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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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756 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Prague, Czech Republic
Reviewed 2 days ago NEW

I stayed in triple room but the room was quite small for three people. Also, bathroom was small too. Complimentary breakfast was just okay... However, nice staff, good location, clean room, quiet area and 24h reception were the benefits.

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Helpful?
Thank 757annie
Lee-on-the-Solent, United Kingdom
Reviewed 3 days ago NEW

Possibly the best thing about this hotel was the friendliness of the front desk staff. Otherwise a rather shabby and basic place to stay. I personally didn't consider the continental breakfast worth the extra charge.

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Helpful?
Thank Joan A
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Joan, Thank you very much for taking the time to share your recent experience. I'll pass your positive comments to my team. We hope to serving you again in the future. Warm regards, Kamila B/General Manager

Detroit, Michigan
Reviewed 5 days ago NEW

Choice Hotel Diamond Elite Member - Room was tiny. Hot water was unreliable. I had to go out and buy a bar of soap because they didn't have soap for the shower. The bed was uncomfortable. The walls were paper thin. There is no storage space to unpack your bags. And it just felt dirty. If you are looking for...

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Helpful?
Thank nicholaso477
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Nicholas, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to monitor and improve our customer experience for the future. Thank you for taking the time to write to us. We hope to serving you again. Warm regards, Kamila...

Leicester, United Kingdom
Reviewed 6 days ago NEW

I had to be reallocated a room on arrival as the first room I was given had a sewerage odour. The main light did not work on entering so I fiddled around in the dark. I turned the TV on and shortly afterwards it went off. It transpired one of the electric radiators had faulted and tripped out the televisions....

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Helpful?
Thank B2981IRadamc
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about all of our guests’ experiences. Please would you mind to contact me directly so I can investigate this issue for you. You can do this via our Facebook page or the email below. Kamila.Borkowska@4chotels.co.uk Warm regards Kamila...

Beirut
Reviewed 6 days ago NEW

The hotel is clean but has small rooms which disapointed us however the problem was solved and i am happy at my stay and would recommend it for people. The breakfAst was rich and i didnt expect it would be that clean

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Helpful?
Thank N1405TYjennyb
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for your review. We are so glad you did enjoy your stay. We hope to see you again in the future. Warmest regards, Kamila B/General Manager

Cambridge, Canada
Reviewed 1 week ago

Great stay at this hotel...great price, friendly and easy arrival , I booked 2 rooms, one with a single bed and a triple bed room - 1 double and 1 single..both rooms very clean, bed comfortable, shower good....continental breakfast in the morning..very good, cereal, toast, muffins, tea, coffee, juice...walking distance ( 7 - 10 mins ) from Victoria Station ..highly...

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Helpful?
Thank Kim M
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Kim, We are delighted that you enjoyed your stay. Thank you for taking the time to write to us. We look forward to welcoming you back in the future. Warm regards, Kamila B/General Manager

Bristol, United Kingdom
Reviewed 1 week ago

For the price, this was a good place to stay. The location is perfect but more so the staff are friendly and helpful. The breakfast is good value for money too. The only unfortunate part of the experience is that my room was located near the lift and kitchen so was quite noisy.

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Helpful?
Thank smossley2016
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you for your feedback. We're pleased that you enjoyed your stay and that the location and hotel met your expectations. We are so sorry for all inconvenience related to noise. We look forward to serving you in the future. Warmest regards, Kamila B/General Manager

Shropshire, United Kingdom
Reviewed 1 week ago

The room was very small on the top floor, extremely hot even though the heating was off and window open. We could not sleep both nights and usually I feel the cold, far to hot even in November! Bathroom was tiny but clean. Basic breakfast in the basement, no bar or restaurant. Average hotel and over priced. But clean!

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Helpful?
Thank L8526NNcraigd
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience. I greatly appreciate your comments. I'm so sorry for all inconvenience related to room temperature. I would like to inform you that our heating system in each room, can be manually controlled, based on guest preferences. Once again we are so sorry for all inconvenience....

Tonawanda, New York
Reviewed 1 week ago

I booked the Comfort Inn, looking for the best value for location. Like most older cities in Europe, the rooms are extremely small. The bathrooms, even smaller. However, the rooms are clean and the bathroom was in good working order. That's all that is important to me. Wifi works good as well. Continental breakfast in the morning was satisfactory. The...

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Helpful?
Thank Andrew H
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Andrew, Thank you very much for taking the time to share your recent experience. I greatly appreciate your comments. Our hotel is located closely to most of London attractions and I'm glad you found it very helpful. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months,...

Ipswich, United Kingdom
Reviewed 1 week ago

I've stayed in a lot of hotels for both pleasure and work , some basic but always clean. This hotel however was another story.......After a walk up three flights of stairs we were taken to a very old room. As soon as the door was opened we were completely overwhelmed by the smell of stale urine. The room was dark...

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Helpful?
Thank traceyclayden
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It's regretful to hear the dissatisfaction towards your experience. Please be informed that we are implementing many...

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighborhood
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Amenities

Highlights
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1V 2BB, England (Formerly Central House Hotel - Victoria)
Location: United Kingdom > England > London > Pimlico
Price Range: $85 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
Comfort Inn London - Westminster England
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn London - Westminster staff and other travelers.
7 questions
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the basement at all cost. In fact, I would avoid this hotel altogether.”
  • Rotting door leading to the shower room
  • Is this perhaps where the stench of dampness is coming from?
  • Is this perhaps where the stench of dampness is coming from?
 of 5 bubbles ClosedCircuit, Sep 29, 2016 | Read review
“Ask for rooms at the back and ask for the size of the room.”
 of 5 bubbles trisha931, Sep 3, 2016 | Read review
“Inquire about room available so you won't end up in one too small for your needs.”
  • Despite the location the street and hotel were quite quiet at night
  • A beautiful view to see first thing in AM
 of 5 bubbles sarren126, Aug 30, 2016 | Read review
“Don't stay here if you value cleanliness and fresh air smells”
 of 5 bubbles cliolane, Aug 9, 2016 | Read review
“We will never go back”
 of 5 bubbles larsjohanb329, Jul 12, 2016 | Read review
5 of 5
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