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The Pelham - Starhotels Collezione

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15 Cromwell Place, London SW7 2LA England
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Traveler (253)
Room & Suite (175)
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About

#181 of 1,163 hotels in London
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Travelers' Choice
The Pelham is an elegant boutique hotel in the heart of South Kensington. It is located a short walk from Kensington Gardens, the inspiration for the eclectic, brightly colored design of its interiors. It's clear why The Pelham has long been regarded as one of London's most sophisticated hotels. It has the aristocratic atmosphere of a London townhouse, its interiors are a romantic mix of elegant patterns and rich tones, complemented by the warm welcome and flawless service of a noble residence. The wood-panelled drawing room and library are wonderful places to relax, surrounded by archetypally English cabinet work. The hotel offers guests a wonderful opportunity to spoil themselves with an indulgent afternoon tea, or to enjoy some of the exquisite dishes prepared by Michelin-starred chef Alfredo Russo at the Trattoria. South Kensington is home to a fascinating world of boutiques and internationally famous museums. The Pelham is just 15 minutes from the Natural History Museum and the Victoria & Albert Museum's arts and craft collections, and not far from Harrods, Hyde Park and The Royal Albert Hall. All of The Pelham’s 52 bedrooms and suites have their own style, expressed through a unique design with an evocative mix of antique and modern furniture, paintings and precious fabrics. La Trattoria by Alfredo welcomes you at any time of day for a delicious breakfast, light lunch, special Vintage Afternoon Tea or elegant dinner. The restaurant serves traditional-chic Italian food created with the distinctive flair of Michelin-starred chef Alfredo Russo. For events and meetings - both business and private - The Pelham offers two bright, elegant conference rooms hosting up to 45 people, plus a private dining room, drawing room and library, available for private gatherings. From Les Clefs d’Or Concierge and 24-hour room service to Wi-Fi connectivity and the tranquil library, all the hotel's facilities are selected and personalized to offer a wonderful stay in unforgettable comfort.
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Room & Suite (175)175
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle tours
Tennis court offsite
Highchairs available
Taxi service
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Walking tours
Conference facilities
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Cable / satellite TV
Complimentary toiletries
Hair dryer
Telephone
VIP room facilities
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Package deal
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Popular mentions
ExplorerNick wrote a review Oct 2020
London, United Kingdom84 contributions74 helpful votes
Had very good two night stay and was exceptionally well looked after by Luca and his team. Lovely room and bathroom, super helpful staff, wonderful atmosphere and location. Lots of attention to detail and doing their very best in theses difficult times.
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Date of stay: October 2020
Location
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2 Helpful votes
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Response from Luca Perletti, Direttore generale at The Pelham – Starhotels Collezione
Responded Nov 1, 2020
Dear ExplorerNick, thank you for your wonderful review and comments in relation to the service you received from the team, they will be delighted to read. we look forward to welcome you bact to The Pelham - Starhotels Collezione in the near future, Best wishes, Luca Perletti Hotel manager
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JennyPgsy wrote a review Oct 2020
1 contribution1 helpful vote
I have been lucky enough to stay at The Pelham Hotel a number of times recently both with my family and on my own. The hotel itself combines beauty and elegance with a really cosy, warm and homely feel. Every room I stayed in including the exquisite mews room which is perfect for a family visit are beautiful, incredibly comfortable and spotlessly clean and wonderful attention to all the details that make your stay out of the ordinary. I cannot praise highly enough Luca and the fantastic team of staff who are so welcoming, attentive and go to every length to make our time at the Pelham so incredibly special. I have stayed in many hotels in the world and never have I received such warm and personal attention. I have loved my visits to The Pelham and won’t consider staying anywhere else in London going forwards. Management of COVID is very efficiently managed with sanitiser stations throughout the hotel. Location is fantastic, close to shops, public transport links, museums and wonderful restaurants nearby. Hyde Park is close by for walks. This said the hotel is incredibly quiet and a real oasis to come back to after a busy day. Breakfasts are so delicious and delivered promptly by room service or eaten in the cosy dining room. I cannot recommend The Pelham Hotel highly enough! Beauty, home from home and the most accommodating and fantastic staff to welcome you. I can’t wait to return!
