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London Marriott Hotel Grosvenor Square

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10-13 Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
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1,226 Reviews from our TripAdvisor Community

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Showing 1,146: English reviews
St. Petersburg, Florida
Level Contributor
79 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here because they had 2 double beds for our family if 4. Room was an ok size, beds were fine, although not super comfy. Room service was surprsingly fast. The neighborhood is very upscale and busy, but the hotel is on a more quiet street. Front desk folks were nice but we had odd credit card problems that... More 

Helpful?
Thank Sternula
Usa, Japan
Level Contributor
78 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

perfect location....two blocks from shopping yet in a quiet neighborhood right on Grosvenor Square. The staff was quite accommodating. The rooms we had (a small suite) were quite nice. We found the better rooms in terms of size were on the side not facing the Square. We looked at rooms on that side and the ceilings were much lower and... More 

Helpful?
Thank reviewer613
Buffalo, New York
Level Contributor
138 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Utilizing several hundred thousand points, we booked this hotel, which could not be better located in London. We actually took a bus from Victoria Station, then walked the 2 blocks from the stop in front of Selfridges with our luggage to the hotel. Probably would have been the same price to have come in 2 cabs for the 7 of... More 

Helpful?
Thank ChautauquaNY
Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic location and excellent service The front desk the concierge and housekeeping were very professional I would recommend. Great for family's Walk to park,walk to Harrods and Chinatown. The executive lounge upgrade was worth it got the children

Helpful?
Thank DomChrisF
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear DonChrisF Thank you very much for your review on TripAdvisor. I was very pleased you had a great stay and found our location to suit your needs. I do hope we will have the opportunity to welcome you back very soon. Kind Regards Ian Pask More 

Montreal, Canada
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Great area but not worth the money to stay at this hotel. The room is small with very little closet space and small bathroom. I've stayed here many times but this will be the last. Don't count on getting an early check-in unless you pay for it. I don't think 4 pm is a reasonable check-in time. Waited in the... More 

Helpful?
Thank JMO541
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear JMO541 Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the London Marriott Hotel Grosvenor Square. As we pride ourselves on delivering a memorable hotel experience during your travels,... More 

Gravette, Arkansas
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in a nice central location in Mayfair… Nearby to Oxford Street and a short walk to Soho area for restaurants. I arrived a little early, around 12pm and was told my room was not ready, which I somewhat expected. They said they would call when the room was ready, and the front desk help said they... More 

Helpful?
Thank jscott479
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear jscott479 Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. I apologise for the small issue with the Front Desk and I apologise if the agent came across as irate, I will raise this with the team to ensure all service given is seamless. I was very glad... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel will definitely not disappoint you. From the moment me and my fiancée approached the hotel we experienced an extraordinary and friendly service! Ordered room service as we wanted some privacy and I have to say this might have been the best room service experience I ever had. Make sure you try their steak and also the sushi! We... More 

Helpful?
Thank Tomas K
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Tomas K Thank you vey much for your wonderful review following on from your recent visit. I was so pleased you had a memorable stay and got to enjoy the facilities the hotel has to offer. I hope to welcome you back soon. Kind Regards Ian Pask More 

Los Gatos, California
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel and is located in a very nice and easily walkable area of Mayfair. We stayed in a corner suite on the 5th floor. The rooms were large and the bed was comfortable (the pullout sofa bed and extra cot were not so comfortable. The bathroom is a very nice size but the sink/countertop is... More 

Helpful?
Thank LynneWH
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear LynneWH Thank you very much for taking the time to review your recent stay with us. I am terribly sorry your air conditioner leaked and I will follow up with our housekeeping team as to why this was not reported and fixed. I am very glad however that overall you had a great stay and enjoyed the club lounge.... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great location if you are interested in walking tours of London. Transfer from Heathrow is simple, Heathrow express to Paddington, 5-6 min cab (~10 euros) to hotel. Hyde park is two blocks away, Bond Street underground is a block and a half. British Museum is a few blocks away. Hotel is modernized, exec lounge in the basement... More 

Helpful?
Thank Traveler_from_SV
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Traveler_from_SV Thank you very much for taking the time to leave a review on TripAdvisor. I do hope we will have the opportunity of welcoming you back in the near future. Kind Regards Ian Pask More 

cornwall
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival we were asked for our passports ... Luckily, as we booked this hotel to attend the US Embassy for a visa interview, we had them with us. If we hadn't, what then? Grosvenor Square is a convenient central London location for other things besides the US Embassy; as other reviewers have noted, the Tube is a seven minute... More 

Helpful?
Thank marki50uk
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear marki50uk Thank you for very much for review on TripAdvisor following on from your recent stay with us. All guests are asked to provide a form of identification at check in and in some cases would need to show a passport however without your booking details I would be unable to say why this was the case. I am... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Maze Grill Mayfair
Maze Grill Mayfair
Cuisines: Steakhouse, European, British, Gluten Free
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the fashionable Mayfair neighbourhood, just seconds walk to Oxford Street and Park Lane, the London Marriott Hotel Grosvenor Square enjoys a renown that many hotels in London strive to attain. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Special Features include; Gordon Ramsay's Michelin Starred 'Maze' restaurant, WIFI throughout and a beautiful peaceful garden location, in London's most fashionable area. ... more   less 

Additional Information about London Marriott Hotel Grosvenor Square

Address: 10-13 Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
Location: United Kingdom > England > London > Mayfair
Price Range: $277 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel Grosvenor Square 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott London
London Marriott Hotel Grosvenor Square England
Hotel Style:
#233 Romantic Hotel in London
#252 Luxury Hotel in London
#271 Family Hotel in London
#316 Business Hotel in London
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