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Park Grand London Kensington

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#194 of 1,072 Hotels in London
Certificate of Excellence
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1,588 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Kensington
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Showing 1,355: English reviews
Sheffield, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here when we visited London to go watch Thriller at the Lyric Theatre. 2 minute walk from Earls Court tube, decent pub nearby for food and drinks, 20 minute tube to Piccadilly Circus and 25 mins from Kings Cross. The hotel itself is clean with friendly staff. They were kind enough to give us a free upgrade to celebrate... More 

Helpful?
Thank Marc H H
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Marc H H, Thank you for sharing your wonderful review of your recent stay with us at Park Grand Kensington. We feel privileged that you choose to spend such a special occasion with us and I am delighted that the team made it memorable for you both. We hope to have the pleasure of welcoming you back again for... More 

Umina Beach, Australia
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just stayed in the Park Grand Hotel, Kensington and had a great stay, all the staff were really friendly and lovely, the room was great, be prepared it was a bit small but most of the accommodation in London is small, unless you are prepared to pay astronomical prices. What a great location, it is a 5 min walk... More 

Helpful?
Thank Anniewhatto
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Anniewhatto, It is a pleasure to hear that you enjoyed your stay with us at Park Grand Kensington and we would like to thank you for kindly taking the time to share a review of your experience. I am thrilled to hear that our team were attentive to your needs and that you found our location convenient for your... More 

Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I arrived on a Monday for a couple of days alone before friends joined me on the Wednesday. The staff were wonderful and service sensational. When my friends booking was cancelled by Bookings.com two hours before they arrived the Reception staff went above and beyond to help me sort the matter out. They have been very helpful with directions and... More 

Helpful?
1 Thank LucyG66
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear LucyG66, Thank you for sharing such a wonderful review of your Park Grand Kensington experience! I am absolutely thrilled that you mention our service minded reception staff and Gabriela from the restaurant. It will be a pleasure to share such a review with Kim and the rest of the team. I am sure we will see you again very... More 

Ocala
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived from the United States early and were pleasantly surprised that they let us check in early to get some rest before our adventure Ivan greeted us as we entered the hotel and took our bags to our room and asked if there was anything we needed so nice. Claudia at the front desk so very helpful and gave... More 

Helpful?
1 Thank Donny E
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Donny E, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. We feel privileged that you chose to spend your 50th birthday with us and I am delighted that the team did everything they could to make this a memorable occasion for you. We hope to have the pleasure of... More 

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went for afternoon tea on a sunday for my sisters 60th everyone was very pleasant . Raj was our waiter very friendly and could not do enough for us tea very nice definitely recommend lovely afternoon

Helpful?
1 Thank sandra527
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear sandra527, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington Afternoon Tea experience. I am absolutely thrilled that you found the service from Raj to be 'impeccable' and the food delicious! We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager More 

Dublin, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recommend this hotel highly for its excellent reception and portering staff. In particular, I would like to highlight the excellent customer service shown to me by the receptionist Ciny who ensured I had a room that suited my needs, was very comfortable and in a quiet location in the hotel. Thank you Ciny. I would also like to highlight... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Valerie P
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Valerie P, Thank you for sharing your 5 star review of your recent stay with us at Park grand Kenisngton. I am delighted that you highlight the excellent service provided by Ciny and Ivan. They really do try to create a amazing experience for all our guests. Can't wait to welcome you back. Best regards, Arpan Ghosh Front Office... More 

Corsham, United Kingdom
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arriving after a long day of rail travel across Europe we were delighted with the hotel. They had booked my friend and I a double room although we had booked a twin but were quick to correct this mistake. The room was quiet and comfortable and the beds were heavenly. A lovely one night stay and a superb breakfast.

Helpful?
1 Thank amanda5356
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear amanda5356, I am delighted to hear about your Park Grand Kensington experience and I would like to take this opportunity to thank you for taking the time to share your review. Your kind words highlighting our friendly team are greatly appreciated and we are all thrilled that to hear that you found the rooms well appointed.. The team and... More 

new york city
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

It is not a 4 star hotel,but it is well appointed and close to the tubes.The restaurant is to be avoided and is terribly overpriced.All staff were friendly and courteous and helpful. Rooms are tight,but fully equipped and nice shower.Room needs a dresser for clothes otherwise you live out of the suitcase.Bed was very soft.Sheets were not changed for our... More 

Helpful?
1 Thank Budd199
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Budd199, Thank you for sharing your feedback of your experience with us at Park Grand Kensington. I am delighted that you were impressed with our fantastic location and that the team took great care of you during your stay. Thaks for your feedback and will take this into consideration. We hope to have the pleasure of welcoming you back... More 

Rye
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The atmosphere was good and we had a comfortable stay in pleasant surroundings and the friendly staff added to our good experience there. The hotel was in a quiet side road but close to the tube, an excellent location.

Helpful?
1 Thank RyeKaty
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear RyeKaty, It is a pleasure to hear that you enjoyed your stay with us at Park Grand Kensington and we would like to thank you for kindly taking the time to share a review of your experience. I am thrilled that our attentive team did everything they could to ensure you were comfortable and that you found our location... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really wonderful afternoon tea - delicious food and drinks, and the indoor decor was very pretty, nice relaxing atmosphere, but above all the customer service provided was EXCELLENT. Highly recommend and would visit again.

Helpful?
1 Thank soniatanna94
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear soniatanna94, Thank you for sharing your 5 star review of your afternoon tea with us at Park Grand Kensington. I am thrilled to hear about your wonderful experience and I am delighted that you highlight the service you received from our team at the restaurant. We hope that we will have the pleasure of welcoming you back for another... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 0QQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $153 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington England
Hotel Style:
#110 Business Hotel in London
#149 Luxury Hotel in London
#158 Romantic Hotel in London
#229 Family Hotel in London
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