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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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859 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Morpeth
Reviewed 3 days ago NEW

Ideal location for Victoria Station and easy access to London attractions. Very clean. Excellent choice for continental breakfast. Staff were friendly and helpful. The problem for my friend and me was the size of the twin room. It was extremely small. Also, we didn't like the wet-room style bathroom as the floor stayed wet for some time.

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Helpful?
Thank vicky b
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Vicky, Your feedback certainly helps us to improve our customer experience. Thank you for taking the time to write to us. We hope to serving you again in the future. Warmest regards, Kamila B/General Manager

Steamboat Springs, Colorado
Reviewed 3 days ago NEW

Only stayed one night. Good location, comfortable bed. Small room. Toilet is essentially in shower. Clean enough. Wouldn't want to stay if it were a longer trip, but fine for one night. No airport shuttle as advertised (only reason we booked).

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Helpful?
Thank Erin B
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Erin, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Odense, Denmark
Reviewed 1 week ago

We had a nice weekend, in an nice area of London. We sleps good, the bads were soft and there was no noice from neighbours. 24 hours nice personal. The breakfast was better than expected, many choises. The coffee was good, the service was in top.

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Helpful?
Thank 39dorte
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you for your great feedback. I am pleased you had an enjoyable stay with us. We hope to see you again in the future. Warmest regards, Kamila B/ General Manager

Austin, Texas
Reviewed 1 week ago

My family and I stayed here 2 nights during our stay in London. Great location, within walking distance to cool restaurants. Tight space as most hotels in Europe. Bathroom was spacious compared to other hotels we stayed at during our 2 week trip in Europe.

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1Thank Joyce C
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Joyce, Thank you for your review and rating. I am pleased that overall you enjoyed your stay and felt comfortable at our hotel. We hope to serving you again soon. Warmest regards, Kamila B /General Manager

Staffordshire, United Kingdom
Reviewed 1 week ago

Clean tidy, friendly staff, but very small, stair ways did feel pocky, and the room room was very small, Had there been 3 of us it would have been very uncomfortable. However it wasn't expensive for London, and we only stayed for 1 night after a theater visit.

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Helpful?
1Thank cmb577
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I would first of all like to thank you for the feedback, after all, how can we grow without hearing about our guests’ experiences. I read with great concern that your stay with us did not meet your expectations. Your feedback certainly helps us to improve our customer experience. It is a pleasure to announce that we will...

Reviewed 1 week ago

Basic, but very clean. Found the staff all very friendly and very helpful. I stayed 2 nights in a double room -breakfast was basic but there was plenty of it. A comfortable stay. The staff are an asset

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Helpful?
1Thank Emmeline W
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Emmeline, Thank you for your great feedback, I am pleased we surpassed your expectations, it sounds like you had a super time. I hope you become regular visitors to Comfort Inn Westminster. We look forward to welcoming you back soon. Warmest regards, Kamila B/General Manager

Madrid, Spain
Reviewed 1 week ago

I stayed one night. The bathroom is extremely small but the room although small is enough and the bed is very comfortable. Breakfast is continental and the situation is great. Not very loud even in the day.

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1Thank 72evao
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Thank you very much for taking the time to share your recent experience. We hope to serving you again in the future. Warmest regards, Kamila B/General Manager

Leicestershire, United Kingdom
Reviewed 1 week ago

On arrival i was thinking how tired the hotel looked .If you want a honest review on how this hotel is you have found it .Our room it's self was down in the basement when we open a windows we had cigarette smoke coming in from the staff smoking and the noise of them chatting.So the room was stuffy as...

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Helpful?
Thank Allan E
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Allan, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It’s regretful to hear the dissatisfaction towards your experience. Please accept our sincere apologies. It is a...

Suffolk, United Kingdom
Reviewed 2 weeks ago

This hotel is in an excellent location for visiting London. The hotel was clean, the room was comfortable and although the room was small it was certainly adequate for sleeping, showering/bathing, staff were helpful and friendly and the breakfast was good.

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Helpful?
Thank dianehY6781RW
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Dianeh, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Aberdeen, United Kingdom
Reviewed 2 weeks ago

The toilet/shower room is tiny! It's like standing in a cupboard! Wasn't aware it was going to be a wet room and not a bathroom! The hotel rooms are a bit tired. Staff were very helpful and accommodating .

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Helpful?
Thank elisabeths121
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Elisabeth, I read with great concern that your stay with us did not meet your expectations. Your feedback certainly helps us to monitor and improve our customer experience. Thank you for taking the time to write to us. Warmest regards, Kamila B /General Manager

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighborhood
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Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1 V2BB, England (Formerly Central House Hotel - Victoria)
Location: United Kingdom > England > London > Pimlico
Price Range: $123 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
Comfort Inn London - Westminster England
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn London - Westminster staff and other travelers.
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Basement rooms are not the best....”
 of 5 bubbles 471emmelinew, 1 week ago | Read review
“Third floor rooms.”
 of 5 bubbles Carolinapvi, 4 weeks ago | Read review
“Don't stay in Room 401”
 of 5 bubbles okiesooner09, Jan 28, 2017 | Read review
“Book somewhere else”
 of 5 bubbles stbotolphs, Jan 22, 2017 | Read review
“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, Dec 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question