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Park Grand London Kensington

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#182 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,951 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Kensington
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Showing 1,670: English reviews
Southampton, United Kingdom
Reviewed January 23, 2017 via mobile

My son and I stayed here for one night midweek in January while in London for a photo shoot x the hotel exceeded my expectations in all aspects . The staff were extremely helpful and couldn't do enough for you. We were upgraded on arrival free of charge to a more then ample size bedroom for our one night stay...

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Thank Villa2014
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Villa2014, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive team and that the upgraded room was spacious with all relevant amenities. We look forward to your return to London. Kind Regards Arpan Ghosh Front Office Manager

Dublin, Ireland
Reviewed January 23, 2017

Very comfortable, very welcoming, location excellent, 3 minutes walk from Earlscourt underground train. Staff were very helpful. Complementary bottle of wine because we were celebrating an occasion. Will return.

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Thank alfieredmond
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear alfieredmond, Thank you for reviewing Park Grand Kensington on Trip Advisor. It is such a pleasure to read your lovely comments about our team's friendliness as well as our excellent location. I am thrilled to learn that you liked the amenities that we arranged to celebrate such a special day. We look forward to your next visit. Best regards,...

Newcastle upon Tyne, England, United Kingdom
Reviewed January 23, 2017

We checked in for a 2 night stay and have the following comments:- 1) location to Earls Court was brilliant. The hotel is tucked now a nice street away from all the noise of the main road. 2) the reception team were very friendly and made us feel welcome. Although I do feel for this time of year, you are...

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Thank Elaine B
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Elaine B, Thank you for sharing your feedback with us. I would like to take this opportunity to introduce myself as the Front Office Manager at Park Grand Kensington and to offer my services as a main point of contact if you wish to discuss this matter any further. I look forward to hearing from you. Arpan Ghosh Front...

uk
Reviewed January 22, 2017

Arrived early to a very friendly welcome and was offered a hot or cold complimentary drink. Within minutes our room was ready . The room 307 was bigger than expected with a large comfortable bed and a good size bathroom with Elemis toiletries..Bathrobes & slippers were a nice touch as were the 2 bottles of wine , bowl of fruit...

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Thank mikee1uk
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear mikee1uk, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention Ciny. She creates a 'home away from home' for all of our guests, and I am delighted that she have delivered! I do hope to welcome you back to Park grand Kensington soon again. Best regards, Arpan...

Brighton and Hove, United Kingdom
Reviewed January 20, 2017

Park Grand is a comfortable, quiet and very well managed hotel with efficient, good-natured staff who are always helpful and courteous. They make one's stay seem special. Rooms are comfortable, well-equipped and kept wonderfully clean. The restaurant is very well run with excellent comprehensive breakfasts and nicely presented evening meals. The hotel is in a good location with a major...

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2Thank Martin L
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Martin L, Thank you for choosing to stay with us again and for taking the time to share your Park Grand Kensington experience. I am delighted that you found your room to be well appointed and that you mention the quality of the breakfast and the friendliness of the team. We hope to have the pleasure of welcoming you...

Retford, United Kingdom
Reviewed January 19, 2017

Excellent location and facilities, staff always helpful. Great value for money and always use this hotel when in London. Rome equipped with kettle and microwave so avoids eating out all the time. Recommended.

Review collected in partnership with this hotel
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Thank akbaker100
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear akbaker100, Thank you for sharing your feedback of your experience with us at Park Grand Kensington. It is a pleasure to read your kind words on our welcoming and attentive team and that you found the rooms well appointed. We look forward to welcome you back again on your next visit to London. Kind regards, Arpan Ghosh Front Office...

Amsterdam, The Netherlands
Reviewed January 18, 2017

Overall a good stay, very comfortable beds and room size good for London. Staff were attentive and friendly, excellent variety for breakfast and location excellent - literally 2 minutes walk from Earls Court Station. Price is excellent too for London hotels. Only downside is 1 lift ... but at least there is a lift!

Review collected in partnership with this hotel
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1Thank andrewsQ3508DQ
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear andrewsQ3508DQ, Thank you for taking the time to share your review following your stay with us at Park Grand Kensington. We very much appreciate your kind comments mentioning the friendly service that you received from the staff and your enjoyable breakfast experience. We are delighted that you find the hotel in a convenient location the team and I look...

Dover, United Kingdom
Reviewed January 18, 2017 via mobile

Great value for money. Smart, clean and tidy. location was within a short walk to London Olympia. Staff very friendly. Quiet at night for a central location. Everything we needed for our short stay whilst visiting the International Horse Show at Olympia.

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Thank Paul S
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Paul S, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted that you highlight our fantastic location and that you were impressed with the cleanliness of the hotel. We all very much look forward to welcoming you back again very soon! Best regards, Arpan Ghosh Front Office...

Sydney, Australia
Reviewed January 18, 2017

This was my first time visiting London and I had asked family and friends for suggestions on where to stay. The common area they all said was Kensington. We choose this hotel for the great price and location being very convenient to the train station. Unfortunately, the negative experience we had with the poor customer service in this hotel is...

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Thank Charls2
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Charls2 Thanks for sharing your feedback with us. I am sorry to hear that you didn't had a pleasant time with us. I would like to take this opportunity to introduce myself as the Front office Manager at Park Grand Kensington and to offer my services as a main point of contact if you wish to discuss this matter...

Aberdeen, United Kingdom
Reviewed January 17, 2017

This hotel was a great find. Brilliant location close to earls court tube. Staff were excellent. Kanisha on reception was exceptional and nothing was a problem for her.I arrived early and didn't expect to get in my room but she conjured up one quickly. Bottle of wine arrived at the room when she found out it was my birthday. Breakfast...

Review collected in partnership with this hotel
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2Thank Susan P
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Susan P, Thank you for sharing a review following your stay with us at Park Grand Kensington. It is a pleasure to read about your experience and also to mention Kanisha. We will ensure to share the comments with her and the rest of the team. We hope that you will choose to stay with us next time you...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $142 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Travelocity and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England
Hotel Style:
#110 Business Hotel in London
#139 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Grand London Kensington staff and other travelers.
58 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look for deals where you get breakfast included, shop around, the deal we found meant we could upgrade the room, get free breakfast all cheaper than the initial price advertised on TripAdvisor. Breakfast is buffet style and there's a big selection that is constantly replenished. ”
 of 5 bubbles Fotogrrluk, 3 days ago | Read review
“There are a few lovely rooms lower ground floor, ok if you dont mind not having a window. Those above ground floor are very good with various window views.”
 of 5 bubbles prs56, 3 days ago | Read review
“The rooms are good but remember to avoid getting the basement ones.”
 of 5 bubbles DennisSAlbertsen, 4 days ago | Read review
“Higher floors, closer to the elevator.”
 of 5 bubbles NeedATravelFix, 6 days ago | Read review
“Opt for larger room.”
 of 5 bubbles CharlieMc24, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question