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Cheaper
Average
Higher
About
4.0
#482 of 1,146 hotels in London
Location
4.7
Cleanliness
4.1
Service
4.2
Value
3.9
The Leonard Hotel is a 4-star boutique hotel located in Marble Arch. Its excellent location is an advantage as most major department stores and restaurants are within short walking distance. All rooms and suites are individually decorated in timeless English decor. Seymours restaurant at The Leonard offers a variety of traditional English dishes to choose from, in a truly English environment with open half fireplaces and works of art adorning the walls.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
Location
15 Seymour Street, London W1H 7JW England
The Leonard Hotel
879 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We found this hotel on several online booking sites, but I’m glad I also checked the hotel website as we got a much better deal by booking direct with the hotel. The location is extremely convenient for the tube and for shopping. The room was small, but as expected for central London. Bath robes and slippers were provided in the room as well as tea/coffee making facilities and two free bottles of water. The staff that we encountered were all very polite and we enjoyed the cooked breakfast. If I had to complain about anything it would be that I found the mattress too hard, but I guess that is a matter of personal taste. I recommend the hotel and would be happy to stay here again.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The refurbished rooms are nice and the staff are lovely. Unfortunately the prices can vary by a 100 pounds or more per night from day to day depending on the prevailing winds in London. A hastily made bed and a semi vacuumed carpet qualifies as the cleaning service. The quantity/thickness of the accumulated dust throughout the room especially around the center mirror surround and the fireplace below has to be seen to be believed. The little fridge from yesteryear wobbles on its 3 legs but still tries. With its brilliant location this can be an amazing property if it had competent professional management. So very sad.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well the main reason to stay at The Leonard Hotel is definitely location...perfectly located for Marble arch station and Hyde Park which is literally five minutes away which is why we were there. In a great location for concerts at Hyde Park or doing the general London tourist attractions, lovely restaurants nearby as well as nice cafes and your usual eateries. We had breakfast at the Marriot but the hotel served breakfast and has 24 hour room service. The staff were super friendly and welcoming. The rooms were very dated and in desperate need of a revamp ....ie decorating and new furniture and carpets and the likes. That said it was very clean and had every facility you would need so no complaints and It did not let it put us off. We enjoyed our stay and would stay again but it just needs some serious money spending on it and some TLC but dont let it put you off as I said it is very clean and great staff.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peeling wall paper, chipped furniture, and a sense the rooms hadn’t been thoroughly cleaned in a long time. This is not anywhere close to being a 4 star hotel. Now, with Coronavirus people are having to cancel their stays, and although the staff says they will be refunded, in actuality the management won’t refund anything to anyone. This is not somewhere anyone wants to stay! If they won’t solve a global issue such as Coronavirus, do you really think they care about you? Yup, I don’t think so either. Their high teas can be had at much more reputable LONDON locations , and with better selection and offerings. Very dark and mismatched furniture (feels like from a jumble sale) in the lobby, although cozy, may not have been cleaned since the turn of the Century... anyway, move on. Don’t stay here. There is better value other places.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I prepaid for a 9 day stay at the Leonard in January for a visit in March. I realized that I had booked one day too many and contacted the reservation desk in February to adjust my reservation. They would not change my reservation because I pre-paid. Then we had to leave London early due to Corona Virus travel bans and the hotel would not refund me anything for the nights we could not use. Their response was that I pre-paid so they couldn't give a refund. Why should someone be penalized for giving you the full amount of their booking upfront and allowing you to use their money before they even arrive? I find this policy to be absolutely abhorrent and will never recommend this hotel. It is also extremely outdated, the rooms are old and the wall paper is peeling off of walls and paint on bathroom cabinetry is chipped and wood is swollen due to moisture. Hotel reception was rude and absolutely no help whatsoever. Clearly this hotel has seen better days and needs an overhaul.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked to come Christmas shopping and paid a breakfast included rate. On arrival I was told their restaurant was closed and I’d be refunded for it in the morning by their manager when she arrived at 7am. I therefore checked in. In the morning the manager refused to make the refund as the owner had denied her permission to do so. If you want to pay £100 for a 3 star with no breakfast and disco lights in your room stay here. If not there are plenty of lovely 3,4&5 stars near by with breakfast for around £100 in the same area. Shame on you The Leonard!
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I purchased afternoon tea for two via Groupon and my wife and I had an amazing experience. From entering the hotel, the doorman was very courteous and asked us if we needed any help, once I explained that were were an hour early for our afternoon tea booking, her sat us down at the lounge and immediately informed us that it wouldn't be a problem. The waiting area / reception was very cozy and homely, it didn't feel like a hotel The fireplace greatly compliments the ambience and decor. The surroundings gave off a very British heritage vibe which was comforting. We were soon seated at our table which was very well set (which one can expect from a 4 star establishment). Mo explained and served us very well and his skills within hospitality were transcendent. The sandwiches were very good, the tea was sublime as were the cakes/pastries. My wife and I thoroughly enjoyed ourselves and planned to be back very soon. Keep up the hard work Leonard Hotel and congratulations to all the staff here as well as the management. A++++
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Date of stay: March 2020
Location
Service
Room Tip:Order the afternoon tea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is located in a great place close to Marble arch and Oxford street. The full English breakfast was really good even though they left off a couple of items. Staff were helpful but all seemed rather new to hospitality industry and somewhat confused and amateurish. I stayed at this hotel some 16 -20 years ago and it was very well appointed as befits a 4 star hotel. sadly it has been left to degrade quite significantly. The rooms are in desperate need of updating as is lobby, dining area and all public areas. You can still keep the Georgian Feel with reupholstered sofa's new carpets and décor. Everything is tired and worn out probably not touched since I stayed here 20 years ago. The same comments have been made for a few years yet it seems the owners have done nothing to upgrade the property. Our room was on the 5th floor and really very small with wear and tear on the wall paper and other areas. The bathroom dated. The hotel has a nice bar area but no one knew how to make the simplest cocktail and the bar stock consisted of Jack Daniels, a cheap vodka, cheap gin and a third rate brandy. It is a shame as this could be turned into a very nice lounge to have drinks before heading out to the theater or diner. I would not rate this a 4 star hotel more like a low 3 star but it charges 5 star prices. I will not be returning
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip:the rooms on the 5th floor are very small and the elevator only goes to 4th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked to come last weekend May paid a breakfast included rate. On arrival I was told their restaurant was closed. They haven't cleaned the room by COVID protocol, but there was only the receptionist in the hotel. The room wasn't bad.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely hotel 5 min walk from park, lots of restaurants nearby and the tube is 2 mins away.
The hotel itself was refurbished to a luxury standard a decade or more ago and although still fab looks a bit dated in places.
We stayed in room 592 on the 5th floor. The lift only goes to the 4th so you have to carry your cases up windy stairs, so if you're not able to do this, ask for a room with lift access.
The room was very good, large double bed with a good size bathroom with a shower in a full sized bath. There was a kettle, lots of tea coffee, milk and a fridge. There was also an iron and ironing board and hair dryer.The TV had Sky.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip:We stayed one night for £145 to stay 2 was 0ver £500! that was on Booking.com
Lift access only...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi,
Yes there are a set of stair between the top 2 floors. I got help with my bag going up to my room and went to checkout without by bag - asking them to help me bring it down so should not be any problems - at least there wasn't any for me.
Enjoy your stay in London!
There are more places to choose from in the London area.
PRICE RANGE
$252 - $358 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leonard hotel london
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
49
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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