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Ascott Mayfair

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Ascott Mayfair
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197 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Holon, Israel
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The rooms are big and comfortable and location is good but the hotel is around 10 minutes walk from the nearest underground station which can be annoying when you're carrying languages and at the end of a busy day. In addition, service is pretty poor. We had to ask 3 times to make the room for 3 adults and not... More 

Helpful?
Thank Ran Y
Milano
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The flats are really well served with all you need from the microwave to the washing machine. The staff is friendly and very professional. I had the necessity this time to deal also with the management and I do confirm that it is very responsive and available.

Review collected in partnership with this hotel

Helpful?
Thank ElfridaMilano
New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, so this may work for you if you plan to be out and about all day. Also, the size of the room is great for a family to stay together. Our room, however, didn't meet expectations. The shower was dirty, the shampoo bottles were dirty, and the extra blanket for the fold out... More 

Helpful?
Thank 4hoot
GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Reviewer, Thank you for sharing your feedback about your recent stay. I have shared your concerns with my executive team and have asked for an explanation on the deficiencies you mentioned. Rest assured, this is not the usual standard our guests encounter and I sincerely apologise that this was not the case during your stay. Your feedback is greatly... More 

Brisbane, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

good location but inside of buildings now very tired - ascott mayfair closing up soon and managers not prepared to spend a cent on any sort of upgrade - location very good and a ten minute walk to hyde park

Review collected in partnership with this hotel

Helpful?
Thank William P
GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear William P, Thanks for your feedback about your recent stay at Ascott Mayfair London. We are indeed in a great location and glad you were able to take advantage of us being close to all the top attractions and sights London offers. Recently we have completed a full replacement of our aging AC system with brand new equipment and... More 

Jeddah, Saudi Arabia
Level Contributor
234 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 1,227 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed 8 days in a 2 bedroom suite , very spacious and well furnished with an extra sofa bed in the living room . Excellent Kitchen , washer and dryer and utensils . No AC in June but we get a fan and a three mini heaters a great alternative . Very nice and helpful staff . We enjoyed... More 

Helpful?
1 Thank M O
GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear M O, Thanks for taking to the time to share your experience of your recent stay at Ascott Mayfair London. Great to read that you enjoyed your stay with us and I am pleased to advise that the works to renew our aging AC system has now been completed. We hope to see you and your family at one... More 

New Delhi, India
1 review
1 of 5 stars Reviewed July 8, 2016

1.They refused to warm my Baby's milk stating that they dont have an active kitchen .they have a serviced apartment and my baby is 9months old 2. i stayed there for 9 days and i requested for 2 hrs late check out which they confirmed and next day duty manager shouted us yelling that you will be charged half days... More 

Review collected in partnership with this hotel

Helpful?
Thank Abhay D
GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Abhay D, Thanks for taking the time to write your feedback and sincerely apologise for the obvious inconveniences caused during your stay. Although we did address your concerns last week after your departure and sent you correspondence through our guest feedback system it appears you may have not yet seen that correspondence or chosen to not reply. Rest assured... More 

New Providence Island
1 review
2 of 5 stars Reviewed July 2, 2016

We had many expectation on our third trip to London. But our stay was really a disaster. All amenities in the room like light, lamps, bathroom heating rod were not functioning. The AC was not available. Housekeeping, internet was an issue too. Besides the rooms were small.

Review collected in partnership with this hotel

Helpful?
Thank 940saketb
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear 940saketb, I am truly sorry to hear about your experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere and heartfelt apologies. I have shared your concerns with our Housekeeping and Maintenance teams and have... More 

Paris, France
1 review
4 of 5 stars Reviewed June 21, 2016

Apartment staff was over welcoming and very supportive in all respect , the location is centrally located and best to cover by walk most of the London sites and shopping area so you can avoid wasting money in travelling

Review collected in partnership with this hotel

Helpful?
Thank 956vikramg
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear 956vikramg, Thank you for sharing your comments about your recent stay at Ascott Mayfair London. We hope to be of service again to you in the future. Kind Regards, Paul Cahill | Residence Manager More 

Santiago, Chile
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 21, 2016

The apartment was very well had the two rooms were separated with a good living in between, without there being uncomfortable because of its proximity. Mayfair is very central, elegant and quiet. The price, like everything in London is expensive.

Helpful?
Thank EAUC
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear EAUC, Thanks for the feedback. Glad to hear you were comfortable during your stay with us. We hope to see you again soon. Kind Regards, Paul Cahill | Residence Manager More 

Grantham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 7, 2016

Lovely location nice and quite! very clean comfortable beds and apartments, staff cant do enough for you! We stayed in room 601 with fiends which was very spacious, with complimentary champagne and chocolates. Thanks

Review collected in partnership with this hotel

Helpful?
Thank lindsann
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear lindsann, Thank you for your kind comments about your recent stay with us. We look forward to welcoming you back again in the near future. Kind Regards, Paul Cahill | Residence Manager More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Operated by the world's leading serviced residence company - The Ascott Limited - experience luxury and ultimate service while residing in Mayfair, London's most exclusive district. Surrounded by museums, stylish restaurants and grand theatres, you can relax and enjoy the sophistication of these boutique accommodations while on business travel or a weekend retreat. The 1920s Art Deco building combines all the comforts and amenities of home with an extensive range of facilities and personalised services. Enjoy the best of London while indulging in the spacious comfort of a luxury London serviced apartment. Choice of Serviced Residence Designed and furnished to reflect the sophistication of the Art Deco period, the apartment sizes range from studios residences to expansive three-bedroom suites. Each apartment has a fully-equipped kitchen and optional separate living area. They are ideal for those who desire spacious comfort when on business trips and leisure vacations. Ideal Location: Guests staying at the Ascott’s London serviced apartments are within walking distance or a short journey from many of the most popular attractions and shopping areas. The rich vibrancy of the city, highlighted through the various museums, opera and dining locations, are just at our doorsteps. Spacious Comfort & Personalised Service: Experience the exceptional services you desire and the benefits of exclusive luxury accommodation in London. Breakfast leisurely in The Terrace while viewing the gardens and unwind with cocktails at The Club Lounge. You can relax in the comfort and security of your own private apartment. 24-Hour reception, Board room, Broadband Internet access, 6-day maid service (excluding Sundays), Fitness centre, Grocery shopping services, Laundry & dry cleaning services, Room service from external restaurants, Steam & sauna room. ... more   less 

Additional Information about Ascott Mayfair

Address: 49 Hill Street, London W1J 5NB, England
Location: United Kingdom > England > London > Mayfair
Price Range: $313 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Mayfair 4.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Ascott Mayfair London, England
Ascott Mayfair Hotel London
Hotel Style:
#348 Luxury Hotel in London
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