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London Marriott Hotel Grosvenor Square

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1,246 Reviews from our TripAdvisor Community

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Showing 1,165: English reviews
London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had 3 Rooms for my Dad's birthday recently. Check in was easy and staff welcoming. Two standard rooms where ok although the bathroom in the second room was very small. I am 6ft 5 and on the bigger side so would have been a struggle - as it was my sisters room not a major problem for me. Our... More 

Helpful?
Thank ReadieHoliday
Philadelphia, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here on vacation with my two teenage children. We had a king size bed and a double pull out bed in the room and there was still plenty of space. The view was of the park which was really nice. The room had high ceilings and huge windows which made it feel bigger than it was. The bathroom... More 

Helpful?
Thank StacyGwendolyn
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a few years ago prior to a Baltic cruise. This time we stayed over a Friday thru Sunday, checking back in on a Tuesday and leaving on a Friday for another cruise, this time around the UK. Monday and Tuesday we toured Downton Abby film locations with Brit Movie Tours. We did not check in until late... More 

Helpful?
Thank Charlie P
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Charlie P Thank you for taking the time to submit a review on TripAdvisor. We hope to have our lift refurbishment works complete by the end of August, I do apologise if this impacted on your stay in any way. I apologise that another guest left dirty diapers in the corridor. This is most unpleasant and I will certainly... More 

Raleigh,North Carolina
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

First stay at this Marriott location while visiting London and found service to be what we would expect from a Marriott Hotel being a Marriott Rewards Card holder. From the door man to our housekeeping staff we had exceptional service, I needed a table fan in order to sleep comfortably ( quite noise ) and head housekeeper brought one right... More 

Helpful?
1 Thank Toothfairy915
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Toothfairy915 Thank you very much for your review on TripAdvisor following on from your recent stay with us. I was very glad to read that you had an enjoyable stay and I do hope we will have the opportunity of welcoming you back in the near future. Hope to see you soon. Regards Ian Pask More 

New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great location with convenient access to Oxford St, Hyde Park and underground. Booked a family room with points. Room was small and dated, but not many options around to accommodate a family of 4. Concierge lounge is in basement and undergoing renovations, so it's currently in a large room. Offerings were OK, but not much variety from day to day.... More 

Helpful?
Thank Mike M
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Mike M Thank you vey much for taking the time to submit a review on Trip Advisor following on from your recent stay with us I was very sorry that this stay fell below your expectations. Our Executive lounge reopens on the 1st September and this are will have been totally refurbished. We will also prior to it reopening... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

You can't beat the location of this hotel with Oxford Street Selfridges as well as the Bond Street and Oxford Circus stations just a few minutes walk. Regents street, Bond street and several five star restaurants are all within walking distance. We stayed in the newly renovated rooms which are really quite nice. The housekeeping staff keep everything very neat... More 

Helpful?
Thank Nasir H
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Nasir H Thank you very much for your review on TripAdvisor following on from your recent stay with us. I will be sure to pass on your wonderful comments to all the staff mentioned and ensure they are recognised for their efforts. Thank you for your comments about Maze, this will be passed onto the senior leadership team at... More 

Oakton, Virginia
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you can pick any other hotel, please do. They charge you a lot for location. We were traveling as a family and had booked two rooms. They gave us rooms on two different floors. Even after we requested, it took them two days to switch the second room and that again was far off (and not connected as requested).... More 

Helpful?
Thank jh25
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear jh25 Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. Whist we always do try to meet our guests room requests it is not always possible when the hotel is operating at 100% leaving us with limited options to be able to offer. I was very sorry to... More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is an ok hotel. Nothing special. You really do pay for the location and not a lot else. We waited an hour and a half for room service and then the wrong order came. Very disappointing. We were quoted prices in Euros over the phone but were charged the same amount in £££ when we came to pay. This... More 

Helpful?
Thank Teresa P
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Teresa P Thank you for taking the time to review our property on Trip Advisor following on from your recent stay with us. I was very sorry to read about your experience with Room Service I will be sure to pass this onto our partners Gordon Ramsay who take care of Room Service, I was very surprised to read... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The London Marriott Grosvenor Square Hotel should only be rated as a 3 star hotel. The bathroom in my room was extremely cramped. With the door opened, I had to somehow make my way around the door to get to the toilet. I was appalled by the safe. IT WASN'T ATTACHED TO THE WALL!!!! That is the whole POINT of... More 

Helpful?
Thank Daniel_McComb
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Daniel_McComb Thank you very much for taking the time to review the hotel following on from your recent stay with us. I was sorry to read that you found the bathroom in your room to be on the cramped side. I will certainly ensure your guest profile is updated to ensure you are not allocated a room with a... More 

Tallahassee, Florida, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel with a very nice staff. Two Gordon Ramsay restaurants on property which are fantastic. Excellent location in the heart of Mayfair. Some notes for business travelers - I stayed here for five nights. Due to a morning flight arrival from the US, got to the hotel around noon and (of course) my room wasn't ready. My colleague threw... More 

Helpful?
Thank Amanda C
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Maze Grill Mayfair
Maze Grill Mayfair
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located in the fashionable Mayfair neighbourhood, just seconds walk to Oxford Street and Park Lane, the London Marriott Hotel Grosvenor Square enjoys a renown that many hotels in London strive to attain. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Special Features include; Gordon Ramsay's Michelin Starred 'Maze' restaurant, WIFI throughout and a beautiful peaceful garden location, in London's most fashionable area. ... more   less 

Additional Information about London Marriott Hotel Grosvenor Square

Address: 10-13 Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
Location: United Kingdom > England > London > Mayfair
Price Range: $262 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel Grosvenor Square 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott London
London Marriott Hotel Grosvenor Square England
Hotel Style:
#233 Romantic Hotel in London
#260 Luxury Hotel in London
#271 Family Hotel in London
#316 Business Hotel in London
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