMERLY KNOWN AS
The Royal Park - A Roseate House Hotel
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
48
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Frequently Asked Questions about Roseate House London
Which popular attractions are close to Roseate House London?
Nearby attractions include Italian Gardens (0.2 miles), Paddington Station (0.2 miles), and Diana Princess of Wales Memorial Fountain (0.2 miles).
What are some of the property amenities at Roseate House London?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Roseate House London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Roseate House London?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Roseate House London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Roseate House London?
Conveniently located restaurants include Bel Canto Restaurant, Sheila's Cafe, and The Victoria.
Are any cleaning services offered at Roseate House London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Roseate House London?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Roseate House London?
Many travelers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (4.3 miles), and Houses of Parliament (2.4 miles).