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from Luca Perletti, Direttore generale at The Pelham – Starhotels Collezione
Responded Oct 31, 2020
Dear JennyPgsy, Thank you for taking the time to share your experience, I am delighted to hear you enjoyed the location and most important your bedroom and breakfast. Make me very proud to hear the team took very good care of you, We look forward to welcome you back in the near future, Best wishes, Stay safe, Luca Hotel Manager
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Alex W wrote a review Oct 2020
London, United Kingdom43 contributions51 helpful votes
We stayed one night for an anniversary get away (from the children) and we could not have asked more of the hotel and the staff. Luca, the manager, was in contact before we arrived and made sure everything was perfect, from the room (103), which was gorgeous in its comfort and size and exceptionally quiet considering it looks out onto South Ken station area, to the thoughtful anniversary gift waiting for us. We were also lucky enough to get 2 comp tickets to the Kimono exhibition at the V&A and that just made the day even more special. We can not thank Luca and his team enough and will be back for further celebrations very soon.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Luca Perletti, Direttore generale at The Pelham – Starhotels Collezione
Responded Oct 22, 2020
Dear alexjw1979, Thank you for your kind words. It was a pleasure to have you as our guests celebrating your anniversary and thank you for taking the time to write your kind feedback, we really appreciate it. We all look forward to welcoming you back again soon at The Pelham - Starhotels Collezione. Warmest regards, Luca Perletti Hotel Manager
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Alastair G wrote a review Oct 2020
Scotland, United Kingdom198 contributions143 helpful votes
We spent 2 nights at the Pelham and have rarely felt as comfortable in a London hotel as we did here. From the warmth of the check in experience and throughout each contact we had with staff, we felt their commitment to us as individuals. The hotel itself is attractive and sufficiently small to feel like an upmarket private residence. We enjoyed breakfast each morning in the restaurant, where the service was personal, friendly and highly efficient. Evening drinks in the lounge were relaxed in a really comfortable setting. To top it all, the location is perfect for transport with bus stops on the doorstep and South Kensington tube just across the road. The museums are just round the corner.
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Date of stay: October 2020
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2 Helpful votes
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Response from Luca Perletti, Direttore generale at The Pelham – Starhotels Collezione
Responded Oct 22, 2020
Dear 522alastairg, Thank you for your wonderful review and your comments in relation to the service you received from the team, they will be delighted to read. We look forward to welcoming you back to The Pelham - Starhotels Collezione in the not too distant future. Best wishes, Luca Perletti Hotel Manager
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Grace Lewis wrote a review Oct 2020
1 contribution1 helpful vote
A trip to London for 5 days was the tonic we needed after the confines of Covid. We found The Pelham hotel on-line and it looked wonderful; great location- tube and bus services within minutes, walking distance to museums, Chelsea and Kensington. The hotel is immaculate. Their response to Covid is excellent; hand sanitiser, masked staff and respectful distancing. Luca greeted us as if welcome friends! Nothing was too much trouble. I loved the decor, the bed was extremely comfortable, the shower was powerful and the bath perfectly long! Breakfast was by room service; delivered on time, excellent quality and presented well. For anyone who wants to explore the sights of London at a time when visitor numbers are heavily reduced, take advantage! The comfort and warmth of the The Pelham hotel and staff provides an excellent setting for a lovely holiday.
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Luca Perletti, Direttore generale at The Pelham – Starhotels Collezione
Responded Oct 17, 2020
Dear GJP62, Thank you very much for your lovely review, much appreciated. I am delighted to hear you enjoyed your stay and most important you had a good night of rest. As you correctly stated we respond to Covid very seriously and we are doing out best to protect the safety of our guests and out team. We looking forward to welcome you back to The Pelham in the near future, Best wishes, Luca
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PRICE RANGE
$245 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pelham hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
52
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Frequently Asked Questions about The Pelham – Starhotels Collezione
Which popular attractions are close to The Pelham – Starhotels Collezione?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Natural History Museum (0.1 miles), and South Kensington (0.1 miles).
What are some of the property amenities at The Pelham – Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Pelham – Starhotels Collezione?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Pelham – Starhotels Collezione?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Pelham – Starhotels Collezione?
Conveniently located restaurants include CERU, Pizzetta Pizza, and Oddono's Gelati Italiani Ltd..
Are there opportunities to exercise at The Pelham – Starhotels Collezione?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Pelham – Starhotels Collezione?
Yes, dry cleaning and laundry service are offered to guests.
Does The Pelham – Starhotels Collezione offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Pelham – Starhotels Collezione?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to The Pelham – Starhotels Collezione?
Many travelers enjoy visiting Churchill War Rooms (2.0 miles), Tower of London (4.4 miles), and Houses of Parliament (2.2 miles).
Does The Pelham – Starhotels Collezione have any great views?
Yes, guests often enjoy the city view available here.